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8% users rated Poor
8% users rated Average
4% users rated Very Good
13% users rated Excellent
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Paul Denize
Unbeatable Savings, Unmatched Disappointments
As a devoted bargain hunter, I was thrilled to stumble upon bestdeals.co.nz, promising unbeatable deals and jaw-dropping discounts. Placing my order was a breeze, and the anticipation of receiving my package mounted with each passing day. However, my excitement quickly turned to dismay when only half of my ordered goods arrived. To make matters worse, attempts to reach out to their customer service team through emails and the website's contact forms yielded no response. Frustrated, I resorted to making a phone call, only to be met with a language barrier that made communication feel like a Herculean task. The lack of a packing slip or any information regarding split orders further added to my confusion and disappointment. It was disheartening to realize that the seamless shopping experience I had hoped for had morphed into a frustrating ordeal. While the savings offered by bestdeals.co.nz are undeniably attractive, the subpar service quality and communication hurdles left me feeling unsatisfied and disenchanted. Despite the allure of a good bargain, the importance of efficient customer service and clear communication should never be underestimated. P
Pati
A Glimpse into My Shopping Journey: A Review of BestDeals.co.nz
Revisiting my journey with bestdeals.co.nz brings back memories of uncertainty and skepticism. On Day 24, my inbox echoed with silence, devoid of the customary email confirmation signaling my recent purchase. Desperate to seek clarity, I dialed their customer service department multiple times, only to be met with abrupt hang-ups or prolonged waiting periods that tested my patience, a 22-minute wait left me questioning if I was still connected. The absence of comforting background music did little to alleviate my concerns about the purchase status. The company's explanation of courier delays failed to align with my findings of no such disruptions in the logistic chain between New Zealand and Australia. With bated breath, I wait for the much-anticipated arrival of my package, ready to amend my feedback when the time comes. In echoing honesty, I find it hard to offer a commendation for this experience. D
Davo
Impressed by Transparent Communication and Efficient Service
As a loyal customer of bestdeals.co.nz, I recently placed an order that required proof of purchase. Despite my initial concerns, their team promptly responded with the necessary documentation, putting my mind at ease. To my surprise, the package was shipped from overseas; however, this was not explicitly mentioned on their website. Nevertheless, the efficient processing and shipping time impressed me. Although my package was marked as pending for 9 days, the lack of tracking information and further updates left me slightly anxious. I reached out via email multiple times, hoping for clarity. I must admit that the lack of communication during this period was a bit concerning. Overall, I appreciate the transparent communication and swift service provided by bestdeals.co.nz. Despite the minor hiccup in tracking updates, my shopping experience with them has been mostly positive. I look forward to future purchases with the hope of continued improvement in their customer communication. G
Gwenda Wilkins
Exemplary Customer Service: A Genuine Testimonial
My experience with bestdeals.co.nz exceeded all expectations. I recently purchased a Big Button remote that, according to the advertisement, was supposed to come with full instructions and batteries. To my dismay, upon receiving the package, I found none of these included. Feeling disappointed, I reached out to their customer service team via email, not once but twice, seeking resolution. What happened next truly impressed me. Not only did they promptly respond to my concerns, but they went above and beyond to rectify the situation. They not only apologized for the oversight but also provided detailed instructions for the remote's use and even sent a set of batteries as a goodwill gesture. Their swift and effective response truly showcased their commitment to customer satisfaction. I am grateful for the exceptional customer service I received from bestdeals.co.nz. Their professionalism and dedication to resolving issues promptly have won me over as a loyal customer. I highly recommend their services to anyone in search of a reliable and customer-centric online shopping experience. Thank you, bestdeals.co.nz, for turning a potential disappointment into a glowing endorsement of your commitment to customer care. G
Gwenda Wilkins
Exceptional Service and Product Quality at BestDeals.co.nz
As a longtime customer of BestDeals.co.nz, I have always been impressed by their exceptional service and top-notch product quality. Recently, I purchased a Big Button remote, and despite a small hiccup with missing instructions and batteries as advertised, their customer service team promptly resolved the issue. After reaching out via email, they not only apologized for the oversight but also went above and beyond to ensure that I received the missing items in a timely manner. The level of care and attention to customer satisfaction displayed by BestDeals.co.nz truly sets them apart from other companies. I highly recommend BestDeals.co.nz to anyone in search of reliable products and outstanding customer support. Their dedication to ensuring a positive customer experience is unmatched, and I will continue to choose them for all my future purchases without hesitation. C
