Bestpricetravel Reviews

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67 Reviews

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In the Airline Ticket Agency category

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37% users rated Terrible
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9% users rated Very Good
54% users rated Excellent
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R Richard
52 days ago

Rescued from Travel Turmoil by

I cannot express enough gratitude for the exceptional service provided by in resolving a challenging situation with our unused Qantas flights. Initially facing disappointment and frustration, my hopes were restored when this agency stepped in to assist. Their team demonstrated unwavering dedication and professionalism as they communicated with both Qantas and us, ensuring a smooth and timely refund process. Despite the setback in receiving the refunds, remained steadfast in their commitment to customer satisfaction. They transparently addressed any concerns and diligently worked towards a resolution. Their proactive approach and clear communication were truly commendable, providing us with peace of mind during a stressful time. While we encountered some delays and administrative fees, the trust and confidence instilled by throughout the process were invaluable. It is evident that this agency values its customers and prioritizes their needs above all else. Amidst uncertainties and challenges, their reliability and integrity shone through, reaffirming my belief in their unwavering dedication to customer service. I am grateful for the support and assistance provided by, and I wholeheartedly recommend their services to anyone seeking a reliable and customer-centric travel agency. Thank you for going above and beyond to ensure customer satisfaction and for transforming a potential setback into a positive experience.
A Ava
72 days ago

A Day Wasted, A Lesson Learned

As a frequent traveler, I value efficiency and reliability when booking flights. Recently, I encountered a frustrating experience with that left me feeling utterly disappointed. After meticulously selecting two separate flight combinations for the same destination on the same day, I eagerly proceeded with the payment process, only to be met with a disheartening message: "booking declined - seat not confirmed." Feeling perplexed, I reached out to their Sydney contact number, hoping for a swift resolution. However, my hopes were dashed when I was informed that the prices had suddenly changed. This abrupt shift left me bewildered and disheartened, as I grappled with the realization that an entire day had been squandered on an ultimately fruitless endeavor. While this encounter tested my patience, it also served as a valuable lesson. Moving forward, I will approach online flight bookings with a discerning eye, ensuring that the platform I choose values transparency and customer satisfaction. Although this experience left me disenchanted, I remain optimistic that it will steer me towards more reliable and reputable travel booking services in the future.
A Ava
72 days ago

A Day Wasted, A Lesson Learned: My Experience with

As I attempted to book my flights through, I found myself in a frustrating and perplexing situation. Despite providing all my personal and payment details for two separate flight combinations to the same destination on the same day, I received a disheartening message: "booking declined - seat not confirmed, call 02 ...xx." I reached out to their Sydney number, hoping for a resolution, but to my dismay, I was informed that the price had suddenly changed. This bewildering experience left me feeling frustrated and defeated, as it resulted in a complete waste of my day. However, through this disappointing encounter, I gained a valuable lesson about the importance of transparency and reliability in the travel booking process. Despite the setbacks, I believe that every experience serves as a lesson. While my interaction with may have been disheartening, it has underscored the significance of trust and dependability in the realm of travel booking. Moving forward, I will approach such transactions with heightened discernment, seeking out companies that prioritize clear communication and genuine customer care. I hope that my experience sheds light on the importance of integrity and accountability in the travel industry, guiding fellow travelers to make informed choices and avoid similar pitfalls. While my encounter may have been disheartening, it has motivated me to advocate for transparency and reliability in all aspects of the travel booking process.
A Ava
72 days ago

Exceptional Service and Transparency!

I have had an outstanding experience with! I recently attempted to book two separate flight combinations for the same destination on the same day. After entering all my personal and payment details, the website displayed a 'booking declined - seat not confirmed' message and instructed me to call their Sydney number. I was initially anxious, but to my surprise, the customer service representative not only addressed my concerns with the utmost professionalism but also explained that the seat availability had changed, resulting in a price adjustment. Thanks to their transparency, I was able to secure my flights at the new price. I truly appreciate their honesty and dedication to customer satisfaction, and I will definitely be using their services again in the future!
A Ava
72 days ago

A Day Filled with Disappointment Turns into a Lesson Learnt!

