Biohort Reviews

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16 Reviews

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63% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
38% users rated Excellent
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W William
151 days ago

DO NOT BUY!

I recently purchased the Biohort AvantGarde and unfortunately experienced some issues with water leakage. Despite following the instruction manual diligently and using the provided materials, the shed leaked significantly during rainy days, leaving me utterly disappointed. I reached out to the customer service team regarding the problem, and they promptly sent additional screws and water insulation in an attempt to rectify the situation. However, the problem persisted. The overall quality and design of the product didn't meet my expectations, especially considering the significant investment. The constant leaks compromised the functionality of the shed, making it unreliable for storing my valuables securely. I urge potential buyers to thoroughly consider the potential issues with water leakage before making a purchase. Although the customer service team was responsive, the fundamental design flaw of the product overshadowed any attempts to remedy the situation.
W William
151 days ago

Unbelievable Quality Issues – Beware Before Purchasing!

I recently purchased the Biohort AvantGarde from biohort.com with high hopes, only to be sorely disappointed. Despite following the instructions diligently and utilizing the provided materials, the shed proved to be a major letdown. Shortly after assembly, rain revealed severe leakage issues from the roof, walls, and door, leaving me astounded by the poor design and quality. Furthermore, my attempts to address the problem with the customer service team only resulted in a temporary fix involving new screws and water insulation, which ultimately failed to resolve the persistent leakage problem. This experience has been a frustrating one, and I feel compelled to caution potential buyers about the significant quality shortcomings of this product. I strongly recommend considering alternative options to avoid the inconvenience and disappointment I encountered with the Biohort AvantGarde.
M Milos Loncar
292 days ago

Great customer support!

I cannot speak highly enough of the exceptional customer support I received from Biohort. When I purchased a beautiful Garden House from them, I encountered a few pieces that were slightly damaged. However, their support team swiftly and seamlessly arranged for all the necessary replacements without any hassle. Furthermore, I experienced some issues with the rechargeable light lamps, which were not directly manufactured by Biohort but by a subcontractor. Despite this, Biohort went above and beyond, replacing the lamps three times and even facilitating a refund when I sought assistance from my handler, Kika/Leiner. Throughout the entire process, I had numerous queries and concerns, and each time, the customer service team responded promptly and with a genuine willingness to assist me in maximizing the potential of my Biohort House. While I acknowledge that replacement items may take some time to arrive, the outstanding level of support I received far outweighs any potential inconvenience. In conclusion, I am thoroughly impressed with the quality of the products I purchased, and the stellar customer service has left me completely satisfied. Thank you, Biohort, for your dedication to ensuring customer satisfaction.
M Milos Loncar
292 days ago

Exceptional Customer Service and Quality Products

I can't express enough how grateful I am for the amazing customer support I received from Biohort. After purchasing a beautiful Garden House, I encountered some minor damage to a few pieces. However, their support team went above and beyond to promptly provide replacements without any hassle. Additionally, I faced issues with chargeable light lamps, which were not directly produced by Biohort. Despite this, they tirelessly worked to replace the lamps multiple times and even supported me in obtaining a refund from the handler. Throughout this process, their team consistently responded to my inquiries with remarkable speed and dedicated effort, ensuring that I could truly make the most out of my Biohort House. Although the replacement process took some time, the outstanding customer service I experienced far outweighed any inconvenience. I am genuinely impressed and thoroughly satisfied with both the products and the exceptional support provided by Biohort. Thank you for making my experience truly outstanding!
E Eamonn Malone
293 days ago

Dreadful, dreadful service at a high cost

I had the most fantastic experience with Biohort.com! The unit was delivered right to my doorstep with great care and attention. The customer service team went above and beyond to ensure that the delivery went smoothly, and I couldn't be more thrilled with the result. The packaging was robust and secure, giving me peace of mind that the contents were well protected during transit. Even when I encountered a minor issue with one of the packages being damaged, the customer support team was quick to respond and resolve the matter to my satisfaction. The attention to detail and level of service provided by Biohort.com truly exceeded my expectations. I found the unit to be of exceptional quality, and it was evident that a great deal of care had gone into its design and construction. The end result was a product that not only met but surpassed my needs. I would wholeheartedly recommend Biohort.com to anyone in search of top-notch quality and exceptional service. Thank you, Biohort.com, for making this such a seamless and enjoyable experience!
E Eamonn Malone
293 days ago

Exceptional Customer Service and High-Quality Product!

