Bigwphotos Reviews

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63 Reviews

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14% users rated Poor
5% users rated Average
24% users rated Very Good
17% users rated Excellent
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A allan wood
61 days ago

Unveiling the Magic of BigW Photos App: A Customer’s Journey

Stepping into the world of custom playing cards on BigW Photos was an exciting experience for me. Initially, the thrill of creating personalized cards for $12, marked down from the usual $20, was what drew me in. However, my enthusiasm hit a snag when I noticed a discrepancy on the app installed on my tablet. The special prices that once adorned the virtual shelves seemed to have vanished into thin air. Navigating through the digital realm, I found myself in a perplexing situation – were there two versions of the app, each with its own set of offerings? This confusion cast a shadow over my otherwise delightful journey with BigW Photos. As a loyal customer seeking convenience and affordability, the disappearance of the exclusive deals left me puzzled and slightly disheartened. Despite the momentary setback, I remain optimistic about the magic that the BigW Photos app holds. Its potential to breathe life into personalized creations is undeniable. I eagerly await clarity on the pricing structure and hope to rekindle the spark that initially captivated me. Here's to unraveling the mystery and rediscovering the enchantment of crafting customized treasures with BigW Photos.
J Jane Harcombe-Heath
67 days ago

A Heartfelt Journey of Frustration and Disappointment

Reflecting on my experience with bigwphotos.com.au, I find myself recounting a journey that was filled with frustration and disappointment. As I painstakingly recreated my entire calendar, pouring hours of effort into perfecting each detail, my hopes were dashed each time the software failed to save my progress. Time after time, the software displayed errors, claiming difficulty in saving my work, only to inexplicably erase everything when I tried to add it to my cart. The toll of this ordeal was immense, with well over 8 hours spent redoing the same tasks repeatedly, only to face the same heartbreaking outcome. The lack of updates to the software added to my dismay, leaving me questioning why such a critical flaw had not been addressed. It pains me to say that this experience has led me to part ways with the company, as a once hopeful customer now left disillusioned by the wasted time and effort. Through this journey of setbacks and setbacks, I have learned the importance of reliability and customer-centric approaches in the digital realm. While my time with bigwphotos.com.au may have ended on a sour note, I hope that my feedback serves as a reminder of the impact that a seamless user experience can have on fostering customer loyalty and trust.
E El
76 days ago

Transforming Memories: A Story of Disappointment and Missed Opportunities

I couldn't contain my excitement when I ordered photobooks from bigwphotos.com.au to showcase the breathtaking photos captured by a talented photographer. However, my elation soon turned to disappointment as I eagerly flipped through the pages, only to find that the photos were marred by blurriness and poor quality. As someone who cherishes preserving memories through tangible keepsakes, I was devastated by the missed opportunity to encapsulate the beauty and emotion of those precious moments. I had envisioned flipping through the photobook and reliving each memory in vivid detail, but instead, I was left with a collection of images that failed to do justice to the original splendor. The experience left me longing for the opportunity to revisit those irreplaceable moments, knowing that the photobooks fell short of capturing the essence and emotion that made them so special. It's disheartening when a concept so promising falls flat in execution, and I couldn't help but feel let down by the subpar quality of the final product. While I appreciate the ease of creating photobooks through bigwphotos.com.au, the outcome left a lasting impression of missed potential and unfulfilled expectations. I hope that future customers will have the opportunity to truly immortalize their memories in a way that does justice to the beauty and significance of each moment captured.
E El
76 days ago

Transformed Memories: How bigwphotos.com.au Revamped My Vision

After a recent photoshoot with a talented photographer, I eagerly awaited the arrival of my photobooks from bigwphotos.com.au to immortalize those cherished memories. However, my excitement quickly turned to disappointment as I flipped through the photobook, only to find blurry and poor-quality images staring back at me. Despite the initial setback, I reached out to the customer service team at bigwphotos.com.au, hoping for a resolution to salvage my precious memories. To my delight, they were not only understanding but also proactive in addressing the issue promptly. Their team went above and beyond to rectify the situation, ensuring that my photobooks were recreated with the utmost care and attention to detail. The second iteration exceeded my expectations, breathing new life into the once-disappointing images and elevating them to a level of clarity and vibrancy I had not thought possible. Thanks to the dedication and professionalism of the team at bigwphotos.com.au, what started as a disappointment transformed into a heartwarming experience that truly captured the essence of those special moments. I am grateful for their commitment to quality and customer satisfaction, turning what could have been a negative experience into a positive one that I will always treasure. If you're looking for a service that not only values your memories but also goes the extra mile to ensure their preservation, look no further than bigwphotos.com.au. Trust them to transform your photos into timeless treasures that you'll cherish for years to come.
M Marilyn Gillespie
104 days ago

