Users Voice for Bestvetcare

3% users rated Terrible
1% users rated Poor
0% users rated Average
2% users rated Very Good
95% users rated Excellent
Pie Chart Review Representation for Bestvetcare
Bestvetcare Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Jul 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Oct 2022 5 3.7 2.6 5 1.4 1.3
Nov 2022 5 5 4 5 1.1 1.4
Dec 2022 5 5 5 5 5 5
Jan 2023 2 2.7 2.6 5 1.3 1.4
Mar 2023 1 3 5 5 5 1.3
Line Chart for Rating of peer stores

bestvetcare.com

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Detailed Bestvetcare Review by

Introduction

BestVetCare is a trusted online pet retailer that provides pet owners with an extensive range of high-quality pet products at competitive prices. The company has been in operation for over a decade and has established itself as a reliable source for pet owners looking for affordable yet top-quality pet supplies. The website carries a wide variety of products for dogs, cats, and birds, ranging from flea and tick treatments to supplements and vitamins.

Pros and Cons

Pros:
  • Competitive pricing
  • Wide selection of high-quality products
  • Excellent customer service
  • Free shipping on all orders
Cons:
  • Products may take longer to arrive due to international shipping
  • Website design could be improved

User Experience

The website is easy to navigate and well-organized. Customers can easily find products by category or by searching for specific items. Additionally, the site provides detailed product descriptions, customer reviews, and clear pricing information. The checkout process is also straightforward and secure.

Pricing and Value for Money

BestVetCare offers competitive prices on all of its products. In addition, the site frequently runs promotions and discounts, which make it even more affordable for pet owners to purchase the supplies they need. Furthermore, the company offers free shipping on all orders, which provides additional value for money.

Alternatives

Some alternative online pet retailers include Chewy, PetCo, and PetSmart. However, BestVetCare stands out due to its competitive pricing and focus on high-quality products.

Customer Service

BestVetCare has a team of knowledgeable and friendly customer service representatives who are available to help customers with any questions or concerns. The company also offers a satisfaction guarantee, which means that if customers are not satisfied with their products, they can contact customer service for a refund or replacement.

Product Quality and Selection

BestVetCare provides high-quality pet products from some of the most trusted brands in the industry. The website carries a wide variety of products, including flea and tick treatments, wormers, heartworm prevention, supplements, and vitamins for dogs, cats, and birds.

Website Usability

The website is easy to navigate and well-organized, making it easy for customers to find the products they need. Additionally, the site provides customers with clear product descriptions, pricing information, and customer reviews. However, the site design could be improved to make it more visually appealing.

Returns and Exchanges

BestVetCare offers a satisfaction guarantee, which allows customers to contact customer service if they are not satisfied with their products. The company will either provide customers with a full refund or a replacement product.

Promotions and Discounts

BestVetCare offers frequent promotions and discounts on its products, which makes it even more affordable for pet owners to purchase the supplies they need.

Reputation

BestVetCare has established itself as a reliable online pet retailer, known for its competitive pricing and high-quality products. Additionally, the company has a 4.8-star rating on Trustpilot, which demonstrates the satisfaction of its customers.

Payment Options

BestVetCare offers a variety of payment options, including credit cards, PayPal, and Amazon Pay.

Loyalty Programs

BestVetCare offers a loyalty program for customers, which provides them with rewards points that can be redeemed for discounts on future purchases.

Customer Reviews

BestVetCare has a high rating of 4.8 stars on Trustpilot, based on over 24,000 customer reviews. Most customers praise the company's affordable pricing, high-quality products, and excellent customer service.

Community Involvement

BestVetCare is actively involved in pet-related charities and causes, demonstrating its commitment to the wellbeing of pets.

Shipping and Costs

BestVetCare offers free shipping on all orders, which is a significant benefit for customers. However, products may take longer to arrive due to international shipping.

Bestvetcare Recent User Reviews

User Rating

5 stars

56

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Reviewer Name: Kevin Spencer

Review Submission Date: 2022-12-16

Review Title: Poor customer satisfaction
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Review Description: Placed an order which customer care representative promised would arrive in 14 days maximum. 3 weeks later after same rep told me it was in transit via USPS,USPS had no package in their system. It just vanished with no explanation of what went wrong. I would highly suggest that no one in the US patronize this company.

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Reviewer Name: Kathy G Gillikin

Review Submission Date: 2022-10-16

Review Title: Lost fur
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Review Description: I bought Bravecto. My dog seemed fine with her chew, but my cat lost a large patch of hair right where I put the Bravecto. I have used Bravecto on her for 2 years but never from Best vet Care.

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Reviewer Name: Courtney Quinn

Review Submission Date: 2022-04-05

Review Title: Soresto collars are fake
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Review Description: Soresto collars are fake, this is a company that moderates reviews on their website, so all you see are positive ones. I will never order from them again.

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Reviewer Name: Demitry

Review Submission Date: 2022-01-05

Review Title: Best Vet Care Voted #1 On-Line Seller. Again!
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Review Description: I've been a repeat customer with Best Vet Care for a number of years now for all my pets medication needs. They are truly a one-stop-shop for meds, advice columns, fast shipping, and really responsive customer service. They run some really well priced special combination med packs through the year. They offer exceptional pricing and bonus discounts. The referral program offers additional benefits too. I don't see myself shopping any other place any time soon.

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Reviewer Name: Demitry

Review Submission Date: 2022-01-05

Review Title: Best Vet Care Voted #1 On-Line Seller. Again!
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Review Description: I've been a repeat customer with Best Vet Care for a number of years now for all my pets medication needs. They are truly a one-stop-shop for meds, advice columns, fast shipping, and really responsive customer service. They run some really well priced special combination med packs through the year. They offer exceptional pricing and bonus discounts. The referral program offers additional benefits too. I don't see myself shopping any other place any time soon.

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Reviewer Name: Paula

Review Submission Date: 2022-01-01

Review Title: BestVet has been my go to for a few…
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Review Description: BestVet has been my go to for a few years now. I order for my patients and myself. Have used both secure delivery features and without and delivery is as promised. The prices are so very reasonable that I usually buy bulk. Thank you BestVet!

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Reviewer Name: Paula

Review Submission Date: 2022-01-01

Review Title: BestVet has been my go to for a few…
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Review Description: BestVet has been my go to for a few years now. I order for my patients and myself. Have used both secure delivery features and without and delivery is as promised. The prices are so very reasonable that I usually buy bulk. Thank you BestVet!

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Reviewer Name: Diana Proescher

Review Submission Date: 2021-12-31

Review Title: Best Prices and Service
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Review Description: I have found this company to be very reliable with the best and lowest prices for my dogs meds. Would highly recommend to others and have personally done so.

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Reviewer Name: Gaye Parish

Review Submission Date: 2021-12-30

Review Title: The Best
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Review Description: We've been getting our meds for our family pups for at least 4 going on 5 years. The products are what we order without fail. Y'all are Courteous and answer any questions we might have. Prices are exceptional for us and we do tell everyone about yall. Thank y'all for being there and have a very HAPPY AND SAFE NEW YEAR

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Reviewer Name: Gaye Parish

Review Submission Date: 2021-12-30

Review Title: The Best
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Review Description: We've been getting our meds for our family pups for at least 4 going on 5 years. The products are what we order without fail. Y'all are Courteous and answer any questions we might have. Prices are exceptional for us and we do tell everyone about yall. Thank y'all for being there and have a very HAPPY AND SAFE NEW YEAR

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