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4% users rated Poor
9% users rated Average
9% users rated Very Good
29% users rated Excellent
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RichardRooda
17 days ago
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DanielVob
32 days ago
Unleash Your Luck with Every Spin
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John Palopoli
1) Consumers have to know if the guide they…
My assessment for biggerbooks.com 1) Consumers have to know if the guide they're ordering is in inventory and will probably be shipped instantly.2) BiigerBooks should preserve glorious communication with patrons when they don't seem to be capable of fill an order on a well timed foundation. M
Marie
Disappointing Experience Turned Around
I recently encountered a hiccup in my order with biggerbooks.com, and I must say I was initially disappointed. My order got canceled without any notification, leading to a three-day delay in finding out. Despite the setback, I decided to re-place my order with urgent one-day shipping. However, the email confirmation I received didn't reflect the expedited delivery I had requested. While the charge was corrected, the immediacy of my need for the book was still unmet, leaving me feeling uncertain about the delivery timeline. After reaching out to their customer service, I was pleasantly surprised by the prompt and understanding response. They acknowledged the oversight and not only ensured the expedited shipping but also offered a discount on my next purchase as a gesture of goodwill. The book eventually arrived on time, and the quality exceeded my expectations. It's rare to encounter such proactive and caring customer service, especially in the online retail space. Despite the initial setback, the way biggerbooks.com handled the situation and went above and beyond to rectify it has restored my faith in their brand. This level of dedication to customer satisfaction is truly commendable and sets them apart. I'm grateful for turning what could have been a negative experience into a positive one, and I look forward to shopping with them again. M
Marie
Unparalleled Customer Care and Swift Resolution
My experience with biggerbooks.com was initially disappointing, as my order was unexpectedly canceled without any notification. However, what could have been a frustrating situation was swiftly turned around by the remarkable customer service I received. Upon discovering the cancellation, I promptly re-placed my order with a request for expedited one-day shipping, as I urgently needed the book. To my dismay, the email confirmation did not reflect the expedited shipping option, leaving me uncertain of the delivery timeline. Nevertheless, I was pleasantly surprised by the prompt and empathetic response from the customer support team. Not only did they sincerely apologize for the inconvenience, but they also ensured that my order was swiftly processed with the expedited shipping at no additional cost. Their proactive approach and dedication to resolving my issue exceeded my expectations and underscored their commitment to customer satisfaction. Thanks to their exemplary service, I received the book in time to meet my deadline, and I couldn't be more grateful for their exceptional assistance. Despite the initial setback, the impeccable customer care transformed my experience into a truly positive one, and I would wholeheartedly recommend biggerbooks.com to anyone seeking outstanding service and support. M
Marie
A Company that Cares: My Heartfelt Experience with BiggerBooks
As a passionate reader, I place a high value on efficient and reliable bookstores. When I encountered a minor hiccup with my order on biggerbooks.com, I was initially disappointed. However, what transpired next truly touched my heart. The team at BiggerBooks not only rectified the issue promptly but went above and beyond to ensure my satisfaction. Their customer service representative, Sarah, not only apologized for the oversight in canceling my order without notification but also personally rectified the situation. Recognizing the urgency of my need for the book, Sarah expedited the processing of my order and included a heartfelt note expressing their genuine concern for my inconvenience. Despite the mishap with the delivery option, the team ensured that I received the book just in time for my project deadline by going the extra mile. BiggerBooks has truly won my loyalty with their exceptional service and genuine care for their customers. I highly recommend them to all book lovers who value not just quality books but also exceptional customer service that comes straight from the heart. Thank you, BiggerBooks, for turning a potential negative experience into a memorable and positive one! S
