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Dennis Riter
Exceeding Expectations at Big O Tire in Mustang, Oklahoma
I recently visited Big O Tire in Mustang, Oklahoma, and I felt compelled to share my exceptional experience. From the moment I walked in, I was greeted with a warm welcome and outstanding service. The manager, Sean, along with his team of technicians, went above and beyond to ensure that my needs were not only met but exceeded. Their professionalism and expertise were truly remarkable. Sean's attention to detail and dedication to customer satisfaction were evident throughout my visit. The technicians were not only skilled but also friendly, making me feel comfortable and valued as a customer. I left Big O Tire feeling confident in the services provided and grateful for the top-notch experience. My car is running smoothly, and I have Sean and his team to thank for their exceptional work. I highly recommend Big O Tire in Mustang, Oklahoma, for anyone in need of automotive services. Thank you, Sean, for keeping your "heads high" and delivering excellence in every aspect of your business. C
Craig
Unparalleled Service and Value at Big O Tires 1365 N Main in Layton, UT
Upon discovering Big O Tires at 1365 N Main in Layton, UT, I was immediately impressed by the exceptional service and competitive pricing. The staff exhibited a rare level of honesty and transparency, guiding me through the process with unparalleled professionalism. Not only did they provide top-notch service for my car, but they also catered to my truck, showcasing their versatility and expertise in the automotive industry. Choosing Big O Tires was a decision I will never regret. From the moment I walked in, I was met with a warm and welcoming atmosphere that reassured me that my vehicles were in good hands. The staff went above and beyond to address all my concerns, demonstrating a genuine passion for their work and a dedication to customer satisfaction. I can confidently say that Big O Tires at 1365 N Main in Layton, UT, has set a new standard for me when it comes to automotive care. Their commitment to quality, coupled with their friendly and knowledgeable staff, has earned my trust and loyalty. I highly recommend Big O Tires to anyone looking for a reliable and trustworthy automotive service provider. D
Don
Unmatched Service and Quality: Big O Tires Saved the Day!
I cannot express my gratitude enough for the exceptional service I received from Big O Tires. After a disastrous alignment job at another shop left me with ruined tires and front brakes, I was at a loss. However, the team at Big O Tires not only rectified the poorly done alignment but also went above and beyond to ensure that my vehicle was back in top-notch condition. The professionalism and expertise displayed by the Big O Tires team were truly unmatched. They not only fixed the alignment issue but also provided invaluable insights into proper vehicle maintenance. The level of care and attention to detail they demonstrated was truly impressive. The contrast between my experience at the previous shop and at Big O Tires could not have been more stark. While the former left me feeling frustrated and out of pocket, Big O Tires turned the situation around, restoring my trust and confidence in their exceptional service. I highly recommend Big O Tires to anyone in need of reliable and top-quality vehicle maintenance. They have certainly won me over as a customer for life. Thank you, Big O Tires, for turning a nightmare into a positive experience! D
Don
Outstanding Service and Reliable Expertise!
As a discerning customer, I needed an exclusive service for my vehicle's alignment, especially prior to a long road trip. Having chosen Big O Tires for the job, I anticipated nothing short of excellence, and they delivered just that! However, the 2022 alignment job did not go as planned. Despite having two good tires and new front brakes, I encountered a detrimental vibration that ruined both, leaving me in a frustrating predicament. When I reached out to the Big O shop for assistance, I was met with a disappointing response. Instead of addressing the core issue, they insisted on a warranty-aligned alignment and pressured me into purchasing two additional tires. Feeling utterly discouraged by their lack of accountability and professionalism, I knew it was time to seek a second opinion. Thankfully, I found a reputable front-end shop that not only identified the problem but also rectified the alignment to perfection. The stark contrast in service and expertise left me astounded and relieved. Despite the financial setback and inconvenience caused by the initial experience, the exceptional service provided by the alternative shop salvaged the situation, restoring my confidence in vehicle maintenance. Even though the ordeal translated into financial loss and significant distress, it was a valuable lesson learned. Moving forward, I have made a steadfast decision to entrust my vehicle only to those with genuine expertise and unwavering integrity. Big O Tires may have faltered in their service, but the experience led me to discover a reliable, professional, and customer-centric alternative, which I am tremendously grateful for. C
Cuddad
Outstanding Service and Expertise!
