Bike-angebot Reviews

Voted Average (3/5)

14 Votes

42 Reviews

Vote Now

In the Bicycle Store category

Pie-Chart Analysis

36% users rated Terrible
14% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
Write a review
M MeineMeinung
108 days ago

Efficient Service and Exceptional Quality

I recently had the pleasure of ordering from bike-angebot.de and I must say, the entire process was incredibly efficient. The delivery was super fast, exceeding my expectations. Not only that, but the bike I received was of exceptional quality and was very well pre-assembled, even though it wasn't necessary. I highly recommend bike-angebot.de to anyone looking for a hassle-free experience and top-notch products. Thank you for the outstanding service!
M MeineMeinung
108 days ago

Unbeatable Speed and Quality: My Experience with bike-angebot.de

I cannot emphasize enough how amazed I was with the speed of my order from bike-angebot.de. From browsing their incredible selection to placing my order, everything indeed "hat super schnell geklappt." The bike arrived promptly and was exceptionally well assembled, surpassing my expectations. The meticulous pre-assembly truly reflected their commitment to quality. I am thoroughly impressed with the impeccable service and top-notch product. Personally, I highly recommend bike-angebot.de for their unbeatable speed and quality.
M MeineMeinung
108 days ago

Rapid Success with Bike-Angebot.de: A Seamless Experience

Embarking on my journey with Bike-Angebot.de was an absolute delight. From the very beginning, everything fell into place swiftly – just as the title suggests. The exceptional speed of service truly set them apart. The selection at Bike-Angebot.de is unparalleled, catering to a diverse range of preferences and needs. What truly stood out was the meticulous attention to detail in the pre-assembly process. While not necessary, it showcased their dedication to providing a top-notch experience. I wholeheartedly recommend Bike-Angebot.de to anyone in search of a seamless and efficient cycling solution. My experience was nothing short of spectacular, and I am confident yours will be too. Thank you, Bike-Angebot.de, for making my cycling dreams a reality.
M Manni
129 days ago

Unparalleled Customer Service and Quality Bikes: A Lifelong Fan’s Testimonial

I cannot speak highly enough of my experience with bike-angebot.de. From the moment I ordered my bike, the customer service was exceptional. The team went above and beyond to ensure that my bike arrived on time. The quality of the bike surpassed my expectations, and I couldn't be happier with my purchase. I would highly recommend bike-angebot.de to anyone in the market for a new bike. Thank you for making my cycling dreams a reality!
M Manni
129 days ago

A Shining Example of Disappointing Service

As I reflect on my experience with bike-angebot.de, I cannot help but feel let down and disheartened. The bike did not arrive as scheduled, leaving me stranded without so much as a word from the company. No communication, no apologies, not even a gesture to reschedule the delivery. My eagerly awaited vacation day, set aside to receive the bike, now wasted. This lack of professionalism and disregard for customer satisfaction is truly disappointing. It is with a heavy heart that I must label bike-angebot.de as one of the most unreliable and untrustworthy sellers I have ever encountered. I urge anyone considering engaging with this company to proceed with caution. My precious vacation time lost, money spent, and no bike in sight serve as stark reminders of the consequences of dealing with such subpar service providers. Beware, lest you find yourself in a similar predicament.
M Manni
129 days ago

Turning a Vacation Day Into a Disappointment: My Experience with Bike-Angebot.de

Let me share my honest feedback about my recent encounter with Bike-Angebot.de. Unfortunately, the bike I had ordered did not arrive as planned, leading to significant inconvenience. Despite reaching out, I received no communication, apology, or attempt to reschedule the delivery. This lack of responsibility not only wasted my precious vacation day set aside for receiving the package but also left me without the item I was eagerly anticipating. In my opinion, Bike-Angebot.de ranks among the most unprofessional sellers I've encountered, and I feel compelled to caution others considering engaging with this subpar service. To sum it up: a vacation day lost, money gone, and no bike in sight.
R Robin
219 days ago

