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7% users rated Poor
7% users rated Average
4% users rated Very Good
79% users rated Excellent
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David
Exceptional Service and Unparalleled Communication: A Testimonial for Big Green Egg
Let me share my experience with Big Green Egg - a company that truly goes above and beyond in terms of service and communication. From the moment I placed my order, I was impressed by how well-packaged everything was. The attention to detail in ensuring that my purchase arrived in pristine condition did not go unnoticed. Moreover, the communication surrounding the delivery was top-notch. I received regular updates about the status of my order, which helped ease any concerns I had about when it would arrive. The speed at which everything was processed and delivered was truly remarkable. In today's fast-paced world, it's rare to find a company that places such a strong emphasis on customer satisfaction. Big Green Egg has set the bar high with their exceptional service and unparalleled communication. I am a satisfied customer, and I would not hesitate to recommend them to anyone in search of a reliable and customer-centric company. I
Ian S
A True Fan Disheartened: Big Green Egg’s Unfortunate Greed
As an avid user of biggreenegg.co.uk, I have cherished my large BGE for its exceptional cooking capabilities. The experience has been nothing short of delightful until the recent unveiling of their new £11,000 island. This exorbitant price tag has left me disheartened, as it seems to prioritize profit over customer loyalty. The overwhelming sense of greed overshadowing the brand's once-impeccable reputation has led me to reconsider future purchases. Despite the outstanding quality of their products, this recent shift towards prioritizing profit at the expense of customer satisfaction has left a bitter taste in my mouth. C
customer
Revolutionizing My Grilling Experience: Big Green Egg Bluetooth Thermometer
Embarking on my quest for the ultimate grilling perfection, I eagerly purchased the Big Green Egg Bluetooth thermometer from biggreenegg.co.uk. The delivery process was seamless, reflecting their commitment to customer satisfaction. However, my excitement soon turned into disappointment as I encountered an unexpected challenge. Upon attempting to utilize the Bluetooth feature, I discovered that the thermometer required an app that was incompatible with the current Android version. Despite my best efforts, the device remained unresponsive, rendering it as nothing more than a £100 paperweight. This unforeseen setback left me feeling disheartened and questioning the integrity of the product. Despite this setback, I must commend the exceptional service provided by biggreenegg.co.uk. Their prompt delivery and responsive customer support team exemplify their dedication to ensuring a positive experience for their customers. However, the issue with the thermometer stands as a reminder of the importance of thorough testing and compatibility checks before marketing and selling a product. In conclusion, while the Big Green Egg Bluetooth thermometer has the potential to revolutionize the grilling experience, I advise potential buyers to verify the app's compatibility with their device beforehand. This experience has taught me the importance of conducting thorough research before making a purchase, ensuring that the product aligns seamlessly with my technology ecosystem. S
Simon B
Absence of Communication Turned Joy to Disappointment
Embarking on a journey to surprise a loved one with a Minimax from biggreenegg.co.uk, my excitement soared. Yet, as the delivery day approached, anticipation transformed into dismay. The courier's failure to uphold their end of the bargain left me stranded in a sea of uncertainty. The lack of communication from both the courier and Big Green Egg acted as an unwelcome guest, unwaveringly present amidst the chaos. The ticking clock mocked me as the delivery slot slipped away, and hope dwindled as the 6pm deadline silently passed by. Despite the allure of the high-end nature of the product, the glaring absence of service overshadowed it all. A harmonious symphony of expectation and thrill orchestrated into a dissonant melody of unmet promises and shattered hopes. R
Roger Putnam
A Seamless Experience: Speedy Delivery and Foolproof Instructions!
