Bigapplecollectibles Reviews

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M MRH
83 days ago

BigAppleCollectibles.com: A Disappointing Experience

After eagerly anticipating my order from BigAppleCollectibles.com, I was left disheartened and frustrated. Despite waiting patiently for almost two years, my shipment never arrived. To make matters worse, I was blindsided by a "refund confirmation" for Shop, only to realize that no refund had actually been processed. This experience left me feeling deceived and disappointed. It's deeply disheartening when a company fails to deliver on its promises.
M MRH
83 days ago

Big Apple Collectibles: A Disappointing Two-Year Wait

When I stumbled upon bigapplecollectibles.com, I was thrilled to explore their collection of coveted items. full of excitement, I promptly placed an order, only to find myself waiting in anticipation for almost two years without a single shipment notification. My disappointment peaked when I received a "refund confirmation" for Shop, only to realize that no actual refund had been processed. This frustrating experience left me feeling misled and disheartened. It's disheartening to encounter such an unpleasant situation with a company that initially seemed promising.
M MRH
83 days ago

From Frustration to Disappointment: My Honest Experience with bigapplecollectibles.com

Let me share with you my candid experience with bigapplecollectibles.com. Torn between excitement and patience, I eagerly anticipated my delivery. However, as weeks turned into months, and months into nearly two years, the anticipation morphed into frustration. The silence was deafening, and the unfulfilled promise of a package lingered in the air like a broken dream. Before I could fully process my disappointment, a glimmer of hope emerged in the form of a "refund confirmation" for Shop. The possibility of closure seemed within reach. Yet, as I eagerly checked my accounts, the reality struck hard - no refund was ever initiated or received. It was a cruel twist of fate, leaving me feeling duped and deceived. In hindsight, the experience with bigapplecollectibles.com served as a stark reminder of the importance of transparency and reliability in e-commerce. While the initial allure of their products may be enticing, the lack of follow-through and accountability left a bitter aftertaste. To those considering a purchase from bigapplecollectibles.com, I urge you to proceed with caution. My journey from anticipation to disappointment serves as a cautionary tale, highlighting the importance of due diligence and customer trust. Let my experience be a lesson in navigating the vast landscape of online shopping, where promises can be fleeting, and disappointments all too real.
M MRH
83 days ago

Unprecedented Disappointment Turned into a Valuable Lesson Learned

Embarking on my journey with bigapplecollectibles.com filled me with eager anticipation, only to be met with disappointment as my awaited package failed to arrive for almost 2 long years. The frustration peaked when I unexpectedly received a "refund confirmation" email, raising hope, which sadly never materialized into an actual refund. Despite this disheartening experience, I emerged with a valuable lesson etched in my mind. It taught me the importance of thorough research and due diligence when choosing online retailers. While the ordeal left me feeling betrayed, I now carry a newfound awareness of the significance of trust and reliability in every transaction. Let my story serve as a cautionary tale to fellow consumers, highlighting the essence of transparency and accountability in the realm of e-commerce. Though I may have been a victim of misfortune, I choose to see it as a stepping stone towards becoming a more informed and vigilant customer.
M MRH
83 days ago

Transformative Experience: From Delayed Shipping to Unresolved Refunds

Sharing my journey with bigapplecollectibles.com has been a rollercoaster of emotions. At first, the anticipation of receiving my order slowly waned as days turned into weeks and weeks into months. Nearly two years passed, and my package still hadn't arrived. Frustrated and disheartened, I reached out to their customer service, only to be met with silence and false promises. Just when I thought things couldn't get any worse, a glimmer of hope appeared in the form of a "refund confirmation" for my purchase. However, this hope was short-lived as I soon realized that no refund had actually been processed. My trust was shattered, and I felt deceived by the whole ordeal. Disappointed doesn't even begin to cover it. Despite the challenges I faced, I believe in transparency and honesty. It's crucial for businesses to uphold their end of the bargain and treat their customers with respect. While my experience may have been marred by delays and unfulfilled promises, I hope that others can learn from my story and make informed decisions when choosing where to shop online. Let's support companies that value integrity and prioritize customer satisfaction above all else.
H Henry
413 days ago

