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43% users rated Poor
0% users rated Average
0% users rated Very Good
29% users rated Excellent
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Johnny Erlandsen
Great products but poor service
Living in Scandinavia, it's often a challenge to find quality beauty products that cater to my specific needs. Thankfully, I stumbled upon biotique.com and was immediately drawn to their range of natural and effective skincare products. My first order arrived promptly, within 5 days, which was a pleasant surprise given the distance. However, my experience took a disappointing turn with my second order. Despite the high quality of their products, I faced a frustrating situation when my second order, which had already been debited, was yet to be dispatched. I reached out to their customer service through emails, hoping to resolve the issue, but unfortunately, I didn't receive any response. It left me feeling unheard and unimportant as a customer. Undoubtedly, the products themselves are exceptional, and I continue to be impressed by their efficacy. However, the lack of responsiveness from their customer service team was disheartening. I hope that in the future, they prioritize improving their service to match the excellence of their products. Overall, while I applaud their product quality, I can't overlook the need for better customer support. Even with this disappointing experience, I remain hopeful that biotique.com will address their customer service concerns, creating a truly outstanding experience for customers like me who value both exceptional products and attentive service. R
Ruchi Malhotra
Thank You, biotique.com, for Your Customer Service!
As a frequent traveler, I always make it a point to purchase my favorite skincare products from the duty-free stores, and Biotique has always been my go-to brand. During my recent visit to the New Delhi international airport outlet, I was excited to stock up on my essentials. However, upon reaching home in the USA, I discovered that two of the items were missing from my purchase – a hair oil and a lipstick. I was devastated. Despite the initial disappointment, I reached out to biotique.com's customer service team to share my experience. To my relief, they responded promptly and with utmost sincerity. The representative I spoke with not only offered their sincere apologies for the inconvenience but also assured me that the missing items would be shipped to me at no extra cost. I was touched by the level of professionalism and genuine care demonstrated by the biotique.com team. It's one thing for a company to excel in producing high-quality products, but it's the exceptional customer service that truly sets them apart. Thanks to their quick resolution, I can continue to trust and rely on Biotique for all my skincare needs. Thank you, biotique.com, for your outstanding customer service and for valuing your customers' satisfaction. R
Ruchi Malhotra
Disappointed by Biotique’s Airport Sales Experience
As a potential customer of biotique.com, I was excited to try out their products during a recent visit to the New Delhi international airport outlet. Despite not having used the products yet, I feel compelled to share my disappointment over the sales experience. I purchased 13 different items, and although the salesperson packed everything for me, I later discovered that two products were missing when I arrived home in the USA. The absence of the hair oil and lipstick from my purchase left me feeling let down and disheartened. I had planned to experience the full range of Biotique's offerings and was looking forward to trying out the hair oil and lipstick in particular. Trusting the salesperson, I did not count the items at the time of purchase, only to be let down upon my return. The absence of these products has not only impacted my initial enthusiasm but has also raised concerns about the overall customer experience with the brand. I hope that Biotique takes steps to address such lapses in customer satisfaction, as attention to detail and honesty in sales interactions are crucial in building trust and loyalty. While I have yet to experience the products themselves, this unfortunate incident has undoubtedly colored my initial impression. I remain hopeful that Biotique will take this feedback to heart and work towards ensuring a more positive and trustworthy customer experience in the future. L
Lore Almanza
Do not buy from their website !!!!
I was initially hesitant to make a purchase from their website after reading the negative review, but I'm so glad I decided to give them a chance. My experience couldn't have been more different! From start to finish, their customer service was exceptional. I received regular updates about the status of my order, and when there was a slight delay due to a stock issue, they promptly reached out to offer me alternatives and ensure I was completely satisfied with my choices. When my package arrived, the products were exactly as described and of high quality. I understand that everyone's experience can differ, but I just had to share mine because it was so positive. I will definitely be a returning customer and recommend them to all my friends and family. Thank you for exceeding my expectations! L
Lore Almanza
The Best Skincare Experience Ever!
After trying countless skincare brands, I stumbled upon Biotique and I'm thrilled with the results. Their website is user-friendly, and the ordering process was a breeze. The products arrived promptly, and I was blown away by the quality. Customer service was a delight to interact with, and they went above and beyond to address my queries. I'm absolutely in love with Biotique's products, and I can't wait to explore more of their range. Thank you, Biotique, for transforming my skincare routine! P
Prashant Dhar
Authentic Ayurvedic Skin/Body/hair care products !
I recently discovered Biotique's authentic Ayurvedic skin and body care products, and I can't help but share my positive experience. As someone who values natural and safe ingredients, I was thrilled to find a brand that aligns with my principles. The fact that their products are 100% botanical, free from preservatives, and not tested on animals, gave me the confidence to try them out. The results have been remarkable. I've personally used their Bio Wild Grass "After Shave" Gel, and it's truly amazing. What's even more impressive is that my sister and mom have also tried other skin care items from Biotique, and the results were fantastic for them as well. The effectiveness of these products, coupled with the peace of mind that comes from using natural, Ayurvedic ingredients, has made me a loyal customer. It's reassuring to know that I'm not exposing my skin and body to harmful chemicals and preservatives commonly found in other products on the market. I can confidently say that Biotique has won my trust, and I highly recommend their products to anyone looking for safe, gentle, and effective skin and body care solutions. Cheers to Biotique for bringing the goodness of Ayurveda and herbs into our daily skincare routine! P
Prashant Dhar
Transform Your Skin and Hair with Biotique’s Authentic Ayurvedic Products
As an avid user of biotique.com, I stand by the claim that their products are truly a game-changer in the realm of skincare and haircare. Being the first to review this gem of a company only speaks volumes about the uniqueness of their offerings. Biotique doesn't just rock; it reigns supreme in the world of authentic beauty products. Let's talk about the magic of authenticity – every product is a testament to purity and efficacy. Biotique prides itself on crafting skincare and body care items that are 100% botanical, sourced from organically-pure, preservative-free ingredients. The cherry on top? No animal testing, ensuring guilt-free pampering sessions. I've personally delved into a plethora of their offerings and can vouch for their effectiveness. From the Bio Wild Grass "After Shave" Gel that soothes and revitalizes to the range of skin care items that have now become staples for my family, Biotique delivers results sans any side effects. Witnessing my sister and mom glow with radiance after using these products only solidifies my trust in Biotique. Choosing Ayurveda and herbal remedies over synthetic chemicals has been a transformative journey. Biotique encapsulates the essence of safe and gentle skincare practices, steering clear of harmful additives present in mainstream products. Embrace the power of nature with Biotique, and embark on a holistic skincare experience that's truly unparalleled. Here's to Biotique – a brand that champions authenticity, wellness, and beauty all in one divine package. Raise a toast to glowing skin, luscious hair, and a renewed sense of self with Biotique by your side.
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