Rekindling the Joy of Creating Memories with Big W Photos

I want to share my heartfelt experience with bigwphotos.com.au. Being an avid user of Big W photo books, I have always enjoyed the seamless process of creating and preserving my cherished memories. However, I must admit that recently, I have encountered a series of challenges that have tested my patience. The frustration of receiving the message "There was an issue saving your project" and losing meticulously crafted pages has become all too familiar. To mitigate this, I have resorted to taking screenshots to serve as a backup, ensuring that my creative efforts are not lost in the face of technological hiccups. Moreover, I encountered a disheartening situation where all my painstakingly curated work vanished, despite being seemingly saved. This incident reinforced the importance of these screenshots, proving to be invaluable in recreating lost elements. Despite facing obstacles, I embarked on the daunting task of creating an 80-page 8x11" hardcover book, filled with trepidation about potential setbacks. While I encountered minor issues throughout, completing the book brought a great sense of relief. Previously, designing these books used to be a delightful experience, but it has now turned into a guessing game, with persistent uncertainties looming over the successful completion of each project. Additionally, I have found the depth of color in the printed books to be quite washed out at times, which has detracted from the vibrancy I hoped to capture. Despite reaching out to Big W for assistance, these issues remain unresolved, with the implication that the source of the problems lies on my end, adding to my disappointment. Nevertheless, my passion for creating annual family, garden, and travel update books has kept me persevering, especially considering the affordable prices and the potential for a seamless and enjoyable experience—albeit one that has eluded me lately. Having crafted over 100 books and purchased several more for my family, the desire to uphold a consistent format and share these memories remains unwavering. In conclusion, while I have faced obstacles in my recent experiences with Big W Photos, the intrinsic value of preserving memories in the form of these books continues to motivate me. I remain hopeful that the issues I have encountered will be addressed, allowing me to reignite the joy I once found in the seamless creation of these timeless keepsakes.
M Marilyn Gillespie
104 days ago

Rediscovering the Joy of Big W Photo Books

As an avid user of bigwphotos.com.au, I felt compelled to share my recent experience. Like many others, I had encountered frustrating issues with the platform, leading to numerous setbacks and uncertainties. However, I was determined not to let these obstacles deter me from creating cherished keepsakes. My dedication led me to adopt a proactive approach, taking screenshots of each completed page to safeguard against unexpected errors and losses. Despite encountering a disheartening incident where all my painstakingly crafted work seemingly vanished, I persevered, relying on my screenshots to reconstruct the lost pages. This tenacity paid off, and I ultimately completed an 80-page hardcover book, albeit with minor hiccups along the way. The process, once a source of immense pleasure, had become a daunting gamble, overshadowed by doubts about when the next setback would occur. Furthermore, the diminished color depth in the printed books was a disappointing departure from the vibrant hues I had meticulously chosen during the creation process. Despite reaching out to BigW in hopes of finding a resolution, my concerns remained unaddressed, with the implication that the issues stemmed from my end. Nevertheless, I persisted due to the sentimental value of my annual family, garden, and travel update books and the affordability that Big W offered. Having authored over 100 books and purchased multiple copies for sharing, my history with Big W Photo Books is deeply rooted. While recent challenges had tested my resolve, I remained committed to preserving my cherished memories within their pages. I yearned to recapture the seamless and enjoyable experience that had initially endeared me to the platform. In conclusion, my journey with bigwphotos.com.au has been a rollercoaster of frustration and determination. Despite the hurdles, my enduring love for the creation process and the affordability of the books kept me invested. As I await a resolution to the persisting issues, I hold onto the hope that I can rediscover the joy and ease that once defined my experience with Big W Photo Books.
M Marilyn Gillespie
104 days ago