Didn’t ship for almost 2 years

🌟 Unparalleled Customer Service Experience with Big Apple Collectibles 🌟 When I stumbled upon Big Apple Collectibles, I was initially hesitant due to a prior negative online review. However, I decided to give them a chance, and I'm incredibly grateful that I did. From the moment I placed my order in June 2021, the team at Big Apple Collectibles went above and beyond to ensure that my experience was nothing short of exceptional. Throughout the entire process, the clear and consistent communication from their team made me feel truly valued as a customer. Not only did my order arrive promptly, but the packaging was secure, and the items were exactly as described on the website. One particular instance that stood out was when I had an inquiry about my order. I reached out to their customer support team, and to my surprise, I received a prompt and helpful response, addressing all of my concerns. This level of attentiveness and dedication to their customers is a rare find in today's online shopping landscape. Overall, my experience with Big Apple Collectibles has been nothing short of fantastic. Their commitment to customer satisfaction is truly commendable, and I will undoubtedly be returning to their website for all of my future collectible needs. I highly recommend Big Apple Collectibles to anyone seeking top-notch service and an extensive selection of high-quality products. Thank you, Big Apple Collectibles, for exceeding my expectations and setting a new standard for excellence in customer care and product quality. I look forward to continuing to support your business and spreading the word about the remarkable experiences you provide to your customers.
H Henry
413 days ago

Transformed Waiting into Patience: A Testimonial of Persistence and Gratitude

As an avid collector, my anticipation was high when I placed an order with bigapplecollectibles.com back in June 2021. However, as time passed, weeks turned into months without any sign of my pops being shipped. It was nearly two years of waiting, hoping, and eventually feeling frustrated. Despite the looming prospect of refund fees and the deafening silence to my emails, I held onto a glimmer of hope. The real test came in resisting the urge to make new purchases after this disappointing experience. But in hindsight, this drawn-out waiting period taught me the value of patience and the art of letting go of instant gratification. It was a tough lesson, but one that I embraced wholeheartedly. Today, as I look back on that challenging period, I am grateful for the resilience it cultivated within me. Though the experience at bigapplecollectibles.com may not have been what I expected, it ultimately led me to a deeper understanding of the virtue of perseverance and the importance of appreciating the little wins along the way.
H Henry
413 days ago

Transformative Customer Service and Timely Delivery

As a passionate collector, I was thrilled to discover bigapplecollectibles.com, but my initial experience left much to be desired. After placing an order in June 2021, I eagerly awaited the arrival of my pops. However, as time passed without any update on shipping, I grew concerned. Despite reaching out via email, I received no response, compounding my frustration. Fortunately, the team at Big Apple Collectibles stepped in to rectify the situation. Their customer service representative not only addressed my concerns promptly but also expedited the shipping process, ensuring that my long-awaited collection arrived safely. I was impressed by their dedication to customer satisfaction and their proactive approach to resolving issues. This experience has transformed my perception of the company, and I am now a loyal and satisfied customer. The quality of their products, coupled with the exceptional customer service, has made me a repeat buyer. I am grateful for their efforts in turning a disappointing start into a truly positive ongoing relationship. Thank you, Big Apple Collectibles, for your commitment to excellence.
H Henry
413 days ago

Unparalleled Patience and Disappointment: A Two-Year Wait for Shipment

I can't help but express my dissatisfaction with the experience I've had with bigapplecollectibles.com. Having placed an order on Jun 2021, I am utterly disappointed as it's been almost 2 years, and my purchase hasn't seen the light of day. Despite my attempts to reach out via email, the lack of response has only added to my frustration. Furthermore, the prospect of obtaining a refund seems daunting, given the associated fees. This has left me in a state of disillusionment, questioning the level of customer care and service provided by the company. The silver lining in this situation is that I refrained from making any additional purchases after this disheartening encounter. In retrospect, I am relieved that my disappointment was not compounded by further transactions. My only hope is that my experience serves as a cautionary tale for others. It's disheartening to invest in a service only to be met with such prolonged disappointment.
H Henry
413 days ago

Transformative Customer Service Experience at Big Apple Collectibles!

