Bestcanvas User Reviews

Introduction:

Bestcanvas.ca is a Canadian-based online canvas printing company that provides high-quality canvas prints, wall art, and personalized photo gifts. Their focus is on innovation, affordability, and customer satisfaction. They offer a wide range of services, including photo printing, restoration, retouching, and custom design.

Pros:

- Wide range of canvas sizes to choose from. - Option to upload photos directly from social media accounts. - Free hanging kit with every order. - Fast and reliable shipping. - Secure online payment options.

Cons:

- Limited selection of framing options. - No option for same-day shipping. - Return policy is limited to manufacturing defects only.

User Experience:

The website is user-friendly and easy to navigate. The interface is simple and straightforward, making the ordering process quick and efficient. The site allows users to preview their images and adjust their canvas sizes and framing options as necessary. Customer service is responsive and helpful throughout the entire process.

Pricing and Value for Money:

Bestcanvas.ca offers a competitive pricing structure that is affordable without sacrificing quality. Prices range from $19.00 to $199.00, depending on the size and style of the canvas. Their pricing is very reasonable, considering the high-quality of their products and services.

Alternatives:

- CanvasPop - CanvasChamp - Printique - Shutterfly

Customer Service:

Bestcanvas.ca offers excellent customer service, with responsive and helpful representatives available via email or phone. They are happy to assist with any questions or concerns throughout the ordering and shipping process. They also have an easy-to-use website FAQ that answers many common questions.

Product Quality and Selection:

The quality of their prints is exceptional, with vibrant colors and precise detailing. They offer a wide selection of canvas sizes and styles, with a variety of framing options available. They also offer an array of personalized photo gift options, including photo mugs, mousepads, and tote bags.

Website Usability:

The website is easy to navigate, with a simple and straightforward interface. It is quick and easy to upload photos, adjust canvas sizes, and select framing options. The site also offers helpful tips and guidelines for selecting the right canvas size for a particular room or wall space.

Returns and Exchanges:

Bestcanvas.ca accepts returns for manufacturing defects only. Customers must contact customer service within 14 days of receiving their order to initiate the return process. Bestcanvas.ca will either exchange the product or issue a refund, depending on the customer's preference.

Promotions and Discounts:

Bestcanvas.ca offers regular promotions and discounts throughout the year. They also offer free shipping on orders over $150. Customers can sign up for their email list to receive exclusive offers and discounts.

Reputation:

Bestcanvas.ca has a strong reputation for providing excellent customer service and high-quality products. They have received numerous positive reviews from satisfied customers and have been featured in several prominent print and design publications.

Payment Options:

Bestcanvas.ca accepts online payments through Mastercard, Visa, American Express, and PayPal. All online transactions are secured with SSL encryption to ensure the safety and security of customers' personal and financial information.

Loyalty Programs:

Bestcanvas.ca offers a loyalty program that rewards customers for repeat purchases. Registered users earn 5% cashback on every purchase, which can be redeemed on future orders.

Customer Reviews:

Bestcanvas.ca has received overwhelmingly positive reviews from satisfied customers. Customers praise the quality of their prints, the quick and efficient shipping, and the exceptional customer service provided by the company.

Community Involvement:

Bestcanvas.ca is involved in several local and national charitable organizations and regularly donates to causes supporting their community. They are committed to social responsibility, eco-friendly practices, and sustainability.

Shipping and Costs:

Bestcanvas.ca offers fast and reliable shipping throughout Canada, with all orders shipped within five business days. Shipping costs are calculated based on the size and weight of the order and are displayed during the checkout process. They also offer expedited shipping options, which are available at an additional cost.