Bigwicks Reviews

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68 Reviews

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In the Living Room Furniture Store category

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M Mark Banyard
64 days ago

Exceeding Expectations: A Testimonial of Unmatched Service and Lightning-Fast Delivery

When I first discovered bigwicks.co.uk, I was drawn in by their promise of great service and good prices. Little did I know that my experience would far surpass my expectations. From the moment I placed my order, the team at Big Wicks went above and beyond to ensure that every detail was taken care of. Not only did they offer competitive prices, but the swift delivery truly amazed me. Within no time, my package arrived at my doorstep, perfectly packaged and ready to be enjoyed. Their commitment to efficiency and customer satisfaction is truly commendable. I am a loyal customer now, not just because of their products, but because of the exceptional service I received. Big Wicks has set the bar high for online retailers, and I can confidently say that they have gained a customer for life. Thank you for making my shopping experience a memorable one!
M Mark Banyard
64 days ago

Unmatched Service, Unbeatable Prices, and Lightning-Fast Delivery: My Bigwicks.co.uk Experience

From the moment I clicked on the Bigwicks.co.uk website, I knew I was in for a treat. Their service is nothing short of exceptional – prompt responses to queries, a user-friendly interface, and a seamless ordering process. And don't get me started on their prices; they truly offer the best deals without compromising on quality. To top it all off, the delivery was astonishingly swift. I placed my order and before I knew it, my package was at my doorstep, perfectly intact and ready to light up my home. Bigwicks.co.uk has set the bar high for online shopping experiences. I wholeheartedly recommend them to anyone looking for top-notch service, unbeatable prices, and lightning-fast delivery.
R Raymund
64 days ago

Exceptional Service and Fast Delivery – A Shopper’s Paradise at Bigwicks.co.uk

From the moment I clicked onto Bigwicks.co.uk, I knew I had stumbled upon a gem. This online store exuded reliability in every aspect. Not only did they offer reasonable postage rates, but the free shipping threshold made my shopping experience even more delightful. The care they put into packaging my items showcased a level of dedication that is hard to come by these days. I was blown away by the speed of delivery; it felt like my order arrived at warp speed! The efficiency with which Bigwicks.co.uk operates is truly commendable. Every step of the purchasing process was seamless, from browsing their wide selection to checking out and receiving my package. If you're looking for an online store that not only meets but exceeds your expectations, look no further than Bigwicks.co.uk. Trust me; you won't be disappointed. Their exceptional service and fast delivery make them a true shopper's paradise.
R Raymund
64 days ago

Exceptional Service and Speedy Delivery at BigWicks

Sharing my experience with bigwicks.co.uk - a truly reliable online store that exceeded my expectations. Not only did they offer reasonable postage rates, but also free shipping on orders over a certain amount, making shopping convenient and affordable. What truly impressed me was the meticulous packaging of my items, ensuring they arrived in perfect condition. Additionally, the delivery was exceptionally fast, allowing me to enjoy my purchases without delay. BigWicks has truly set the bar high for online shopping experiences. Highly recommended!
D Dodge71
65 days ago

A Gem of a Company – Bigwicks Shines Bright

As a loyal customer of bigwicks.co.uk, I can't help but sing their praises. The speed at which they dispatch orders is truly impressive, and the care they put into packaging is evident - no leakage, no mess, only delightful scents. The Maison Berger fragrances they offer are not only competitively priced but also come in a wide array of captivating scents, making it a fragrance aficionado's paradise. I've shopped with them multiple times, and each experience has been nothing short of exceptional. Bigwicks has definitely won my loyalty.
D Dodge71
65 days ago

Exceptional Service and Rapid Delivery – A Fan for Life!

Bigwicks.co.uk has truly won me over with their exceptional service and lightning-fast dispatch. I can't help but sing their praises after making not one, but two purchases from their website. Each time, I was astounded by how quickly my orders were dispatched and delivered right to my doorstep. The attention to detail in packaging the fragrance oil to prevent any leakage spoke volumes about their commitment to customer satisfaction. What's more, I was delighted to find that the Maison Berger fragrances were competitively priced, offering a wide array of captivating scents to choose from. Bigwicks has undeniably become my go-to destination for all things fragrant, and I eagerly look forward to continuing my shopping journey with them. If you're in search of a reliable company with top-notch products and impeccable service, look no further than Bigwicks. They've certainly gained a fan for life in me!
D Dodge71
65 days ago

