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5% users rated Poor
3% users rated Average
19% users rated Very Good
47% users rated Excellent
Delighted Delivery to Finland!
As a customer of bigbadtoystore.com, I recently ordered a modest 40 Euro plushie and had it shipped to Finland. Despite some apprehension based on previous reviews, I am thrilled to report that my purchase arrived promptly and in excellent condition, even with the most economical shipping option. The packaging was sturdy, and the plushie was exactly as expected. I couldn't be happier with my experience and feel fortunate to have had such a smooth transaction. Thank you, bigbadtoystore.com, for exceeding my expectations and delivering with efficiency and care!A True Gem for Preorders: BigBadToyStore Shines Bright
Diving into the vast world of online shopping, I stumbled upon BigBadToyStore with high hopes, eager to secure some preorders. Little did I know that this virtual treasure trove would exceed all my expectations. From the moment I placed my order, the experience was nothing short of exceptional. The ease of preordering on their website was a breath of fresh air in the often chaotic realm of collectibles. What truly sets BigBadToyStore apart is their remarkable efficiency. Not only did my much-anticipated items arrive promptly, but they were also meticulously packaged, safeguarded against any potential harm during transit. It speaks volumes about a company when they invest so much care into the delivery process, ensuring that each package arrives in pristine condition. In a world where online shopping can sometimes feel impersonal, dealing with BigBadToyStore was like chatting with an old friend. Their commitment to customer satisfaction shines through in every interaction, making the entire journey from preorder to delivery a delightful one. So, if you're seeking a reliable and customer-centric online store for all your preordering needs, look no further than BigBadToyStore. Be prepared to be amazed by their swift service, attention to detail, and overall dedication to making your shopping experience a truly memorable one. Thank you, BigBadToyStore, for setting the bar high and exceeding it with ease!All the time good service and effectively packed
My overview for bigbadtoystore.com All the time good service and effectively packed. UK purchaser so use Pile of loot choice to construct larger quantity to avoid wasting on transport.White-Glove Service and Lightning-Fast Shipping: A Game Changer!
When it comes to online shopping, nothing beats the excitement of receiving a package earlier than expected. bigbadtoystore.com has not only mastered the art of timely shipping, but their customer service is top-notch. They've set a new standard for online retailers, providing a seamless shopping experience from start to finish. From the moment I placed my order, the communication was impeccable. I received regular updates on the status of my shipment, which added to the anticipation of receiving my purchase. It's truly refreshing to encounter a company that values transparency and keeps customers informed every step of the way. The swift delivery was the cherry on top. The package arrived in record time, and the contents were exactly as described. The care taken in packaging the items showed a level of dedication that's often hard to come by these days. In a world where online shopping can sometimes be a gamble, bigbadtoystore.com has set themselves apart as a reliable and customer-centric option. I can't recommend them enough and will definitely be returning for more purchases in the future. Thank you for raising the bar! 👍👍👍Unveiling the True Essence of Customer Service: A Reflection on my Journey with bigbadtoystore.com
Embarking on my online shopping quest, I stumbled upon bigbadtoystore.com with high hopes, eager to secure unique treasures. However, my initial excitement waned as I encountered delays in shipping and lackluster service. Despite these challenges, I persevered, and what transpired next transformed my experience entirely. The customer service team at bigbadtoystore.com extended an olive branch, going above and beyond to rectify the situation and restore my faith in their brand. Through genuine care and swift action, they not only addressed my concerns but also ensured that I felt valued as a customer. This transformative journey taught me that true customer service transcends mere transactions; it embodies empathy, dedication, and a commitment to fostering lasting relationships. Today, I stand as a testament to the remarkable transformation that can unfold when brands prioritize their customers' satisfaction above all else. Thank you, bigbadtoystore.com, for turning a challenging experience into a journey of discovery and redemption.BBTS Delivered Beyond Expectations: A Collector’s Dream Come True
Sharing my exceptional experience with bigbadtoystore.com, I was a first-time buyer, hesitant yet hopeful. My order of a Pop Up Parade figure, complete with Collector Packaging Grade and USPS Shipping, surpassed my expectations. The package arrived meticulously wrapped, despite a minor delay caused by my local post office misplacing it for a couple of days – a circumstance beyond BBTS's control. Being selective about my collectibles due to cost and space constraints, I don't make such purchases frequently. However, after this flawless transaction, BBTS has undeniably become my go-to for future acquisitions of this nature. Their attention to detail and dedication to customer satisfaction has won me over, and I eagerly look forward to my next purchase with them. I cannot recommend BBTS enough to fellow collectors and enthusiasts who seek a seamless, gratifying purchasing experience.Exceptional Quality and Fair Shipping Prices: A Customer’s Honest Take on BigBadToyStore