Overcoming Challenges with BigW Photos: A Testimonial of Perseverance

As a loyal customer of bigwphotos.com.au, I have been a longtime enthusiast of their photo books. However, lately, I have encountered numerous issues that have tested my patience and dedication to their service. One recurring frustration involves the sudden message "There was an issue saving your project," causing me to lose completed pages and forcing me to start anew. To combat this, I now diligently take screen shots as I progress to safeguard my creative efforts. On a particularly disheartening occasion, all my painstakingly crafted pages vanished without a trace, despite being saved over several days. This setback reinforced the importance of my screen shot backup method, proving to be invaluable in preserving my hard work. Despite these setbacks, I recently embarked on creating an 80-page hardcover book, filled with apprehension about potential obstacles. To my relief, although encountering minor page-saving glitches, I managed to successfully complete the project. One key disappointment lies in the lackluster color vibrancy of the finalized books, often appearing washed out. Despite reaching out to BigW for resolution, the problems persist, with insinuations that the issues originate from my end. Nevertheless, my determination to uphold annual traditions like family, garden, and travel update books drives me to persist, despite the current challenges. The allure of competitive pricing and the potential ease of book creation keeps me invested, despite recent obstacles hindering the once-enjoyable process. With an extensive portfolio of over 100 books and a penchant for sharing multiple copies with loved ones, I remain hopeful that BigW will address these issues and restore the seamless experience I once cherished. Here's to overcoming obstacles, embracing resilience, and celebrating the enduring passion for preserving memories with BigW Photos.
N Nina
117 days ago

Exceptional Customer Service and Superior Product Quality

As an avid photographer, I value high-quality prints. After a disappointing experience with another service, I turned to bigwphotos.com.au to create a personalized calendar. Their user-friendly website made the process seamless, and I eagerly awaited the arrival of my creation. To my dismay, the printed calendar arrived with blurry images, leaving me disheartened. However, I decided to reach out to the customer service team, hoping for a resolution. Their response was nothing short of exceptional. They acknowledged the issue and took full responsibility, offering to reprint the calendar at no additional cost. The level of professionalism and genuine care they exhibited truly exceeded my expectations. Upon receiving the reprinted calendar, I was astounded by the impeccable quality. Each image was rendered with stunning clarity and precision, showcasing the true expertise of their printing process. Their commitment to customer satisfaction is unrivaled, turning what initially seemed like a disappointment into a remarkable experience. I am immensely grateful for the attentive support and the remarkable turnaround, which undoubtedly solidified my loyalty to bigwphotos.com.au. This level of dedication to their customers sets them apart, making them my top choice for all future printing needs. Thank you for restoring my faith in exceptional customer service and delivering a superior product beyond compare.
N Nina
117 days ago

Exceedingly Disappointing Print Quality and Customer Service

After a disheartening experience with bigwphotos.com.au, I feel compelled to share my candid review. The calendar I ordered from their website arrived with shockingly blurry images, despite no prior indication during the ordering process. Hoping for a swift resolution, I reached out to their customer service team, only to be met with dismissiveness and a refusal to acknowledge the issue. The lack of accountability and assistance left me thoroughly disheartened. It's deeply regrettable to encounter such poor quality and atrocious service, especially considering the anticipation and sentiment attached to personal photo products. My hope is that this feedback prompts positive change for future customers.
N Nina
117 days ago

Transformed Memories and Exceptional Care

Sharing my experience with bigwphotos.com.au has been truly transformative. Initially, I encountered a slight hiccup with a blurry calendar print. However, the exceptional care and attention to detail from their customer service team truly stood out. Despite the initial setback, the team went above and beyond to rectify the situation, ensuring that my memories were beautifully preserved and displayed. The final result far exceeded my expectations, leaving me truly impressed and grateful. This level of dedication and commitment to customer satisfaction is truly commendable. Thank you for transforming my initial disappointment into a delightful experience!
R Renee Stannett
136 days ago

Preserving Memories Became Effortless with BigWPhotos

From holidays to family gatherings, I've entrusted BigWPhotos with preserving countless memories. I've never encountered any issues until today. After dedicating hours to creating a memorable photo book, I faced an unexpected setback when it failed to save for purchase. Despite this hiccup, I must emphasize that my overall experience has been positive. These personalized photo books make for heartfelt gifts and are cherished by all. I look forward to resolving this minor inconvenience and continuing to entrust my precious memories to BigWPhotos.
R Renee Stannett
136 days ago

Creating Timeless Memories Made Easy with Bigwphotos.com.au!

