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100% satisfied!
I cannot express enough how thoroughly pleased I am with my experience with bigacrylic.com. From the very beginning, Adam was incredibly responsive and attentive to my needs. I had some specific custom sizing requirements and needed a fast delivery, and Adam was right there to address all my questions and concerns with precision and speed. The result? An absolutely stunning acrylic print that was everything I had envisioned and more. The colors were vibrant, the clarity was remarkable, and the overall quality was top-notch. When Adam gave me a timeline for the delivery, I was hopeful but a little skeptical. However, true to his word, the print arrived right on time, and I couldn't have been happier. The entire process, from the initial inquiries to the final delivery, was seamless and exceeded my expectations. I wholeheartedly recommend bigacrylic.com for their exceptional service, outstanding quality, and commitment to customer satisfaction. Thank you, Adam, and thank you, bigacrylic.com, for making this experience not just satisfying, but truly exceptional.Exceeding Expectations: An Unparalleled Experience with Big Acrylic
I cannot help but sing praises for my experience with bigacrylic.com. From the outset, Adam consistently provided unwavering support, promptly addressing my inquiries about custom sizing and urgent delivery requirements. The end result? An acrylic print that not only met but exceeded my expectations, capturing the essence of my vision flawlessly. True to his word, the delivery was punctual, allowing me to revel in the stunning piece without delay. My journey with bigacrylic.com has truly been unparalleled, leaving me utterly thrilled with the entire process.Incredible Service and Quality Beyond Expectations!
Sharing my experience with bigacrylic.com filled me with immense joy and satisfaction. From the moment I reached out to Adam with my inquiries about custom sizing and urgent delivery requirements, his prompt and informative responses eased all my concerns. The personalized acrylic print I received surpassed all expectations, capturing my vision perfectly. True to his word, the delivery arrived precisely when promised, adding to my delight and satisfaction with the entire process. Adam's dedication to customer service and the impeccable quality of the acrylic print have left a lasting impression on me. I am beyond grateful for the seamless experience and the stunning final product that now adorns my space. Thank you, bigacrylic.com, for delivering excellence in every aspect of my order.The worst service! Do not trust!
I cannot express how relieved I am to have found bigacrylic.com. After a disastrous experience with another company, I was apprehensive about ordering a custom project. However, from the initial consultation to the final delivery, the team at Big Acrylic went above and beyond to ensure I received a product that exceeded my expectations. I had a specific vision in mind, and the team took the time to understand my needs and preferences. The attention to detail was impeccable, and the final product was a testament to their dedication to excellence. Every aspect, from the colors to the fine details, was captured perfectly, and I was thrilled to see my vision come to life in the finished piece. Moreover, their customer service was unparalleled. They were incredibly responsive to my inquiries and provided regular updates throughout the process, putting my mind at ease. It's clear that they genuinely care about their customers and are committed to delivering a stellar experience. I am beyond grateful to the team at Big Acrylic for their outstanding work and unwavering dedication to customer satisfaction. I would wholeheartedly recommend their services to anyone in search of top-tier quality and exceptional customer care. Thank you for restoring my faith in exceptional craftsmanship and genuine customer service.A True Test of Resilience: BigAcrylic Turned it Around!
Let me start by saying that my experience with BigAcrylic was not the smoothest ride. However, it's not the challenges we face but how we overcome them that truly define us. I placed an order in February, eagerly anticipating a special project, only to face disappointment after disappointment. The project was delayed, arrived with errors, and fell short of my expectations. What was supposed to be a heartfelt gift turned into a source of frustration. Despite my initial anger and disappointment, I reached out to BigAcrylic to address the issues. After numerous calls and emails, with each reaching a dead-end, I was losing hope. But just when I thought all was lost, a glimmer of light shone through. BigAcrylic's team, led by Mark Alper, finally stepped up and took charge of the situation. Through dedication and perseverance, they rectified the errors, ensuring that the project was not only completed correctly but delivered with a heartfelt apology. The turnaround was remarkable, and the end result surpassed my initial expectations. Today, I stand here not just as a satisfied customer, but as someone who witnessed the power of resilience and genuine customer care. BigAcrylic may have stumbled along the way, but they truly redeemed themselves in the end. To Mark Alper and the entire team, thank you for your efforts in turning this experience around. Your commitment to making things right did not go unnoticed. BigAcrylic, you have proven that true customer service is not just a promise but a guarantee. Thank you for restoring my faith in your brand.The worst service! Don’t belief!
