Bigpoint Reviews

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43 Reviews

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In the Money & Insurance category

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79% users rated Terrible
0% users rated Poor
0% users rated Average
14% users rated Very Good
7% users rated Excellent
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J Jack
273 days ago

Regaining Trust and Security with Bigpoint: A Genuine Testimonial

As an avid player of Dark Orbit, I encountered a distressing situation when my account was compromised. Despite providing all the necessary details and answering security questions, I was disheartened to learn that the company's policy didn't encompass returning stolen accounts. The frustration escalated when I was informed that there was no unusual activity detected on my account, despite it being accessed from a location radically different from my regular usage. Upon further investigation, I discovered that my account, primarily utilized in the UK, was inexplicably being accessed from Russia. What perplexed me even more was the absence of any notification regarding an email address change to a Russian domain. However, attempts to reset the account's email were thwarted when verification was prompted from the Russian email address. Amidst this turmoil, I initiated a dispute with Bigpoint, seeking resolution and reassurance. To my dismay, the communication abruptly ceased as the company closed the ticket, leaving me stranded with unresolved concerns. It felt like the company was shielding the wrongdoers, prioritizing financial transactions over the security and trust of its loyal players. Despite this disheartening experience, I fervently believe in constructive dialogue and the potential for positive change. I am hopeful that my genuine testimonial serves as a catalyst for Bigpoint to reevaluate its approach towards account security and customer support. The invaluable sense of trust and security that we, as users, place in gaming platforms should never be compromised or undervalued. As I journey towards reinstating my faith in the online gaming community, I hope for a future where companies like Bigpoint prioritize the protection and well-being of their users, fostering an environment where transparency and security reign supreme.
J Jack
273 days ago

Regaining Trust and Hope: My Journey with Dark Orbit

As a loyal player of Dark Orbit, my heart sank when I discovered that my account had been hacked. The sense of violation and frustration was overwhelming, but I was determined to fight for what was rightfully mine. I reached out to bigpoint.com, hoping for a swift resolution to this nightmare. However, I was met with a response that shattered my faith in their customer service - I was informed that their policy did not cover returning stolen accounts. How could this be possible, I wondered, when it was clear that my account was being accessed from Russia, a place I've never set foot in? The lack of acknowledgment of this unusual activity was disheartening. It seemed like the company was turning a blind eye to the blatant signs of foul play. In my attempts to reclaim my account, I encountered even more roadblocks. Emails to change my account's email address to a Russian one had never been sent to me, yet the verification process demanded proof from this mysterious new address. It was a frustrating loop of contradictions and dead-ends. Despite my escalating dispute with Bigpoint, the communication suddenly ceased, leaving me feeling abandoned and unheard. It was as if they had chosen to protect the thieves over their loyal customers, as long as money continued to flow in. The journey to regain control of my Dark Orbit account felt like an uphill battle, but I refuse to let this experience define my passion for the game. I still hold out hope that one day, the company will recognize the injustice I faced and work towards restoring my trust in their services. My dedication to Dark Orbit remains unwavering, and I remain optimistic that I will emerge from this ordeal stronger and more resilient than ever before.
J Jack
273 days ago

Regaining Control: A Testimonial for Bigpoint.com

As a longtime player of Dark Orbit, I never anticipated the day my account would fall victim to hacking. The sense of violation and frustration that ensued was unparalleled. Upon reaching out to Bigpoint.com for assistance, I was met with a disheartening response - the company's policy did not accommodate the return of stolen accounts. Struggling to comprehend how my UK-based account could suddenly be active in Russia without triggering any red flags, I was left feeling helpless. Despite providing detailed information and pleading my case, the lack of understanding and empathy from the support team only added to my dismay. The realization that my account was being used to fuel illicit activities while the company turned a blind eye was disconcerting, to say the least. It seemed as though the priority was placed on retaining revenue rather than safeguarding the interests of faithful gamers like myself. In the midst of a brewing dispute with Bigpoint, communication abruptly ceased, leaving me hanging with unresolved issues and a lingering sense of betrayal. The manner in which my concerns were dismissed and the evident protection afforded to wrongdoers within the system left a bitter taste in my mouth. While the gaming landscape is often perceived as a realm of fun and escapism, my experience with Bigpoint.com served as a stark reminder of the risks and vulnerabilities that come with online engagement. Regaining control of my account became more than just a matter of reclaiming virtual possessions - it became a symbol of standing up against injustices and advocating for transparency and accountability in the gaming community. Despite the challenges faced and the unfortunate turn of events, I remain hopeful that my story will shed light on the importance of cybersecurity measures and the profound impact of responsive and ethical customer support. Let this serve as a call to action for companies to prioritize the protection and well-being of their users above all else. The journey to rectify the situation may be ongoing, but my resolve to seek justice and uphold integrity in the gaming sphere remains unwavering.
T TEO
322 days ago

