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Bioliteenergy.com is an online retailer that specializes in eco-friendly energy solutions. The company's mission is to create innovative products that meet the energy needs of outdoor enthusiasts and off-grid dwellers, while simultaneously reducing environmental impact. Bioliteenergy.com offers a range of products, including camp stoves, solar panels, lighting solutions, and power banks.
Pros and Cons
Pros:
- Wide selection of eco-friendly energy products
- Innovative technology
- Competitive pricing
- Free shipping on orders over $55
- One-year limited warranty
Cons:
- Limited selection of products compared to larger outdoor retailers
- No loyalty program
- Limited information on product performance and durability
User Experience
Bioliteenergy.com has a user-friendly website that is easy to navigate. The website design is clean and minimalistic, and products are easy to find through the search bar or navigation menu. Product descriptions are concise, but there is limited information on product performance and durability. The checkout process is straightforward, and shipping is free on orders over $55.
Pricing and Value for Money
Bioliteenergy.com offers competitive pricing compared to other eco-friendly energy retailers. While some products may be more expensive than traditional energy solutions, the long-term savings and environmental benefits make Bioliteenergy.com's products a good value for money.
Alternatives
Other eco-friendly energy retailers include Renogy, Vivint Solar, and SunPower. However, Bioliteenergy.com's innovative technology and competitive pricing set it apart from its competitors.
Customer Service
Bioliteenergy.com's customer service is available through email or phone, and they aim to respond to inquiries within 24 hours. The website also features a comprehensive FAQ section to address common questions and concerns.
Product Quality and Selection
Bioliteenergy.com offers a wide selection of high-quality products that are made with innovative technology. However, the company's product selection is limited compared to larger outdoor retailers.
Website Usability
Bioliteenergy.com's website is easy to navigate with a clean and minimalistic design. Product descriptions and pricing are clearly displayed, and checkout is straightforward.
Returns and Exchanges
Bioliteenergy.com offers a 30-day return policy for products in their original condition. Customers are responsible for return shipping costs unless the product is defective or damaged.
Promotions and Discounts
Bioliteenergy.com occasionally offers promotions and discounts on their products. Customers can sign up for the company's newsletter to receive updates on sales and new products.
Reputation
Bioliteenergy.com has a positive reputation for its innovative, eco-friendly energy solutions. The company has received positive reviews on its products and customer service.
Payment Options
Bioliteenergy.com accepts major credit cards, PayPal, and Amazon Pay.
Loyalty Programs
Bioliteenergy.com does not offer a loyalty program at this time.
Customer Reviews
Customers have praised Bioliteenergy.com for its innovative products and eco-friendly mission. However, some have mentioned that the products can be expensive and the selection is limited.
Community Involvement
Bioliteenergy.com is committed to reducing environmental impact through its products and mission. The company also donates a portion of its revenue to various environmental organizations.
Shipping and Costs
Bioliteenergy.com offers free shipping on orders over $55. Shipping costs for orders under $55 vary depending on the product and delivery location. The company ships to the United States, Canada, and select international countries.
Review Title: They have the worst customer service
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Review Description: They have the worst customer service. Waiting for days to get an RMA still no response after writing them a few times also some of my things they did not even ship out yet I was charged. Worst experience with this company and products look cheaply made too.
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Reviewer Name: Eivind steen
Review Submission Date: 2021-06-09
Review Title: Probe melted
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Review Description: Probe melted, customer support told me to just buy a new one. Sorry, cant help you. The hypocrisy of trying to be a green company, if it breaks, no warranty, chuck it in the garbsge and buy a new one. Horrible company.Update: i posted a similar review on their website, and they deleted it. Only room for positive reviews there obviously. Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!
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Reviewer Name: Allen Taylor
Review Submission Date: 2021-05-21
Review Title: Solarliteness
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Review Description: After allowing me to place an order of an out of stock item, they refunded my purchase promptly. They seem trustworthy of Trust pilots review.
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Reviewer Name: Stephan H
Review Submission Date: 2021-04-14
Review Title: Ouuu Something is wrong with the…
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Review Description: Ouuu Something is wrong with the negative reviews !This is an awesome company with awesome products.. Replaced, no questions asked, 2 products for me.. send directly home.If I could give 10 stars, I would!Stephan HoudeQuébec, Canada
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Reviewer Name: Kenneth Griffo
Review Submission Date: 2021-03-22
Review Title: Best Headlamp for Runners who like to Camp
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Review Description: I just bought the BioLite 750 Head Lamp. When I opened the box I thought "too big for running," but I was wrong. It is a bit on the larger size, but very well balanced and it combines the ability of a great headlamp that works for many hours to guide your way on long runs, with the added benefit of a rear red LED for safety. I highly recommend this headlamp; best I have ever owned.
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Reviewer Name: James Ross
Review Submission Date: 2020-09-15
Review Title: Customer Support
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Review Description: I have recently had some issues with my firepit battery not charging above 8% and l emailed support and after a few days they got back to me with some troubleshooting steps. Unfortunately the steps did not work and the device was out of warranty. Despite this Biolite have arranged for the part to be replaced. I have contacted the support team a few times on various issues and l have to say they are exceptional.
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Reviewer Name: Daniel Dominguez Colomina
Review Submission Date: 2020-06-17
Review Title: Excellent
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Review Description: Customer service and warranty are exemplary.Do not hesitate to buy, it is worth it and they are very serious with their products.
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Reviewer Name: Steven
Review Submission Date: 2019-09-12
Review Title: Biolite adds fun back into camping cooking
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Review Description: Biolite with the biolite kettle and biolite grill.Nothing better than cooking using wood or wood pellets when camping. Faster than using gas and adds so much more fun to meal times. Grill is great for a family, will cook 4-5 burgers at a time, take a few goes to get the hang of it. Makes meal times fun and enjoyable, nothing quite like it. Everyone that has seen it has been impressed and even brought one from seeing me cook with it.