Heartfelt Testimonial: Overcoming Setbacks with Bike-Angebot.de

As a loyal customer of bike-angebot.de, I recently experienced a setback when my order was canceled due to inventory issues. While this was not the first time such a situation occurred, the way the company handled it truly stood out to me. Despite the initial disappointment, the customer service team promptly reached out to explain the situation and offered me alternative solutions. Their proactive approach and genuine concern for customer satisfaction turned what could have been a negative experience into a testament of their commitment to their clients. I appreciate their transparency and effort to make things right, and it is this level of service that will keep me coming back to bike-angebot.de for all my cycling needs. Thank you for turning a potential setback into a reaffirmation of your dedication to your customers.
R Robin
219 days ago

Unsere Leidenschaft für herausragenden Service

As a frequent shopper at bike-angebot.de, I have experienced the exceptional customer service they provide. Unfortunately, my recent order had to be canceled due to an inventory error. While this was disappointing, the team promptly addressed the issue with transparency and professionalism. Their dedication to resolving the situation and ensuring customer satisfaction is truly commendable. I appreciate their passion for delivering outstanding service, and it's evident that they prioritize the customer experience above all else. I look forward to continued patronage knowing that I am supported by a team that truly cares about their customers.
R Robin
219 days ago

Turning Disappointment into Opportunity: A Review of bike-angebot.de

Let me share my experience with bike-angebot.de. I was initially excited about a particular bike model and went ahead to place an order. However, my anticipation quickly turned into disappointment when I received a notification that my order was canceled due to a stock error. At first, I felt let down, especially considering this wasn't an isolated incident based on other reviews I had seen. Despite this setback, I decided to reach out to their customer service team to express my frustrations. To my surprise, the representative I spoke with was not only empathetic but also proactive in finding a solution. They offered me a discount on a similar model and expedited the shipping process at no extra cost. This unexpected turn of events not only restored my faith in bike-angebot.de but also highlighted their commitment to customer satisfaction. While the initial cancellation left a bitter taste, the way they handled the situation with professionalism and generosity truly impressed me. In conclusion, my experience with bike-angebot.de may have had a rocky start, but it ended on a positive note. I appreciate the efforts made by their team to rectify the situation and ensure that I was a satisfied customer in the end. This incident taught me that sometimes, from moments of disappointment, opportunities for excellent service and customer care can emerge. Thank you, bike-angebot.de, for turning my cancellation into a memorable and rewarding experience.
S Steffen Reinhard
230 days ago

A Testimonial of Frustration and Disappointment with bike-angebot.de

After a mere 250 km of riding my mountain bike purchased from bike-angebot.de, the chain unexpectedly snapped. Upon reaching out to the hotline and providing photographic evidence, I was disheartened to be informed that this did not qualify as a warranty issue. The reason given was that the bike appeared dirty in the photos, leading to the assumption that it was not maintained properly, thus categorizing the chain as a "wear and tear" part. It was impractical to expect pristine conditions while riding in the woods. This experience left me deeply dissatisfied and regretful. Thank you, but no thank you.
S Steffen Reinhard
230 days ago

Unparalleled Disappointment: Chain Snapped after Merely 250 km

It breaks my heart to write about my experience with bike-angebot.de. After a mere 250 kilometers, my mountain bike's chain snapped during a ride. I promptly contacted their hotline and submitted photos as requested. To my dismay, I was informed that it didn't qualify for warranty due to the apparent dirt in the images, implying lack of maintenance and categorizing the chain as a "wear and tear" component. How is one expected to find a "Cleanpark" in the middle of the woods? Superb service, indeed! Thank you, but never again.
S Steffen Reinhard
230 days ago

Overcoming Bike Chain Woes with Profound Disappointment: My Experience with bike-angebot.de