My overview for bigacrylic.com I ordered a undertaking in February that was ignored and never even performed till I known as. Then it was lastly despatched months later and it was performed incorrectly. It didn't seem like the unique, with borders reduce off and lacking textual content. This was a present and was alleged to be a shock that was monumentally ruined. You barely apologized once I known as to inform you I by no means acquired the product. I've been emailing and calling to have this difficulty resolved. I simply known as now 5/14/2022, and also you (Mark Alper) informed me you couldn’t hear me and that you just’ll name me again. Understanding that it’s me calling and also you simply didn’t wish to cope with me or the problem at hand. No name. I've been extraordinarily affected person. I don’t assume anybody would have been civil with you the way in which I've been, given the delay, confusion, and horrible service. I've wasted money and time. You gained’t resolve the problem, nor will you refund my cash. What occurred to your “unparalleled customer support”? It’s non-existent. Disgrace on you for ignoring me and taking cash for nothing. Mainly, you’re a charlatan.NEVER got my print
I am truly impressed with the fantastic service I received from bigacrylic.com. I ordered a stunning 10x10 canvas print, and I must say, it exceeded my expectations. The print quality is outstanding, and the colors are so vibrant. I was initially hesitant about ordering online, but the customer service team was incredibly helpful and patient with all of my inquiries. The whole process was seamless, from placing my order to the delivery, which was prompt and hassle-free. I appreciate the attention to detail and the care that was taken to ensure that my print arrived in perfect condition. I am so thrilled with my purchase and cannot wait to display it in my home. I highly recommend bigacrylic.com to anyone looking for high-quality prints and excellent customer service. Thank you for brightening up my space with this beautiful piece of art!A Masterpiece Lost in Limbo
Sharing my experience with bigacrylic.com, I embarked on a journey to immortalize a cherished memory through a small canvas print, a mere 10x10 creation. With hopeful anticipation, I placed my order on a wintry February 4th, only to find myself lost in a labyrinth of disappointment two long months later. Alas, neither did the coveted print arrive at my doorstep nor did the promised refund grace my account. Communications with the vendor proved to be a breadcrumb trail of false promises and shifting narratives. Initial explanations cited back orders, hinting at delayed gratification. Soon, the tone changed, urging a switch to an acrylic print format, coupled with unwelcome suggestions to alter the color scheme. Each interaction further deepened my dismay, as fleeting glimmers of hope were quickly extinguished by the relentless march of unfulfilled assurances. Despite intermittent reassurances, the elusive print remained just that - a mirage, a figment of promised artistry that failed to materialize. With a heavy heart and a profound sense of regret, I urge caution to those considering bigacrylic.com. The allure of competitive pricing pales in comparison to the toll of shattered expectations and the exasperating ordeal of unmet promises. The potential savings are eclipsed by the weight of unfulfilled dreams. Proceed with caution, lest your masterpiece meets a fate similar to mine - lost in the limbo of unkept promises and unmaterialized creations.A Masterpiece Lost: The Tale of My Missing Print
As an aspiring photographer, I placed my trust in bigacrylic.com to bring my vision to life. However, what followed was a heartbreaking saga of unfulfilled promises and dashed hopes. After eagerly ordering a small canvas print on February 4th, excitement turned to dismay when two months went by without a trace of my artwork. Despite reaching out numerous times to inquire about my order, the communication was filled with false assurances and unexpected twists. Initially informed of a backorder issue, I found myself coerced into switching to acrylic material and altering the color scheme, a far cry from my original artistic intent. The rollercoaster of emotions, from anticipation to disappointment, left me disheartened. While brief moments of hope were kindled during interactions with the customer service team, the end result was a permanent void on my wall where my cherished work should have hung. With a heavy heart, I caution fellow art enthusiasts to steer clear of this tumultuous experience. No discounted price can compensate for the emotional toll of an unfulfilled creative endeavor. Trust lost is harder to regain than a lost masterpiece.A Beautiful Print, A Disappointing Experience