BigBadToyStore has truly impressed me with their exceptional quality items and fair shipping prices. I've found their products to be of great value, and their shipping rates to be reasonable. I appreciate the timely updates on the status of my purchases, which has added to my overall positive shopping experience. Despite these positives, it's crucial to highlight a potential area for improvement. While I understand that pre-orders may need to be canceled at times, I would appreciate it if they could notify customers when the items are back in stock. This transparency would greatly enhance the overall customer experience. In conclusion, I highly recommend BigBadToyStore for their top-notch products and fair shipping pricing. I look forward to further enhancing my collection with them in the future.Impressive Quality and Timely Shipping
I can't help but rave about my experience with bigbadtoystore.com! The products I ordered were of exceptional quality, and the prices were more than fair. The best part? The shipping cost was reasonable, and I received timely updates as my items made their way to me. The only hiccup I encountered was with pre-orders getting canceled without notification. It would be incredibly helpful if they could notify customers when items are back in stock. Despite this, I'm genuinely satisfied with my overall shopping experience.Unmatched Quality and Service at BigBadToyStore
I cannot express how thrilled I am with my experience at BigBadToyStore. The quality of their items is truly unmatched, and the prices are more than fair. What sets them apart is their transparent and reasonable shipping costs, which is a breath of fresh air in the online shopping world. One aspect that I particularly appreciate is the timely updates provided once your items are shipped. It creates a sense of anticipation and assures you that your order is on its way. However, the only minor downside I have encountered is the lack of notification when pre-orders are canceled. It would be a great improvement if they could notify customers when items are back in stock, ensuring that we never miss out on the products we are eagerly waiting for. Despite this small setback, my overall experience with BigBadToyStore has been exceptional, and I will undoubtedly continue to support this fantastic company. Thank you for exceeding my expectations!Wonderful customer support and…
As a devoted fan and collector of all things pop culture, I cannot stress enough how bigbadtoystore.com has made my collecting journey a joyous and fulfilling experience. From the moment I stumbled upon their website to the countless interactions I've had with their customer support team, I have been nothing short of impressed. Their website is a treasure trove of the latest and greatest collectibles, and I have found myself lost in its virtual aisles for hours on end. What truly sets bigbadtoystore.com apart, however, is their exceptional customer support. I've reached out to them for various reasons, whether it's to inquire about product availability or seek assistance with an order, and each time, their team has gone above and beyond to ensure my queries were addressed promptly and effectively. The cherry on top is the competitive pricing they offer. As a collector, getting great deals on high-quality items is always a win, and bigbadtoystore.com consistently delivers on that front. I've found myself returning to their site time and time again, knowing that I can trust not only the products they offer but also the prices at which they offer them. In a world where personalized customer service and genuine care often feel like a rarity, bigbadtoystore.com has reaffirmed my belief that exceptional experiences do exist. I wholeheartedly recommend them to any collector or enthusiast looking for a reliable, customer-centric online store. Thank you, bigbadtoystore.com, for continually exceeding my expectations and making my collecting journey an absolute delight.A Heartfelt Journey with bigbadtoystore.com: Overcoming Carrier Hurdles for Treasured Collectibles
Embarking on a collector's dream with bigbadtoystore.com has been a rollercoaster of emotions, but the love for BBTS remains unwavering. While my loyalty to this treasure trove is deep, a recent mishap with carriers left me disheartened, leading to a 1-star rating. The culprit? FedEx, notorious for its lackadaisical approach to package delivery. Their carelessness knows no bounds, with parcels haphazardly placed without a second thought. On one fateful day, my precious order vanished into obscurity due to their reckless handling. DHL, on the other hand, tested my patience with their prolonged transit times to USPS. The additional charges for UPS and USPS deliveries by BBTS seemed perplexing, urging customers to pay more for reliable services. It begs the question - why compromise quality for a few extra bucks, especially when investing significantly in collectibles? Despite the carrier woes, my faith in BBTS remains strong. However, a plea echoes to the company to scrutinize their carrier partnerships, especially with FedEx. Losing prized possessions like GI Joe classified figures to the negligence of carriers raises concerns. Will BBTS prove different in the face of lost treasures? The fear of monetary loss looms, as businesses seldom prioritize customer reimbursements. In this heartfelt journey with bigbadtoystore.com, navigating through carrier challenges has been a test of patience and dedication. As I tread cautiously in future purchases, the hope resonates for improved shipping experiences, safeguarding collectors' passions with utmost care and responsibility.TOO COCKY TO CARE