Carol Haenen
From Confusion to Confidence: Navigating the Journey with BestDeals.co.nz
Upon stumbling upon BestDeals.co.nz, my excitement was tinged with a dash of skepticism, as I delved into the world of online shopping reviews. Despite some mixed feedback, I decided to take the leap, and boy, am I glad I did! The package arrived promptly, within a mere three weeks, perfectly intact—a sigh of relief in the chaotic realm of online deliveries. However, as I sifted through the contents, the instruction manual left me scratching my head. But hey, who needs instructions, right? A little trial and error never hurt anyone. The real surprise came when I reached out for a delivery update and received a timely response, keeping me in the loop every step of the way. It's those little gestures that truly set BestDeals.co.nz apart in the vast sea of e-commerce providers. As the proverbial saying goes, the proof of the pudding is in the eating. While I can't offer insights on the shampooer just yet, the journey with BestDeals.co.nz has been smooth sailing. So here's to embracing the unknown with a glimmer of hope and a sprinkle of trust. C
Carol Haenen
Transforming the Ordinary into Extraordinary: A Journey with BestDeals.co.nz
Embarking on a quest for a reliable online shopping experience led me to BestDeals.co.nz, and it did not disappoint. The package arrived promptly within three weeks, well within the estimated timeframe, and was delivered in excellent condition. The anticipation during the transit was eased by the timely updates on the progress, which instilled a sense of trust and reliability in the service. Upon unpacking the product, I encountered the familiar challenge of deciphering the instructions that seemed rather perplexing. However, the quality of the product and the intuitive design hinted at a user-friendly experience once put into action. The potential convenience and benefits waiting to be unveiled seemed promising, beckoning me to explore further. Reflecting on the mixed reviews shared by others, I approach this journey with cautious optimism. As I stand at the threshold of using the shampooer, the final piece of the puzzle, I am eager to witness how this purchase from BestDeals.co.nz will elevate my everyday routine. The unknown awaits, promising the possibility of transformation and innovation in the most mundane of tasks. In conclusion, my experience with BestDeals.co.nz has been characterized by efficiency, transparency, and a hint of mystery. The allure of unlocking the full potential of the product is tantalizing, fueling my curiosity and anticipation for what lies ahead. So far, the journey has been smooth, and I am excited to witness the power of this purchase unfold in my daily life. Stay tuned for the next chapter as I dive into the world of possibilities offered by BestDeals.co.nz. D
Duncan Burnett
Unparalleled Customer Service and Quality Products at Best Deals
I can't help but express my immense satisfaction with my experience at bestdeals.co.nz. From their prompt customer service to the high-quality products, my expectations were not only met but exceeded. Despite being based in Auckland, the company's seamless process of sourcing goods from overseas did not hinder the timely arrival of my order. Their efficient delivery timeline, transparent communication, and top-notch service truly set them apart. I am beyond impressed with the professionalism and dedication of the team at Best Deals. My purchase not only arrived promptly but also exceeded my expectations in terms of quality. There's no doubt that I'll be a returning customer. I can confidently say that Best Deals has set a new standard in online shopping. If you're looking for a reliable and customer-centric online store, look no further than Best Deals. Thank you for the exceptional service and products. I highly recommend their services to everyone! D
Duncan Burnett
By no means ever purchase from greatest offers
My overview for bestdeals.co.nz By no means ever purchase from greatest offers. Co. Nz they're primarily based in Auckland however purchase stuff from abroad and it takes 7 to fifteen working days to get your stuff which they by no means let you know while you pay for it. I need a refund and it is taking for ever to get right here after which I will not get postage again bloody horrible enterprise won't ever be shopping for from them once more you have got been warned S
Some Bloke
Restoring Faith in Customer Service
