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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 10 Jul 2019

Last updated by on 06 Mar 2023

"Hi There! My name is Tanya Djavadzadeh. I am a social media strategist who has been helping build pages in the political and film industry."
Dec 2022 5 5 2 5 5 5
Jan 2023 5 1.3 5 4.6 5 4.2
Feb 2023 5 5 1 5 1.8 5
Mar 2023 5 5 5 5 5 5
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Detailed Bikanervala Review by

Introduction: is a well-known Indian food brand offering a wide variety of snacks, sweets, and ready-to-eat meals online. The company was founded in 1950 and now has a strong presence in over 130 Indian cities. Bikanervala is known for its delicious and high-quality products that cater to the taste buds of every foodie.

Pros and Cons:

Pros: offers a wide range of products that are suitable for all occasions, available for online shopping. The site has a simple and intuitive user interface that makes the shopping experience seamless. The product quality is unquestionable, and the packaging is done with great care to ensure that the products reach customers in perfect condition. The company offers products that follow the latest food safety standards, so customers can be confident that they are consuming fresh and healthy food. Cons: The delivery service can be slow at times, which can lead to disappointment for customers who are looking to receive their orders quickly. Additionally, the website lacks detailed product descriptions and nutritional information, which can be a concern for health-conscious customers.

User Experience: has a user-friendly interface, with a well-organized menu that allows customers to quickly and easily find products they are looking for. The site is fast and responsive, which enhances the shopping experience. The product pages have clear images and prices, making it easy for customers to make an informed decision before making a purchase.

Pricing and Value for Money: may seem expensive compared to other Indian food brands, but it offers high-quality products that are worth the price. The prices are reasonable, considering the quality of the products and the convenience of online shopping.


There are several Indian food brands on the market with similar online stores, including Haldiram's, Bikano, and MTR Foods. However, Bikanervala stands out for its wide range of products and exceptional quality.

Customer Service: has a responsive customer service team that is available to assist customers with queries and complaints. Customers can contact the support team through email, phone, or chat support. The team strives to resolve any issues promptly to ensure customer satisfaction.

Product Quality and Selection:

Bikanervala is known for its high-quality food products that cater to the taste buds of every foodie. There are options for vegetarians, non-vegetarians and people with specific dietary preferences. The food is packaged with great care to ensure that the product remains fresh and of the highest quality.

Website Usability:

The website is easy to navigate with a clean and simple design. It is well organized, and the menu is intuitive, allowing customers to find products easily. The product pages are informative, with clear images and prices, making it easy for customers to make informed decisions.

Returns and Exchanges: has a clear return policy, and customers can return products within 7 days of their delivery. However, the company does not accept returns on food items for safety reasons. Customers need to ensure they order the correct products before making a purchase.

Promotions and Discounts: offers several promotions and discounts to its customers. Customers can sign up for their newsletter to receive exclusive offers and discounts. They also have seasonal sales, special deals on bulk orders, and combo packs which offer better value for money.


Bikanervala is a highly respected brand in the Indian food industry, known for its high-quality and hygienic products. The company's customer-centric approach has earned them a loyal customer base, which is reflected in their positive reviews and testimonials online.

Payment Options:

The website supports different payment options, including debit cards, credit cards, UPI, and net banking. The payment gateway is secure and reliable, ensuring that customer information is protected.

Loyalty Programs: has a loyalty program, offering discounts and benefits to repeat customers. Customers can sign up for the program to receive exclusive offers, discounts on future purchases, and points for every purchase made.

Customer Reviews: has positive customer reviews online, with customers praising the quality of the products and efficient delivery service. Customers also appreciate the variety of options available and the convenience of online shopping.

Community Involvement:

Bikanervala actively participates in community outreach programs, supporting local charities and organizations. The company takes its social responsibilities seriously, promoting sustainable practices and environmental protection.

Shipping and Costs: offers free shipping for orders above a certain amount. However, the shipping costs for smaller orders can be high, which can deter customers from making a purchase. Shipping times can vary depending on the location, but the company ensures that products are delivered within the promised timeframe. In conclusion, is an excellent website that offers top-quality food products and a convenient online shopping experience. The website has great potential for growth, and offers good value for money for customers looking for high-quality Indian snacks and sweets.

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