As an avid collector and long-time customer of bigbadtoystore.com, I felt compelled to share my experience with the recent changes in their service. I have been a loyal patron of this online store since 2009, and I have spent an average of $10,000 annually on their products. In the past, bigbadtoystore.com was the epitome of exceptional customer service, ensuring swift deliveries and genuine care for their customers. However, there has been a noticeable shift in their approach. The once unparalleled service has been replaced by exorbitant prices, extended delivery times, and a significant decline in customer satisfaction. It saddens me to witness the transformation of a once-beloved company into an arrogant entity that disregards the very customers who sustained its growth. Despite my years of unwavering support, it appears that my loyalty is no longer valued. As a result, I have been exploring alternative retailers for the products I once exclusively purchased from bigbadtoystore.com. It is disheartening to realize that a company I once relied on for all my collector's needs no longer prioritizes customer satisfaction. I hope that bigbadtoystore.com rediscovers the essence of genuine customer care and rekindles the trust of its long-standing patrons. Until then, I have regrettably diverted my business to establishments that appreciate and prioritize their loyal customers. I sincerely urge the leadership of bigbadtoystore.com to reconsider their current approach and remember the customers who have contributed significantly to their success over the years. After all, it is the customers who sustain a business, and their satisfaction should remain the foremost priority.LOYALTY REDEFINED: A TRUE TESTIMONY
Reflecting on my journey with bigbadtoystore.com, my loyalty dates back to 2009, investing an average of $10,000 annually in their offerings. Initially, they stood out as the epitome of exceptional service, pledge delivery, and premium products. However, as time elapsed, a somber transformation took place. The once customer-centric enterprise now echoes arrogance, straying from their roots of top-tier service. The revered promptness in deliveries is now sluggish, overshadowed by inflated prices and declining customer satisfaction. It appears that in their meteoric rise, they lost sight of the fundamental essence - their patrons. Formerly their exclusive patron, now I embark on a quest for alternatives, seeking companions who value and cherish their loyal clientele. As I drift away, a profound realization emerges - perhaps my contribution pales in comparison to other affluent customers. Yet, in this reformulation of allegiance, it is abundantly clear that genuine care and respect should underpin every customer relationship, regardless of their monetary magnitude.A TESTAMENT TO DEDICATION
Embarking on my journey with bigbadtoystore.com dates back to the nostalgic era of 2009. A unique bond blossomed, reflected in an annual investment of approximately $10,000. Initially, they were the beacon of excellence in online toy retailing, emanating exceptional service and unwavering product delivery pledges. However, a tectonic shift has transpired in recent times. Regrettably, their transformation to an ostentatious establishment has diluted their commitment to customer satisfaction. Elevated prices now adorn their offerings, intertwined with protracted delivery timelines and dwindling contentment levels. The metamorphosis into a corporate entity seems to have eclipsed their humble roots, drowning out the voices of loyal patrons who once fueled their ascent. As a conscientious consumer, the quest for analogous treasures now embarks on diverse avenues. While reminiscing on a time when they monopolized my shopping endeavors, the current landscape beckons exploration elsewhere - seeking solace in establishments that understand the essence of patronage. The indifference towards my fidelity resonates, a stark reminder of fleeting loyalties. In retrospect, this paradigm shift instills a poignant realization - nurturing a cherished clientele forms the bedrock of sustainable commerce. May this be a testament to unwavering dedication, a tribute to the evolution of consumer ethos, and a beacon for enterprises to cherish the patronage that elevates them amidst the sea of choices.Trustworthy shop
I can't say enough good things about my experience with bigbadtoystore.com. This year, I've purchased 7 figures from them, and they've always come through with quick and reliable delivery. The customer support team is also top-notch, providing quick and helpful assistance whenever I've needed it. The only snag I've encountered is the pricing, as the VAT is not included in the listed prices. This has made dealing with customs a bit of a headache, especially as an international customer. Despite this minor inconvenience, my overall experience has been nothing short of fantastic. I'm grateful to have found a trustworthy shop like bigbadtoystore.com. Their efficiency, dedication to customer satisfaction, and fantastic selection have made me a loyal customer. I highly recommend them to any collector or enthusiast.No Results Found
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{{{reviewBody}}}Introduction
BigBadToyStore.com is an online retailer specializing in action figures, collectibles, and toys for both kids and adults. With a vast selection of products from top brands and a reputation for reliable service, BigBadToyStore has become a go-to destination for toy enthusiasts around the world.