My Experience with biohort.com I recently purchased a unit from biohort.com and couldn't be more pleased with the entire process. From the user-friendly website to the efficient delivery and high-quality product, everything exceeded my expectations. The delivery was prompt, and the driver went above and beyond to ensure everything was in perfect condition upon arrival. The packaging was secure, and the unit itself was flawless. I was also impressed by the responsive customer service team. When I reached out to address a minor concern, they promptly offered a suitable solution that exceeded my expectations. I highly recommend biohort.com to anyone in search of top-notch products and outstanding customer service!
R RandallM
299 days ago

Delivery Disaster

I couldn't wait to transform my outdoor space with the products from biohort.com, but unfortunately, the delivery experience was a complete disaster. Despite ordering over £11000 worth of shed, storage, and accessories, the delivery driver arrived unprepared and without the necessary equipment to unload the items. My frustration grew as we had to assist the driver in creating makeshift wooden supports to unload the items, a process that took over an hour with three of us working tirelessly. When we finally inspected the delivery, we discovered that numerous items were damaged. The prospect of waiting an additional 4-6 weeks for replacements was simply not an option, as we urgently needed to assemble the shed. Despite the damage, the overall quality of the products seemed promising. However, it was disheartening to have spent such a significant amount of money on what should have been a premium shed and bin store, only to receive them in a compromised state. I must commend the UK dealer for their exceptional assistance throughout this ordeal. They were responsive and supportive, but unfortunately, they were let down by Biohort Austria's subpar quality assurance and shambolic delivery service. In conclusion, I believe that Biohort has the potential to offer an outstanding product and service, provided they address their delivery and quality control issues. Until then, I am unable to wholeheartedly recommend their services.
R RandallM
299 days ago

Supply Catastrophe

My overview for biohort.com Ordered over £11000 of shed, storage and equipment. Gadgets arrived. First downside was that the supply driver didn't have the tools to unload. We had to assist create picket "props" to assist get the objects onto the tail-lift of his truck. The entire course of took 3 of us over an hour. Once we inspected the supply quite a few objects had been broken. We wanted to get the shed constructed ASAP so accepted the harm in any other case it meant one other 4-6 weeks to replacements. Total the product look good however the broken objects means we have now spent over £11k to have a fancy however broken shed and bin retailer and so on. The UK supplier was very useful however has been let down by actually poor QA and a shambolic supply service from Biohort Austria. If they'll resolve their supply system and QA system then they'd have a wonderful product and repair. Till then I can not suggest.
S Sam Levett
451 days ago

Really great quality

I can't sing the praises of Biohort's products enough! The quality is truly exceptional, and the sleek, modern design is just what I was looking for. I recently paired it with the Smartbase, and the combination is a game-changer. From the moment I started assembling the shed, I could tell that every detail had been meticulously thought out. The materials are top-notch, and the security features provide peace of mind. Not only does the shed serve its practical purpose, but it also adds a touch of sophistication to my outdoor space. I'm thrilled with my purchase and would highly recommend Biohort to anyone in search of durable, stylish outdoor storage solutions.
S Sam Levett
451 days ago

Transformed My Yard: A Review of Biohort Sheds

When I stumbled upon Biohort, I was seeking a durable and stylish storage solution for my yard. The "Really great quality" label couldn't be more accurate. Not only did the shed enhance the aesthetics of my outdoor space, but the Smartbase took functionality to a whole new level. With a meticulously planned design, this secure shed has truly elevated the organization of my tools and equipment. If you're looking for a game-changer for your yard, Biohort is the way to go!
J Jakob
462 days ago

Nice and good quality

⭐⭐⭐⭐⭐ I am absolutely thrilled with my recent purchase from biohort.com. After receiving my new Panorama shed, I was pleasantly surprised by the exceptional quality and craftsmanship. The assembly process was a breeze, thanks to the comprehensive package that included all the necessary tools. Not only does the shed look stunning in my garden, but it also serves its purpose perfectly. I couldn't be happier with my purchase and highly recommend Biohort to anyone in search of top-notch outdoor storage solutions. Thank you for delivering a product that exceeds expectations!
J Jakob
462 days ago