Let me rave about my experience with biggreenegg.co.uk! From the moment I placed my order, I was pleasantly surprised by the lightning-fast delivery. Not only did my package arrive promptly, but it also came with clear and concise fitting instructions that made the whole process a breeze. As someone who appreciates efficiency and attention to detail, I was thoroughly impressed by the seamless experience provided by Big Green Egg. Their commitment to customer satisfaction shines through in every aspect of their service, and I couldn't be happier with my purchase. If you're looking for a company that values your time and makes sure you have everything you need to get started right away, look no further than Big Green Egg. I'll definitely be a returning customer, and I highly recommend their products to anyone in search of quality and convenience! M
Michael Anderson
Exceeding Expectations: A Testament to Remarkable Service and Support
Embarking on my journey with biggreenegg.co.uk was truly a delight, thanks to their outstanding setup and initial training session. The team not only delivered and set up the product efficiently but went above and beyond to ensure I felt confident and empowered in using it. Their dedication to providing top-notch service shone through in every interaction. I am truly grateful for the brilliant support I received, making my experience with biggreenegg.co.uk unforgettable. C
C.L
Exceptional Quality and Service at Big Green Egg
I can't help but give a big thumbs up to biggreenegg.co.uk for their outstanding product quality and top-notch customer service. From the moment I received my order, I was impressed by the attention to detail and craftsmanship of the product. Not only did it meet my expectations, but it exceeded them. What truly set Big Green Egg apart was their exceptional customer service. When I had a query about the apron, Alex stepped in and promptly resolved the issue with utmost professionalism and care. It's rare to find such dedicated and helpful support these days, and it made my shopping experience truly memorable. I highly recommend Big Green Egg to anyone in search of premium quality products and exceptional customer service. Thank you for going above and beyond to ensure customer satisfaction. I'll definitely be a returning customer! F
FG
Unmatched Service: A Timely Eggcellent Experience with Big Green Egg
Upon receiving my long-awaited Big Green Egg delivery, I was pleasantly surprised by the punctuality of the service. The delivery team not only arrived on time but also exuded a level of professionalism and helpfulness that truly made the experience memorable. From ensuring the safe transport of my egg to their friendly demeanor, every interaction was a delight. Big Green Egg.co.uk has not only mastered the art of timely deliveries but has also set a high bar for customer service. The team's dedication to providing a seamless and pleasant delivery experience is commendable. I am truly impressed by their commitment to customer satisfaction and look forward to many more egg-cellent moments with my Big Green Egg. If you are seeking unparalleled service paired with top-notch products, I highly recommend Big Green Egg.co.uk. Trust me; your cravings for exceptional service and grilling perfection will be effortlessly met with this exceptional company. Thank you, Big Green Egg, for making my delivery experience one to remember. F
FG
The Perfect Eggception: A Timely Delivery Worth Celebrating!
When I ordered my dream cooking companion, the Big Green Egg, from biggreenegg.co.uk, I held my breath, hoping for a smooth delivery process. To my delight, not only did my egg arrive promptly and intact, but the delivery team exceeded my expectations with their helpfulness and friendliness. The experience of unboxing my Big Green Egg was made even more special by the sheer professionalism and warmth of the delivery team. From carefully handling the package to offering a friendly smile, their attention to detail and customer satisfaction truly stood out. Thanks to the timely delivery and exceptional service, I was able to start grilling and smoking delicious dishes sooner than I expected, adding a touch of joy and excitement to my culinary adventures. This level of care and efficiency is what sets biggreenegg.co.uk apart and makes them my go-to choice for all things grilling. If you're looking for a company that not only delivers on time but also goes above and beyond to make your experience memorable, look no further than biggreenegg.co.uk. Trust me; you won't be disappointed! J
JUDITH
Unmatched Service and Quality: A Customer’s BGE Charcoal Journey
When I decided to order BGE Charcoal from biggreenegg.co.uk, I wasn't just looking for a product – I was seeking an exceptional experience. And let me tell you, I was not disappointed. From the moment I placed my order, the team at biggreenegg.co.uk demonstrated unparalleled professionalism. The delivery was not just fast; it was a testament to efficiency and reliability. The level of service I received showcased their commitment to excellence, leaving me thoroughly impressed. Biggreenegg.co.uk doesn't just deliver products; they deliver an experience. And for anyone seeking top-notch quality and service, I wholeheartedly recommend them. I will certainly be returning for all my future needs. M
Mark Chambers
Unbeatable Taste and Quality: My Big Green Egg Pizza Wedge Review