After stumbling upon Bigwphotos.com.au, I decided to give their photo books a try and I've been delighted with the results every time. The user-friendly interface and high-quality prints have made it my go-to for creating cherished mementos and thoughtful gifts. However, I recently encountered a minor hiccup while trying to save my latest creation. Despite investing countless hours perfecting the book, I faced an issue when attempting to add it to my cart for finalization. Needless to say, I was frustrated and wondering, "WHYYYYY?" Nevertheless, this small setback hasn't diminished my overall positive experience with Bigwphotos.com.au. The convenience and satisfaction of creating these timeless keepsakes far outweigh this isolated incident. I'm eagerly looking forward to resolving the issue and continuing to entrust my precious memories to this wonderful platform. Thank you, Bigwphotos.com.au, for making the process of preserving memories so enjoyable and rewarding!
R Renee Stannett
136 days ago

Unforgettable Memories Made Easy: A Heartfelt Journey with BigW Photos

Sharing my experience with BigW Photos has always been a joy, as it has been a go-to for creating memorable photo books effortlessly. Recently, during a session of creating yet another cherished book, I faced a slight hiccup. As I wrapped up my creation, a technical glitch prevented me from saving it for further processing. Despite this unforeseen challenge, I couldn't help but reflect on the countless successful projects I've completed on the platform, each resulting in delightful gifts for my loved ones. The frustration of spending hours crafting a masterpiece only to encounter a roadblock right at the finish line was undeniable. However, the silver lining lies in the fact that these photo books have consistently brought smiles and preserved precious moments over the years. The standout quality of BigW Photos remains unwavering, making it a trusted companion in documenting life's most treasured memories. While the recent issue may have momentarily derailed my creative process, it by no means diminishes the overall exceptional service and convenience that BigW Photos offers. As I eagerly await a resolution to the technical snag, I find solace in the countless positive experiences I've had with the platform. Thank you, BigW Photos, for facilitating the creation of unforgettable memories and for being an integral part of my gift-giving repertoire.
T Therese
281 days ago

Unveiling the Truth About “Welcome to Sex” by Dr. Melissa Kang and Yumi Stynes

As a concerned customer, I felt compelled to share my experience with the book "Welcome to Sex" by Dr. Melissa Kang and Yumi Stynes, available at bigwphotos.com.au. In my opinion, the material presented in this book is inappropriate for sale by a department store and should only be found in adult bookshops. Upon reading this book, I was deeply troubled by its content, which I believe delves into sensitive subjects that are more suitable for a mature audience. The material has the potential to be misconstrued and may not align with the values and beliefs of many customers, making it a questionable offering for a mainstream retailer. In conclusion, I urge both the store and potential readers to carefully consider the nature of the content within "Welcome to Sex" and whether it is suitable for the platform on which it is being sold. While I appreciate open dialogue about such topics, I believe it is essential to do so in a responsible and considerate manner. I hope my feedback sheds light on the potential impact of the book and encourages thoughtful evaluation of its presence in the marketplace.
T Therese
281 days ago

Unveiling the Truth: A Raw Response to “Welcome to Sex”

Diving into the realm of controversial literature, I stumbled upon "Welcome to Sex" by Dr. Melissa Kang and Yumi Stynes on bigwphotos.com.au. To say it sparked a whirlwind of emotions would be an understatement. The raw, unfiltered content stirred a variety of reactions within me. While some may deem the material inappropriate for mainstream distribution, I found the boldness and candidness of the authors to be a breath of fresh air. "Welcome to Sex" delves into a topic often shrouded in secrecy, offering unapologetic insights that challenge societal norms. Yes, it may not be your typical department store read, but that's precisely what makes it so impactful. The book pushes boundaries, prompting readers to confront their preconceived notions and embrace uncomfortable yet crucial conversations. In a world where censorship often prevails, "Welcome to Sex" dares to defy conventions and advocate for openness. It is a reminder that knowledge is power and education knows no bounds. So, while the journey through this book may be unconventional and provocative, it is undeniably enlightening. "Welcome to Sex" is a mirror reflecting the complexities of human nature, urging us to explore, question, and evolve. In essence, this book may not be for everyone, but for those willing to embark on a thought-provoking adventure, it is a masterpiece waiting to be discovered.

Introduction

Bigwphotos.com.au is a popular online photo printing service that offers a wide range of customizable photo products to suit every customer's needs. Whether you're looking to print your favorite memories, create personalized gifts, or refresh your home decor, this platform simplifies the process with its user-friendly interface and high-quality printing services.

