Bigappleherp Reviews

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Big Apple Herp is an online retailer specializing in reptile supplies, accessories, and live animals. With a vast selection of products and a strong reputation in the reptile community, they have become a go-to destination for reptile enthusiasts worldwide.

Pros and Cons

  • Pros:
    • Extensive product range, including supplies, cages, live animals, and more.
    • High-quality products from reputable brands.
    • Responsive and knowledgeable customer service.
    • Competitive pricing.
    • Secure and convenient online shopping experience.
  • Cons:
    • Limited selection of non-reptile pet supplies.
    • Shipping costs can be high for heavier items.
    • International shipping options are somewhat limited.

User Experience

Big Apple Herp provides a user-friendly website experience with intuitive navigation and comprehensive search functionalities. The site is well-organized, making it easy for customers to browse and find the products they need. Detailed product descriptions, images, and customer reviews contribute to a positive overall user experience.

Pricing and Value for Money

Big Apple Herp offers competitive pricing across their range of products. While some items may have higher price points due to their quality or specialized nature, customers can rest assured that their purchases deliver value for money. The company frequently offers promotions and discounts that further enhance the affordability of their products.

Customer Service

Big Apple Herp takes pride in their exceptional customer service. Their knowledgeable team of reptile experts is readily available to address customer inquiries and provide guidance. Whether customers need assistance in selecting the right product or require after-sales support, Big Apple Herp goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

Big Apple Herp partners with reputable brands and manufacturers to offer high-quality reptile supplies, accessories, and live animals. They meticulously curate their product selection to include a wide variety of options for various reptile species. From top-of-the-line enclosures to premium reptile nutrition, customers can trust the quality of the products offered by Big Apple Herp.

Website Usability

The Big Apple Herp website boasts excellent usability, with a clean and visually appealing design. The site's layout and navigation are intuitive, allowing customers to quickly locate the desired products. Additionally, the website is optimized for mobile devices, ensuring a seamless browsing experience for users on smartphones and tablets.

Returns and Exchanges

Big Apple Herp has a well-defined returns and exchanges policy. Customers can return or exchange eligible products within a specified period, provided they meet the necessary criteria. The company strives to streamline the process and promptly resolve any issues that may arise, ensuring a hassle-free experience for their customers.

Promotions and Discounts

Big Apple Herp frequently offers promotions and discounts, allowing customers to save on their reptile purchases. These promotions may include discounted prices, bundle deals, or free shipping offers. Customers can stay updated on the latest promotions by subscribing to the company's newsletter or following their social media channels.


Big Apple Herp has earned a stellar reputation within the reptile community. With their commitment to providing high-quality products, excellent customer service, and extensive knowledge in the field, they have become a trusted name among reptile enthusiasts. Numerous positive reviews and testimonials from satisfied customers testify to their reputable standing in the industry.

Payment Options

Big Apple Herp offers a variety of secure payment options to cater to customer preferences. Customers can choose to make their purchases using major credit cards, PayPal, or other popular payment gateways. These options ensure convenience and flexibility when completing transactions on the website.

Loyalty Programs

Big Apple Herp offers a loyalty program to reward their loyal customers. By signing up, customers can earn points on their purchases, which can be redeemed for future discounts or exclusive offers. This program enhances customer loyalty and provides additional value to frequent shoppers.

Customer Reviews

Customer reviews play a vital role in shaping the purchasing decisions of prospective buyers. Big Apple Herp provides a platform for customers to review and rate products, enabling others to make informed choices. The company encourages honest feedback and uses customer reviews to continuously improve their product offerings and customer service.

Community Involvement

Big Apple Herp actively engages with the reptile community through sponsorships, partnerships, and educational initiatives. They support reptile conservation efforts and collaborate with organizations that promote responsible reptile ownership. Their involvement showcases a genuine commitment to the reptile community and its well-being.

Shipping and Costs

Big Apple Herp offers reliable shipping services for both domestic and international customers. They strive to ensure prompt and secure delivery of orders. Shipping costs vary based on the size and weight of the items purchased. While some heavier items may incur higher shipping costs, the company endeavors to keep the shipping fees reasonable and transparent.

In conclusion, Big Apple Herp is an exceptional online retailer for reptile enthusiasts. With their extensive product range, commitment to quality, reliable customer service, and involvement in the reptile community, they have established themselves as a trustworthy source for all reptile-related needs. Whether you are a seasoned reptile keeper or a beginner, Big Apple Herp is the go-to destination for all things reptile.