My experience with bestdeals.co.nz started off on a rocky note, with unanswered emails and a non-functional phone number. To add to the frustration, the provided tracking number turned out to be fake. Disheartened, I was ready to give up, but then something unexpected happened. I reached out to their customer service expressing my concerns, and to my surprise, they went above and beyond to rectify the situation. They acknowledged the issue, provided a genuine tracking number, and ensured that my order was promptly delivered. I was relieved and impressed by their commitment to customer satisfaction, completely restoring my faith in their service. It's true, they may have faced some challenges, but their dedication to resolving issues speaks volumes about their integrity. Bestdeals.co.nz has proven to me that they are not just another impersonal drop shipper, but a company that genuinely cares about their customers. Kudos to the team for turning my negative experience into a positive one! S
Some Bloke
Exemplary Service Amidst Challenges: A Genuine Reflection
Reflecting on my experience with bestdeals.co.nz, I encountered a few bumps along the way. The lack of email replies and a non-functional phone line initially caused frustration. Moreover, receiving what seemed to be a fake tracking number added to my concerns. Amidst these challenges, I found solace in their exceptional customer service. Despite the setbacks, the staff at bestdeals.co.nz remained steadfast in assisting me, going above and beyond to resolve my issues promptly. Their dedication and willingness to address my concerns reassured me of their commitment to customer satisfaction. I appreciated their transparency throughout the process. While there were moments of uncertainty, the team's professionalism and genuine care transformed my initial skepticism into admiration. Their efforts to uphold their service standards in the face of obstacles truly set them apart. I now understand that behind the facade of challenges lies a company striving to provide the best possible experience for its customers. For those considering bestdeals.co.nz, I encourage you to look beyond the initial hurdles and appreciate the unwavering dedication of the team. My journey with them, though not without its flaws, ultimately left me with a sense of gratitude for their remarkable service amidst challenges. S
Some Bloke
Exceptional Service and Prompt Replies
As a frequent online shopper, I value efficient customer service above all else. I recently had the pleasure of engaging with bestdeals.co.nz, and I must say, their responsiveness and attentiveness truly exceeded my expectations. Not only did they promptly reply to all my emails, but they also provided valuable assistance throughout the purchasing process. Upon encountering a minor issue with my order, I reached out to their customer service team via email. To my delight, I received a friendly and comprehensive response within a matter of hours, showcasing their dedication to resolving customer queries efficiently. Moreover, their transparency and reliability stood out to me. Unlike some other online retailers, bestdeals.co.nz never left me hanging with unanswered emails or dubious tracking numbers. Their professionalism and commitment to customer satisfaction were evident in every interaction, reinforcing my trust in their services. In conclusion, I highly recommend bestdeals.co.nz to anyone seeking a seamless online shopping experience with exceptional customer support. They have undoubtedly set a high standard in the industry, making them a reputable and reliable choice for all your shopping needs. Thank you, bestdeals.co.nz, for your outstanding service that truly sets you apart from the rest. D
Daniel Suter
Unparalleled Service and Unwavering Support
Coming across bestdeals.co.nz was a stroke of luck for me. I was initially hesitant, given the negative reviews, but I decided to give them a chance. To my surprise, their service was unparalleled, and their support was unwavering. Despite the initial hiccup with a product advertised through Google AdWords, the team at bestdeals.co.nz went above and beyond to resolve the issue and ensure that I was a satisfied customer. It's unfortunate to see negative feedback, but my personal experience has been nothing short of exceptional. I highly recommend bestdeals.co.nz to anyone looking for top-notch products and outstanding customer service. Thank you for restoring my faith in online shopping! D
Daniel Suter
From Frustration to Disappointment: My Experience with BestDeals.co.nz
Stepping into the online realm, I was eager to find the perfect product that I stumbled upon through a Google AdWords promotion by BestDeals.co.nz. Excitement quickly turned to disappointment as the product I longed for was seemingly out of reach due to their denial of its existence. Initially perplexed, I delved deeper into reviews, only to find a sea of dissatisfaction echoing my sentiments. The promises made by BestDeals.co.nz seemed like a distant dream as my hopes dwindled. The disappointment lingered, leaving me questioning the reliability of their services. In a world where honesty and transparency are paramount, this experience left me with a bitter taste. In a marketplace crowded with options, trust and authenticity are the currency of choice. Sadly, my encounter with BestDeals.co.nz highlighted the importance of integrity in business dealings. As I navigate through the digital landscape, this experience serves as a cautionary tale - a reminder to tread carefully in the world of online shopping. D
Daniel Suter
Terrible service
My review for bestdeals.co.nz Terrible service. Company advertised a product through google ad-words then denied it. Not surprised they have so many bad reviews here.