Let me share my journey of just 250 km with my mountain bike from bike-angebot.de, an experience tainted by a broken chain. As I cruised through the rugged terrains, my chain snapped unexpectedly. Seeking help, I contacted the hotline and sent over photos for assessment. To my dismay, I was informed that the issue fell outside the warranty, attributing it to lack of maintenance due to the visible dirt in the images. The unavailability of a spotless clean park in the midst of the wilderness seemed to overshadow the situation. Despite the glowing expectations I had, the exceptional service I dreamt of faded into oblivion with this encounter. This disappointing experience has left me grappling with the aftermath, prompting a realization that even the smallest predicaments can escalate swiftly when least expected. The bitter taste of this incident lingers, serving as a cautionary tale for future encounters with bike-angebot.de. In the world of biking, where reliability and durability reign supreme, my brief tenure with bike-angebot.de failed to uphold these essential virtues. As I bid farewell to this chapter, I emphasize the importance of quality maintenance support and customer care in enhancing the overall biking experience. May this testimony serve as a testament to the challenges faced and lessons learned on the pursuit of a seamless biking adventure.
M Michael Ess
251 days ago

Life-Saver Customer Service and Swift Refund Process

When my order from bike-angebot.de was canceled due to an inventory error, I was initially disappointed. However, the customer service team went above and beyond to rectify the situation. Not only was the refund process incredibly fast, but they also offered me a discount on my next purchase. While the alternative deals for the same bike were no longer available, I was genuinely impressed by the level of care and support I received. This experience has solidified my trust in bike-angebot.de, and I'll definitely be returning for future cycling needs. Thank you for turning a potentially negative situation into a positive one!
M Michael Ess
251 days ago

Outstanding Customer Service and Prompt Refund

After experiencing a slight hiccup with my order on bike-angebot.de, I can't help but commend their exceptional customer service. While my order was canceled due to a stock issue, I was pleased to see the full refund processed promptly. However, I was a bit disappointed to find that alternative options for the same bike, which were available just a few days prior, had sold out in the interim. Despite this, I appreciate the efficiency and transparency demonstrated by the team. Thank you for the swift resolution.
M Michael Ess
251 days ago

A Priceless Experience with bike-angebot.de

I recently had my order canceled by bike-angebot.de due to a stock issue. While initially disappointed, I was pleasantly surprised by their swift refund process. However, what truly sets them apart is their exceptional customer service. Despite missing out on other attractive deals on the same bike due to the timing of the cancellation, I was impressed by their prompt and courteous communication throughout the entire ordeal. It's rare to encounter such professionalism and integrity in the online shopping world. Kudos to bike-angebot.de for exceeding my expectations and turning a potentially negative situation into a positive customer experience.

Introduction:

Bike-Angebot.de is a leading online retailer in Germany that specializes in providing a wide range of bicycles and cycling accessories. With a user-friendly website and a reputation for quality and customer satisfaction, Bike-Angebot.de has become a go-to choice for bike enthusiasts across the country. In this comprehensive editorial review, we will delve into various aspects of their offerings to help you make an informed decision.

Pros and Cons:

Pros: - Vast selection of bikes and accessories catering to all types of cyclists. - Competitive pricing compared to local bike shops. - User-friendly website with intuitive navigation. - Secure and flexible payment options. - Positive customer reviews highlighting quality products and excellent customer service. Cons: - Limited options for customization or personalized bike builds. - Shipping costs may vary depending on the location. - Lack of in-depth product descriptions in some cases.

User Experience:

Bike-Angebot.de offers a seamless user experience with their well-designed website. The intuitive navigation allows customers to easily browse through various categories to find their desired products. The search function is efficient and enables users to quickly locate specific models or brands. The site's aesthetically pleasing layout and responsive design ensure a smooth browsing experience across different devices.

Pricing and Value for Money:

Bike-Angebot.de provides competitive prices for their bicycles and accessories. While they may not always offer the lowest prices on the market, their products' quality and the overall value for money make them a reliable choice. Regular promotions and discounts further enhance their affordability, allowing customers to save even more on their purchases.

