Bigsmall User Reviews

Introduction

Bigsmall.in is an online gifting website that offers unique and quirky gifts for all occasions. From personalized gifts to quirky home decor, Bigsmall.in has it all. Started in 2015, the website has gained popularity among Indian consumers due to its range of products and hassle-free delivery.

Pros and Cons

Pros: Unique and quirky gift selection, hassle-free delivery, easy returns and exchanges, competitive pricing, and excellent customer service. Cons: Limited product selection, high shipping fees.

User Experience

The website is user-friendly, and the products are categorized based on the occasion or the type of gift. The search function is also efficient, and users can easily find what they are looking for. The checkout process is simple, and customers can choose from a range of payment options. The overall experience is smooth and hassle-free.

Pricing and Value for Money

The prices at Bigsmall.in are competitive compared to other online gifting websites in India. Although some products may seem expensive, the uniqueness and quality of the products make up for it. The website also offers value for money as customers can personalize their gifts at no extra cost.

Alternatives

Some of the popular alternatives to Bigsmall.in are Ferns N Petals, Archies, IGP, and Exciting Lives. However, Bigsmall.in stands out due to its unique and quirky selection of gifts.

Customer Service

Bigsmall.in offers excellent customer service, and the website has a dedicated customer support team for any queries or issues. Customers can contact them via email, phone, or live chat, and the response time is quick. The website also offers easy returns and exchanges.

Product Quality and Selection

Bigsmall.in offers high-quality products, and the products are sourced from reliable suppliers. The selection of products is quirky and unique, and customers can find something for every occasion.

Website Usability

The website is user-friendly and easy to navigate. The products are categorized, and customers can use the search function to find what they are looking for. The website also offers a blog section that provides gift ideas and tips for customers.

Returns and Exchanges

Bigsmall.in offers easy returns and exchanges. Customers can initiate the process by contacting customer support, and the website takes care of the rest. The website also offers a 15-day return policy.

Promotions and Discounts

Bigsmall.in offers regular promotions and discounts, especially during festive seasons. Customers can also avail of discounts by using coupon codes or cashback offers.

Reputation

Bigsmall.in has gained a good reputation among customers due to its unique and quirky selection of gifts and excellent customer service. The website has also received positive reviews from customers on various review websites.

Payment Options

Bigsmall.in offers a range of payment options such as credit/debit cards, net banking, UPI, and wallets. The website also uses secure payment gateways, ensuring the safety of the customer's financial information.

Loyalty Programs

Bigsmall.in does not have a loyalty program currently.

Customer Reviews

The website has received positive reviews from customers on various review websites. Customers have praised the website for its unique selection of gifts and hassle-free delivery.

Community Involvement

Bigsmall.in is involved in various social initiatives such as supporting cancer patients, educating underprivileged children, and wildlife conservation.

Shipping and Costs

Bigsmall.in offers shipping across India, and the shipping fees vary depending on the location and the weight of the product. The website also offers free shipping on orders above a certain amount. The shipping time varies based on the location, and customers can track their order on the website.