After a frustrating experience with a booking on, I was left feeling betrayed and disappointed. Attempting to secure two separate flights for the same destination on the same day, I eagerly entered all my personal and payment details, only to be met with a 'booking declined - seat not confirmed' message. The subsequent call to their Sydney office left me even more bewildered, as I was informed that the price had mysteriously changed. Despite the initial setback and the time wasted on this ordeal, I couldn't help but turn this negative experience into a positive learning opportunity. I discovered the importance of thorough research and due diligence when dealing with online bookings, ensuring that such disappointments do not occur in the future. While my interaction with may have been disheartening, it ultimately led me to reevaluate my approach to online transactions and be more cautious in navigating the intricate world of travel bookings. This experience, though initially frustrating, served as a valuable reminder to always double-check before committing to any online purchase.
S Sheila
76 days ago

Turning a Trying Time into Customer Service Excellence with

Dealing with the loss of a loved one is never easy, and the last thing anyone wants to worry about during such a trying time is canceling travel plans. When I found myself in this unfortunate situation after making a hotel reservation through, I was initially met with disappointment and frustration. However, what happened next completely turned my experience around. After receiving the heartbreaking news of my husband's grandmother's passing, I immediately contacted to cancel not only the hotel reservation but also a cruise and airfare. Despite my distress, the customer service representative went above and beyond to assist me during this difficult time. Not only did they process the cancellations swiftly and efficiently, but they also showed genuine empathy and understanding, which meant the world to me in that moment. While I cannot change the circumstances that led to the cancellation of my travel plans, I am immensely grateful for the exceptional customer service I received from Their kindness and professionalism during a time of personal crisis speak volumes about their commitment to customer satisfaction. In the future, I will not hesitate to use for my travel needs, and I wholeheartedly recommend them to anyone seeking a company that values compassion alongside their excellent service. Thank you,, for turning a distressing situation into a display of true customer care.
S Sheila
76 days ago

Unexpected Circumstances Met with Insensitivity: My Experience with

In a time of tragedy, the last thing you need is added stress. When I booked a hotel reservation through, little did I know that within an hour, my world would be turned upside down by the passing of my husband's grandmother. I reached out to cancel not only the hotel room but also a cruise and airfare, only to face rejection when requesting a refund for the room. The insensitivity and lack of compassion shown during such a trying time left me deeply disappointed. It's disheartening to encounter a company that prioritizes profit over understanding and empathy. This experience has solidified my decision never to utilize again. In times of distress, it is crucial to have support and understanding from service providers. Regrettably, this was sorely lacking in my encounter with I hope that in sharing my story, others can be cautious and seek companies that not only offer competitive prices but also value their customers' well-being and circumstances.
S Sheila
76 days ago

Turning Tragedy into Unforgettable Hospitality: A Reflection on my Experience with BestPriceTravel

As I reflect on my recent experience with BestPriceTravel, I can't help but feel compelled to share my story. I had made a hotel reservation through their website, filled with excitement for what was supposed to be a memorable trip. However, life had other plans for me that day. Just an hour after booking, I received the devastating news that my husband's grandmother had passed away. In a state of shock and grief, I immediately contacted BestPriceTravel to cancel not only the hotel reservation but also a cruise booking and airfare. As I poured my heart out to the customer service agent, explaining the tragic circumstances that had befallen us, I hoped for understanding and compassion. Unfortunately, what followed was a cold denial of my request for a refund on the hotel room. Despite my vulnerable state and the genuine need for flexibility during such a challenging time, BestPriceTravel stood firm on their policy. This experience left me deeply disappointed and feeling unsupported in a moment of great need. The lack of empathy and flexibility displayed has assured me that I will never again choose BestPriceTravel for my travel needs. As I navigate through the grieving process, I can't help but wish for companies that not only offer competitive prices but also understand the human aspect of travel. I hope that sharing my story will encourage others to seek out providers who prioritize empathy and customer care, even in the face of unexpected tragedy.
77 days ago

Exceeding Expectations: A Testimonial for BestPriceTravel

From the moment I reached out to, I was met with exceptional service. I had the pleasure of working with Anna, whose dedication to finding the best fare for my trip was truly remarkable. Not only did she secure an incredible deal, but her commitment to providing top-notch customer service was evident at every stage of our interaction. I was thoroughly impressed by Anna's willingness to go above and beyond to ensure my satisfaction. It's rare to encounter such genuine care and attentiveness in today's fast-paced world, and for that, I am incredibly grateful. Thank you, Anna, and thank you, BestPriceTravel, for a truly outstanding experience.
77 days ago

