Users Voice for Betckey

84% users rated Terrible
4% users rated Poor
0% users rated Average
0% users rated Very Good
12% users rated Excellent
Pie Chart Review Representation for Betckey
Betckey Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 06 Nov 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 1 3.7 2.6 4.7 3.9
Nov 2022 5 5 5 4 4.2 4.1
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 2.7 2.6 3.3 3
Mar 2023 1 1.3 3 5 5 5
Line Chart for Rating of peer stores

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Detailed Betckey Review by

Introduction

Betckey.com is an online retailer that offers a wide selection of keyboard and mouse accessories for gamers and professionals. Founded in 2018, the website sells products from reputable brands such as Logitech, Razer, and SteelSeries. Betckey.com is dedicated to providing quality products at competitive prices and ensuring customer satisfaction.

Pros and Cons

Pros:
  • Large selection of keyboard and mouse accessories
  • Competitive prices
  • Easy-to-navigate website
  • User-friendly checkout process
Cons:
  • Limited selection of other computer accessories
  • No free shipping option

User Experience

Betckey.com provides a seamless user experience with a clean and modern layout. The website is easy to navigate with clear categories and subcategories, making it easy to find the right product. Customers can quickly filter products based on brand, price, type, and more. The entire checkout process is straightforward and can be completed in a few clicks.

Pricing and Value for Money

Betckey.com prices its products competitively, providing value for money to customers. While some items may be slightly more expensive than other online retailers, the website frequently offers promotions and discounts, which can make up for the difference.

Alternatives

Alternative websites that offer similar products to betckey.com include Amazon, Newegg, and Best Buy. However, betckey.com's focus on keyboard and mouse accessories sets it apart from the competition, making it a go-to destination for those looking for specialized products for gaming or work purposes.

Customer Service

Betckey.com offers excellent customer service, providing easy access to their contact information on their website. Customers can reach out through email or phone for any inquiries or assistance with their orders. The company also provides a detailed FAQ section, which covers most common questions or concerns that customers may have.

Product Quality and Selection

Betckey.com offers a variety of products from reputable brands, ensuring high-quality items for customers. The selection of keyboard and mouse accessories is impressive, featuring products such as gaming keyboards, ergonomic mice, wrist rests, and more. However, the website has a limited selection of other computer accessories that may not cater to all customers' needs.

Website Usability

Betckey.com is user-friendly with a simple and sleek design that makes browsing and purchasing products easy. The website is quick to load, and the product pages provide enough information to make an informed purchase decision. The site's search function is also efficient, displaying relevant products and categories based on the search query.

Returns and Exchanges

Betckey.com has a clear return policy, allowing customers to return products within 30 days of purchase for a refund or exchange. To be eligible for the return, the product must be unused and in its original packaging. Customers must contact the company before returning the product to receive a return authorization number.

Promotions and Discounts

Betckey.com frequently offers discounts and promotions to customers, including seasonal sales and coupon codes. Additionally, the website has a loyalty program that allows customers to accumulate points for purchasing items, which can be used towards future purchases.

Reputation

Betckey.com has a positive reputation in the online community, with many customers highlighting the website's affordable prices and fast shipping. The company has received positive reviews on various platforms such as Trustpilot, Reddit, and Google Reviews.

Payment Options

Betckey.com accepts multiple payment options, including major credit cards such as Visa, Mastercard, and American Express. The website also accepts PayPal and Apple Pay, providing customers with greater flexibility and convenience.

Loyalty Programs

Betckey.com has a loyalty program that awards customers with points for every purchase. Customers can then use these points towards future purchases, providing them with discounts and savings.

Customer Reviews

Customer reviews for betckey.com are generally positive, with many customers praising the website's wide selection of products and affordable prices. Customers are also satisfied with the company's customer service and fast shipping times.

Community Involvement

Betckey.com does not currently have any active community involvement programs or initiatives.

Shipping and Costs

Betckey.com offers free shipping on orders over $25 within the United States. For orders below $25, standard shipping rates apply. The company also offers expedited shipping options for customers who need their products sooner. Shipping times vary depending on the customer's location and the shipping option selected.

Betckey Recent User Reviews

User Rating

👤

Reviewer Name: Mike

Review Submission Date: 2023-01-10

Review Title: Terrible company to deal with they are THIEVES
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Review Description: Terrible company to deal with they are out of China and if you wish to return anything you ship to them at your expense IN CHINA.To begin with I ordered labels to fit a 550 Dymo printer except they do not actually make a label that works with that printer and shipping back will cost me another $125 to get it to China this is a SCAM Americans BUYER BEWARE!!!!

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Reviewer Name: Thanh Tu?n

Review Submission Date: 2022-04-29

Review Title: Good quality
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Review Description: Good quality, shipping is fast!

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Reviewer Name: Guy Blatt

Review Submission Date: 2021-08-16

Review Title: I asked for more paper cartridges…
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Review Description: I asked for more paper cartridges holders for my refillable paper for my brother printer and after three attempts at reaching them they still have not gotten back to me. Essentially customer service ignores customers

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Reviewer Name: Mr tim o'brien

Review Submission Date: 2021-01-23

Review Title: I ordered some labels from them they…
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Review Description: I ordered some labels from them they came the next day. Very happy with the quantity and price thank you

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Reviewer Name: Huang Li

Review Submission Date: 2021-01-01

Review Title: Bad quality glue
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Review Description: Bad quality glue. It either sticks too hard to the surface or starts to peel off after two weeks on a different type of plastic surface. When it sticks too hard, it's impossible to remove without leaving a sticky mess. It may work for others, but not for me.

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Reviewer Name: David Poston

Review Submission Date: 2019-02-12

Review Title: Dymo company
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Review Description: Dymo company, Endicia, says these cannot be used on the label writer. They say you can only use their official product. You need a code number which is not on these stamps. Totally useless. Fraudulent. Just found out today, so can't return. What a scam. Want my money back.

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Reviewer Name: Mark

Review Submission Date: 2017-09-16

Review Title: Where are they?
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Review Description: Took my money and didn't send my order...

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Reviewer Name: Sam

Review Submission Date: 2017-08-31

Review Title: Better options out there
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Review Description: Low grade products and site is negligent as far as security practices go, I have concern over my account data.

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Reviewer Name: Greg

Review Submission Date: 2017-08-31

Review Title: First and last purchase
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Review Description: Didn't have a positive experience, won't be returning

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Reviewer Name: Yi

Review Submission Date: 2017-08-29

Review Title: Trash
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Review Description: I was skeptical at first, and now I can see why. Quality of products is overrated, measurements are all wrong. Out of two orders both had problems.