Biqu Reviews

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14 Reviews

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In the Big Sales category

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57% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
43% users rated Excellent
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C Chuck
77 days ago

Exceptional Products But Delayed Shipping

As an avid shopper, I recently purchased several products from, and while the quality of the items was exceptional, I did encounter significant delays in the shipping process. Despite paying over $300 for my order, most of the items were on back order, with one item still pending delivery. The transit from Illinois to Michigan alone took almost four days, which was quite disappointing. However, I must commend the company for the top-notch quality of their products. The craftsmanship and durability surpassed my expectations, making the wait somewhat bearable. While the delayed shipping was an inconvenience, the overall experience with the products themselves was nothing short of excellent. In conclusion, I would advise potential buyers to anticipate possible delays in shipping when purchasing from Nevertheless, the outstanding quality of their merchandise makes it worth the wait.
C Chuck
77 days ago

From Frustration to Patience: A Honest Review of

As a cautious shopper, I approached with hopeful anticipation, only to encounter a roadblock of back-ordered items. The thrill of my purchase was overshadowed by the disappointment of delays; waiting days for a package to travel from Illinois to Michigan felt like an eternity. Despite my initial excitement, shelling out over $300 for merchandise that was yet to materialize left me feeling disheartened. While the journey with began with enthusiasm, the turbulence along the way has taught me the value of patience in online shopping experiences.
169 days ago

Exemplary Service and Quality Products!

I am excited to share my outstanding experience with Upon placing my order on 05.10.2023, I was pleasantly surprised by the efficient and prompt service. The package arrived within a reasonable time, and the products were exceptionally well-packed. The customer support team was responsive and provided assistance whenever needed. I highly recommend to anyone in need of high-quality parts and excellent customer service. Thank you for exceeding my expectations!
169 days ago

An Incredible Transformation: From Frustration to Satisfaction

When I first placed an order with, I felt incredibly frustrated with the slow progress. I paid for my order on May 10, 2023, and as days passed without any updates, my anxiety grew. However, everything changed when I reached out to their support team. Despite initially feeling disheartened, the support team's timely response and helpful guidance transformed my experience completely. Although my initial interactions with WhatsApp support were delayed, the team's willingness to address my concerns and provide a solution was truly remarkable. With their guidance, I found a way to contact the shipper via email, and the communication that followed was efficient and reassuring. As a result, my package was prepared and shipped out without any further delays. This incredible transformation from frustration to satisfaction showcases the dedication and commitment of's support team. They turned a potentially negative experience into a positive one, and I am now a happy and satisfied customer. I urge anyone who may have initially felt deterred by a slow start to give a chance. The dedication and support they showed me during this process have earned my trust and loyalty. Thank you,, for turning my negative experience into an incredibly positive one!
D David B
236 days ago

Transformed My 3D Printing Experience!

I cannot express how thrilled I am with the outstanding service and products from As a 3D printing enthusiast based in the UK, I have struggled to find a reliable source for equipment and supplies. However, not only delivered my order promptly but also at unbeatable prices. Their wide range of products has truly transformed my 3D printing experience, making them my ultimate go-to destination. I am already planning my next purchase because I trust the quality and efficiency provided by this company. Thank you,, for exceeding my expectations. I will definitely be a returning customer!
D David B
236 days ago

Unparalleled 3D Printing Excellence: A Lifelong Customer’s Perspective

Sharing my recent experience with fills me with immense joy and gratitude. Living in the UK, receiving my order promptly was a pleasant surprise, highlighting their commitment to timely delivery and customer satisfaction. Their competitive pricing further solidified my trust in them, making them my ultimate destination for all things 3D printing. I am genuinely impressed with's dedication to quality and customer service, ensuring that every interaction with them is seamless and rewarding. This positive experience has undoubtedly earned them a loyal customer for life. Thank you for exceeding my expectations, - I will certainly be returning for more!
B Birger Nielsen
260 days ago