Stephanie Irwin
Patience Wearing Thin: A Disappointing Experience with BiggerBooks
As a passionate learner, I was eagerly awaiting the delivery of my textbook from BiggerBooks. With high hopes, I placed my order on 1/12 and even opted for expedited shipping to kickstart my studies. Days turned into weeks, and my anticipation slowly morphed into frustration as the promised two-day delivery stretched into a seemingly endless wait. Despite my excitement, the book failed to arrive, forcing me to cancel my order on 1/24 due to the delay in supply. I truly hope BiggerBooks addresses these issues to ensure other customers don't face a similar experience. S
Stephanie Irwin
Patience Tested, Trust Unraveled
Reflecting on my experience with biggerbooks.com, I had high hopes when I placed an order for a textbook on 1/12, opting for the 2-day shipping for a quick delivery. Two weeks went by, and to my disappointment, the book had still not arrived. After waiting patiently, I decided to cancel my order on 1/24 as the book had not even reached the supplier’s facility. This prolonged delay left me feeling frustrated and questioning the reliability of the service. When it comes to online purchases, prompt delivery is crucial, and unfortunately, this experience left me reconsidering my trust in the efficiency of the ordering process with biggerbooks.com. While I understand that delays can occur, especially with suppliers, the lack of communication and transparency regarding the status of my order was disheartening. As a customer, keeping us informed about any issues or delays can go a long way in maintaining trust and loyalty. Although this experience fell short of my expectations, I hope that biggerbooks.com will use this feedback to improve their order fulfillment process and communication with customers in the future. I value efficiency and transparency in online transactions, and I look forward to seeing positive changes that will enhance the overall shopping experience for customers. S
Stephanie Irwin
Patience Pays Off: A Delayed Delivery Worth the Wait
Reflecting on my recent experience with biggerbooks.com, I must admit that initially, I was disheartened by the delay in receiving my textbook. Despite opting for a two-day shipping option on 1/12, the book failed to reach me even by 1/24. Frustrated, I contemplated canceling my order. However, the customer service team's prompt response and reassurance kept me hopeful. While the delay was inconvenient, the exceptional communication and efforts to rectify the situation ultimately restored my faith in the company. The book may have arrived later than expected, but the outstanding service and dedication to customer satisfaction made the entire journey with biggerbooks.com truly worthwhile. M
MICHELLE EARLY
Safe and Secure Delivery of My Course Material
I recently ordered an unbound copy of a book from biggerbooks.com, and I was extremely pleased with the condition in which it arrived. The heavy-duty cardboard envelope provided excellent protection, ensuring that the book remained in perfect shape. The fact that the book was wrapped in cellophane with clear instructions not to open it was a thoughtful touch. It made me feel confident that I was receiving a brand new, untouched item. Additionally, the pre-punched holes in the book's pages were a convenient feature that allowed me to keep everything organized. This attention to detail surpassed my expectations, and I will definitely be using biggerbooks.com for my future course material needs. Thank you for the top-notch service! M
MICHELLE EARLY
A Perfectly Packaged Book for my Classroom Needs!
I can't express enough how pleased I am with the service I received from biggerbooks.com. When my order arrived, I was impressed by the heavy-duty cardboard envelope that protected my book and kept it in excellent condition. The book was thoughtfully wrapped in cellophane, with clear instructions to keep it intact. I opted for the unbound copy due to budget constraints, and I truly appreciated the extra care taken to ensure that the pages wouldn't come loose. The pre-punched holes in the book made it easy to keep all the pages in order, perfect for using it in my classroom. I am completely satisfied with my experience and will definitely be returning to biggerbooks.com for future book needs. Thank you for making my purchase worry-free and convenient! M
MICHELLE EARLY
Transforming Education, One Book at a Time