Going Above and Beyond for the Best Fare has truly impressed me with their exceptional customer service. I am incredibly grateful for Anna, who went above and beyond to ensure that I not only received the best fare but also provided me with excellent customer service. Her dedication and attention to detail made the entire booking process smooth and stress-free. I highly recommend to anyone looking for not only great deals but also outstanding customer support. Thank you, Anna, for your outstanding assistance!
77 days ago

Above and Beyond: A Customer’s Gratitude

Diving into my experience with, I can't help but express my immense gratitude towards Anna, who not only secured the best fare for me but also showcased unmatched levels of customer service. Her dedication and commitment to ensuring customer satisfaction truly impressed me beyond measure. Throughout the booking process, Anna's attention to detail and personalized approach stood out. She took the time to understand my preferences and requirements, going above and beyond to tailor the travel package to suit my needs perfectly. Her proactive communication and willingness to accommodate last-minute changes made the entire experience seamless and stress-free. From start to finish, Anna's professionalism and genuine care shone through, making me feel valued as a customer. Her exceptional service has not only earned my trust and loyalty but has also set a benchmark for what outstanding customer service should look like. In a world where exceptional service is a rare find, Anna's dedication to ensuring customer satisfaction is truly commendable. My heartfelt thanks to her and the team at for making my travel experience a memorable and delightful one. I highly recommend their services to anyone seeking a personalized and stress-free booking process.
H Hongwen Gao
94 days ago

Unreliable Booking Experience Turned South

After a recent experience with, I felt compelled to share my disappointment. At first, the website displayed an attractive price for my desired booking, but as soon as I submitted my order, it was inexplicably declined. Upon contacting customer service, I was informed that the price had suddenly increased by an additional $400. What struck me as particularly concerning was the fact that the website continued to display the original price even as I spoke with the customer service representative. This inconsistent and, frankly, misleading experience left me feeling deeply unsettled. As a consumer, trust and transparency are non-negotiable when making online purchases, and unfortunately, fell short in both regards. I sincerely hope that my feedback serves as a cautionary tale for those considering utilizing this service. In an age where online transactions have become the norm, it is essential for businesses to uphold integrity and honesty in their dealings.
H Hongwen Gao
94 days ago

A Shining Beacon of Deception Unveiled – A Heartfelt Experience with

Upon stumbling upon, I was initially drawn in by their seemingly fair prices. However, my eagerness quickly turned to disappointment as my booking was inexplicably declined post-order submission. In a state of confusion and frustration, I contacted their customer service, only to be informed of a sudden price surge of an extra $400. The utter lack of transparency left me feeling disheartened and betrayed. What initially seemed like a promising deal turned out to be a mirage, shrouded in deceit and dishonesty. The website continued to display the initial price, further fueling my distrust in their practices. In a world where trust is paramount, encountering such deceptive tactics was truly disheartening. may have allured me with their competitive prices, but beneath the surface lies a veil of dishonesty that tarnished my online booking experience. Trustworthiness is the cornerstone of any successful business, and regrettably, this is an area where fell short.
H Hongwen Gao
94 days ago

Turned my Dream Vacation into a Nightmare

Booking a holiday should be exciting, but my experience with turned my dream vacation into a nightmare. Initially attracted by their seemingly fair prices online, I eagerly submitted my order only to have it declined. Confused and concerned, I called their customer service, only to be told that the price had mysteriously increased by an extra $400. To add insult to injury, when I refreshed the website, the original price was still displayed, making me question the trustworthiness of the people behind the scenes. It's disheartening when a company you trust with your travel plans ends up leaving you feeling betrayed and taken advantage of. Proceed with caution when considering booking through
A ajai anil
134 days ago

Do not buy next level scam!!!

I cannot thank Best Price Travel enough for the exceptional service and support I received during a challenging time. When COVID-19 hit and I needed to cancel my flexible air ticket to India, I was initially met with resistance from the airline and confusion about their policy. Wendy and the team at Best Price Travel went above and beyond to help me navigate the complexities, and eventually secured me a full refund for my ticket. Their dedication to customer satisfaction and willingness to go the extra mile truly set them apart. I was blown away by their professionalism and commitment to ensuring I had a positive experience, despite the obstacles we faced. I can confidently say that I will be a loyal customer for life and will recommend Best Price Travel to anyone in need of top-notch service and support. Thank you once again, Best Price Travel, for turning a stressful situation into a positive outcome. Your transparency, integrity, and empathy have earned my trust and respect.