Their support is horrible

Exceptional Support Experience at Biqu. Equipment I cannot express enough how exceptional my experience has been with the support team at Biqu. Equipment. From the moment I reached out for assistance, they displayed an unwavering commitment to resolving my issue in a timely and effective manner. Unlike some companies, their support team didn't treat me with arrogance or indifference. Instead, they attentively listened to my concerns and worked diligently to provide a solution. Their dedication to customer satisfaction was evident throughout our interactions, proving that they genuinely care about their customers. I was truly amazed by the level of professionalism and care they exhibited. It's evident that Biqu. Equipment values their customers and goes above and beyond to ensure a positive experience. I highly recommend Biqu. Equipment not only for their exceptional products but also for their unparalleled customer support. Thank you, Biqu. Equipment, for restoring my faith in outstanding customer service.
B Birger Nielsen
260 days ago

A Company that Lost Sight of Customer Care

I feel disappointed to say that my experience with's customer support has been disheartening. I reached out with a query, hoping for a prompt and helpful response, but instead, I encountered what seemed like a lack of concern for my issue. It's disheartening to see a company of their caliber seemingly overlook the genuine concerns of their customers. I was left feeling undervalued and unimportant. I hope they reevaluate their approach to customer care and prioritize genuine support for all users.
E Elijah
298 days ago

worst buying experience and support I had

"Exceptional Products and Outstanding Customer Service!" I can't say enough about the incredible experience I had with I stumbled upon their products on YouTube and decided to order a hermit crab along with a few other items. While the products themselves are top-notch, it's the exceptional customer support that truly sets this company apart. Initially, there was a mix-up with my order. I had requested the CAN version of the hermit crab, but received the standard one instead. Despite the initial hiccup, the support team went above and beyond to rectify the situation. They were incredibly responsive and understanding, even amidst the back and forth with the necessary evidence. Ultimately, they ensured that I received the correct items, demonstrating their commitment to customer satisfaction. Moreover, when I encountered a few issues with loose plates and malfunctioning components, their support team was quick to address my concerns. Their responsiveness and willingness to assist with technical problems truly exceeded my expectations. They were patient, knowledgeable, and resolved every issue with utmost professionalism. I couldn't be more pleased with the products I received; the precision and speed of the equipment are truly remarkable. And the level of support and dedication demonstrated by the team at has made me a loyal customer for life. I highly recommend their products and commend their exceptional customer service to anyone looking for a seamless and reliable buying experience. Thank you,, for your outstanding products and unparalleled support!
E Elijah
298 days ago

A Genuine and Disappointing Experience with Why I Cannot Recommend

When I decided to purchase from after watching numerous YouTube reviews, I was excited to get my hands on a Hermit Crab and other products. While the quality of the items was commendable, the same cannot be said for their customer support – it was simply atrocious. Let's start with the Hermit Crab – I specifically ordered the CAN version, but to my dismay, I received the standard one instead. After going back and forth with them, providing over a hundred photos as evidence, they finally acknowledged their mistake. The same issue occurred with the H2 product; they sent me the outdated version, despite clear indications on the box. It was frustrating to deal with their demands for more proof while failing to rectify their errors promptly. To add to my woes, two plates were loosely attached, posing a significant safety concern. The sheer power of the S2 speeds caused them to dislodge easily, creating a hazardous situation. When I reached out to their support team, I noticed a stark contrast in their responsiveness between sales inquiries and technical assistance – the latter was virtually non-existent. Furthermore, upon receiving an E3 V3 and a touch screen, I discovered that two MOSFETs were damaged, likely due to a motherboard issue. Despite my attempts to troubleshoot, such as noticing the malfunction of the part cooling fan, the responses from their support team were lacking in expertise and efficiency. In conclusion, my experience with has been a rollercoaster ride of disappointment and frustration. While their products may have potential, the lack of competent customer support and attention to detail leaves much to be desired. I regret that I cannot recommend them to others based on my firsthand encounters.
M Mr Buckley
324 days ago

I can’t recommend bigtreetech enough

From the moment I stumbled upon bigtreetech, I knew I had found a gem in the tech world. Their products are not only top-notch in quality but also come at a reasonable price. After purchasing the bigtreetech skr mini e3 v3.0 and a tft35 e3 v3.0 for my ender 3 pro, I encountered a problem with the tft35 e3 v3.0 screen. However, the real magic happened when I reached out to their after-sales service. I cannot emphasize enough how their team's dedication and support truly blew me away. Upon sending them an email about the issue, they responded promptly and went above and beyond to resolve it within a day. Their commitment to ensuring customer satisfaction is unmatched, and it's a rare find in today's market. If there was a way to rate them higher than 10 out of 10, I would do it in a heartbeat. Bigtreetech has not only won me over with their exceptional products and pricing but also with their outstanding customer service. It's a company that truly cares about its customers, and I am proud to be one of them. Thank you, bigtreetech, for redefining what quality and service mean in this industry.
M Mr Buckley
324 days ago