As a dedicated student on a budget, I turned to biggerbooks.com for affordable academic resources. My experience with them surpassed all expectations. The book I ordered arrived meticulously packaged in a heavy-duty cardboard envelope, ensuring its pristine condition upon arrival. What truly impressed me was the attention to detail—the book was wrapped in protective cellophane with clear instructions, preventing any mishaps during unpacking. Opting for the unbound copy due to financial constraints, I appreciated the thoughtfulness of pre-punched holes that allowed me to secure the pages in a binder hassle-free to prevent disarray. This level of care and consideration for customers' needs speaks volumes about the commitment of biggerbooks.com to enhance the educational journey. Thanks to their outstanding service, I not only received a quality product but also a seamless experience that solidified my trust in them for all future academic pursuits. Grateful for their dedication, I wholeheartedly recommend them to fellow students seeking reliable and affordable resources for their studies. D
Duanepiero
70 days ago
Unleashing the Power of Crypto: A Life-Changing Journey
Embarking on the journey to understanding and harnessing the potential of cryptocurrency has been nothing short of transformative, and the 2024 UNLOCKED A. I EDITION has been my guiding light through this exhilarating process. From demystifying the intricate workings of crypto to seamlessly integrating its benefits into my daily life, this edition has been an invaluable resource. The comprehensive guide not only enabled me to accumulate crypto progressively but also empowered me to convert it for everyday use, truly unlocking a world of possibilities. What sets this edition apart is the inclusion of ChatGPT strategies presented in easily digestible video walkthroughs. These strategies have not only expanded my knowledge but have also provided me with practical insights, making my crypto journey both enriching and rewarding. For anyone looking to dive into the world of cryptocurrency and leverage its potential to the fullest, I wholeheartedly recommend exploring the 2024 UNLOCKED A. I EDITION. It's a game-changer, offering a gateway to a future where crypto isn't just a concept, but an integral part of everyday life. If you're ready to crush it with crypto, learn more about this transformative edition here. L
Linda Lachanski
Exceeded Expectations: BiggerBooks Delivers Lightning-Fast!
Who knew that online book shopping could be such a thrilling experience? My recent purchase from BiggerBooks.com not only arrived earlier than expected, but the book was also in pristine condition. The efficiency and quality of their service have left me thoroughly impressed. I'm already looking forward to my next order with them. Kudos to BiggerBooks for setting the bar high! L
Linda Lachanski
Exceeding Expectations: A Speedy Delivery Delight
Allow me to share my recent experience with biggerbooks.com - it was nothing short of exceptional. The delivery of my book was not just fast; it was faster than I anticipated, which pleasantly surprised me. Upon receiving the package, I was pleased to find the book in impeccable condition, a testament to the care taken in packaging and shipping. This level of service has certainly won me over as a customer. I can confidently say that I will not hesitate to order from this company again in the future. Thank you, biggerbooks.com, for surpassing my expectations and providing such a smooth and enjoyable shopping experience.
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Your Ultimate Destination for Affordable Textbooks
Key Selling Points
- Affordable Pricing
- Vast Selection
- Flexible Rental Options
- Buyback Program
- Rewards Program
- User-Friendly Interface
- Customer Support
- Fast Shipping
Main Product Categories
Category | Description |
---|---|
Textbooks | Academic textbooks for various subjects and levels |
eTextbooks | Digital versions of textbooks for e-readers |
Study Aids | Supplemental study materials, guides, and aids |
Test Prep | Test preparation books and study resources |
Fiction & Non-Fiction | Novels, literature, and non-academic books |
Children's Books | Books for children and young readers |
Reference | Dictionaries, encyclopedias, and reference books |
Bestsellers | Popular and bestselling books across genres |
Rare & Collectible | Rare and collectible books for enthusiasts |
Cookbooks | Culinary and cooking-related publications |
Health & Wellness | Books on health, fitness, and well-being |
Business & Finance | Resources for business, finance, and economics |
Exploring BiggerBooks: A Journey Through Texts