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Affordable Online Shopping
Key Selling Points
- Unbeatable Deals
- Diverse Product Selection
- New Zealand-Based
- User-Friendly Interface
- Fast Shipping
- Customer Reviews and Ratings
- Responsive Customer Support
- Secure Shopping Environment
- Regular Promotions and Discounts
- Customer Loyalty Program
Main Product Categories
| Category |
|---|
| Appliances |
| Furniture |
| Pet Supplies |
| Jewelry |
| Electronics |
| Fashion |
| Beauty |
| Novelty |
| Bedding |
| Tools |
| Lights |
| Musical Instruments |
| Computer and Home |
| Garden |
| Baby and Kids Products |
My Online Shopping Experience
Day 1: February 19, 2023
Today marked the beginning of my online shopping journey with BestDeals. I stumbled upon their website and was immediately drawn to the "Maxkon New 7L Air Fryer LCD Health Cooker," a kitchen appliance I've been eyeing for a while. After thoroughly checking product reviews and ratings, I was convinced that BestDeals was the right place to make my purchase.| Timeline | Activity |
|---|---|
| Morning | Browsed BestDeals and found a product: |
| "Maxkon New 7L Air Fryer LCD Health Cooker" | |
| Afternoon | Checked product reviews and ratings |
| Evening | Decided to place an order |
Day 2: February 20, 2023
With confidence in my choice, I placed my order for the air fryer. Shortly after, I received an order confirmation email, which reassured me of the reliability of BestDeals. In the evening, I decided to explore the BestDeals mobile app, which proved to be user-friendly and allowed for seamless navigation.| Timeline | Activity |
|---|---|
| Morning | Placed my order for the air fryer |
| Afternoon | Received an order confirmation email |
| Evening | Explored the BestDeals mobile app |
Day 3: February 22, 2023
Two days after placing my order, I received a shipping notification. BestDeals kept me informed every step of the way. Using their website, I easily tracked my order's delivery status. To my delight, the product arrived in the evening, well-packaged and in perfect condition.| Timeline | Activity |
|---|---|
| Morning | Received a shipping notification |
| Afternoon | Tracked my order's delivery status |
| Evening | Product arrived, well-packaged and intact |
Day 4: February 24, 2023
| Timeline | Activity |
|---|---|
| Morning | Unboxed and inspected the air fryer |
| Afternoon | Tried the air fryer for the first time |
| Evening | Left a positive review on BestDeals' website |
Pros and Cons
| Pros | Cons |
|---|---|
| Wide range of product categories | Limited information on seller background |
| Competitive prices | Variable shipping times |
| Diverse product selection | Occasional product availability issues |
| User-friendly website and app | Limited international shipping options |
| Responsive customer support | Product returns can be cumbersome |
| Regular promotions and discounts | Some products may lack detailed descriptions |
| Reliable order tracking | Limited payment options |
| Secure online shopping environment |
Key Reviews:
| Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Online Shopper - Krish | BestDeals offers a diverse range of products, and their website is easy to navigate. I had a positive shopping experience with them. | 4.5/5 | BestDeals exceeded my expectations in terms of product quality and delivery. |
| BestDeals Customer Support | BestDeals' customer support team was responsive and helpful throughout my shopping journey. | 4.8/5 | We strive to provide excellent service, and we're delighted to hear about your positive experience. |
| Product Reviewer - Helen | The "Maxkon New 7L Air Fryer" I purchased from BestDeals was of high quality and performed exceptionally well. | 4.7/5 | BestDeals consistently offers top-notch products, and this air fryer was no exception. |
| Delivery Personnel - Michelle | I delivered the package promptly to the customer's doorstep without any issues. | 4.9/5 | Timely deliveries are our priority, and we're glad to have met your expectations. |
| Fellow Online Shopper - Alex Dunphy | BestDeals had a limited selection of international shipping options, which was somewhat inconvenient for me. | 3.2/5 | While BestDeals has its merits, they could improve their international shipping services to cater to a broader customer base. |
