Bigdogs Reviews

Voted Average (3/5)

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3 Reviews

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Big dogs…big problems

From the moment I first stepped into Big Dogs, I felt like part of a family. My family of seven has made it a tradition to visit weekly, and over the years, we've built genuine connections with the servers and managers. We've shared countless special moments and created treasured memories within the welcoming walls of this establishment. However, our latest experience took an unexpected turn. After a particularly disappointing encounter with the manager, Ashley, I felt compelled to share my honest feedback. I believed that open communication would only strengthen the bond we'd formed with Big Dogs over the years. To my surprise, instead of understanding, I was met with an unwelcoming response. We were informed that we were no longer welcomed, a gesture that left us feeling hurt and excluded. As dedicated patrons who have consistently invested our time and resources into this establishment, we had expected mutual respect and understanding. Despite this recent turn of events, I remain grateful for the wonderful memories and friendships that Big Dogs has provided us. It's truly disheartening to feel estranged from a place that has meant so much to our family. I sincerely hope that in the future, Big Dogs will reconsider their approach to customer feedback and continue to foster the warm and inclusive environment that initially drew us in. Thank you for the cherished moments, and I hope for a positive resolution that rekindles the sense of belonging we once cherished at Big Dogs.

From Loyalty to Letdown: A Genuine Big Dogs Experience

Embarking on our journey to Big Dogs, we found not just a dining spot but a second home where the delicious meals were complemented by friendships woven with servers and managers. With a family of seven, our visits to Big Dogs became a cherished tradition, a weekly affair filled with laughter and love. However, our bond was put to the test when a bitter truth clashed with our expectations of warmth and hospitality. After bravely voicing our concerns about the behavior of Manager Ashley, hoping for a resolution that would strengthen our connection, we were met with a harsh reality – an unexpected 86’d status, a sudden end to the welcome we had taken for granted. The pain of being shunned by a place we held dear lingers, as we wonder about the value of loyalty and the impact of honest feedback. Through this experience, we learned that even in the coziest of establishments, big problems can arise, leaving hearts heavy and memories tainted. From the joy of familiarity to the sting of rejection, our journey with Big Dogs took an unexpected turn, revealing the fragility of relationships built on shared moments and mutual respect. As we navigate a world where loyalty is tested and acceptance is conditional, we hold onto the hope that one day, our voices will be heard, our presence valued, and our bond with Big Dogs restored, stronger than before.

Big Hearts… Bigger Disappointments

I have been a loyal customer of Big Dogs for years, often visiting with my large family. The warm atmosphere and friendly staff made it feel like a second home. However, a recent experience left me feeling disheartened. After posting an honest review about an unpleasant encounter with manager Ashley, we were shocked to receive a notification that we were no longer welcome at the establishment. It's disappointing when a place you've invested time and money into doesn't show the same level of respect and appreciation in return. Despite the great memories we've shared at Big Dogs, this incident has left a sour taste in our mouths.