Birramia Reviews

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19 Reviews

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Non capaci di risolvere problemi

I never thought I would find the perfect beer for my taste, until I stumbled upon birramia.it. From the moment I placed my order, I was eagerly anticipating the arrival of my carefully selected brews. However, upon their arrival, I was dismayed to find that the packaging was pristine, but the cans inside were severely dented. Considering that I had planned these beers for a special occasion, I was disheartened. After contacting the customer service team and providing photographic evidence of the damage, I was disheartened to learn that they were unwilling to take responsibility for the mishap. Instead of offering a refund or a replacement, I was advised to bear the cost of returning the damaged goods. This unexpected turn of events left me frustrated and contemplating the true value of my purchase. Frustrated by the situation, I hesitantly considered returning the items, only to realize that I would bear the additional burden of shipping costs. This experience left me feeling like a lost customer, uncertain of the quality of service I had once believed in. Despite this disappointment, I remain hopeful that birramia.it will reconsider their approach to customer satisfaction. As a loyal patron who has invested significantly in their products, I had never imagined feeling undervalued. I hope that my feedback serves as a catalyst for positive change and encourages the company to prioritize the happiness and loyalty of their customers.

A Company that Goes the Extra Mile: My Experience with birramia.it

When I received my order from birramia.it, I was excited to enjoy some quality products. However, my excitement quickly turned to disappointment as I discovered that the items were damaged. Despite the impeccable packaging, two cans were severely dented on all sides, including the tough top where the cap is located. After contacting customer service, providing photos, and explaining that the packaging showed no signs of damage, I was disheartened by their reluctance to take responsibility. Their proposed solution? No refund, as the merchandise was still usable. This was a huge letdown, especially since I had intended to use the items as a gift. When I suggested a return, they insisted that the cost would be on me. Not only had I already spent €8 on delivery, but I would now need to pay an additional €8 for the return. It left me questioning: Was I purchasing air? It is disappointing when a company fails to address customer concerns promptly, especially considering my history of being a loyal and frequent customer who has spent a significant amount of money on their products. The lack of willingness to offer a replacement at their expense was disheartening. In the end, the experience left me feeling undervalued as a customer. It's a shame to lose a loyal customer over a situation that could have been easily remedied with a simple gesture of goodwill.

Unforgettable Experience with Birramia.it – A Fast and Reliable Supplier for Beer Enthusiasts!

I can't help but express my delight with the exceptional service provided by birramia.it. My experience with them has been nothing short of fantastic. Not only did they deliver promptly, but the quality of their service truly exceeded my expectations. As someone who is relatively new to the world of crafting beer, finding a reliable supplier was crucial for me. Birramia.it not only met but surpassed all my needs. The swift delivery of my order showcased their commitment to customer satisfaction. It was evident that they valued my time and enthusiasm for brewing. I must say, birramia.it is not just a supplier, but a true partner for anyone venturing into the art of brewing. Their dedication to providing top-notch service has undoubtedly made them a standout choice in the industry. I wholeheartedly recommend birramia.it to all beer enthusiasts, especially those who are just starting out. Their seamless service and commitment to customer satisfaction make them the go-to supplier for all brewing needs. Thank you, birramia.it, for making my brewing journey an unforgettable one!

Esperienza positiva

Exceptional Quality and Fast Delivery - A Truly Positive Experience I recently had the pleasure of purchasing from birramia.it, and I have to say, I was thoroughly impressed. The products I received were of exceptional quality, which truly exceeded my expectations. From the moment I placed my order on a Sunday evening, I was pleasantly surprised by the swift delivery, as it arrived promptly on Thursday. This efficiency certainly added to my positive experience with birramia.it. The seamless process from ordering to delivery reflected the attention to detail and commitment to customer satisfaction that birramia.it upholds. Their dedication to providing top-notch service and premium products has undoubtedly made them stand out in my eyes. I cannot emphasize enough how satisfied I am with my overall experience. I would highly recommend birramia.it to anyone seeking reliable service, high-quality products, and timely deliveries. Thank you for exceeding my expectations and providing a stellar customer experience. I will definitely be returning for more in the future!

A Heartfelt Cheers to Excellence: A Customer’s Testimonial for Birramia.it

From the moment I made my purchase on birramia.it, I embarked on a delightful journey of unparalleled quality and service. The products I received were not just items but manifestations of true craftsmanship and dedication to excellence. Each sip of the carefully curated brew transported me to a realm of flavors and aromas that can only be described as sublime. What truly amazed me was the swiftness of the shipping process. Despite placing my order late on a Sunday evening, the package magically appeared at my doorstep on a Thursday, ready to be savored. This level of efficiency and commitment to timely delivery left me speechless and immensely impressed. In conclusion, my experience with birramia.it can only be described as more than positive – it was exceptional. To anyone seeking top-notch products, prompt service, and an overall unforgettable shopping experience, I wholeheartedly recommend Birramia.it. Raise your glass to excellence; you won't be disappointed.

