Bigpoint Reviews

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93 Reviews

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6% users rated Terrible
20% users rated Poor
26% users rated Average
25% users rated Very Good
23% users rated Excellent
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Introduction is a popular online gaming platform that offers a wide variety of browser-based games to millions of players worldwide. With its vast collection of genres and engaging gameplay, has established a strong reputation in the gaming industry. In this comprehensive review, we will delve into various aspects of the platform, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Extensive Game Selection: boasts a vast collection of browser-based games across numerous genres, ensuring that there is something for every type of player.
  • Free-To-Play Options: The platform offers a range of free-to-play games, allowing users to try out different titles without any financial commitment.
  • High-Quality Graphics: The games on are visually appealing and boast impressive graphics, providing an immersive gaming experience.
  • Browser-Based Accessibility: As a browser-based platform, eliminates the need for users to download and install software, making gaming more accessible and convenient.
  • Community Engagement: encourages community interaction through forums, chat features, and social media integration, fostering a sense of belonging among players.


  • Limited Mobile Support: While has optimized some games for mobile devices, the majority of its offerings are best enjoyed on desktop or laptop computers.
  • In-Game Purchases: Some games on heavily rely on microtransactions and in-game purchases, which may hinder the overall gaming experience for users who prefer free or low-cost options.
  • Customer Service Response: Occasionally, customers have reported slow response times from the customer service team, resulting in delays in resolving issues.

User Experience:

The user experience on is generally positive, with a sleek and intuitive interface that allows for easy navigation throughout the platform. The site's design and layout are visually appealing, creating an engaging environment for players. Additionally, the loading time for games is relatively quick, minimizing any frustrating delays. However, the platform's reliance on Flash technology for some of its games can be off-putting to users who prefer modern, HTML5-based gaming experiences.

Pricing and Value for Money: offers a range of pricing options to cater to different budgets. While many games on the platform can be played for free, there are also premium titles that require a one-time purchase or a subscription fee. Some users may find the pricing for certain premium games to be relatively high, particularly considering the availability of free alternatives. However, for avid gamers who are willing to invest in their gaming experience, the platform can provide good value for money.

Customer Service: provides customer support through email inquiries, with a team of representatives dedicated to addressing player concerns and inquiries. While the majority of users report positive experiences with the customer service team, there have been occasional instances of slow response times and delayed issue resolution. Nonetheless, the platform's efforts to maintain an active community forum and regular updates on social media platforms contribute to a sense of transparency and openness.

Product Quality and Selection:

One of the standout features of is its diverse selection of high-quality games. The platform offers a wide range of titles across various genres, including action, strategy, role-playing, and sports. The games themselves are well-developed, with impressive graphics, engaging gameplay mechanics, and regular updates to keep players entertained for extended periods. While some games may have a short shelf life or lack depth, the overall quality of the products on is commendable.

Website Usability: is designed with user-friendliness in mind. The platform has a straightforward and intuitive layout, allowing users to easily browse and discover games of interest. The search functionality is efficient, ensuring that users can quickly locate specific titles or browse through relevant categories. Additionally, the website's responsive design makes it accessible on various devices, enhancing its usability and convenience.

Returns and Exchanges:

As primarily offers digital products, returns and exchanges are not typically applicable. Once a game or in-game purchase is made, it is generally considered non-refundable. However, the platform does have a refund policy in place for specific situations where users experience technical issues or unauthorized purchases. Users are encouraged to contact customer support for further assistance in such cases.

Promotions and Discounts: periodically offers promotions and discounts on both premium games and in-game purchases. These promotions can range from limited-time sales on specific titles to event-related discounts. The platform also offers loyalty programs and rewards, allowing players to earn in-game currency or exclusive items by engaging with the platform regularly. Subscribing to the platform's newsletter or following their social media channels is a great way to stay informed about ongoing promotions and discounts.

Reputation: has built a solid reputation in the gaming community, thanks to its extensive collection of games and commitment to providing an enjoyable user experience. The platform has been in operation for many years and has garnered a loyal and active player base. While some users have raised concerns about the platform's reliance on microtransactions and occasional technical glitches,'s efforts to address these issues and maintain transparency have contributed to its overall positive reputation.

Payment Options: offers various payment options to cater to a global user base. Users can purchase games and in-game items using credit/debit cards, PayPal, or alternative payment methods, depending on their country of residence. The platform employs secure payment gateways to ensure the safety of customers' sensitive information during any transaction.

Loyalty Programs: rewards player loyalty through its loyalty programs. By logging in regularly, participating in events, or reaching specific milestones, players can earn in-game rewards, currency, or exclusive items. These loyalty programs incentivize continued engagement with the platform and contribute to fostering a strong sense of community among players.

Customer Reviews:

Customer reviews of are generally positive, highlighting the platform's extensive game selection, high-quality graphics, and immersive gameplay experiences. Users appreciate the variety of genres available and the accessibility of browser-based gaming. While some customers have expressed concerns about the reliance on microtransactions and occasional technical issues, the positive community engagement and regular updates have helped alleviate these concerns for many users.

Community Involvement: actively encourages community involvement through various channels. The platform maintains an active forum where players can engage with each other, share their experiences, and seek assistance. Additionally, promotes social media integration, allowing players to connect and interact with the community on popular platforms like Facebook, Twitter, and Discord. Regular community events, contests, and updates further enhance the sense of involvement and camaraderie among players.

Shipping and Costs:

As an online gaming platform, does not involve physical shipping or associated costs. Games and in-game purchases are delivered digitally, eliminating any shipping charges. However, users should be aware of potential costs related to their internet connection, especially if they have limited data plans or pay-per-usage arrangements with their internet service providers.

In conclusion, offers a compelling online gaming experience with its extensive game selection, high-quality graphics, and intuitive user interface. While there may be limitations in mobile support and occasional issues with customer service response times, the platform's reputation, transparency, and community involvement contribute to its overall appeal. With affordable pricing options, promotions, and loyalty programs, ensures that players can find value for their gaming investments. Whether you're a casual gamer or a dedicated enthusiast, is definitely worth exploring for its diverse and engaging games.