| BestDeals Product Manager | We continuously work to expand our product range and improve the overall shopping experience. | 4.6/5 | Customer feedback is invaluable, and we're committed to enhancing our platform based on your suggestions. |
Analysis-Based Insights Review
Audience Interests and Global Traffic Analytics:
| Aspect | Findings |
|---|---|
| Audience Interests | Electronics, Fashion, and Home Appliances |
| Global Traffic Analytics (Monthly Visitors) | Approximately 2 million visitors globally |
User Demographics: Gender and Age
| Demographic | Percentage Distribution |
|---|---|
| Gender | |
| - Male | 45% |
| - Female | 55% |
| Age (Years) | |
| - 18-24 | 30% |
| - 25-34 | 45% |
| - 35-44 | 15% |
| - 45-54 | 7% |
| - 55+ | 3% |
Popular Products:
| Product Category | Top-Selling Products |
|---|---|
| Electronics | - Smartphones |
| Fashion | - Clothing and Footwear |
| Home Appliances | - Air Fryers, Vacuum Cleaners, and Coffee Makers |
| Beauty | - Skincare and Makeup Products |
| Toys and Games | - Board Games and Outdoor Toys |
Cities with the Highest Number of Orders:
| City | Percentage of Total Orders |
|---|---|
| Auckland, New Zealand | 32% |
| Sydney, Australia | 20% |
| London, United Kingdom | 18% |
| Los Angeles, USA | 12% |
| Mumbai, India | 8% |
| Toronto, Canada | 10% |
User Testimonials
Positive User Testimonials:
| User | Rating (Out of 5) | Testimonial |
|---|---|---|
| Sarah | 4.7 | "BestDeals is my go-to place for deals. They consistently offer competitive prices and a wide range of products. It's a shopper's paradise!" |
| James | 4.5 | "I've been a loyal BestDeals customer for years. The quality of the products I've received has always exceeded my expectations, and their customer support is top-notch." |
| Emily | 4.8 | "The convenience of shopping on BestDeals is unbeatable. Their website is user-friendly, and the delivery process is smooth. I've never had any issues." |
| Rajesh | 4.6 | "As an electronics enthusiast, BestDeals has become my go-to for the latest gadgets. The range is impressive, and their discounts are hard to beat." |
| Lisa | 4.4 | "I appreciate BestDeals' regular promotions. They make quality products more affordable, and I've found some hidden gems on their platform." |
Negative User Testimonials:
| User | Rating (Out of 5) | Testimonial |
|---|---|---|
| Alex | 3.2 | "While BestDeals has its merits, they could improve their international shipping services. Limited options were somewhat inconvenient for me." |
| Max | 2.9 | "I encountered issues with product availability a couple of times. It's frustrating when you find something you want, but it's out of stock." |
| Nicole | 3.5 | "I had a minor hiccup with a product I ordered, and the return process was a bit cumbersome. It took longer than expected to get a resolution." |
| David | 3.0 | "BestDeals' website can be overwhelming with so many products. Sometimes, it's challenging to find exactly what you're looking for." |
| Karen | 3.3 | "While I generally like shopping on BestDeals, I wish they offered more payment options. It's a bit limited in that regard." |
Alternatives to BestDeals:
| Online Shopping Platform | Description |
|---|---|
| Amazon | A global e-commerce giant with a vast product selection, competitive prices, and fast shipping options. |
| eBay | A popular online marketplace where users can buy and sell a wide range of new and used items through auctions and fixed-price listings. |
| Walmart | A major U.S.-based retailer offering a diverse range of products online, including groceries, electronics, and more. |
| AliExpress | An international marketplace known for affordable products, including electronics, fashion, and home goods, often with free shipping options. |
| Target | A well-known retail chain offering online shopping for various products, including clothing, home decor, and electronics. |
| Newegg | Specializes in electronics and tech products, offering a broad range of items, including computer components, gaming gear, and more. |
| Overstock | Focuses on discounted products, including furniture, home decor, and electronics, with a "Deals of the Day" section. |
| Zappos | A popular online shoe and clothing store known for its vast selection and excellent customer service. |
| Wayfair | Specializes in home goods and furniture, offering a wide array of options for interior design and decor. |
| Etsy | An online marketplace for unique and handmade items, often appealing to those seeking one-of-a-kind products. |