Users Voice for Bigbasket

82% users rated Terrible
5% users rated Poor
0% users rated Average
2% users rated Very Good
11% users rated Excellent
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Reviewed by on 07 Sep 2022

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
May 2022 5 5 5 5 5 5
Jun 2022 1.9 5 4.9 5 4 2.9
Jul 2022 1 1.2 4.8 4.1 3.5 2.7
Aug 2022 5 1.5 4.8 4.4 3.3 2.8
Oct 2022 1.2 1.2 4.5 4.4 3.8 1.8
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Detailed Bigbasket Review by

bigbasket.com Review

bigbasket.com is an online grocery store that offers a wide range of food, groceries, and home and kitchen items. The site has a user-friendly interface and provides good customer service.

Introduction

bigbasket.com is an online grocery store that offers a wide range of food and household items.

The website is easy to navigate and users can search for items by category or brand. Items can also be sorted by price, which makes it easy to find the best deals.

One of the best things about bigbasket.com is that it offers free shipping on orders over Rs. 1000. This is a great deal for those who do their grocery shopping online.

The website also has a loyalty program where customers can earn points on every purchase. These points can then be redeemed for discounts on future purchases.

Overall, bigbasket.com is a great option for those looking for an online grocery store. It offers a wide range of products, good prices, and free shipping on orders over Rs. 1000.

Products and Services Offered

Bigbasket.com is a popular online grocery store that offers a wide range of food and household items.

The company has a wide range of products, including fresh produce, meat and seafood, dairy, baked goods, packaged food, and more. Bigbasket.com also offers a wide range of home and kitchen items, such as appliances, cookware, and tableware.

Bigbasket.com offers free shipping on orders over Rs.500. The company also has a convenient home delivery service that makes it easy to get your groceries delivered to your door.

Overall, Bigbasket.com is a great option for online grocery shopping. The company offers a wide range of products at competitive prices, and the home delivery service is convenient and easy to use.

Pros and Cons of bigbasket.com

bigbasket.com is one of the most popular online grocery stores in India. They offer a wide range of products, from food to home and kitchen items. They also have a convenient home delivery service.

There are some pros and cons to using bigbasket.com. One of the pros is that they have a very wide range of products available. You can find almost anything you need on their website. Another pro is that their home delivery service is very convenient. You can get your groceries delivered to your doorstep without having to go out to the store yourself.

However, there are some cons to using bigbasket.com as well. One of the biggest cons is that their prices are often quite high. Another con is that they sometimes deliver late or do not deliver at all. This can be frustrating if you need your groceries urgently.

Overall, bigbasket.com is a good option for online grocery shopping in India. They have a wide range of products and a convenient home delivery service. However, their prices are often quite high and they sometimes deliver late or do not deliver at all.

bigbasket.com Reviews on Customer support, Shipping, Delivery, Return, Refunds and Quality

bigbasket.com is one of the largest online grocery stores in India. They offer a wide range of food and household items at very competitive prices. I have been using their service for a few months now and I must say that I am very impressed with their customer support, shipping, delivery, return, refunds and quality of food and groceries.

Their customer support is very prompt and efficient. I have had to contact them a few times for various issues and they have always resolved my issue quickly.

Their shipping is very fast and reliable. I have never had any issues with my orders getting lost or damaged in transit.

Their delivery is also very fast and efficient. I live in a major city and I usually get my orders within 24 hours.

Their return policy is very simple and straightforward. I have had to return a few items that were not up to my expectations and they have always refunded my money promptly.

Overall, I am very satisfied with bigbasket.com's service. They are definitely one of the best online grocery stores in India.

Editorial Opinion and Ratings for bigbasket.com

Bigbasket.com is one of the leading online grocery stores in India. They offer a wide range of products, from food and groceries to home and kitchen items.

I have been using Bigbasket for a few months now and I am very happy with the service. The website is easy to use and the delivery is always on time. The quality of the products is good and the prices are reasonable.

I would definitely recommend Bigbasket to anyone looking for an easy and convenient way to do their grocery shopping.