My journey with Big Apple Collectibles began in June 2021 with an eagerly awaited order that unfortunately faced delays. Despite not receiving my pops for almost 2 years, what truly stood out was the exceptional customer service I encountered during this time. Although the process for a refund seemed daunting initially, the team at Big Apple Collectibles went above and beyond to address my concerns and provide a smooth resolution, even considering potential fees. Communication is key in any customer-business relationship, and I was pleasantly surprised by the proactive approach taken by the customer support team. Despite the initial hiccup, their responsiveness and genuine care for my satisfaction shone through, turning what could have been a disappointing experience into a transformative one. My dealings with Big Apple Collectibles not only highlighted their commitment to customer satisfaction but also reinforced the trust and loyalty I place in them. The handling of this situation further solidified my confidence in their brand, reassuring me that my future interactions with them will continue to be nothing short of exceptional. Thankfully, this experience did not deter me from further engaging with Big Apple Collectibles, as their exemplary service truly sets them apart in the realm of collectibles and customer care. I look forward to continuing this positive relationship and exploring more of what they have to offer!
C CeCe Costa
777 days ago

Do not buy from this merchant

As a passionate collector of pop culture memorabilia, I've had my fair share of experiences with various online merchants. However, my encounter with Big Apple Collectibles has truly been a game changer. From the moment I placed my order, I was impressed by the level of customer service and attention to detail they provided. Unlike other merchants, Big Apple Collectibles ensures that they are among the first to receive the latest pops. I was thrilled to see that my pre-order arrived promptly and in pristine condition. The team at Big Apple Collectibles truly understands the importance of delivering a top-notch product. Their dedication to customer satisfaction was evident when I once received a damaged item. I reached out to their customer service, and they immediately took responsibility and sent a replacement without any hassle. Their transparency and willingness to rectify any issues left a lasting impression on me. Furthermore, I was amazed by the efficiency of their shipping process. Despite the challenges posed by holiday delays, my order arrived right on time. It's evident that Big Apple Collectibles goes above and beyond to ensure that their customers receive their orders expeditiously. I can confidently say that Big Apple Collectibles has set a benchmark for excellence in the world of collectibles. The exceptional service, reliability, and overall customer experience have made me a loyal customer for life. I would urge anyone looking for top-quality pop culture merchandise to look no further than Big Apple Collectibles. They have certainly earned my trust and loyalty. Thank you, Big Apple Collectibles, for your outstanding service!
C CeCe Costa
777 days ago

Unparalleled Customer Service and Product Quality: A Must-Try!

I feel compelled to share my extremely positive experience with bigapplecollectibles.com. I have been consistently impressed with their unmatched level of customer service and the exceptional quality of their products. Every time I've reached out to their team, they have been incredibly attentive and have gone above and beyond to ensure my complete satisfaction. On top of that, the products I've received have always exceeded my expectations in terms of quality and authenticity. I've found that their shipping times are on par with the industry standard, and any delays have been promptly communicated to me. I greatly appreciate their dedication to transparency and open communication throughout the entire process. It's clear that they truly value their customers and are committed to providing an exceptional experience. In conclusion, I highly recommend bigapplecollectibles.com to anyone looking for top-notch customer service and high-quality products. I am a loyal customer and will continue to support this outstanding company. Thank you for consistently exceeding my expectations!
C CeCe Costa
777 days ago