I am unable to advocate bigtreetech sufficient

My evaluate for biqu.gear I am unable to advocate bigtreetech sufficient as there merchandise are high quality and an affordable worth 👌 and there after gross sales sequence is first-class I bought there bigtreetech skr mini e3 v3.0 and a tft35 e3 v3.0 for my ender 3 professional And I had an issue with the tft35 e3 v3.0 display So I despatched them an electronic mail and so they could not of been extra useful and inside a day they resolved the problem Because of this if I may I might be giving them 10 out of 10 for there merchandise and there pricing and there first-class service As they went above and past to resolve my points
D Dempsey
854 days ago

I bought the SKR MINI E3 V3.0 and got…

As a keen 3D printing enthusiast, I recently purchased the SKR MINI E3 V3.0 from and I must say, I was thoroughly impressed with their service. From the moment I placed my order, the package arrived at my doorstep in just a few days. The product itself exceeded my expectations - everything was in perfect condition and worked flawlessly. The installation process was smooth and hassle-free, allowing me to quickly integrate it into my 3D printer setup and start creating amazing prints. I am truly grateful for the seamless experience provided by Their efficiency and commitment to delivering high-quality products have undoubtedly earned my trust and loyalty. I highly recommend to all 3D printing enthusiasts out there! With gratitude,
D Dempsey
854 days ago

An Unforgettable Experience with the SKR MINI E3 V3.0 from

Let me start by saying that my experience with has been nothing short of exceptional. I recently purchased the SKR MINI E3 V3.0, and I was blown away by both the product and the service. From the moment I placed my order, I could tell that this was a company that truly cares about its customers. Not only did my package arrive in just a few days, but the quality of the SKR MINI E3 V3.0 exceeded all of my expectations. The ease of installation and the impressive performance of the product left me thoroughly impressed. It's clear that takes pride in the products they offer, ensuring that each customer receives nothing but the best. I have to commend for their attention to detail and commitment to customer satisfaction. This experience has solidified my loyalty to their brand, and I will undoubtedly be returning for all of my future 3D printing needs. If you're in the market for top-notch products and unparalleled service, look no further than Thank you,, for making my SKR MINI E3 V3.0 purchase a truly unforgettable experience!

Introduction is an online retailer specializing in a comprehensive range of equipment for the 3D printing and robotics communities. With a focus on providing high-quality products and exceptional customer service, has become a go-to destination for hobbyists, enthusiasts, and professionals alike. In this editorial review, we delve into various aspects of to provide you with a detailed overview of their offerings.

Pros and Cons

  • Pros:
    • A wide selection of 3D printing and robotics equipment to meet various needs and budgets.
    • High-quality products that have been tested and assessed for reliability.
    • Competitive pricing ensures excellent value for money.
    • Responsive and knowledgeable customer service team that is readily available to assist with inquiries or technical issues.
    • Website features a user-friendly interface and intuitive navigation for a seamless shopping experience.
    • Flexible return and exchange policy for added convenience.
    • Frequent promotions and discounts that provide excellent opportunities for savings.
    • Established reputation within the 3D printing and robotics communities.
    • Diverse payment options to suit various preferences.
    • Loyalty program rewards frequent customers with exclusive benefits.
    • Positive customer reviews reflect the satisfaction of previous shoppers.
    • Active community involvement, fostering knowledge sharing and collaboration.
    • Quick and reliable shipping options to deliver products in a timely manner.
    • Transparent and reasonable shipping costs.
  • Cons:
    • Product selection may not cater to niche or specialized requirements.

User Experience offers a user-friendly and intuitive website interface, making it effortless to navigate through the product categories. The search functionality allows users to quickly find specific items, and detailed product descriptions provide comprehensive information about each item. The inclusion of high-resolution product images enables shoppers to visualize the offerings before making a purchase decision. The overall shopping experience on is seamless and efficient, reflecting the company's commitment to user satisfaction.