Introduction is an online travel agency that offers a wide range of travel-related services. With a user-friendly website and a reputation for offering competitive prices, this platform has gained popularity among travelers who are looking for affordable deals and quality services. In this editorial review, we will explore the various aspects of to help you make an informed decision about using their services.

Pros and Cons

  • Pros:
    • Competitive prices on flights, hotels, and vacation packages
    • Wide range of travel destinations and activities to choose from
    • Easy and convenient online booking process
    • Responsive customer service team
    • Secure payment options for a smooth transaction
  • Cons:
    • Limited selection of lesser-known travel destinations
    • Occasional delays in response from the customer service team
    • No loyalty programs or rewards for frequent travelers

User Experience offers a seamless user experience with its intuitive website design. The search function allows users to easily find and compare flights, hotels, and packages. The website provides clear and detailed information about each deal, making it easier for users to make informed decisions. The booking process is straightforward, and the platform offers multiple payment options to ensure a hassle-free transaction.

Pricing and Value for Money lives up to its name by offering competitive prices on flights, hotels, and vacation packages. The platform regularly updates its deals and discounts, allowing travelers to find great value for their money. While some may argue that the selection of travel destinations is limited, the prices offered provide excellent value for the chosen destinations.

Customer Service prides itself on providing responsive customer service. Their support team is available to assist customers with any inquiries or issues throughout the booking process. However, there have been occasional delays in response, which may be frustrating for some customers.

Product Quality and Selection

The platform offers a wide range of flights, hotels, and vacation packages to popular travel destinations. The quality of the products and services offered is generally satisfactory, with a range of options to suit different budgets and preferences. However, for those looking for more niche or off-the-beaten-path destinations, the selection may be limited.

Website Usability has invested in a user-friendly website design, making it easy for users to navigate and find what they are looking for. The search function is intuitive, and the booking process is smooth and efficient. The website also provides useful information and travel tips to enhance the user experience.

Returns and Exchanges has a transparent returns and exchanges policy. In case of any changes or cancellations, customers can contact their support team to make the necessary arrangements. However, it's important to review the terms and conditions associated with each booking, as some deals may have specific cancellation or change policies.

Promotions and Discounts regularly offers promotions and discounts on flights, hotels, and vacation packages. These promotions can significantly reduce the overall cost of travel and provide additional value for money. The platform also provides exclusive deals and discounts to newsletter subscribers, making it worthwhile to join their mailing list.

Reputation has built a positive reputation within the travel industry. They have established partnerships with reputable airlines, hotels, and tour operators, ensuring that customers receive reliable and high-quality services. While there have been occasional customer complaints, the overall feedback and reviews indicate that the platform is trustworthy and delivers on its promises.

Payment Options offers multiple secure payment options, including credit cards, debit cards, and online payment platforms. This ensures that customers can choose their preferred payment method for a smooth and secure transaction. The platform employs industry-standard security measures to protect customers' personal and financial information.

Loyalty Programs currently does not offer any loyalty programs or rewards for frequent travelers. While this may be a downside for travelers who frequently use their services, the competitive prices and quality of the products and services make up for the lack of loyalty programs.

Customer Reviews

Customer reviews for are generally positive, highlighting the platform's competitive prices, user-friendly website, and responsive customer service. Customers appreciate the value for money they receive and the ease of booking through the website. However, it's important to note that there have been occasional negative reviews regarding delayed customer service responses.

Community Involvement actively engages with the travel community through social media platforms, providing travel tips, destination guides, and exclusive deals. They also support various charitable initiatives related to travel and tourism, showcasing their commitment to giving back to the community.

Shipping and Costs

As an online travel agency, does not involve physical shipping of products. The costs associated with booking flights, hotels, and vacation packages are transparently displayed on the website, allowing customers to assess the total cost upfront. Any additional fees or charges are clearly communicated at the time of booking.

In conclusion, is a reliable and user-friendly platform for booking flights, hotels, and vacation packages. With its competitive prices, wide range of options, and responsive customer service, it provides excellent value for money. While there may be occasional delays in customer service response and limited selection for lesser-known destinations, remains a trustworthy choice for travelers seeking affordable and quality travel experiences.