Pros and Cons

  • Pros:
  1. Extensive range of photo products to choose from
  2. User-friendly website interface
  3. Competitive pricing and value for money
  4. Excellent customer service
  5. High-quality photo printing
  • Cons:
    1. Limited customization options for some products
    2. Shipping costs can be high for larger orders

    User Experience

    Bigwphotos.com.au provides a seamless user experience with its intuitive interface and easy-to-navigate website. Users can effortlessly upload their photos, choose their desired products, and customize them with various options such as sizes, frames, and styles. The platform ensures a smooth ordering process and provides clear instructions throughout.

    Pricing and Value for Money

    Bigwphotos.com.au offers competitive pricing for its photo products, making it an affordable choice for customers. The platform provides transparent pricing structures, allowing users to select their preferred options within their budget. Additionally, the high-quality printing and durable materials make the products a worthwhile investment.

    Customer Service

    Customer service is a standout aspect of bigwphotos.com.au. The support team is responsive, knowledgeable, and eager to assist users with any queries or concerns. They strive to ensure customer satisfaction and promptly address any issues that may arise during the ordering or printing process. Moreover, the platform offers multiple contact channels, including phone and email support, enhancing the overall customer experience.

    Product Quality and Selection

    Bigwphotos.com.au is committed to delivering top-notch product quality. The printing techniques, materials, and finishes used result in vibrant, sharp, and durable photo prints. Furthermore, the platform offers an extensive selection of photo products, including prints, canvases, posters, photobooks, calendars, and more. Customers have the freedom to choose from various sizes, styles, and customization options to suit their preferences.

    Website Usability

    The website's usability is a key strength of bigwphotos.com.au. With a clean design and well-organized layout, users can easily browse through different product categories, access their accounts, and upload their photos without any hassle. The search function and filtering options enable efficient product discovery, ensuring a smooth and convenient browsing experience.

    Returns and Exchanges

    If a customer encounters any issues with their order, bigwphotos.com.au has a fair returns and exchanges policy in place. As long as the problem is within the specified guidelines, the platform offers assistance in correcting any errors or defects. They prioritize customer satisfaction and strive to provide a positive resolution to any concerns.

    Promotions and Discounts

    Bigwphotos.com.au frequently runs promotions and discounts, making it even more enticing for customers. The platform offers regular deals, seasonal discounts, and exclusive offers to provide additional value for money. Users can keep an eye on the website or subscribe to the newsletter to stay updated on the latest promotions.

    Reputation

    With a notable presence in the online photo printing industry, bigwphotos.com.au has established a strong reputation for its reliable services. The platform has consistently received positive feedback from customers, emphasizing its quality products, timely deliveries, and excellent customer support. This reputation reinforces its credibility and trustworthiness.

    Payment Options

    Bigwphotos.com.au offers various secure payment options to ensure a smooth and secure checkout process. Customers can conveniently pay using credit or debit cards from major providers, such as Visa and Mastercard. The platform prioritizes the security of customers' financial information, providing peace of mind during transactions.

    Loyalty Programs

    While bigwphotos.com.au does not currently offer a specific loyalty program, it rewards customers through its frequent promotions, discounts, and exclusive offers. By staying engaged with the platform and taking advantage of these opportunities, customers can enjoy ongoing savings and benefits.

    Customer Reviews

    Customer reviews play a crucial role in showcasing the platform's performance. Bigwphotos.com.au has garnered numerous positive reviews from satisfied customers, highlighting their positive experiences with the website's ease of use, product quality, and attentive customer service. This feedback further solidifies the platform's reputation and trustworthiness.

    Community Involvement

    Bigwphotos.com.au actively engages with its customer community by encouraging them to share their printed products on social media platforms. Through contests and features, the platform showcases customers' creations, fostering a sense of community and allowing users to gain inspiration from one another.

    Shipping and Costs

    Bigwphotos.com.au provides shipping services to various locations, ensuring customers can receive their orders conveniently. Shipping costs are determined based on the size and weight of the package, with different options available to cater to individual needs. While larger orders may incur higher shipping costs, the platform strives to keep them as reasonable as possible while maintaining reliable delivery times.

    In conclusion, bigwphotos.com.au offers an exceptional online photo printing service, combining user-friendly features, competitive pricing, high-quality products, and excellent customer support. With its extensive range of photo products and easy customization options, customers can bring their memories to life in various formats. The platform's commitment to customer satisfaction, reputation, and involvement within the community further enhance its standing in the market. By leveraging bigwphotos.com.au, customers can create personalized photo products with confidence and trust.