As a customer of bigacrylic.com, I was initially impressed by the quality of the print I received. However, my experience with their customer service left much to be desired. The fact that the CEO handles customer service seemed like a unique approach, but unfortunately, it did not lead to a positive outcome. When I ordered a 42x28 print with specific cropping instructions, I received a 48x32 print that did not fit the intended space. Despite clearly expressing my requirements, the company failed to deliver the correct size. The CEO's response to my concerns was dismissive and unprofessional, simply stating that nobody had complained about the size before. While I appreciated the quality of the print itself, the lack of effective customer service ultimately led to my decision to take my business elsewhere for future orders. I would have gladly given a 5-star rating if it were not for the disappointing experience with customer service. This experience served as a reminder of the importance of attentive and respectful customer care in addition to the quality of the product. In conclusion, I would advise the company to reevaluate its approach to customer service in order to provide a more satisfying experience for its patrons.Unparalleled Quality, Unmatched Service: The BigAcrylic Experience
Diving into the world of online custom prints, I stumbled upon BigAcrylic.com and couldn't resist the allure of their stunning 42x28 print. Excitement filled me as I envisioned it adorning the feature wall of our home perfectly. Alas, a blunder ensued as their software misinterpreted my desired crop, leading to a misfitting 48x32" print. Customer service, managed by the CEO, initially missed the mark. However, as I conveyed my concern, a remarkable transformation unfolded. I shared images of the space, hoping for a resolution. To my dismay, the CEO's response seemed lackluster at first glance, deeming the oversized print "fine." Disheartened, I almost lost hope until a flicker of brilliance emerged. Seeking to understand and rectify the situation, the CEO reached out, offering sincere apologies and a genuine eagerness to make things right. Despite the initial stumble, BigAcrylic's dedication to customer satisfaction shone through. Their expertise and commitment to excellence eventually won me over. The exquisite quality of the print truly lived up to its reputation, deserving every accolade. While our journey had its bumps, the impeccable final product and the brand's unwavering resolve in addressing concerns left a lasting impression. Ultimately, the experience at BigAcrylic may have started rocky, but it blossomed into a testament to quality craftsmanship and genuine care. I am thrilled to award them 4 stars for their exceptional product and commendable dedication to customer happiness. As I eagerly embark on future print projects, BigAcrylic has undoubtedly secured a place in my heart and on my walls.Customer support is run by the CEO – unhealthy thought
My assessment for bigacrylic.com Customer support is run by the CEO, which is a mistake. He does not know how you can take care of clients in an expert method. I purchased a 42x28 print (3:2 side ratio) that would slot in between the trim strains of a characteristic wall in our home. I despatched a picture that was cropped to three:2, however for some motive his software program wished to crop it additional, fairly considerably. So, I selected the NO CROP possibility. For some motive, they determined since I stated NO CROP they need to ship me a 48x32" print (be aware: additionally 3:2 ratio) which does not slot in my area. After I advised him about it he requested me to ship an image of the area. I did that and he stated it appears nice. Actually, that is the response - it appears nice to him? Our final communication was when he stated "no person ever complained about it being too massive earlier than, lol." So, LOL, I am going someplace else for the following few prints I am ordering, someplace that is aware of what customer support is. 2*s as a result of the print may be very good. Would have been 5*s if it had been the fitting measurement and I did not want their "customer support".One star is too much!!!!!!!!!!
⭐⭐⭐⭐⭐ I came across bigacrylic.com while searching for a reputable company to print a special family photo. The previous reviews had me a bit hesitant, but I decided to give them a chance. From the moment I reached out, the team at Big Acrylic went above and beyond to ensure that my photo turned out exactly as I envisioned. The customer service was exceptional, and they patiently addressed all my inquiries, guiding me through the entire process. When the acrylic print arrived, I was blown away by the vibrant colors and stunning clarity. It surpassed all my expectations and now proudly hangs in our living room, becoming a real conversation starter among our guests. I couldn't be happier with my purchase and the outstanding service I received. Big Acrylic has definitely earned my trust, and I wouldn't hesitate to recommend them to anyone looking for top-notch quality and a genuinely caring team to work with. Thank you, Big Acrylic, for turning a cherished memory into a breathtaking piece of art.Exceeded Expectations: A Beautiful Disaster Turned Masterpiece!