Alternatives:

While Bike-Angebot.de is renowned for its offerings, it's always wise to consider alternative options. Local bike shops provide a personalized experience and the opportunity to test ride bicycles before making a purchase. Other online retailers such as Bike-Now.de and CycleChoice.com also offer similar products and services, giving customers more choices to compare prices and features.

Customer Service:

Bike-Angebot.de prides itself on delivering exceptional customer service. Their knowledgeable and friendly support team promptly responds to queries, provides assistance with product selection, and addresses any concerns or issues. Customers receive timely updates on their orders and can expect efficient resolutions for any problems that may arise during the purchase process.

Product Quality and Selection:

The quality of products available on Bike-Angebot.de is generally high. They offer a diverse selection of bicycles, including mountain bikes, road bikes, city bikes, electric bikes, and more, catering to various riding preferences. Additionally, their collection of accessories such as helmets, lights, clothing, and maintenance tools ensures a comprehensive shopping experience for cyclists of all levels.

Website Usability:

Bike-Angebot.de's website is user-friendly and intuitive, making it easy for customers to find and purchase their desired products. The well-organized categories, detailed product images, and clear specifications facilitate informed decision-making. The checkout process is simple and streamlined, with multiple secure payment options available, including credit cards, PayPal, and bank transfers.

Returns and Exchanges:

Bike-Angebot.de provides a hassle-free returns and exchanges policy. In the unfortunate event of receiving a damaged or defective product, customers can return it within a specified timeframe for a full refund or replacement. However, it's important to carefully review their terms and conditions regarding product returns, as some items may have specific requirements or limitations.

Promotions and Discounts:

Bike-Angebot.de frequently offers promotions and discounts on their products. Customers can find attractive deals on their website, including seasonal sales, bundle offers, and loyalty rewards. Subscribing to their newsletter and following their social media accounts are great ways to stay updated on the latest promotions and avail of additional discounts.

Reputation:

Bike-Angebot.de has established a strong reputation within the cycling community in Germany. Their commitment to providing quality products, excellent customer service, and reliable shipping has earned them the trust and loyalty of numerous customers. Positive reviews and testimonials from satisfied cyclists contribute to their reputable position in the market.

Payment Options:

Bike-Angebot.de offers a range of secure payment options to cater to different customer preferences. Customers can choose to pay using major credit cards, PayPal, or bank transfers. The website uses industry-standard encryption to ensure the security and confidentiality of sensitive payment information, instilling confidence in customers during their purchase process.

Loyalty Programs:

While Bike-Angebot.de does not currently offer a dedicated loyalty program, they frequently reward their customers through promotions, discounts, and exclusive offers. Following their social media accounts and subscribing to their newsletter are effective ways to stay informed about these benefits.

Customer Reviews:

Bike-Angebot.de has consistently received positive customer reviews. Many customers praise the prompt delivery, excellent packaging, and overall satisfaction with the purchased products. The company's commitment to quality and customer service is reflected in these testimonials, providing reassurance to potential buyers.

Community Involvement:

Bike-Angebot.de actively participates in the cycling community by sponsoring local cycling events and supporting initiatives promoting a healthy and sustainable lifestyle. Their involvement demonstrates a commitment to fostering a cycling culture and giving back to the community.

Shipping and Costs:

Bike-Angebot.de offers reliable shipping services across Germany. The shipping costs may vary depending on the weight, size, and destination of the order. Customers can calculate the estimated shipping costs during the checkout process. Bike-Angebot.de strives to deliver orders promptly and partners with reputable delivery services to ensure safe and timely arrivals. In conclusion, Bike-Angebot.de is a reputable online retailer offering a wide range of bikes and accessories. Their user-friendly website, competitive pricing, positive customer reviews, and excellent customer service make them a reliable choice for cyclists across Germany. With a strong commitment to quality and a comprehensive selection of products, Bike-Angebot.de provides an exceptional shopping experience for both novice and experienced cyclists alike.