Recommended by 25+ verified customers on Trustpilot
'Poor'
Based on 25 reviews
Review Title: Quick delivery at good prices
Review Description: Quick delivery at good prices. Recommended.
Review Title: It's a scam
Review Description: It's a scam. They offer products at good price to attract you then it suddenly go out of stock and then you have to buy them at high prices.
Review Title: Bigbasket vegetables and fruits Quality…
Review Description: Bigbasket vegetables and fruits Quality is very very very very very very very very very very very worst. The ...
Review Title: Dont waste time and money in bigbasket
Review Description: Bigbasket sends fruits and veggies in either raw unusable state or expired and rotten or very tiny in size.. i...
Review Title: Vegetables damaged and other products with expired date
Review Description: This is the one and only worst app/website comparing to other groceries apps/websites
'Poor'
Based on 25 reviews
Review Title: Quick delivery at good prices
Review Description: Quick delivery at good prices. Recommended.
Review Title: It's a scam
Review Description: It's a scam. They offer products at good price to attract you then it suddenly go out of stock and then you have to buy them at high prices.
Review Title: Bigbasket vegetables and fruits Quality…
Review Description: Bigbasket vegetables and fruits Quality is very very very very very very very very very very very worst. The ...
Review Title: Dont waste time and money in bigbasket
Review Description: Bigbasket sends fruits and veggies in either raw unusable state or expired and rotten or very tiny in size.. i...
Review Title: Vegetables damaged and other products with expired date
Review Description: This is the one and only worst app/website comparing to other groceries apps/websites
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you.
Review Description: It's a scam. They offer products at good price to attract you then it suddenly go out of stock and then you have to buy them at high prices.
Review Title: Bigbasket vegetables and fruits Quality…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Bigbasket vegetables and fruits Quality is very very very very very very very very very very very worst. The management and delivery staff are behaving very worst. Items shortage, bad quality, pricing etc. Nobody Is taking any action eve after so many complaints -
MKF super market, Hyderabad
Review Title: Dont waste time and money in bigbasket
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Bigbasket sends fruits and veggies in either raw unusable state or expired and rotten or very tiny in size.. i have complained many many times and still they have lackluster quality inspection policy for edible items. Never buy their non veg because they are always deep frozen. The potatoes are smaller than lemons. Beans are always rock hard. If i had the resource i will sue bigbasket.
Review Description: Due to covid situation i ordered vegetables and fruits from big basket. around 60 percent of the delivered veggies and fruits were rotten and i had to just throw them away. the remaining lot were not even fresh.
pathetic service. highly disappointed.will never buy from big basket nor recommend to others
Review Description: The recent strategy of big Basket to make money is by asking customers to pay delivery charges twice. They will show products are available and while delivering , two or three items won't be delivered. They will say we will credit the amount and they do credit immediately to your wallet. But they will ask us to place a fresh order and they charge for that. Even during this lockdown days, such brilliant ideas are so surprising. It is better you guys go and do some robbery at ATMs and make money!!!
Review Title: One of the pathetic Apps I have ever seen
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: This is one stupid app where anyone can register with someone else's email ID. After a lot of struggle I got one user disassociated from my email ID and now again someone else has registered with my email ID. They don't have a basic sense of verifying the email ID.
Moreover, the customer support is one of the pathetic I have a every seen. They don't ever try to understand your issue :(
Mo
Review Description: I have recieved fruits with larva developed in them. Bun and corn with already fungus formed on them. Vegitables are like leftovers from the markets.
Review Description: I ordered online for my parents who are old and don’t know online payments. Upon arrival the delivery man insisted for online payment for which there was no option coming on their portal ..... he refused to take cash .... causes lot of trouble to my old parents ..... very bad and unsymmetrical behaviour..... don’t order from them
Review Description: Never get a refund yet
Ordered on 21st March 2020 and still bagging for refund.
Thay refund me but in my wallet Instead of refunding to bank they keep your money in their app wallet.
But i need it in my bank. How do i get money in lockdown?
I Requested morethan 5-6 time
But only one answer that you will be notified.
We cant place an order without money
But you take more than 12 days to refund me.
Ordered some goods from other sources and thay refund me on next days.
Very dissappinted.
Never ever buy from you.
Thank you for everything
Review Description: They are scam artists. They offer products at good prices to convince you to order then those products suddenly go out of stock when they pack the order. Instead of refunding your money they keep your money in their app wallet. Stealing money through trickery.
Their support makes false promises and are more useless than robots. Don't waste your time or money