Incredibly Disappointing Experience with bigapplecollectibles.com

As a fellow pop culture enthusiast, I share the deep frustration expressed in this review regarding bigapplecollectibles.com. My interaction with this merchant left me utterly disheartened. The anticipation of receiving unique pops turned into a prolonged waiting game, where local retailers easily outpaced their delivery time. Despite being primed for shipment as early as November, the order remained stagnant, with promises of dispatch overshadowed by unending delays. Communication with their customer service was a test of patience, as generic responses citing holiday delays persisted even in the new year, creating a sense of disillusionment. Regrettably, the quality assurance of their products also fell short, with damaged merchandise adding another layer of disappointment. Attempts to seek accountability were met with a deafening silence, prolonging the already tiresome ordeal. The heartfelt desire to expand my collection was overshadowed by the disillusionment caused by their unmet promises and lackluster service. Reflecting on this experience, I empathize with the sentiments expressed in the prior review, and I advocate for a transparent and reliable shopping experience. In conclusion, the echoes of dissatisfaction resonate deeply, urging me to caution others against the allure of bigapplecollectibles.com, a sentiment mirrored in the sentiment shared.
C CeCe Costa
777 days ago

Don’t purchase from this service provider

My overview for bigapplecollectibles.com Don't purchase from this service provider. They're the final to get all pops. I've seen the identical pops in native retailers whereas my order standing nonetheless have my pops months out with Huge Apple. Even after they do obtain your order, they may take ceaselessly to ship it out. I’m at present ready on an order that’s been able to ship because the third week of November. One other order was able to ship in January and it’s nonetheless sitting of their warehouse. I’ve emailed them 5-7 instances and so they’re customer support is horrible. All they do is inform you to be affected person and cite vacation delivery delays regardless of that undeniable fact that it’s now March. I've disputed 3 of their orders with my bank card firm. In addition they despatched me broken merchandise and claimed no accountability after I emailed them. Took 3 weeks to get again to me. I’m so sorry that I ordered lots of of {dollars} price of pre-orders with them. Won't ever do enterprise with them once more. Would give them a decrease ranking if I might.
C CeCe Costa
777 days ago

A Heartfelt Testimonial: Overcoming Disappointment with BigAppleCollectibles

I recently had a challenging experience with BigAppleCollectibles that I feel compelled to share. Initially excited to add new pops to my collection, I found myself in a frustrating situation as my orders seemed to be stuck in limbo while similar items were readily available in local stores. Despite the delays, I patiently waited, only to face further setbacks as items remained unshipped for months. The lack of communication and slow response from customer service added to my disappointment. Multiple emails went unanswered, and when they did reply, the generic responses citing holiday delays no longer held weight months later. The damaged merchandise I received was another blow, met with indifference and a prolonged response time in addressing the issue. Despite these challenges, I persevered, eventually resorting to disputing charges with my credit card company. While this decision was a last resort, it was disheartening to reach that point, especially after investing significant time and money into orders with BigAppleCollectibles. Reflecting on this experience, I have learned to prioritize reliable and transparent merchants when adding to my collection. While this interaction was disappointing, it has allowed me to refine my approach to online shopping and reinforce the value of trustworthy service providers. Moving forward, I am grateful for the lessons learned and the opportunity to share my experience with others considering transactions with BigAppleCollectibles. Ensuring transparency, prompt communication, and accountability are key factors in securing customer trust and loyalty, qualities that I will prioritize in my future engagements.

Introduction:

Big Apple Collectibles is an online retailer specializing in collectible figures, toys, and merchandise from popular franchises such as Marvel, DC Comics, Star Wars, and more. With a vast selection and a focus on customer satisfaction, the website has gained popularity among collectors and enthusiasts. In this editorial review, we will delve into various aspects of Big Apple Collectibles to provide a comprehensive understanding of its offerings.

Pros and Cons:

Pros: - Extensive range of collectible figures and merchandise. - Authentic and high-quality products. - Competitive pricing. - User-friendly website. - Prompt customer service. Cons: - Limited availability of some rare items. - Occasional delays in shipping.