Exceeded Expectations: A Fragrant Delight at Bigwicks.co.uk

When I stumbled upon Bigwicks.co.uk, I wasn't expecting much, but boy, was I pleasantly surprised! My online shopping experience with them has been nothing short of exceptional. From the moment I hit the "Order Now" button to the swift delivery at my doorstep, every step was seamless. What truly stood out to me was their lightning-fast dispatch. No waiting around for weeks on end wondering where my package was – Bigwicks got my orders to me quicker than I could have hoped for. The care taken in packaging my Maison Berger fragrances deserves a special mention. Each bottle was securely wrapped, ensuring not a drop of that precious scent was lost in transit. And the scents themselves? Simply divine. The competitively priced Maison Berger fragrances had me in olfactory heaven. With such a vast range to choose from, I felt like a kid in a candy store, except the candies were fragrances that filled my space with luxury and elegance. As a customer who values efficiency, quality, and a good deal, Bigwicks.co.uk ticks all the boxes. Rest assured, I've found my go-to online store for all things fragrant. Thank you, Bigwicks, for making my shopping experience a fragrant delight – I'll be back for more, that's for sure.
D Dodge71
65 days ago

Unmatched Service and Scent Selection at Bigwicks: A Satisfied Shopper’s Tale

My experience with bigwicks.co.uk has been nothing short of exceptional. I have had the pleasure of making two separate purchases from Bigwicks, and on both occasions, I was thoroughly impressed by their swift dispatch process. Without fail, my orders arrived punctually, showcasing their commitment to speedy deliveries. What truly sets Bigwicks apart is their attention to detail when it comes to packaging. The fragrance oils I ordered were meticulously wrapped to prevent any potential leaks during transit, demonstrating their dedication to customer satisfaction. Exploring their selection of Maison Berger fragrances was a delightful journey in itself. Not only did I find the prices to be competitive, but the sheer variety of scents available left me spoiled for choice. From floral notes to woody undertones, Bigwicks had it all. After such positive experiences, I have no doubt that I will be a returning customer. The seamless shopping experience, combined with their impeccable service, has earned Bigwicks a permanent place on my go-to list for all things fragrant. Thank you, Bigwicks, for making each purchase a pleasure. I eagerly look forward to my next olfactory adventure with your exceptional products.
A alison
68 days ago

Exceeding Expectations: A Customer’s Unforgettable Experience with Big Wicks

Discovering Big Wicks was a game-changer for me. Their fantastic service and attention to detail left me beyond satisfied. From the moment I placed my order, to the arrival of my carefully packaged purchase, every step was seamless. The speedy delivery was impressive, but what truly delighted me was the product itself. It exceeded my expectations and added a touch of joy to my home. I can't wait to return to Big Wicks for all my future needs.
A alison
68 days ago

Exceptional Experience with BigWicks

I cannot express enough how grateful I am for the exceptional service I received from BigWicks. From the moment I placed my order, I was impressed by the seamless process and attention to detail. The packaging was not only secure but also environmentally friendly, which aligns with my values as a consumer. The delivery was remarkably fast, and I was overjoyed to receive my purchase sooner than expected. Furthermore, the product itself exceeded my expectations and added a touch of delight to my home. The quality was evident, and it's clear that BigWicks prioritizes customer satisfaction. I am genuinely impressed and will undoubtedly be a loyal customer in the future. Thank you, BigWicks, for providing an outstanding experience. I wholeheartedly recommend this company to anyone seeking top-notch products and service.
A alison
68 days ago

Exceeding Expectations: A Testimonial for Exceptional Service

When I stumbled upon bigwicks.co.uk, little did I know that I was about to encounter a level of service that would redefine my online shopping experience. The moment my order arrived, I was greeted with a package that was not only well-packaged but arrived at my doorstep with lightning speed. Opening the box, I couldn't help but be delighted with my purchase. The quality exceeded my expectations, leaving me feeling like I had made an excellent choice by choosing bigwicks.co.uk. Their attention to detail and dedication to customer satisfaction truly shines through their service. I can confidently say that this fantastic service has set a new standard for me when it comes to online shopping. Thank you, bigwicks.co.uk, for not just meeting but exceeding my expectations!
A alison
68 days ago

Exceeding Expectations: A Heartfelt Tribute to Bigwicks.co.uk’s Exceptional Service