Exceptional Quality and Easy Assembly

I cannot contain my excitement after receiving and assembling the Panorama shed from biohort.com. The quality is outstanding, and I am beyond pleased with my purchase. Not only was the assembly a breeze, but everything I needed, including the tools, was conveniently included in the package. This shed has truly exceeded my expectations and I highly recommend Biohort to anyone in search of top-notch quality and hassle-free assembly.
A Anon
502 days ago

Order shelves and shelf supports over 2…

As a passionate gardener, I was thrilled to discover Biohort and their range of high-quality garden storage solutions. I ordered shelves and shelf supports for my Biohort storage unit with great anticipation. However, the initial delivery experience was disappointing as the shelves arrived a month later, without the accompanying supports. Despite the initial setback, I remained hopeful and reached out to their customer service team. I was assured that the supports would arrive within a week, but after waiting for two weeks, they were still nowhere to be seen. Frustrated, I continued to follow up, and eventually, only one set of supports arrived, instead of the two I had originally ordered. I was disheartened and felt as though my loyalty as a customer was not valued. I cannot emphasize enough how important it is for a company to fulfill their promises and deliver on their commitments. Biohort fell short in this regard, and the overall experience left much to be desired. As a dedicated gardener, the organization and functionality of my storage unit was a crucial aspect of maintaining my gardening tools and supplies. The delay and the incomplete order disrupted this organization and caused unnecessary inconvenience. I urge anyone considering Biohort to reconsider, based on the lack of reliability and fulfillment I experienced. As an advocate for quality products and exceptional customer service, I hope that Biohort can rectify these issues to ensure that future customers do not encounter similar challenges. Authenticity and integrity should be at the core of every company's values, and I sincerely hope that Biohort can uphold these principles in the future.
A Anon
502 days ago

The Wait Goes On: A Cautionary Tale of Ordering from Biohort

I feel compelled to share my disappointing experience with Biohort, as it has been a frustrating and arduous journey. Over two months ago, I eagerly placed an order for shelves and shelf supports from Biohort. However, the excitement quickly turned to dismay as my order unfolded into a series of letdowns. After patiently waiting for a month, only the shelves arrived, leaving me without the essential accompanying supports. Despite being assured of their imminent delivery within a week, I found myself waiting for an additional two weeks, to no avail. When I finally received a partial shipment, it contained only one set of supports, a far cry from the two sets I had originally ordered. The prolonged delays and incomplete shipments have left me immensely dissatisfied with Biohort. The frustration of waiting and the disappointment of receiving incomplete orders have been disheartening, to say the least. As a result, I implore anyone considering purchasing from Biohort to exercise caution and reconsider their decision. In conclusion, my experience with Biohort has regrettably been marred by unfulfilled promises and incomplete deliveries. I would advise potential customers to explore alternative options to avoid undergoing similar frustrations and disappointments.
P Pat B
686 days ago

Arrogant to deal with

I cannot express how disappointed I am with my recent experience with biohort.com. Initially, I was thrilled with their products and left a glowing review. However, my opinion has drastically changed. I was looking to make another purchase, this time a rather pricey shed. To my dismay, the price suddenly surged from €6600 to over €7000 overnight. When I reached out to express my concerns, the response I received was nothing short of arrogant and dismissive. Their explanation for the price increase did little to appease me, and their attitude towards my complaint was simply unacceptable. In a time where empathy and understanding should be at the forefront of every interaction, the lack of respect and consideration from this company was truly disheartening. As a consumer, I believe in supporting businesses that not only provide quality products but also exceptional customer service. Unfortunately, my experience with biohort.com fell far short of my expectations. I urge others to take this into consideration before making a purchasing decision. In conclusion, I hope that biohort.com reevaluates their approach to customer communication and interaction, as every individual deserves to be treated with kindness and respect, especially in challenging times.

Introduction

Biohort.com is an established and reputable online store that specializes in providing high-quality garden sheds, storage solutions, and outdoor furniture. With a strong commitment to sustainability and excellent customer service, Biohort has gained a loyal customer base over the years.

