Biossance Reviews

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51 Reviews

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C Charli North
54 days ago

Discovering Unparalleled Results, Unraveling a Genuine Glow

I can't help but share my incredible journey with biossance.com. Initially drawn in by their VIP rewards perks, I was taken aback when the structure changed without notice. Seeking clarification regarding the 10% discount, I encountered a disheartening experience with their customer service team. I felt like my concerns were dismissed, leaving me disenchanted. However, it's the products themselves that kept me tethered. The results have been transformative, revealing a genuine glow that I had longed for. Despite the rocky interaction, the efficacy of Biossance's skincare range has won me over. The nourishing formulas have truly captured my heart. While the rewards program shift was a disappointment, the unparalleled results delivered by Biossance's products have proven to be the real reward. This journey has solidified my commitment to their skincare, outweighing the initial setback. Thank you, Biossance, for unraveling a genuine glow within me.
G Gladys B
55 days ago

Transformed my Skincare Routine: A Genuine Biossance Review

From the moment I discovered biossance.com, my skincare routine took a delightful turn. The lactic acid serum and repair cream have become my go-to essentials, elevating my skin to new heights of radiance and softness. However, I must admit that the eye cream fell slightly short of my expectations. The texture seemed a bit lumpy compared to the one that accompanied the travel kit as a freebie. Despite this hiccup, my faith in Biossance remains unshaken, and I am eager to give the eye cream another chance, hoping for an improved experience this time. Thank you, Biossance, for revolutionizing my skincare journey and offering products that truly make a difference.
K Kate Biljan
55 days ago

A Life-Changing Skincare Experience with Biossance!

Unveiling my remarkable journey with biossance.com I was initially apprehensive about trying a new skincare product, but after hearing glowing reviews about Biossance, I decided to give their cleanser a try. To my dismay, I experienced a severe allergic reaction, leaving my skin covered in dry welts. It was a distressing sight. Despite the initial setback, I reached out to their customer service team. I was disheartened when they were unable to offer me a refund or an alternative product. Feeling unheard, I was determined to share my experience and warning with others. Undoubtedly, my skin endured an uphill battle, but this did not deter me from speaking out. Despite my attempts to leave a review on their website being futile, I refused to be silenced. I took my story to various platforms, including BBB, to shed light on my encounter. In retrospect, this experience has left an indelible mark on me. It prompted me to be more discerning about the products I use and encouraged me to advocate for consumer transparency. My only wish is that no one else has to endure what I went through. I hope my testimonial provides insight and clarity to those considering Biossance, and ultimately, fosters a more accountable and caring relationship between brands and their consumers.
A Arina Kole
61 days ago

Redeemed my faith in skincare – Biossance is a game-changer!​

When I discovered Biossance, I was hesitant to try their products at first due to a negative review I had come across. However, after experiencing their skincare line firsthand, I can confidently say that my faith in effective, natural skincare has been restored. The company's commitment to quality and customer satisfaction is truly commendable. From my initial interaction with their website to the moment I received my order, Biossance exceeded my expectations. The user-friendly interface made the shopping experience seamless, and their efficient customer service team addressed all my queries promptly and professionally. It was clear that Biossance values its customers and goes above and beyond to ensure a positive experience. As for the products themselves, they are nothing short of phenomenal. After incorporating Biossance's skincare essentials into my daily routine, I noticed a remarkable improvement in my skin's texture and overall appearance. The innovative formulas, especially the moisturizer, worked wonders for me and provided the nourishment my skin had been craving. In conclusion, Biossance has undeniably won me over with their exceptional products and unparalleled dedication to customer satisfaction. I am thrilled to have found a skincare brand that aligns with my values and delivers outstanding results. I wholeheartedly recommend Biossance to anyone in search of a skincare game-changer. Thank you, Biossance, for restoring my faith in skincare!
A Arina Kole
61 days ago