Editorial Verdict for bigbasket.com

bigbasket.com is a one stop shop for all your food and grocery needs. They have a wide variety of products ranging from groceries to home and kitchen items. Their prices are very competitive and they offer great discounts on their products. They also have a loyalty program where you can earn points on every purchase that can be redeemed for future purchases.

bigbasket.com is a very user-friendly website and their customer service is excellent. I have never had any problems with their products or service. I would highly recommend bigbasket.com to anyone looking for a convenient and affordable online grocery store.

Step by Step Guide to Save at bigbasket.com

If you're looking for a one-stop shop for all your food and grocery needs, bigbasket.com is the place for you. They offer a wide range of products at competitive prices, and they frequently run promotions that can help you save even more.

Here's a step-by-step guide to help you make the most of bigbasket.com:

1. First, create an account on bigbasket.com. This will allow you to take advantage of their personalized recommendations and discounts.

2. Next, browse through the available products and add the items you need to your cart.

3. Once you're done shopping, go to your cart and apply any applicable promo codes or coupons. This will help you save on your purchase.

4. Finally, complete your purchase and enjoy your savings!

bigbasket.com Coupon Codes, Promo Codes & Discount Offers

If you're in the market for a big online shopping spree, look no further than bigbasket.com! This site has everything you need to shop like a pro, including tons of promo codes and discounts. You can save up to 60% on your purchases with these codes and deals, so be sure to check them out before making your next purchase. And don't forget to sign up for their email newsletter to get notified of new deals and promotions as they happen!

Conclusion

If you're looking for an online marketplace that stocks a wide range of products from around the world, bigbasket.com is definitely worth checking out. The site has an impressive selection of items, and the prices are very reasonable. Plus, the shipping times are very quick. Overall, I would highly recommend bigbasket.com to anyone looking for a variety of quality products at great prices.

Frequently Asked Questions (FAQS)

  • Is bigbasket.com a grocery store or a website that sells groceries?

    It's both, bigbasket.com website is the largest online supermarket in India with a wide range of products to choose from. bigbasket.com app connects you directly with bigbasket.com so that whatever you need at the moment, groceries or assistance, can be done on your terms.

  • Is bigbasket.com a US based website?

    Bigbasket.com is a global website. bigbasket.com have different marketplaces and regions across the world. While bigbasket.com US marketplace has grown, bigbasket.com also have different partner websites that make up bigbasket.com global marketplace.

  • What is the difference between bigbasket.com and bigbasketapp.com?

    The bigbasketapp.com is a free app that you can use to order grocery online from all major supermarkets of India. With the app, users will get both the convenience of ordering groceries online and the same efficiency for which bigbasket.com have built bigbasket.com into a leading website in India

  • What is the difference between Bigbasket.com and BigBasketApp?

    Bigbasket.com is bigbasket.com main website where you can find almost anything. bigbasket.com app is a mobile shopping application that you download on your phone or tablet and allows you to shop at near or far supermarket locations.

  • Is bigbasket.com delivery only in India?

    Bigbasket.com is available worldwide and delivers in over 30 countries. bigbasket.com are always expanding and want to deliver to your country too. Currently, bigbasket.com deliver online grocery orders to over 170 countries.

  • Can bigbasket.com deliver to my address?

    Yes, bigbasket.com can deliver the groceries to the address you provide for free.

  • Can I order from bigbasket.com without an account?

    Yes. All you need is a mobile number to shop. You can use that mobile number to order and pay with a credit card or prepay using internet banking or with your credit or debit card.

  • Can I order products from bigbasket.com without a credit card?

    If you are from Europe, Canada or the USA, you can use a credit card. You can also order products form bigbasket.com in India if you have a credit card and/or Paytm Wallet or a debit card or Netbanking account. If not, bigbasket.com offer free home delivery for orders above 100 rupees.

  • What can you find on bigbasket.com?

    bigbasket.com have everything you need for all occasions. You will find bigbasket.com online store is perfect when you feel too lazy to run out and shop. On bigbasket.com website, you can find stocks of fruits, vegetables, grocery items, magazines and textiles from India, USA, UK and Australia.

  • Is bigbasket.com the same as Amazon?

    No, bigbasket.com is an online supermarket and does not sell its own brands. Amazon sells its own brands such as Amazon Basics, Amazon Elements, and Whole Foods Market.