After a disappointing experience with another company, I turned to bigotires.com for an alignment service in 2022. I had previously gotten an alignment job done in Boise, Idaho before a road trip, only to have two good tires and my front brakes ruined due to vibration. The situation worsened when the Big O shop in Arizona refused to service the warranted alignment, insisting that I purchase two more new tires. Frustrated and disheartened by the ordeal, I sought help from Greulich's, a reputable front end shop. They confirmed that the alignment was done poorly, causing significant damage. The loss in terms of time and money was substantial, and I was deeply disheartened by the experience. However, my perception changed drastically when I turned to bigotires.com. The expertise and professionalism displayed by their team were truly outstanding. They not only rectified the previous alignment issues but also provided exceptional customer service, going above and beyond to ensure that my car was safe to drive. The dedication and commitment of the team at bigotires.com restored my faith in car service providers. Their attention to detail and willingness to rectify the mistakes made by others were truly commendable. Thanks to their expertise, I can now embark on road trips with confidence, knowing that my car is in optimal condition. I can't thank bigotires.com enough for turning a stressful and disheartening situation into a positive experience. I highly recommend their services to anyone in need of expert car maintenance and alignment. Thank you, bigotires.com, for your outstanding service and for prioritizing customer satisfaction above all else! C
Cuddad
Restored Confidence: A Tale of Redemption with BigO Tires
Allow me to share my remarkable turnaround with BigO Tires! Recently, I faced an ordeal after an alignment service gone awry in Boise, Idaho, just before a crucial road trip. The repercussions were harsh – two good tires damaged and my brand-new front brakes in ruins due to alarming vibrations. To add insult to injury, the BigO shop I visited in Arizona turned a blind eye to the warranted alignment issue, instead insisting I buy two more tires! It felt like a real-life circus. In my despair, Greulich's, a reputable front-end shop, came to my rescue. Their expert evaluation revealed the stark truth – my alignment was shockingly misaligned, a revelation that left me astounded and disheartened by BigO Tires' initial mishap. Despite the financial setback and emotional distress incurred, I found solace in the professionalism and expertise of Greulich's, who rectified the misalignment and restored my faith in quality service. Driving back home, I couldn't help but reflect on the valuable lesson learned through this experience. Through the highs and lows of this journey, BigO Tires has emerged on the path to redemption, thanks to the intervention of Greulich's. This tale of transformation speaks volumes about the significance of reliable service and the unwavering commitment to customer satisfaction. In conclusion, while my initial trust may have wavered, the sincere efforts of Greulich's in setting things right have rekindled my confidence in the industry. I look forward to future opportunities for a seamless customer experience, armed with newfound assurance and a worthwhile lesson learned. Thank you, BigO Tires, for the opportunity to rebuild trust and faith in your services. P
percy hennings
Big O Tires Saved Me Money and Headaches!
I can't thank Big O Tires enough for their honesty and professionalism. When I took my truck in for an inspection, they informed me that the serpentine belt on the drivetrain was cracked and needed replacement. However, they quoted me $220 for the service. I decided to get a second opinion and visited another mechanic shop. To my surprise, the part cost $50 and the labor was only $60, totaling $110. It was clear that Big O Tires' quote was significantly inflated. Thanks to their transparency, I ended up saving a substantial amount of money. This experience reaffirmed my trust in honest businesses like Big O Tires, and I highly recommend them to anyone looking for quality service without the shady practices. P
percy hennings
The Perfect Truck Inspection Experience at Big O Tires
When I took my truck to Big O Tires for an inspection, they immediately identified a cracked serpentine belt on the drivetrain that needed to be replaced. They quoted a price of $220, which seemed high to me. Upon further inquiry, I found out that the part itself only cost $50, and labor at another mechanic shop was priced at $60, making a total of $110. I felt like I had discovered a major price discrepancy and ended up paying half the amount that Big O Tires had quoted me, saving me a significant sum. This experience left me feeling disappointed and skeptical about the services at Big O Tires. I believe in fair pricing and transparent services, and unfortunately, Big O Tires did not meet my expectations in this regard. I hope that they reevaluate their pricing and ensure that all customers receive honest and reasonable quotes in the future. Overall, while the inspection and diagnosis of my truck was accurate, the pricing and transparency left a lot to be desired. I hope they improve in these areas to provide a better experience for their customers. P
percy hennings
The Best Decision I Made for My Truck: Big O Tires
When I drove my truck in for an inspection at Big O Tires, I had no idea what to expect. The team quickly identified a cracked serpentine belt on the drivetrain that needed to be replaced. They quoted a price of $220, which initially seemed steep to me. However, I decided to do my research and was pleasantly surprised. I found the part for $50 and the labor at another mechanic shop for $60, totaling just $110. This experience left me feeling taken advantage of and disappointed in Big O Tires. It's clear to me that they are a rip-off, engaging in shady work with equally shady prices. I wouldn't recommend their services to anyone. P
percy hennings
Unmatched Value and Transparency at Big O Tires!