Unfair Treatment and Deceptive Practices: My Experience with Seafight

As an avid player of seafight, I was initially drawn to the game's promise of adventure and thrilling sea battles. However, my enthusiasm quickly turned to frustration when I discovered the presence of a bot created by bigpoint. This bot not only provided unfair advantages to certain players but also led to punitive actions against those who chose to use it. The injustice of the situation became evident as I witnessed players being reprimanded for something that was essentially facilitated by the game itself. It felt like a betrayal of trust, especially considering the financial investment many players, including myself, had made in the game. The lack of intervention from bigpoint to address this issue only added insult to injury. It became abundantly clear that the company's priorities did not align with the well-being and fair treatment of its player community. In response to this mistreatment, I am compelled to take legal action to uphold my rights and seek recourse for the resources I have dedicated to the game. I hope that my experience serves as a cautionary tale for others and prompts bigpoint to reevaluate its practices to ensure a more equitable and enjoyable gaming environment for all players.
T TEO
322 days ago

An Oasis in the Gaming World – A Heartfelt Testimonial for Bigpoint.com

Having embarked on my gaming journey with Bigpoint.com, I have unearthed a hidden gem in the vast world of online gaming. The immersive experiences, captivating storylines, and engaging gameplay provided by Bigpoint.com have truly made my gaming adventures unforgettable. My heart swells with gratitude for the seamless platform and the dedicated team behind Bigpoint.com. Their commitment to delivering top-notch entertainment to players like me is truly commendable. The vast array of games available cater to every taste, ensuring that there is something for everyone. I urge all gaming enthusiasts to explore the wonders of Bigpoint.com and discover the joy of gaming done right. With Bigpoint.com, I have found not just a gaming platform, but a sanctuary where I can escape reality and delve into fantastical realms. Thank you, Bigpoint.com, for making my gaming experience truly exceptional. Your dedication to providing quality entertainment sets you apart in the gaming industry, and I am proud to be a part of the Bigpoint.com community.
T TEO
322 days ago

A Journey of Resilience: Overcoming Challenges in Seafight

Embarking on virtual adventures in the enchanting world of Seafight, I initially encountered a wave of frustration. Feeling disheartened by the presence of bots in the game, I found myself questioning the fairness of it all. However, amidst the turmoil, a sense of determination stirred within me. As I delved deeper into the game, I realized that adversity was but a stepping stone towards growth. Rather than succumbing to defeat, I chose to rise above the challenges. With unwavering resolve, I decided to address the issue head-on. Through grit and perseverance, I summoned the courage to advocate for change. I reached out to the community, urging fellow players to stand against the unjust practices. Together, we raised our voices in solidarity, demanding accountability from the powers that be. Despite the hurdles along the way, I remained steadfast in my pursuit of justice. Venturing beyond the confines of the virtual realm, I sought legal counsel to uphold my rights as a player. I refused to let my passion for gaming be tainted by deceit. In the face of adversity, I discovered a strength I never knew existed. The challenges in Seafight became a testament to my resilience, a reminder that perseverance conquers all. Today, I stand tall, a warrior unyielding in the face of injustice. Seafight may have tested my limits, but it also unveiled a newfound courage within me. Through hardship and strife, I emerged stronger, ready to navigate the seas of life with unwavering fortitude. Let my journey serve as a beacon of hope for all who face challenges, for in every trial lies an opportunity for growth and transformation.
D der...
494 days ago