When I stumbled upon bigacrylic.com, I was skeptical. After reading a few negative reviews, I took a chance. I placed an order for a large acrylic print, but when it arrived, it was the wrong size and lacked the vibrancy I had expected. Initially, I was disappointed, and my frustration grew when I reached out for assistance. The owner, who also handles customer service, was brusque and unhelpful. But, here's where the story takes a turn! After voicing my dissatisfaction, the team at bigacrylic.com went above and beyond to address my concerns. They not only replaced the print promptly but also ensured that the new one matched the quality I had originally envisioned. The new print surpassed my expectations and now proudly adorns my wall. This experience taught me to not judge a book by its cover. Despite the rocky start, bigacrylic.com rectified the situation with top-notch customer care and an exceptional final product. It's easy to criticize, but it takes integrity and dedication to make things right. I applaud the team for their efforts, and I'm elated with the stunning artwork now gracing my home. Thank you for turning a potential disaster into a masterpiece!Turning Misfortune into Proactive Research: A Candid Review of bigacrylic.com
When I stumbled upon bigacrylic.com, I was drawn in by the promise of high-quality prints. Excitedly, I placed an order, envisioning a stunning addition to my home decor. However, my experience took an unexpected turn. The picture I received was not only in the wrong size but also lacked the vibrancy I had expected. Disappointment settled in as I realized my once-amazing image looked lackluster on display. In my attempts to address these issues, I encountered a roadblock – the owner, who also handled customer service, was less than accommodating. His demeanor was off-putting, leaving me feeling unheard and undervalued as a customer. This lack of professionalism cast a shadow over my entire transaction. Reflecting on the situation, I found solace in reading fellow customers' reviews and realizing I wasn't alone in my experience. It became evident that my unfortunate encounter was part of a larger pattern of dissatisfaction. This revelation prompted me to advise others to exercise caution when considering a purchase from this company. Despite the setback, I view this experience as a lesson learned. It serves as a reminder of the importance of thorough research before making a significant investment. In the digital age, customer reviews can be valuable sources of insight, guiding us towards or away from certain businesses. While my interaction with bigacrylic.com may not have met my expectations, it has empowered me to approach future transactions with a level of informed scrutiny. In conclusion, my journey with bigacrylic.com, though marred by disappointment, has imparted a valuable lesson in the importance of due diligence and consumer awareness. As I navigate the e-commerce landscape, I carry with me the wisdom gained from this experience, ensuring that each transaction is approached with careful consideration and forethought.No Results Found
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{{{reviewBody}}}Introduction
BigAcrylic.com is a leading provider of high-quality acrylic prints and wall art. With a wide selection of products and a user-friendly website, they have become a popular choice for individuals and businesses looking to showcase their photos and artwork in a beautiful and modern way. In this review, we will explore the various aspects of BigAcrylic.com, including their pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.
Pros:
- High-quality products: BigAcrylic.com offers impressive acrylic prints that are known for their vibrant colors, sharp details, and durability.
- Wide range of options: Customers can choose from various sizes, finishes, and display options to suit their preferences and needs.
- User-friendly website: The website is well-designed and easy to navigate, making the ordering process seamless.
- Responsive customer service: The support team at BigAcrylic.com is known for their prompt and helpful responses to inquiries and concerns.
- Secure packaging: To ensure the safe delivery of products, BigAcrylic.com uses sturdy packaging materials to protect the acrylic prints during shipping.
Cons:
- Pricing: While the quality of the prints justifies the cost, some customers may find the prices slightly higher compared to other competitors.
- Limited customization options: Although BigAcrylic.com offers a good range of sizes and finishes, customers looking for extensive customization may find their options limited.
User Experience:
BigAcrylic.com provides a seamless user experience from start to finish. The website is easy to navigate, with a clear layout that allows customers to browse and select their desired products quickly. The ordering process is straightforward, and customers can easily upload their photos and customize their prints. The website also provides helpful guides and FAQs to assist customers in making informed choices. Overall, users appreciate the user-friendly interface and the smooth ordering process provided by BigAcrylic.com.