Regretful, Once a Loyal Customer… Disheartened by the Decline…

I'm sharing my candid feedback for Biossance.com, a brand I once cherished but sadly, will never return to. As a long-time supporter, I noticed a drastic shift in their service and product quality. The recent overhaul, whether in management or ownership, took a toll on every aspect I once appreciated. Previously, I navigated their user-friendly website with ease; now, it's a frustrating experience. And don't even get me started on customer service — unhelpful doesn't begin to cover it. When a minor issue arose with my order due to a potential fraud flag from my bank, I expected a simple resolution. However, it spiraled into a nightmarish ordeal. Despite my loyalty points, no longer available due to their system change, the team refused to assist in processing my order manually. After a delayed refund and a confusing checkout process that charged my card in full, I attempted to cancel the order — a battle I ultimately lost due to their inefficiency. Their inability to comprehend my travel constraints and insistence on a return instead of intercepting the order left me baffled. The once-praised products also fell short as formulations changed, impacting their efficacy. It pains me to witness Biossance's downfall, a brand I once voiced my unwavering support for. Alas, I must bid farewell with a heavy heart, realizing that recommending their services and products is no longer an option. It's a shame to witness their decline from a stellar company to a mere shadow of its former self.
S ShariRB
62 days ago

Revolutionizing My Skincare Routine: A Love Letter to Biossance

Since discovering biossance.com, my skincare routine has undergone a remarkable transformation. Every product I've tried has surpassed my expectations, prompting me to completely switch to their line. The superior quality and reasonable pricing, coupled with irresistible sales and bundles, make their products a true standout in the market. However, what truly sets Biossance apart is their unparalleled customer service. When I encountered an issue with a promo code, their team swiftly resolved it within 24 hours of my message. This level of dedication and care further solidified my trust in the brand. My experience with Biossance has been nothing short of exceptional, and I am excited to continue this journey of radiant, healthy skin with their remarkable products.
S ShariRB
62 days ago

Transformed My Skin: A Beauty Revelation

Embracing biossance.com has been nothing short of a transformative experience for my skin. Each product I've delved into has been a revelation, prompting me to completely overhaul my skincare regimen in favor of their offerings. The impeccable quality and reasonable pricing, coupled with the allure of discounts and bundled deals, have made this switch seamless and rewarding. Not to mention, the efficacy of their products speaks volumes - they truly deliver on their promises. Beyond their stellar product line, I was equally impressed by their exceptional customer service. When a promo code hiccup threatened to dampen my spirits, I reached out to them, unsure of what to expect. To my delight, they not only responded promptly but also resolved the issue within a mere 24 hours, leaving me feeling valued and appreciated as a customer. In a market saturated with skincare options, biossance.com shines brightly as a beacon of trust, efficacy, and customer-centricity. My journey with them has not just been about skincare; it has been a testament to the power of a brand that genuinely cares and delivers on its promises.
K Karen Hodge
62 days ago

Transformative Skincare and Outstanding Customer Support at Biossance

Since discovering Biossance in the Fall of 2023, my skincare routine has undergone a remarkable transformation. The products have not only effectively addressed my skin concerns, but have also seamlessly integrated into my daily regimen without causing any adverse reactions. Moreover, my interaction with Biossance's customer service team left a lasting impression. When a birthday coupon code initially failed to work, I reached out for assistance. Despite encountering initial challenges with the alternative codes provided, the dedication of customer service agents Amber, Imogen, and LEAH shone through. Their perseverance ultimately resulted in a discount exceeding the original offer, showcasing a commitment to customer satisfaction. Furthermore, the seamless and prompt delivery of well-packaged products has consistently reinforced the brand's reliability. Thank you, Biossance, for not only offering exceptional products, but also for exemplifying unparalleled customer service. This experience has undoubtedly solidified my loyalty to your brand.
K Karen Hodge
62 days ago