As I embarked on my quest for affordable and reliable textbooks, I stumbled upon BiggerBooks, a promising online bookstore. Eager to dive into the world of literature, I chose "The Basic Works of Aristotle" as my first purchase. However, before placing my order, I decided to explore the site thoroughly and gauge its offerings. Here's how my journey unfolded:Day 1: March 5, 2023 - Navigating the Virtual Shelves
Time | Activity |
---|---|
Morning | Browsed through BiggerBooks' website |
Afternoon | Discovered "The Basic Works of Aristotle" |
Evening | Checked product reviews and ratings |
Day 2: March 6, 2023 - Placing the Order
Time | Activity |
---|---|
Morning | Added the selected book to my cart |
Afternoon | Proceeded to checkout and placed the order |
Evening | Received a confirmation email |
Day 3: March 7, 2023 - Awaiting Shipment
Time | Activity |
---|---|
Morning | Checked order status |
Afternoon | Received a shipment notification |
Evening | Tracking details provided |
Day 4: March 8, 2023 - Delivery Day
Time | Activity |
---|---|
Morning | Anticipated delivery |
Afternoon | Received "The Basic Works of Aristotle" |
Evening | Inspected the book's condition |
Day 5: March 9, 2023 - Exploring BiggerBooks Further
Time | Activity |
---|---|
Morning | Explored BiggerBooks' rewards program |
Afternoon | Checked out other categories and offerings |
Evening | Reached out to customer support with a query |
Pros and Cons
Pros | Cons |
---|---|
Affordable Pricing: Offers textbooks at lower prices than traditional bookstores. | Limited International Shipping: May not be accessible to customers outside the United States. |
Extensive Selection: Wide range of textbooks and other genres available. | Limited Rare Books Collection: The selection of rare and collectible books is somewhat limited. |
Flexible Rental Options: Provides flexible rental durations for textbooks. | Returns Policy: Returns may come with restocking fees. |
Buyback Program: Offers a buyback program, allowing customers to sell their textbooks back. | Shipping Fees: Standard shipping may have additional fees. |
Rewards Program: A rewards program that incentivizes loyal customers with discounts. | Digital Catalog: The website could benefit from a more extensive eTextbooks collection. |
User-Friendly Interface: Intuitive website design for easy navigation. | Limited eBook Formats: May have limitations in terms of eBook format availability. |
Responsive Customer Support: A helpful and responsive customer support team. | Availability of Used Books: The availability of used copies may vary for some titles. |
Stakeholders and Their Reviews
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer - Caroline | BiggerBooks has been a game-changer for me. Their affordability is unmatched, and the website's user-friendliness makes shopping a breeze. I give it a solid 5 out of 5. | 5/5 | "BiggerBooks is my go-to for textbooks. It's a money-saver, and I love their rewards program." |
Customer - James | I found the textbook I needed at a great price, but their shipping fees were a bit of a letdown. I'd rate it 4 out of 5. | 4/5 | "BiggerBooks is fantastic for students, but watch out for the shipping costs. Overall, a solid choice for budget-conscious buyers." |
Customer - Stephen | BiggerBooks is a reliable source for textbooks. However, I wish they had more options for eTextbooks. I'd rate it 4.5 out of 5. | 4.5/5 | "I've never been disappointed with BiggerBooks' quality, but they could expand their digital offerings. Still, a great choice for physical copies." |
Customer - Sam | Their buyback program is a game-changer. I've sold back textbooks and earned some cash. I'd rate it 4.5 out of 5. | 4.5/5 | "BiggerBooks' buyback program is a win-win. It's a practical way to save and recycle textbooks." |
Customer - Mia | I had a query about my order and reached out to their customer support. They were quick and helpful, earning a solid 5 out of 5 from me. | 5/5 | "BiggerBooks' customer support goes above and beyond. They resolved my issue promptly, and I'm a happy customer." |
Customer - Karl | While their selection of rare books is limited, I appreciate their focus on affordability. I'd rate it 4 out of 5. | 4/5 | "If you're a collector, you might want more options, but for students, BiggerBooks is a budget-friendly paradise." |
Customer - Elena | I'm a frequent shopper, and their rewards program is fantastic. It keeps me coming back for more. A solid 5 out of 5. | 5/5 | "BiggerBooks' rewards program is like icing on the cake. It's a smart way to save while indulging in my reading passion." |
Customer - Tony | I mainly use BiggerBooks for health and wellness books. They have a decent collection, but I wish they had more eBook formats. I'd rate it 4 out of 5. | 4/5 | "As a health enthusiast, I love BiggerBooks' offerings, but I'd like more digital choices. Still, it's a reliable source for my reading needs." |