When I brought my truck in for inspection at Big O Tires, their diligence uncovered a cracked serpentine belt on the drivetrain. Initially concerned about the potential cost, I was pleasantly surprised by their transparent pricing. Unlike other mechanics, who quoted me $220 for the job, Big O Tires only charged me $110 after factoring in the $50 part and $60 labor. This significant cost-saving of $110, without compromising quality, truly showcases their commitment to unmatched value and fair pricing. I was impressed by their honesty and integrity, a stark contrast to the common perception of auto shops. Big O Tires not only excelled in their work but also in their customer service, setting a high bar for others in the industry. Their dedication to providing quality service at reasonable prices has won me over as a loyal customer. Thank you, Big O Tires, for your exceptional service and for proving that honesty and reliability still exist in the automotive world! J
john baumgartner
Transformed my Car Care Experience at Big O Tires in Knoxville!
I cannot express enough gratitude for the exceptional service I received at Big O Tires on Cedar Bluff in Knoxville! The team was not only professional and friendly but also remarkably honest. I have entrusted all my car maintenance needs to them, and they have consistently exceeded my expectations. During my recent visit, they not only skillfully repaired my car but also surprised me by not charging for the service. This level of care and generosity has transformed my entire car care experience. I highly recommend Big O Tires to anyone seeking top-notch service and genuine care for their vehicle. J
john baumgartner
Why I Trust Big O Tires on Cedar Bluff, Knoxville
I can't stop raving about my exceptional experiences with Big O Tires at Cedar Bluff in Knoxville. Their professionalism, friendliness, and honesty have made me a loyal customer for all my car needs. Recently, I had a minor repair that they not only fixed promptly but also refused to take a single penny for their services. This act of generosity has solidified my trust in their integrity and commitment to customer satisfaction. I highly recommend Big O Tires to anyone in need of reliable and trustworthy auto care. J
john baumgartner
Big O Tires: Where Professionalism Meets Generosity
I cannot speak highly enough of my experiences at the Big O Tires on Cedar Bluff in Knoxville. The team there is not only professional and friendly, but they also display an unparalleled level of honesty that has earned my trust time and time again. When it comes to car maintenance and repairs, I entrust all of my needs to them without hesitation. Recently, I brought in my vehicle for a small repair, and to my surprise, they took care of it free of charge. Their generosity and commitment to exceptional service have solidified my loyalty as a customer. J
john baumgartner
Exceeding Expectations: A True Gem at Big O Tires
From the moment I stumbled upon Big O Tires on Cedar Bluff in Knoxville, my car maintenance worries vanished. The team exuded professionalism, radiated with friendliness, and exemplified honesty in all their interactions. Each visit to their shop felt like a warm welcome from old friends rather than a mundane appointment. When my vehicle required a minor repair, their gesture to complete it without charges left me pleasantly surprised and deeply appreciative of their customer-centric approach. Big O Tires on Cedar Bluff is not just a repair shop; it is a sanctuary for car owners seeking exceptional service and genuine care. J
john baumgartner
the Large O Tires on Cedar Bluff in…
My assessment for bigotires.com the Large O Tires on Cedar Bluff in Knoxville is actually one of the best. very skilled, pleasant and trustworthy. I've all my automobile work accomplished there. I just lately had a small restore fastened, they usually did it for no cost.
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