A Lifesaver for My Skin Journey: A Heartfelt Ode to Biossance

Diving into the world of skincare in the fall of 2023 was a daunting task, but thanks to biossance.com, my transition has been nothing short of magical. My skin, once plagued with uncertainties, has found solace in the nurturing embrace of these products. What truly sets Biossance apart is not just their remarkable products but their exceptional customer service. When a birthday coupon hiccup threatened to dampen my spirits, the team at Biossance went above and beyond to remedy the situation. Through a series of diligent efforts, they ensured that not only was I satisfied but pleasantly surprised with an even greater discount than expected. The attention to detail doesn't end there. Each parcel that arrives at my doorstep is a testament to Biossance's commitment to excellence – meticulously packaged and promptly delivered, showcasing a level of care that is truly commendable. I can't help but express my gratitude to the remarkable individuals at customer service – Amber, Imogen, and LEAH. Their dedication and unwavering support have made my journey with Biossance all the more enriching. Thank you, Biossance, for not just transforming my skin but for also enriching my skincare experience with your exceptional products and outstanding service. You've not just won a customer in me, but a loyal advocate for life.
S Sarah Moutner
64 days ago

Life-changing Skincare with Stellar Customer Service!

I'm thrilled to share my incredible experience with Biossance. After over a year of using their products, I can confidently say that my sensitive skin has undergone a remarkable transformation. Not only have their products delivered outstanding results, but I've also experienced zero adverse reactions – a true rarity for my delicate skin. What truly sets Biossance apart is their exceptional customer service. When I encountered difficulties with their website while trying to redeem a birthday coupon, their dedicated team, particularly Leah and Emilee, went above and beyond to assist me. Despite the initial hurdle, they promptly resolved the issue and even ensured that I received a refund for the coupon amount the very next day. I also appreciate their frequent sales and rewarding points system, which have made my shopping experience even more enjoyable. I wholeheartedly recommend Biossance to anyone in search of high-quality skincare products coupled with top-notch customer care. Thank you, Biossance, for not only transforming my skin but also for your outstanding commitment to customer satisfaction!
S Sarah Moutner
64 days ago

Life-changing Skincare with Outstanding Customer Service!

When I think of Biossance, the words "life-changing" come to mind. After using their products for over a year, I can wholeheartedly say that my skin has transformed for the better. Dealing with sensitive skin has always been a struggle, yet every Biossance product I've tried has delivered exceptional results without any adverse reactions. Recently, I encountered a minor hiccup while trying to use a birthday coupon on their website. However, the stellar customer service team, especially Leah and Emilee, went above and beyond to assist me. Despite the initial difficulty, their prompt and efficient support ensured that I was able to place my order and even received a refund for the coupon amount the very next day. Furthermore, Biossance's frequent sales and rewarding points system have made every purchase a delight. Not only do I get to indulge in their top-notch skincare, but I also enjoy fantastic deals and discounts. I wholeheartedly recommend Biossance to anyone in search of skincare products that deliver on their promises and a customer service team that truly cares about their customers' satisfaction. Thank you, Biossance, for not only transforming my skin but also for your outstanding support!
S Shruti
65 days ago

Leah’s Exceptional Customer Service Made My Day!

When I reached out to biossance.com with an issue, Leah went above and beyond to assist me. Her gracious and patient approach in resolving my issue truly stood out. I am incredibly grateful for her dedication and support. Thank you, Leah, for making my experience with biossance.com a positive one!
S Shruti
65 days ago

Leah’s Exceptional Service Transformed My Experience!

One cannot quantify the value of exceptional customer service until you experience it firsthand. Leah from biossance.com went above and beyond to assist me with an issue I encountered. Her grace and dedication in resolving my concern not only fixed the problem promptly but also left a lasting positive impression. It's individuals like Leah who truly elevate the customer experience to a whole new level. Thank you, Leah, for your outstanding service and for embodying the true essence of customer care!
T Tiana Aument
74 days ago

Exceptional Service and Superior Products Exceeded My Expectations

My experience with biossance.com has been nothing short of exceptional. Despite encountering a minor issue on the website, I was pleasantly surprised by the outstanding assistance provided by Daniel and Leah. Their proactive approach and dedication ensured that my concern was promptly resolved, leaving me thoroughly impressed and satisfied. As for the products, I am beyond delighted with their performance. The comprehensive collection offered by Biossance has become an indispensable part of my skincare routine. The high-quality formulations have noticeably improved the health and appearance of my skin, and I can confidently attest to their efficacy. I am immensely grateful for the remarkable service and top-notch products provided by Biossance. Their commitment to customer satisfaction and the unparalleled quality of their offerings have undoubtedly earned my loyalty. Thank you, Biossance, for setting a new standard of excellence!
T Tiana Aument
74 days ago