When I stumbled upon Bigwicks.co.uk, I was hopeful but cautious, unsure of what to expect. However, from the moment I placed my order to the second it arrived at my doorstep, I was blown away by the level of service I received. The packaging was meticulous, ensuring that my purchase arrived in pristine condition. What truly set Bigwicks.co.uk apart was their commitment to speed. The delivery was not just prompt; it was almost magical how swiftly my order reached me. In today's fast-paced world, this level of efficiency is a rarity that deserves recognition. And as I unwrapped my purchase, I couldn't help but smile. The product was even better than I had imagined, a true testament to Bigwicks.co.uk's dedication to quality. Thank you, Bigwicks.co.uk, for exceeding my expectations and for providing such fantastic service. You have gained a loyal customer in me, and I cannot wait to continue exploring your offerings in the future.
H Hayley
95 days ago

A Disappointing Unboxing Experience at Bigwicks

Sharing my recent experience with bigwicks.co.uk - I recently placed an order for a 25th Anniversary Jellycat Jack from Bigwicks, and I must say, I was quite disappointed with the packaging. The item arrived in a simple cardboard box without any additional protective measures. Due to the adverse weather conditions, the box and the plush toy were both soaking wet, leading to creased tags and a rather unhappy unboxing experience. Upon reaching out to Bigwicks to address the issue, their response left much to be desired. Blaming the mishap on the courier service, they offered to process a refund if I wasn't satisfied, but unfortunately, they did not have any more stock of the particular plush toy that I had ordered. This lack of accountability and effort to rectify the situation was quite disheartening, especially considering the investment in such a special item. As a result of this experience, I am hesitant to make any further purchases of expensive items from Bigwicks in the future. It's important to ensure that the packaging aligns with the value of the products being offered.
H Hayley
95 days ago

A Disappointing Unboxing Experience: Bigwicks.co.uk Review

As a loyal customer, I was excited to order a 25th Anniversary Jellycat Jack from Bigwicks for the first time. However, my excitement quickly turned into disappointment upon receiving the package. The plush arrived in a mere cardboard box, lacking any protective packaging. The recent adverse weather conditions left the box drenched, causing it to disintegrate and leaving poor Jellycat Jack soaked and with creased tags. My attempt to address this issue with Bigwicks was met with disinterest. They shifted the blame to the courier and offered a refund, despite the unavailability of the item in their stock. This experience left me disheartened, especially considering the significant investment involved in purchasing such items. It's unfortunate that the company's disregard for appropriate packaging does not align with the value of their products. Regrettably, this experience has deterred me from considering further purchases of expensive items from Bigwicks in the future. I hope this review serves as a cautionary tale for fellow consumers considering ordering from them.
H Hayley
95 days ago

A Disappointing Delivery Experience

I recently had a disappointing experience with my order from bigwicks.co.uk. I was excited to receive my 25th Anniversary Jellycat Jack, but that excitement quickly turned to disappointment when I saw the state of the packaging. The poor plush arrived in just a cardboard box, without any protective cushioning, leaving it vulnerable to the elements. Due to the inclement weather, the cardboard box was wet and falling apart, and my beloved Jellycat Jack was soaked and had creased tags. When I reached out to the company, they seemed indifferent and shifted the blame to Royal Mail. Their offer of a refund was of little comfort, especially since they didn't have any more of this specific plush in stock. This experience has left me disheartened, considering the significant investment these items require. Unfortunately, I won't be risking any more expensive orders from them in the future. It's a shame that such a subpar packaging effort marred the joy of receiving a special item.

As one of the leading online retailers in the United Kingdom, Bigwicks.co.uk is a premier destination for those seeking high-quality scented candles, home fragrances, and accessories. With their vast selection, excellent customer service, and commitment to providing value for money, Bigwicks.co.uk has established a solid reputation in the industry.

Pros:

  • Diverse Product Range: Bigwicks.co.uk offers an extensive collection of candles, diffusers, wax melts, and other home fragrances. They stock products from well-known brands as well as unique and specialty items.
  • Competitive Pricing: Customers can find a range of price points to suit their budget, without compromising on quality. Bigwicks.co.uk often offers promotions and discounts, making their products even more affordable.
  • Excellent User Experience: The website is designed to be user-friendly, with easy navigation and a well-organized layout. Finding and purchasing products is a seamless process, ensuring a positive shopping experience.
  • High-Quality Products: Bigwicks.co.uk takes pride in offering candles and fragrances of exceptional quality. They carefully curate their selection to ensure that customers receive products that meet their expectations.
  • Responsive Customer Service: The dedicated customer service team at Bigwicks.co.uk is known for their prompt and helpful assistance. They are available via phone, email, and live chat to address any queries or concerns.