Pros and Cons
- Pros:
- Extensive selection of action figures, collectibles, and toys
- Trustworthy and reliable service
- Competitive pricing and value for money
- Responsive and user-friendly website
- Flexible returns and exchange policy
- Regular promotions and discounts
- Positive customer reviews and high customer satisfaction
- Active community involvement - Cons:
- Limited availability of some highly sought-after products
- Shipping costs can be relatively high for international orders
User Experience
BigBadToyStore.com provides a seamless user experience, with a well-organized website that allows users to easily navigate through its vast selection of products. The search function is efficient, and filters help users refine their searches according to specific brands, genres, or characters. Product pages provide detailed descriptions, high-quality images, and customer reviews to assist users in making informed purchasing decisions.
Pricing and Value for Money
BigBadToyStore offers competitive pricing for its wide range of products. While some items may have higher price tags due to their exclusivity or limited availability, the website generally provides good value for money. Their regular promotions and discounts further enhance the affordability of their products, making it an attractive platform for toy collectors and enthusiasts.
Customer Service
One of the key strengths of BigBadToyStore.com is their commitment to excellent customer service. Their support team is highly responsive and readily available to address any queries or concerns. The company has built a reputation for prompt and efficient communication, ensuring a positive shopping experience for their customers.
Product Quality and Selection
BigBadToyStore.com offers a vast selection of products from reputable brands, ensuring high-quality toys and collectibles. Their inventory includes a wide range of action figures, statues, model kits, and more, catering to various interests and age groups. The website frequently updates its stock with new releases, providing customers with access to the latest and most sought-after products.
Website Usability
The BigBadToyStore website is user-friendly and well-designed. Its intuitive layout allows for easy navigation and quick access to desired products. The website loads quickly, ensuring a smooth browsing experience even during peak traffic times. The checkout process is streamlined and secure, providing customers with a hassle-free purchasing experience.
Returns and Exchanges
BigBadToyStore offers a flexible returns and exchange policy, allowing customers to return or exchange products within a specified timeframe. As long as the items are unopened, in their original packaging, and in re-sellable condition, customers can initiate a return or exchange and receive a refund or replacement. This customer-friendly policy demonstrates the company's commitment to customer satisfaction.
Promotions and Discounts
BigBadToyStore regularly offers promotions and discounts to attract customers and provide value for money. They frequently have clearance sales, bundle deals, and seasonal promotions. Customers can also join their newsletter or follow their social media accounts to stay updated on the latest deals and exclusive offers.
Reputation
BigBadToyStore has established a strong reputation within the toy collector community. Their reliability, wide selection of products, excellent customer service, and genuine passion for toys have garnered positive reviews and recommendations from customers worldwide. The company's commitment to deliver high-quality products and exceptional service has solidified their reputation as a trusted leader in the industry.
Payment Options
BigBadToyStore offers various payment options to cater to different customer preferences. Customers can securely make payments using major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, PayPal is accepted, providing an extra layer of security for online transactions.
Loyalty Programs
While BigBadToyStore doesn't have a specific loyalty program, they offer a rewards program called "BBTS Account Credit" that allows customers to earn store credit on eligible purchases. This credit can be used towards future orders, effectively providing customers with long-term benefits and incentives for continued support.
Customer Reviews
Customer reviews on BigBadToyStore.com reflect high levels of satisfaction with their products and service. Customers appreciate the extensive selection, product quality, and prompt shipping. The positive feedback highlights the company's ability to meet customer expectations by offering a reliable and enjoyable shopping experience.
Community Involvement
BigBadToyStore actively engages with its community, hosting forums and supporting various toy-related events and charities. They encourage customer interaction through their website and social media platforms, fostering a sense of community among toy enthusiasts. These activities demonstrate the company's dedication to building a strong and passionate community within the toy collector industry.
Shipping and Costs
BigBadToyStore provides efficient shipping services both domestically and internationally. They offer various shipping options based on speed and cost, allowing customers to choose the most suitable method for their needs. While domestic shipping costs are reasonable, international shipping costs may be comparatively higher due to distance and import regulations. However, the company takes great care in packaging orders securely to ensure products reach customers in excellent condition.
Overall, BigBadToyStore.com excels in providing an exceptional online shopping experience for toy enthusiasts. Their extensive selection of high-quality products, competitive pricing, reliable customer service, and commitment to community involvement make them a trusted and reputable destination for collectors and fans alike.