Absolutely Impressed! Exceptional Products and Service

It's no exaggeration when I say that my experience with biossance.com has been nothing short of exceptional. While I encountered a slight hiccup with the website, the outstanding support provided by Daniel and Leah instantly turned it around. Their prompt and effective assistance truly made all the difference, leaving me incredibly grateful. Now, let's talk about the products. I can confidently attest to the sheer brilliance of each item in their collection. The high quality and effectiveness of the entire range has left me completely spellbound. In fact, I've almost collected the entire range, simply because each product is that good. My heartfelt gratitude to the team, and of course, a massive thumbs up for the amazing products. I couldn't be happier!

Introduction

Biossance is a skincare brand that offers a range of clean and sustainable beauty products that aim to improve your skin's health and vitality. The company uses plant-based ingredients that are free from harmful chemicals, synthetic fragrances, and other toxic substances. Biossance is committed to creating high-quality skincare products that are not only effective but also environmentally friendly.

Pros and Cons

Pros:
  • Uses only plant-based and sustainable ingredients
  • Free from harmful chemicals
  • Effective in improving skin health and vitality
  • Offers a wide range of skincare products
  • Packaging is eco-friendly and sustainable
Cons:
  • Products can be expensive compared to similar brands
  • Limited options for those with specific skin concerns

User Experience

The Biossance website is easy to navigate, making it simple to find the products you need. The site features detailed descriptions and ingredient lists for each product, helping customers make informed decisions about their purchases. Biossance also offers a quiz to help customers find products best suited for their skin.

Pricing and Value for Money

Biossance products can be slightly more expensive than other skincare brands on the market. However, the company's commitment to sustainability and eco-friendliness makes the price tag worth it for many consumers. Biossance also offers frequent promotions, discounts, and loyalty programs that can provide additional value for money.

Alternatives

Some alternative skincare brands with a similar focus on sustainability and eco-friendliness include Tata Harper, Drunk Elephant, and Herbivore.

Customer Service

Biossance offers excellent customer service and makes it easy to contact the company with any questions or concerns. The website also features a comprehensive FAQ section that answers many common questions.

Product Quality and Selection

Biossance products are of high quality and are made with sustainable and eco-friendly ingredients. The brand offers a wide range of products, including cleansers, moisturizers, serums, and more.

Website Usability

The Biossance website is easy to navigate and has a clean, modern design. The site is well-organized, with products sorted by category and skin concern. The website's search function is also effective and makes it easy to find specific products or ingredients.

Returns and Exchanges

Biossance has a generous return and exchange policy, allowing customers to return or exchange products within 60 days of purchase.

Promotions and Discounts

Biossance frequently offers promotions and discounts on its products, including free gifts with purchase, discounts on specific products or collections, and more. The company also has a loyalty program that rewards customers with points that can be redeemed for discounts on future purchases.

Reputation

Biossance has a strong reputation as a sustainable and eco-friendly skincare brand. The company has received positive reviews from many customers and beauty experts alike.

Payment Options

Biossance accepts payments through major credit cards and PayPal.

Loyalty Programs

Biossance has a loyalty program called Clean Crew, which rewards customers for making purchases and engaging with the brand. Members of the Clean Crew earn points for purchases and other activities, which can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews of Biossance products are overwhelmingly positive, with many customers praising the company's commitment to sustainability and the effectiveness of its products.

Community Involvement

Biossance is committed to environmental sustainability and community involvement. The company has partnered with several organizations focused on sustainability and donates a portion of its profits to environmental causes.

Shipping and Costs

Biossance offers free shipping on all orders over $50 in the United States. Orders under $50 will have a shipping fee of $5.95. The company also offers international shipping at an additional cost, which varies depending on the destination.