Cons:

  • Limited Physical Stores: While Bigwicks.co.uk has a strong online presence, they have a limited number of physical stores. This may inconvenience some customers who prefer to see and smell the products before purchasing.
  • Returns and Exchanges: While Bigwicks.co.uk has a reasonable returns and exchanges policy, it might not be as flexible as some customers would prefer. Checking the terms and conditions before making a purchase is advisable.

User Experience:

Bigwicks.co.uk offers a seamless and enjoyable user experience. The website is well-designed, with clear categories and search functionalities that enable customers to quickly find the products they desire. The visuals and descriptions provide detailed information, helping customers make informed choices. The checkout process is smooth and secure, instilling confidence in the purchase.

Pricing and Value for Money:

From budget-friendly options to luxurious scents, Bigwicks.co.uk caters to all price ranges. Their products offer excellent value for money, as they focus on delivering high-quality items at competitive prices. Regular promotions and discounts further enhance the value proposition.

Customer Service:

Bigwicks.co.uk's customer service team is attentive, knowledgeable, and quick to respond. They are available via multiple channels, ensuring that customers can seek assistance in their preferred manner. Whether it's tracking an order, resolving an issue, or answering product queries, their team strives to provide a positive experience.

Product Quality and Selection:

Bigwicks.co.uk offers a diverse selection of candles and home fragrances from reputable brands. They prioritize quality and select products that are made with premium ingredients, ensuring a delightful sensory experience for customers. Whether customers seek traditional scents or unique blends, they will find a wide array of options to suit their preferences.

Website Usability:

The Bigwicks.co.uk website boasts excellent usability. The design is crisp and intuitive, and the navigation is smooth. The search function is effective, and the product pages provide comprehensive details including descriptions, ingredients, and customer reviews. The website is optimized for both desktop and mobile experiences, allowing users to shop conveniently across devices.

Returns and Exchanges:

Bigwicks.co.uk has a reasonable returns and exchanges policy. Customers can return products within a specified timeframe if they are unused and in their original packaging. However, it is advisable to review the terms and conditions on the website for further details.

Promotions and Discounts:

Bigwicks.co.uk frequently offers promotions and discounts, helping customers save money on their purchases. These deals may include seasonal sales, bundle offers, or discount codes. Customers are encouraged to regularly check the website or subscribe to the newsletter to stay informed about the latest promotions.

Reputation:

Bigwicks.co.uk has built a favorable reputation within the industry. Their commitment to quality, reliability, and attentive customer service has garnered positive reviews and testimonials from satisfied customers. They have established themselves as a trusted retailer in the home fragrance market.

Payment Options:

Bigwicks.co.uk offers a range of payment options to accommodate customer preferences. These include major credit cards, debit cards, and popular online payment platforms. Their secure payment process ensures that customers' financial information is protected.

Loyalty Programs:

Bigwicks.co.uk does not currently have a loyalty program in place. However, customers can stay updated on future loyalty initiatives by subscribing to the newsletter or following their social media channels.

Customer Reviews:

The customer reviews for Bigwicks.co.uk are overwhelmingly positive. Customers praise the high-quality of the products, the extensive selection, and the reliable customer service. These positive reviews reflect the trust and satisfaction that customers have experienced when shopping at Bigwicks.co.uk.

Community Involvement:

Bigwicks.co.uk actively engages with its community through social media platforms. They share relevant content, offer tips on creating inviting spaces, and encourage customers to share their experiences. This fosters a sense of community among fragrance enthusiasts and allows for interaction and feedback.

Shipping and Costs:

Bigwicks.co.uk offers shipping across the United Kingdom. The cost and delivery time depend on the size and weight of the order, as well as the chosen shipping method. They strive to process orders promptly and provide tracking information for customers to monitor their packages.

In conclusion, Bigwicks.co.uk is a highly reputable and customer-centric retailer offering a diverse range of high-quality scented candles and home fragrances. With competitive pricing, excellent user experience, and outstanding customer service, it is clear why Bigwicks.co.uk is a trusted destination for fragrance enthusiasts. Whether customers are searching for luxurious scents or seeking budget-friendly options, they can rely on Bigwicks.co.uk to deliver products of exceptional value.