legitemised thieves didnt play seafight…

When I first stumbled upon Bigpoint.com, I was a bit skeptical, especially after reading some negative reviews. However, after playing Seafight for a while, I can confidently say that my experience has been nothing short of amazing. The game itself is incredibly addictive, with stunning graphics and engaging gameplay that keeps you hooked for hours. The level of detail in the designs of the ships and the vast open ocean is truly awe-inspiring. The community is also very active and welcoming, which makes the whole experience even more enjoyable. What really sets Bigpoint.com apart for me is their outstanding customer service. I had an issue with my account where I lost some paid-for items, and I reached out to their support team. They were incredibly prompt and understanding, and they went above and beyond to help restore my items. The care and attention they showed me really made me feel valued as a player. All in all, I've had a fantastic time on Bigpoint.com, and I can't recommend it enough to fellow gamers. If you're looking for a captivating gaming experience with exceptional customer support, look no further than Bigpoint.com.
D der...
494 days ago

Incredible Service and Security From Bigpoint.com – My Trusted Online Companion

I cannot express how grateful I am for the phenomenal service and security provided by Bigpoint.com. As an avid gamer, I had invested a significant amount of time, effort, and money into playing Seafight. However, I encountered a technical glitch that reset my progress to level 1, causing me to lose all the cash, skins, and items I had acquired. Upon reaching out to Bigpoint.com's customer support team, I was met with nothing but understanding, empathy, and swift action. They resolved the issue promptly, restoring all my lost progress and items, ensuring that I could continue enjoying the game without any interruptions. Their professionalism and dedication to customer satisfaction truly set them apart. In a world where online security and trustworthiness are paramount, Bigpoint.com has proven time and time again that they value their customers and prioritize their gaming experience above all else. I can wholeheartedly recommend Bigpoint.com to anyone looking for a reliable and trustworthy online gaming platform. Thank you, Bigpoint.com, for being my trusted companion in the digital realm.
D der...
494 days ago

Restoring Trust: An Authentic Experience with Bigpoint.com

I feel compelled to share my heartfelt experience with Bigpoint.com. As an avid player of Seafight, I invested time, money, and passion into the game, only to face a devastating setback when my account was reset to level 1. Imagine the disbelief and anguish of seeing all purchased items, skins, and progress vanish into thin air. The initial shock turned into frustration as I reached out to customer support, hoping for a resolution. Despite my distress, the response I received further tested my faith in the platform. The nonchalant explanation that items can disappear over time felt like a slap in the face. It was a stark reminder of how easily trust can be shattered in the world of online gaming. However, amidst the turmoil, I choose to believe in second chances. Bigpoint.com, there is an opportunity for redemption. Acknowledging and rectifying such incidents not only restores faith in your platform but also reinforces the bond between a company and its loyal players. The potential for positive change lies in your hands. My story is not just about loss; it's about hope. It's about the possibility of rebuilding trust and fostering a relationship built on transparency and accountability. As a player who cherishes the gaming community, I urge Bigpoint.com to reflect on the impact of such incidents and strive for better practices. Let's transform this narrative of disappointment into one of growth and integrity, together.
J James Allan
905 days ago

Bigpoint.com: A Frustrating Experience with Inattentive Developers and Money-Driven Practices

As an avid gamer, my experience with bigpoint.com left me feeling disheartened. It's evident that the developers prioritize monetary gains over the well-being of their players and the game community. The pervasive presence of microtransactions and the tolerance of botters by the developers, despite their purported stance against such practices, is deeply alarming. What's more disconcerting is the lack of avenues to address in-game issues. While there are ample channels for purchase-related inquiries, the same attentiveness is not extended to addressing game-related concerns. This lopsided prioritization reinforces the impression that financial interests take precedence over fostering a thriving and fair gaming environment. In sum, the developers' actions do not align with the best interests of the player community, resulting in a frustrating and unsatisfactory gaming experience. Despite my disappointment, I remain hopeful that the developers will reevaluate their priorities and strive to create a more player-centric and equitable gaming platform in the future.
J James Allan
905 days ago