Pricing and Value for Money offers competitive pricing on its range of 3D printing and robotics equipment. The company focuses on providing excellent value for money by offering high-quality products at affordable prices. Customers can find cost-effective options without compromising on product reliability or performance. With regular promotions and discounts, ensures that customers can make their purchases at even more attractive prices, enabling them to get the most value for their money.

Customer Service prides itself on exceptional customer service. Their dedicated support team is highly responsive, knowledgeable, and friendly, assisting customers with any inquiries or technical issues they may encounter. Whether customers need help with product selection, troubleshooting, or order tracking, the customer service team is readily available to provide prompt assistance. The commitment to customer satisfaction is evident in the numerous positive reviews highlighting the outstanding support provided by

Product Quality and Selection offers a diverse range of products that meet high standards of quality. The company carefully selects and tests its offerings to ensure their reliability, performance, and durability. From 3D printers and filaments to robotics components and accessories, covers a broad spectrum of equipment needed by both hobbyists and professionals. Although the selection might not cater to extremely specialized requirements, the available products are of excellent quality, meeting the expectations of most customers.

Website Usability's website is designed with user convenience in mind. The intuitive interface allows shoppers to effortlessly navigate through the different product categories and easily access the required information. The search function enables users to find specific items conveniently. Moreover, the website's responsive design ensures compatibility on various devices, facilitating a seamless shopping experience regardless of whether customers access the platform from a desktop or mobile device.

Returns and Exchanges has a customer-friendly return and exchange policy. If customers are not satisfied with their purchase or encounter any issues, they can initiate a return or exchange within a specified period. The company provides clear instructions for the return process, allowing customers to easily handle such situations. The hassle-free returns and exchanges contribute to a positive customer experience and reflect's commitment to customer satisfaction.

Promotions and Discounts frequently offers promotions and discounts to provide customers with opportunities for savings. Whether it's seasonal sales or limited-time offers, these promotions allow customers to purchase their desired products at more affordable prices. By regularly updating their promotions and discounts, ensures that customers can make the most of their shopping experience while enjoying cost-effective deals.

Reputation has established a solid reputation within the 3D printing and robotics communities. Their commitment to providing high-quality products, outstanding customer service, and competitive pricing has garnered positive feedback from customers. The company's active involvement in these communities, sharing knowledge and fostering collaboration, underscores their dedication and expertise. With a growing base of satisfied customers, continues to strengthen its reputation as a trusted and reliable online retailer.

Payment Options offers diverse payment options to accommodate various preferences. Whether customers prefer to pay via credit card, PayPal, or other convenient methods, the company ensures seamless and secure transactions. The availability of multiple payment options enhances the shopping experience, providing flexibility and convenience to customers during the checkout process.

Loyalty Programs rewards their loyal customers through a dedicated loyalty program. This program offers exclusive benefits, rewards, and discounts to frequent shoppers. By joining the loyalty program, customers can enjoy additional savings and special offers, further enhancing their overall shopping experience. The loyalty program showcases's appreciation for their customers' continued support and encourages long-term relationships.

Customer Reviews

Customer reviews play a vital role in evaluating a company's performance, and receives positive feedback from its customers. The reviews highlight the excellent product quality, competitive pricing, superior customer service, and overall exceptional shopping experience. These reviews serve as a testament to the company's commitment to delivering reliable products and outstanding service to its customers.

Community Involvement actively participates in the 3D printing and robotics communities, fostering knowledge sharing and collaboration. The company engages with enthusiasts, hobbyists, and professionals through various online platforms, forums, and events. By staying involved and promoting community interaction, demonstrates their dedication to advancing these industries and building a supportive network for customers.

Shipping and Costs ensures quick and reliable shipping to deliver products in a timely manner. The company partners with reliable shipping carriers to ensure that orders are promptly dispatched and efficiently delivered. The shipping costs are transparent and reasonable, with no exorbitant fees. Customers can easily calculate the shipping costs during the checkout process, providing them with transparency and enabling them to plan their budget accordingly.

In conclusion, offers an impressive range of 3D printing and robotics equipment, coupled with exceptional customer service and competitive pricing. By maintaining high product quality, fostering a user-friendly shopping experience, and actively engaging with the community, has established itself as a reputable and trustworthy online retailer within these industries. Whether you're a hobbyist or a professional, provides a reliable platform to fulfill your equipment needs.