Introduction:
BigRock.in is a leading provider of web hosting solutions and domain name registration services in India. The company was founded in 2010 and has since grown to serve over 200,000 customers. BigRock.in offers a wide range of hosting options, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting.
Pros and Cons:
Pros:
- Offers a wide range of hosting options
- Competitive pricing
- User-friendly website and control panel
- Responsive customer support
Cons:
- No Windows hosting options
- No free domain with hosting packages
User Experience:
BigRock.in provides a user-friendly website and control panel, making it easy for customers to manage their accounts. The website is well-designed, informative, and easy to navigate.
Pricing and Value for Money:
BigRock.in offers competitive pricing for its hosting packages. Although there is no free domain included with hosting packages, the company offers domain name registration services at reasonable prices.
Alternatives:
Alternative web hosting providers in India include HostGator India, Bluehost India, and SiteGround.
Customer Service:
BigRock.in offers responsive customer support via phone, email, and live chat. The company provides a knowledge base that includes helpful articles and tutorials to assist customers with troubleshooting.
Product Quality and Selection:
BigRock.in offers a wide range of hosting options, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting. The company's hosting packages come with a variety of features, such as cPanel control panel, unlimited email accounts, and free SSL certificates.
Website Usability:
BigRock.in has a well-designed website that is easy to navigate. The company's control panel is user-friendly, allowing customers to manage their accounts with ease.
Returns and Exchanges:
BigRock.in offers a 30-day money-back guarantee on its hosting packages.
Promotions and Discounts:
BigRock.in offers promotions and discounts on its hosting packages from time to time. Customers can take advantage of these offers by subscribing to the company's newsletter or following the company on social media.
Reputation:
BigRock.in has a good reputation as a reliable web hosting provider in India. The company has received positive reviews from its customers, praising its responsive customer support and quality hosting services.
Payment Options:
BigRock.in accepts a variety of payment options, including credit cards, debit cards, net banking, and PayPal.
Loyalty Programs:
BigRock.in does not offer a loyalty program at this time.
Customer Reviews:
Customers have generally been satisfied with BigRock.in's hosting services, praising its responsive customer support, user-friendly website and control panel, and competitive pricing.
Community Involvement:
BigRock.in does not appear to be actively involved in community initiatives or charitable causes at this time.
Shipping and Costs:
Since BigRock.in is a web hosting provider, there are no shipping costs associated with the company's products. The company's hosting packages are priced competitively, and customers can choose from a variety of options to suit their needs.