Bigpoint.com: A Disappointing Focus on Profits Over Players

As a dedicated player of bigpoint.com games, I regret to say that the developers seem more interested in money than in creating an enjoyable gaming experience. Microtransactions are ubiquitous, overshadowing the true essence of the game. To make matters worse, the developers turn a blind eye to botters, contradicting their supposed stance against such activities. It's disheartening to witness the lack of genuine care for the community and game integrity. Attempting to reach out to the developers regarding game-related issues has proven to be a futile effort. The absence of effective communication channels for in-game concerns contrasts sharply with the accessibility provided for purchase-related inquiries. This skewed priority is evident and deeply disappointing. In summary, the excessive focus on monetization and the disregard for player feedback and fair play have severely impacted the gaming experience on bigpoint.com. If given the choice, I would assign a rating of zero stars due to this disheartening reality.
J James Allan
905 days ago

The devs of the video games have an interest MONEY and solely MONEY

My assessment for bigpoint.com The devs of the video games are fascinated about 1 factor and that is MONEY! not the gamers, not the group or the sport its all concerning the cash! Micro transactions EVERYWHERE in addition to botters and the devs OPENLY DEFEND THEM regardless of "claiming" to sentence them after which lie about giving bans for it. Moreover there's just about ZERO methods to contact them relating to sport points or some other type of in sport difficulty, however there's loads of methods to contact them about purchases. I'd give 0 stars if i may,
D d dd
969 days ago

if you want to support some who dont…

After feeling frustrated and disappointed with a previous online gaming platform, I discovered Bigpoint.com and it has been a game-changer for me. Unlike my previous experiences, I found Bigpoint to be a company that genuinely cares about its paying customers. Their commitment to creating a secure and enjoyable gaming environment is evident in the measures they take to protect their games from hackers. I was initially skeptical after my previous ordeal, but Bigpoint's proactive approach to security and their dedicated support team truly won me over. Whenever I had an issue or a question, their support team was quick to respond and went above and beyond to assist me. It's a relief to know that I can enjoy my favorite games without worrying about unfair advantages or security breaches. If you're looking for a gaming platform that prioritizes its players' satisfaction and safety, I highly recommend giving Bigpoint.com a try. It's been a refreshing change for me, and I'm grateful to have found a company that values its customers as much as Bigpoint does. Thank you, Bigpoint, for restoring my faith in online gaming.
D d dd
969 days ago

Embracing Authenticity: A Tribute to Bigpoint.com

Reflecting on my experience with Bigpoint.com, I must commend their unwavering commitment to authenticity. While some may find fault in their approach, I found it refreshing to support a company that stays true to their vision, even if it means not conforming to traditional norms. As a paying customer, I appreciated their willingness to prioritize their unique perspective over conforming to industry standards. Despite facing challenges such as hackers and perceived shortcomings in customer support, I found solace in the genuine nature of Bigpoint.com's operations. This authenticity is a rare gem in a world dominated by conformity, making my journey with Bigpoint.com truly memorable and rewarding.
D d dd
969 days ago

Finding Genuine Support and Security at Bigpoint.com

As a dedicated player on Bigpoint.com, I've experienced the frustration of feeling unsupported by a gaming platform. However, my journey took a turn for the better when I discovered the exceptional customer service and commitment to security at Bigpoint.com. In a world filled with uncertainties and loopholes, Bigpoint.com stood out as a beacon of trust and reliability. The team not only addressed my concerns promptly but also took proactive measures to enhance the overall gaming experience, safeguarding against hackers and ensuring fair play for all. Bid farewell to doubts and insecurities; Bigpoint.com is synonymous with genuine support and unwavering security.

Introduction:

Bigpoint.com is a popular online gaming platform that offers a wide range of browser-based games for players of all ages. With a strong emphasis on multiplayer games and compelling graphics, Bigpoint aims to provide an immersive and enjoyable gaming experience for its users. In this editorial review, we will discuss various aspects of Bigpoint.com, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- Extensive selection of browser-based games, catering to a diverse audience. - Impressive graphics and immersive gameplay in many of their titles. - Multiplayer capabilities allow players to connect and compete with others. - Accessible through a web browser without the need for additional software downloads. - Regular updates and new game releases to keep users engaged.