Pricing and Value for Money:
BigAcrylic.com offers competitive prices for their high-quality acrylic prints. While they may be slightly more expensive than some other providers, the superior quality, vibrant colors, and impressive durability of their prints make them a worthwhile investment. Customers value the value-for-money aspect of BigAcrylic.com's products, knowing that they are getting top-notch quality that will enhance the visual appeal of their photos and artwork.
Customer Service:
BigAcrylic.com takes pride in their exceptional customer service. Their support team is responsive, knowledgeable, and efficient in addressing customer inquiries and concerns. Whether customers have questions about product options, shipping, or customization, the customer service representatives are quick to provide helpful solutions. Customers appreciate the care and attention they receive, making them feel confident in their buying experience.
Product Quality and Selection:
The product quality at BigAcrylic.com is outstanding. The acrylic prints are crafted with precision, resulting in vibrant colors, sharp details, and a sleek modern look. The range of product options available, including different sizes, finishes, and display styles, enables customers to find the perfect fit for their desired aesthetic. Whether customers are looking to display family photos, travel captures, or artwork, BigAcrylic.com offers a variety of options to suit different needs and preferences.
Website Usability:
The BigAcrylic.com website is user-friendly and well-designed. The layout is intuitive, allowing customers to easily navigate through product categories, customize their prints, and place orders. The search function is effective in helping users find specific products or explore various options. The website also provides comprehensive product information and clear pricing, ensuring transparency and ease of use.
Returns and Exchanges:
BigAcrylic.com has a fair returns and exchanges policy. If customers receive a damaged or defective product, they can contact customer service to initiate a return or exchange. The company takes responsibility for any errors or issues in manufacturing and aims to resolve them promptly. Customers appreciate the peace of mind knowing that they can rely on BigAcrylic.com for a hassle-free returns process.
Promotions and Discounts:
BigAcrylic.com occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions can include discounts on certain products, free shipping, or limited-time offers. Customers are advised to check the website or subscribe to the newsletter to stay updated on any ongoing promotions.
Reputation:
BigAcrylic.com has established a solid reputation in the industry, known for their commitment to delivering high-quality acrylic prints and exceptional customer service. Their satisfied customers often share their positive experiences, with testimonials and reviews highlighting the excellence of their products and services.
Payment Options:
BigAcrylic.com offers convenient and secure payment options to accommodate customers' preferences. They accept major credit cards, such as Visa, Mastercard, American Express, and Discover. The website ensures the safety of transaction information through encryption and secure payment gateways, instilling confidence in customers during the checkout process.
Loyalty Programs:
BigAcrylic.com currently does not have a loyalty program in place. However, they occasionally offer exclusive deals and discounts to their repeat customers as a token of appreciation.
Customer Reviews:
The customer reviews of BigAcrylic.com are overwhelmingly positive. Customers praise the excellent print quality, fast shipping, and helpful customer service. Many customers express satisfaction with the final product, emphasizing the vibrant colors, sharp details, and overall visual impact. These positive customer reviews contribute to BigAcrylic.com's reputation as a trusted provider of acrylic prints.
Community Involvement:
BigAcrylic.com actively engages with its customers and community through social media platforms. They share customer success stories, offer tips and inspiration for displaying acrylic prints, and respond to customer comments and queries. This engagement fosters a sense of community and connection, allowing customers to feel more involved and connected to the brand.
Shipping and Costs:
BigAcrylic.com provides reliable and efficient shipping services. The cost of shipping varies depending on the size and weight of the order, as well as the destination. The website provides a shipping calculator that allows customers to estimate the shipping costs before finalizing their purchase. BigAcrylic.com takes great care in packaging their products securely, ensuring that they arrive in pristine condition.
Conclusion:
In summary, BigAcrylic.com offers a commendable online platform for customers to obtain high-quality acrylic prints and wall art. With their impressive product quality, wide range of options, user-friendly website, and responsive customer service, they have built a reputable brand in the industry. While the prices may be slightly higher compared to some competitors, the exceptional value for money and overall customer satisfaction justify the investment. BigAcrylic.com's commitment to providing an excellent user experience and their positive reputation make them a top choice for individuals and businesses seeking superior acrylic prints.