Users Voice for Bestcigarprices

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 02 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 3.4 4.1 3.3 3
Feb 2023 5 1.3 5 5 5 5
Mar 2023 5 1.2 5 5 5 5
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Detailed Bestcigarprices Review by

Introduction is an online retailer of premium and boutique cigars based in Drums, Pennsylvania. The company was founded in 1997, and since then, it has grown to become one of the largest and most trusted online cigar stores in the US. offers a wide selection of cigars from popular brands, including Romeo y Julieta, Montecristo, Arturo Fuente, and more.

Pros and Cons

  • Wide selection of premium and boutique cigars
  • Competitive pricing and regular promotions
  • Free shipping on orders over $99
  • Product quality and authenticity guaranteed
  • Not all brands and sizes are available
  • Some customers have reported slow customer service response times

User Experience has a user-friendly website that is easy to navigate. The homepage features a search bar where users can search for specific cigars or browse different categories. The site has clear descriptions, pictures, and reviews for each product, helping users make informed decisions. Customers can also create an account, track their orders, and save their favorite cigars for future purchases.

Pricing and Value for Money offers competitive pricing on most of its products, often lower than brick and mortar stores. The site also regularly runs promotions and sales, making it even more attractive to customers. The prices and discounts, combined with the quality and authenticity guarantee, make an excellent value for money.


Other online cigar retailers that offer a similar selection of premium and boutique cigars include Famous Smoke Shop, Cigars International, and Thompson Cigar.

Customer Service offers customer service via phone and email, but some customers have reported slow response times. However, the company has a hassle-free return policy that allows customers to return or exchange any product within 30 days of purchase.

Product Quality and Selection offers a wide selection of premium and boutique cigars from popular brands worldwide. The site also offers accessories such as humidors, cutters, lighters, and ashtrays. guarantees the authenticity and quality of all its products.

Website Usability's website is straightforward to use, with clear categories and filters to help users find what they are looking for. The checkout process is also easy, and the site accepts various payment methods, including credit/debit cards, PayPal, and Apple Pay.

Returns and Exchanges offers a no-hassle return policy that allows customers to return or exchange any product within 30 days of purchase. The site provides clear instructions on how to initiate a return or exchange and offers free return shipping for defective or damaged products.

Promotions and Discounts offers regular promotions and discounts, including free shipping on orders over $99, percentage off promotions, and free gifts with purchase. Customers can sign up for the site's email newsletter to receive updates on new products and exclusive deals.

Reputation has a positive reputation, with many satisfied customers who praise the site's quality products, competitive pricing, and excellent customer service. The site has also received recognition from industry experts as one of the best online cigar stores.

Payment Options accepts various payment methods, including credit/debit cards, PayPal, and Apple Pay. The site's payment process is secure and protected by SSL encryption, ensuring that all customer information is safe.

Loyalty Programs offers a loyalty program that rewards customers with points for every purchase they make. Customers can redeem their points for discounts on future purchases.

Customer Reviews features customer reviews on its site, allowing customers to share their experiences with others. The reviews are helpful for customers looking for honest feedback before making a purchase.

Community Involvement supports various charities and initiatives related to tobacco and cigars, including organizations that promote cigar culture and education.

Shipping and Costs offers free shipping on orders over $99. The site uses FedEx and USPS to deliver products throughout the US. Shipping costs vary depending on the order size and location, but the site offers flat-rate shipping options to make it more affordable.