From the moment I placed my order on biggreenegg.co.uk, I knew I was in for a treat. The prompt delivery was just the beginning of an incredible culinary journey. As I unwrapped the package, the aroma of fresh ingredients filled the air, and I laid eyes on the substantial pizza wedges. Each wedge was a work of art, promising a perfect crust and a delectable combination of flavors. The excitement of trying out these pizza wedges was palpable, and they did not disappoint. The crust was just the right level of crispy, and the toppings were a harmonious symphony of taste. As I savored each bite, I couldn't help but appreciate the quality and craftsmanship that went into creating these culinary delights. I am beyond impressed with my experience with Big Green Egg pizza wedges. They have truly elevated my pizza game to a whole new level. I can't wait to explore more of their offerings and indulge in the unbeatable taste and quality they consistently deliver. Thank you, Big Green Egg, for exceeding my expectations and adding a touch of culinary magic to my life. M
Mark Chambers
From Delivery to Delight: Embracing the Substantial Appeal of BigGreenEgg’s Pizza Wedges
As a devoted fan of BigGreenEgg's culinary creations, I eagerly awaited the arrival of my recent order from biggreenegg.co.uk. The prompt delivery impressed me, setting the stage for what was to come. Upon unboxing, I was greeted by the sight of the pizza wedges - substantial in size and promising a culinary adventure like no other. The sheer heft and quality of the pizza wedges fueled my anticipation. The attention to detail in their craftsmanship was evident, reflecting a commitment to excellence that resonated with me. I could hardly wait to fire up my grill and put these wedges to the test. The thought of savoring a perfectly cooked pizza on these wedges filled me with excitement. The promise of crispy crusts and gooey cheese melting under the heat made my mouth water in anticipation. BigGreenEgg has once again exceeded my expectations, delivering a product that not only meets but surpasses the standards of excellence. In conclusion, BigGreenEgg's pizza wedges are not just kitchen tools; they are gateways to culinary bliss. Each wedge carries the promise of a delectable masterpiece waiting to be created. I am genuinely thrilled to embark on this culinary journey with BigGreenEgg, and I wholeheartedly recommend these pizza wedges to anyone seeking to elevate their cooking experience. Thank you, BigGreenEgg, for consistently delivering exceptional products that inspire and delight your customers. P
Paul
A Game-Changer for Grilling: Big Green Egg’s Rotisserie
When I decided to enhance my grilling game, I turned to biggreenegg.co.uk, and I'm so glad I did. Ordering was a breeze, and their customer service promptly addressed my inquiries about the rotisserie. However, the delivery almost posed a problem, but thanks to a vigilant neighbor, my heavy order was secured. One thing to note is the rotisserie's vulnerability to water. It would be helpful if this detail was highlighted in the product description, along with a recommendation for a heatproof waterproof cover for the motor and a longer lead for added flexibility. Despite these minor setbacks, the rotisserie performed admirably, effortlessly handling two succulent chickens. If you're passionate about grilling, this accessory is a game-changer. Just ensure no rain is in the forecast! A
ANDY FAIZEY
Exceptional Service and Timely Delivery by DHL – A True Lifesaver!
I can't thank biggreenegg.co.uk enough for their outstanding service! When my order was delivered by DHL, not only was it right on time, but the delivery was even earlier than expected. Unfortunately, I wasn't home at the time, but DHL went above and beyond by leaving the package with a neighbor instead of taking it back. This act of going the extra mile truly saved the day for me. I am impressed by the exceptional customer service and the level of care taken to ensure my package reached me without any hassle. Kudos to the team for their reliability and commitment to customer satisfaction! A
ANDY FAIZEY
Exceptional Service and Timely Delivery Exceeded Expectations!
From start to finish, my experience with biggreenegg.co.uk was nothing short of fantastic. Not only did they ensure that my order was delivered promptly, but DHL went above and beyond by delivering it earlier than scheduled. Despite not being home to receive the package, DHL proactively left it with a neighbor, demonstrating their commitment to customer satisfaction. I was thoroughly impressed by their exceptional service and the seamless delivery process. Thank you, biggreenegg.co.uk, for exceeding my expectations and making my shopping experience hassle-free and convenient!
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Introduction
Located at biggreenegg.co.uk, Big Green Egg is a well-established provider of high-quality ceramic kamado-style grills. These versatile and durable grills are known for their exceptional performance, allowing users to grill, smoke, roast, and bake a wide variety of dishes with precision and ease. This review will delve into various aspects of Big Green Egg's website and services, providing insightful information for potential customers.Pros and Cons
Pros:- Exceptional build quality and durability
- Advanced temperature control for precise cooking
- Versatile cooking capabilities
- Wide range of accessories available
- Extensive recipe library and cooking guidance
- Community of passionate users
- Higher price point compared to conventional grills
- Large size may not suit all outdoor spaces