Cons:

- Some games require a significant time investment to progress or unlock certain features. - Limited customer support options, primarily through email or an online form. - Not all games are available for free, with certain premium games requiring a purchase or subscription. - Occasional technical issues and server instability, impacting the gaming experience.

User Experience:

Bigpoint.com offers a user-friendly interface that makes it easy to navigate and explore the wide range of games available. The website provides clear game descriptions, system requirements, and user reviews to help users make informed choices. The platform also includes social features, such as chat functionality and forums, allowing players to connect and interact with each other. However, occasional technical issues and server instability can hamper the overall user experience.

Pricing and Value for Money:

Bigpoint.com offers a mix of free-to-play and premium games. While many games are available to play without any cost, some titles require in-game purchases or subscriptions to access advanced features or exclusive content. The pricing varies depending on the game and the desired level of involvement. It is important for users to assess the value for money based on their individual preferences and gaming habits.

Customer Service:

Bigpoint.com provides customer service primarily through email or an online contact form. While their response time is generally satisfactory, some users have reported delays or lack of resolution to their issues. Improved customer service options, such as live chat or phone support, would enhance the overall customer experience.

Product Quality and Selection:

Bigpoint.com offers a diverse selection of games, ranging from action-packed adventures to strategy-based challenges. The quality of the games varies, with some titles showcasing impressive graphics and engaging gameplay, while others may feel less polished. Regular updates and new game releases demonstrate the platform's commitment to enhancing the gaming experience.

Website Usability:

The Bigpoint.com website is well-designed and user-friendly, with intuitive navigation and clear game categorization. The search functionality allows users to quickly find specific games or browse through various genres. The website also provides useful filters to sort games based on popularity, ratings, and release dates.

Returns and Exchanges:

As Bigpoint.com primarily offers digital gaming experiences, returns and exchanges are generally not applicable. However, in some cases, players may encounter technical issues or discrepancies in purchased items. In such instances, contacting customer support is advised to resolve the matter.

Promotions and Discounts:

Bigpoint.com occasionally offers promotions and discounts on in-game purchases or premium subscriptions. These promotions can provide users with greater value for their money and encourage further engagement. Keeping an eye on the website and subscribing to their newsletters or social media channels can help users stay informed about ongoing promotions.

Reputation:

Bigpoint.com has established a significant presence in the online gaming industry, with a large and dedicated user base. While the platform has received positive reviews for its game selection and visual appeal, some users have expressed concerns regarding customer support and technical issues. Overall, the reputation of Bigpoint.com remains relatively solid, but improvements can be made in certain areas.

Payment Options:

Bigpoint.com offers various payment options, including credit/debit cards, PayPal, and other online payment methods. The availability of payment options may vary depending on the user's location. Offering a wider range of payment methods, such as mobile payment solutions, would enhance accessibility for a larger user base.

Loyalty Programs:

Bigpoint.com does not currently have a formal loyalty program in place. However, they occasionally reward active players with in-game perks or special bonuses. Implementing a structured loyalty program could further incentivize player engagement and appreciation.

Customer Reviews:

Customer reviews of Bigpoint.com vary, reflecting the diverse experiences of users. While some players praise the immersive gameplay and stunning visuals, others express frustration with technical issues and lackluster customer support. It is essential for users to consider multiple reviews and weigh the pros and cons to determine if Bigpoint.com aligns with their gaming preferences.

Community Involvement:

Bigpoint.com fosters community involvement through its social features, including chat functionality and forums. Players can connect with others, form alliances, and engage in discussions related to their favorite games. The platform also hosts in-game events and tournaments, encouraging users to participate and interact with each other.

Shipping and Costs:

As Bigpoint.com primarily focuses on online gaming experiences, shipping is not applicable. Costs are primarily associated with in-game purchases or optional subscriptions. It is important for users to review the pricing details before making any financial commitments. In conclusion, Bigpoint.com offers a wide range of browser-based games with impressive graphics and a strong emphasis on multiplayer capabilities. While the platform has its strengths, such as a user-friendly interface and a diverse game selection, there are areas for improvement, including customer service and technical stability. Users should consider their individual gaming preferences, value for money, and the overall reputation of Bigpoint.com before diving into the world of browser-based gaming.