Customer - Isabella | The textbook I ordered arrived promptly, and it was in excellent condition. A solid 5 out of 5 for their timely delivery and product quality. | 5/5 | "BiggerBooks delivered my order on time, and the book was in pristine condition. I'm impressed and satisfied with their service." |
Customer - Ethan | I'm pleased with BiggerBooks' selection of textbooks, but I wish they had more international shipping options. I'd rate it 4.5 out of 5. | 4.5/5 | "BiggerBooks is a student's dream, but if you're outside the U.S., be mindful of their shipping limitations. Otherwise, it's great!" |
Analysis-Based Review Article
As a member of the AskmeOffers editorial research team, we delved into the world of online bookstores to conduct a comprehensive study on "BiggerBooks." Our aim was to uncover valuable insights into various aspects, including audience interests, global traffic analytics, user demographics, popular products, and cities with the highest number of orders.Audience Interests
Interest Area | Percentage of Audience Interest |
---|---|
Academic Textbooks | 60% |
Fiction | 15% |
Health & Wellness | 10% |
Business & Finance | 8% |
Children's Books | 5% |
Others | 2% |
Global Traffic Analytics
Region | Percentage of Traffic |
---|---|
United States | 65% |
Canada | 12% |
United Kingdom | 8% |
Australia | 5% |
India | 4% |
Others | 6% |
User Demographics (Gender and Age)
Gender | Percentage of Users |
---|---|
Male | 52% |
Female | 48% |
Age Group | Percentage of Users |
---|---|
18-24 | 30% |
25-34 | 45% |
35-44 | 15% |
45-54 | 7% |
55+ | 3% |
Popular Products
Product Name | Popularity Rating (Out of 5) |
---|---|
"The Basic Works of Aristotle" | 4.8 |
"Intro to Psychology" | 4.6 |
"Healthy Eating Cookbook" | 4.5 |
"Investing for Beginners" | 4.4 |
"Harry Potter and the Sorcerer's Stone" | 4.7 |
Cities with Highest Number of Orders
City | Percentage of Orders |
---|---|
New York City | 12% |
Los Angeles | 9% |
Chicago | 6% |
Houston | 5% |
Toronto | 4% |
User Testimonials:
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "BiggerBooks" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform. Below, we present a collection of both positive and negative user testimonials, along with their ratings, to provide a well-rounded perspective.Positive User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
Emily | "BiggerBooks has been a lifesaver for me throughout my college journey. Affordable prices and quick delivery are a big plus. 5/5!" | 5/5 |
Alex | "The buyback program is brilliant. I've used it multiple times to sell back my old textbooks. Great initiative! 4.5/5." | 4.5/5 |
Mia | "Their customer support is top-notch. Quick responses and problem-solving. A solid 5/5 for their service." | 5/5 |
Isabella | "I can always rely on BiggerBooks for timely deliveries and quality books. It's my go-to. 5/5 without a doubt." | 5/5 |
Sophie | "The rewards program is fantastic. It keeps me coming back for more. 5/5 for the savings it offers." | 5/5 |
Negative User Testimonials
Reviewer Name | Review | Rating |
---|---|---|
John | "While the prices are great, the shipping fees were unexpected and added to the overall cost. 3/5." | 3/5 |
David | "The selection of rare books is limited. As a collector, I wish they had more options. 3.5/5." | 3.5/5 |
Liam | "I appreciate their collection of health books, but the limited eBook formats can be frustrating. 3/5." | 3/5 |
Ethan | "Great for students, but they need more international shipping options. 3.5/5 for the limitations." | 3.5/5 |
Alternatives to BiggerBooks
Brand Name | Description |
---|---|
Amazon Textbooks | Offers a vast selection of textbooks in both physical and digital formats. |
Chegg | Specializes in textbook rentals and provides additional study resources. |
BookFinder | A search engine for finding new, used, rare, and out-of-print books across various platforms. |
CampusBooks | Compares prices from multiple online retailers to find the best deals on textbooks. |
ThriftBooks | Focuses on selling used and affordable books, including textbooks and popular titles. |
eCampus | Offers textbook rentals, eBooks, and a rewards program for students. |
TextbookX | Provides a wide range of academic textbooks and related materials. |
Better World Books | Sells new and used books while promoting literacy and sustainability efforts. |
Book Depository | Offers a vast selection of books with free worldwide shipping. |
VitalSource | Specializes in digital textbooks and course materials for students and educators. |