Recommended by 41+ verified customers on Trustpilot

'Poor'
Based on 41 reviews

Bigbasket Recent User Reviews

User Rating

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Reviewer Name: ANIL GANDHI

Review Submission Date: 2022-08-20

Review Title: Worst services by BB
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Review Description: BB services were good-it was once upon a time. At present its services are worst. Three out of eight Royal Gala Apples delivered by BB on 16/08/2022 were rotten.The request of exchange/return was attended on 20/08/2022.Who can keep rotten apples for five days? I had no option but to delete the BB app!

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Reviewer Name: A K

Review Submission Date: 2022-06-11

Review Title: Big Basket : fooling their Customers:Very Bad
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Review Description: This is to bring to the notice of all the cutomers that , Big Basket is cheating on their customers. Please be careful while selecting the Qty of the products , they are increasing the Qty for the products and billing , so Beware! REAL CHEATERS

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Reviewer Name: Vinith Babu

Review Submission Date: 2022-05-14

Review Title: Good customer service
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Review Description: I am really happy with Big Basket's products and services. The delivery is always on time and the quality of the products is really good. I especially like the organic fruits and vegetables. If there are any problems with the products, the customer service is very responsive and helpful. I would definitely recommend Big Basket to others.

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Reviewer Name: Ashima Sharma

Review Submission Date: 2022-05-08

Review Title: Will not even give a single star
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Review Description: Will not even give a single star what the company TATA is running pathetic service amount not refunded plus nothing is delivered on time is this how you serve!!! Not even a single person to assist the concern You guys should shut this asap!

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Reviewer Name: Devendar Reddy

Review Submission Date: 2022-01-05

Review Title: Sent less weight product than actually ordered
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Review Description: They were cheating customers with sending less weight product, and the customer service is useless. After making a complaint in consumer helpline, I am unable to access my orders, every time it is showing " Something went wrong pls try again later"

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Reviewer Name: neeraja vijayan

Review Submission Date: 2021-11-30

Review Title: Unreliable service ever
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Review Description: Such a pathetic online app I have ever used. My 1st express delivery order was cancelled without any prior intimation or notification,just a cancel msg was sent after 6 hrs from placing the order.right when my guests where on the table.When I called the customer care,initially they gave me a lame excuse that the no. Couldn't be reached,later they informed that they aloted a hub which is far from my location if I place my order again and wait for another 6-8 hrs I may get my order. They don't have any professionalism or ethics

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Reviewer Name: neeraja vijayan

Review Submission Date: 2021-11-30

Review Title: Unreliable service ever
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Review Description: Such a pathetic online app I have ever used. My 1st express delivery order was cancelled without any prior intimation or notification,just a cancel msg was sent after 6 hrs from placing the order.right when my guests where on the table.When I called the customer care,initially they gave me a lame excuse that the no. Couldn't be reached,later they informed that they aloted a hub which is far from my location if I place my order again and wait for another 6-8 hrs I may get my order. They don't have any professionalism or ethics

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Reviewer Name: Bhagwan Bhatia

Review Submission Date: 2021-09-28

Review Title: Expired Pepper Sauce supplied …
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Review Description: On 04 Sep we received our monthly supplies. We found supplied Pepper Sauce had expired 2 months back. I informed Big Basket. Received a stereo type reply saying we have escalated the issue and will revert Even after 4 reminders we did not receive and satisfactory response. Their attitude is what a big deal if we have supplied expired food product. It happens For us it is a horrible experience and will not place any more order on BB. This is absolutely breach of trust and lack of professionalism. Till today 28 sep complaint pending

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Reviewer Name: Bhagwan Bhatia

Review Submission Date: 2021-09-28

Review Title: Expired Pepper Sauce supplied …
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Review Description: On 04 Sep we received our monthly supplies. We found supplied Pepper Sauce had expired 2 months back. I informed Big Basket. Received a stereo type reply saying we have escalated the issue and will revert Even after 4 reminders we did not receive and satisfactory response. Their attitude is what a big deal if we have supplied expired food product. It happens For us it is a horrible experience and will not place any more order on BB. This is absolutely breach of trust and lack of professionalism. Till today 28 sep complaint pending

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Reviewer Name: Diptish Ranjan

Review Submission Date: 2021-08-28

Review Title: pathetic .Everything about big basket…
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Review Description: pathetic .Everything about big basket is worse , don't know what to mention. very very very bad quality and customer care experience(this is only one reason i have mentioned).