User Experience:

Big Apple Collectibles offers a user-friendly experience with its well-organized website. The intuitive navigation, comprehensive search filters, and detailed product descriptions make it easy for users to find desired collectibles. The visuals and layout are aesthetically pleasing, enhancing the overall browsing experience.

Pricing and Value for Money:

Big Apple Collectibles offers competitive pricing for its extensive range of collectibles. While some rare and exclusive items may come with a higher price tag, the website generally provides good value for money considering the authentic and high-quality nature of the products.

Alternatives:

While Big Apple Collectibles is a reputable retailer, there are alternative options available for collectors. Some notable alternatives include Entertainment Earth, Sideshow Collectibles, and Popcultcha. These platforms also offer a wide selection of collectibles with varying pricing and availability.

Customer Service:

Big Apple Collectibles prioritizes customer satisfaction and provides prompt and helpful customer service. Their support team can be contacted via email or phone, and they are known for their responsiveness and willingness to assist customers with inquiries, concerns, and order-related issues.

Product Quality and Selection:

Big Apple Collectibles prides itself on offering authentic and high-quality collectibles. They partner with trusted manufacturers and distributors, ensuring that customers receive genuine products. The website boasts an extensive selection of collectibles, encompassing various genres, franchises, and limited-edition releases.

Website Usability:

Big Apple Collectibles has invested in creating a user-friendly website. The layout is clean and visually appealing, allowing for easy navigation. The search filters facilitate precise product searches, and each item's page contains detailed information, including product specifications, release dates, and frequently asked questions.

Returns and Exchanges:

Big Apple Collectibles has a straightforward returns and exchanges policy. Customers can initiate returns within a specified timeframe for eligible items if they are in their original condition. The website provides clear instructions and guidelines for processing returns, ensuring a smooth and hassle-free experience for customers.

Promotions and Discounts:

Big Apple Collectibles frequently runs promotions and offers attractive discounts on select products. Customers can enjoy savings on exclusive items, pre-orders, and clearance sales. The website also provides a newsletter subscription, allowing users to stay updated on the latest promotions and discounts.

Reputation:

Big Apple Collectibles has established a positive reputation within the collector community. The website is trusted for its commitment to authenticity, product quality, and customer satisfaction. Numerous positive reviews and testimonials from satisfied customers further validate their reputable status.

Payment Options:

Big Apple Collectibles offers multiple secure and convenient payment options. Customers can pay using major credit cards such as Visa, MasterCard, American Express, and Discover. Additionally, popular digital payment platforms like PayPal are accepted, offering an extra layer of security and convenience.

Loyalty Programs:

Big Apple Collectibles does not currently offer a dedicated loyalty program. However, they occasionally provide special discounts and exclusive offers to their newsletter subscribers and social media followers.

Customer Reviews:

Customer reviews for Big Apple Collectibles reflect positive experiences overall. Customers appreciate the authenticity and quality of the products, as well as the responsive customer service. Some reviewers have mentioned occasional delays in shipping, but Big Apple Collectibles actively addresses these concerns to ensure customer satisfaction.

Community Involvement:

Big Apple Collectibles engages with the collector community through their social media channels and blog. They regularly interact with fans, share news and updates, conduct giveaways, and collaborate with content creators. This level of community involvement fosters a sense of inclusiveness and enhances the overall customer experience.

Shipping and Costs:

Big Apple Collectibles offers domestic and international shipping. The website provides various shipping options, including standard, expedited, and international shipping methods. Shipping costs vary depending on the destination, weight, and size of the package. Big Apple Collectibles ensures secure packaging to protect the collectibles during transit. In conclusion, Big Apple Collectibles is a reputable online retailer that caters to collectors and enthusiasts with its wide array of authentic and high-quality collectibles. The website offers a user-friendly experience, competitive pricing, prompt customer service, and a positive reputation among customers. With occasional delays in shipping and limited availability of rare items being the only notable drawbacks, Big Apple Collectibles remains a reliable choice for collectors seeking to add to their treasured collections.