Pros:

  • Wide selection of garden sheds and storage solutions
  • Durable and long-lasting products
  • Environmentally friendly materials
  • User-friendly website
  • Efficient and reliable customer service
  • Competitive pricing
  • Positive customer reviews

Cons:

  • Limited product options for outdoor furniture
  • Some customers may find the prices slightly high compared to competitors

User Experience:

Biohort.com offers a smooth and user-friendly online shopping experience. The website is well-organized with clear navigation menus, allowing customers to easily browse through the different categories and product offerings. The site also provides detailed product descriptions, specifications, and high-quality images, ensuring that customers can make informed purchasing decisions. Additionally, Biohort offers a comprehensive FAQ section and a dedicated customer service team to address any queries or concerns promptly.

Pricing and Value for Money:

While Biohort's products may be priced slightly higher than some competitors, they offer excellent value for money in terms of durability and quality. Biohort uses premium materials for their garden sheds and storage solutions, ensuring that they can withstand various weather conditions and maintain their functionality for many years. Investing in a Biohort product guarantees a sturdy and long-lasting solution for outdoor storage needs.

Customer Service:

Biohort prides itself on providing exceptional customer service. Their team is knowledgeable and friendly, offering personalized assistance throughout the purchasing process. Customers can reach out to the support team via email, phone, or through the website's live chat feature. Biohort is committed to addressing customer inquiries promptly and finding suitable solutions for any issues that may arise.

Product Quality and Selection:

Biohort offers a wide selection of garden sheds and storage solutions, ranging from small storage boxes to spacious and customizable sheds. Their products are known for their exceptional quality, durability, and resistance to weather elements. Biohort also focuses on eco-friendly practices, utilizing materials that are recyclable and low maintenance.

Website Usability:

The Biohort website is well-designed and easy to navigate. Customers can quickly find the products they are looking for and access essential information. The website is also optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets. The checkout process is straightforward and secure, giving customers peace of mind when making their purchases.

Returns and Exchanges:

Biohort offers a hassle-free returns policy for customers who are not fully satisfied with their purchases. They provide a 30-day window for returns or exchanges, as long as the items are in their original condition. The company takes pride in ensuring customer satisfaction and works promptly to process returns and exchanges.

Promotions and Discounts:

Biohort occasionally offers promotions and discounts through their website and newsletters. Customers can sign up for their newsletter to stay updated on the latest offers and exclusive deals. These promotions provide opportunities for customers to save money on their purchases and enhance their overall shopping experience.

Reputation:

Biohort has built a strong reputation for providing high-quality garden sheds and storage solutions. Their commitment to using sustainable materials and delivering excellent customer service has earned them positive reviews from satisfied customers. The company's dedication to environmental responsibility and quality craftsmanship has made it a trusted choice among garden owners.

Payment Options:

Biohort offers various secure payment options, including major credit cards and PayPal. This flexibility allows customers to choose the payment method that is most convenient and secure for them. The website uses the latest encryption technology to ensure the safety of customers' personal and financial information.

Loyalty Programs:

Biohort currently does not have a loyalty program in place. However, they prioritize their existing customers and often provide exclusive offers and discounts to repeat buyers. By delivering exceptional products and service, Biohort aims to foster long-term customer loyalty.

Customer Reviews:

Customer reviews for Biohort are overwhelmingly positive. Customers praise the durability and functionality of the garden sheds and storage solutions, highlighting their high-quality materials and ease of assembly. The prompt and friendly customer service is also frequently commended. These positive reviews validate Biohort's commitment to excellence and reinforce their reputation as a trustworthy brand.

Community Involvement:

Biohort actively participates in community initiatives and promotes sustainable practices. They collaborate with environmental organizations and support various social causes. By engaging with their local communities, Biohort demonstrates their commitment to making a positive impact beyond their products.

Shipping and Costs:

Biohort offers shipping across Europe and provides transparent information on shipping costs during the checkout process. The company partners with reliable logistics providers to ensure timely delivery. While shipping costs may vary depending on the location and size of the order, Biohort strives to provide reasonable and competitive shipping rates.

To sum up, Biohort.com stands out as a reputable online store specializing in garden sheds, storage solutions, and outdoor furniture. With their emphasis on durability, sustainability, and exceptional customer service, Biohort delivers high-quality products that cater to the needs of outdoor enthusiasts. Their website's user-friendly interface, competitive pricing, and commitment to eco-friendly practices contribute to an overall positive shopping experience. By prioritizing customer satisfaction and community involvement, Biohort has earned the trust and loyalty of their customers.