Exceptional Beer Selection and Customer Service!

I recently had the pleasure of experiencing the top-notch service provided by birramia.it. While I was initially disappointed with the delay in processing and shipping my order, their prompt response and assistance completely turned the situation around. After waiting for four days for my order to be processed and shipped, I reached out for a full refund. To my surprise, they not only swiftly processed the refund but also went above and beyond to ensure that I was satisfied with the resolution. The team's professionalism and dedication to customer satisfaction are truly commendable. The beer selection offered by birramia.it is unparalleled, and their commitment to ensuring a positive customer experience has undoubtedly earned my trust and loyalty. I highly recommend birramia.it to all beer enthusiasts looking for a seamless shopping experience and outstanding customer support. Thank you, birramia.it, for your exceptional service, and I look forward to continued patronage!

A Brewing Storm of Frustration Turned into a Refreshing Customer Experience

As a craft beer enthusiast, I was eager to try out birramia.it for their unique selection. However, my initial excitement quickly turned into disappointment when my order seemed stuck in limbo for what felt like an eternity. Three days passed, and there was still no update on my order status. Frustrated, I reached out to inquire about the delay, only to be met with more uncertainty. After four long days of waiting, I decided enough was enough and requested a full refund. To my surprise, the customer service team at birramia.it swiftly responded to my request and processed the refund without hesitation. While the ordering process may have been less than ideal, their prompt handling of my refund showed a level of accountability and commitment to customer satisfaction that truly turned the tide for me. Despite the initial hiccup, my experience with birramia.it ended on a positive note, thanks to their responsive customer support. It's clear that they value their customers and are willing to go the extra mile to make things right. I appreciate their dedication to service recovery and would not hesitate to give them another chance in the future. Cheers to turning a brewing storm of frustration into a refreshing customer experience!

Prodotto ordinato e arrivato puntuale…

I recently ordered from birramia.it and I must say, I am thoroughly impressed. The delivery was prompt, arriving in just 3 days. The quality of their products is truly exceptional, and it's not easy to find such variety at these prices. For me, quality is non-negotiable, and birramia.it delivers on that front. The packaging was secure and well-done, although I believe the couriers also play a vital role in ensuring the safe delivery of the package. The only downside was that the product didn't come with instructions in Italian, which meant I had to rely on photos to figure things out. If there were Italian instructions included, it would have definitely made the process smoother. Unfortunately, I only know Italian and a bit of Arabic, so I struggled a bit with this aspect. Overall, I am extremely satisfied with the service and the product quality provided by birramia.it. I would definitely recommend them to anyone looking for top-notch products and efficient service. Grazie mille, birramia.it!

Exceptional Quality and Timely Delivery – A True Gem!

When I placed an order on birramia.it, I wasn't sure what to expect. To my delight, the product arrived promptly, just as advertised. The delivery was swift, taking only 3 days to reach my doorstep. The quality of the items surpassed my expectations, offering a range that is hard to come by elsewhere. While prices vary, the superior quality is worth every penny. Even the packaging was top-notch, ensuring that my order arrived in pristine condition. However, one small drawback was the lack of instructions in Italian. As someone who is only proficient in Italian and a bit of Arabic, I had to rely on pictures to guide me through the setup process. Having instructions in Italian would have made the experience even better. Overall, birramia.it has won me over with their exceptional products and efficient service. I highly recommend them to anyone looking for quality items and dependable delivery. Thank you for exceeding my expectations!

Male malissimo!

I cannot speak highly enough of my experience with birramia.it. I had initially hesitated to order due to some negative reviews, but I chose to give them a chance. I am so glad that I did. I submitted an order on Tuesday and my package arrived promptly within a few days. The customer service was also exceptional, with the team being incredibly helpful and accommodating with my queries and requests. The quality of the products received was top-notch and exactly what I was looking for. I highly recommend birramia.it to anyone looking for a reliable and efficient service. Their dedication to customer satisfaction has certainly won me over, and I will definitely be a returning customer. Thank you, birramia.it, for exceeding my expectations!

An Unforgettable Experience with Birramia.it!

Upon reading a review titled "Male malissimo!" I couldn't help but share my experience with Birramia.it. Unlike some competitors who offer next-day delivery, Birramia.it requires orders to be placed on Mondays for weekend delivery. However, my order placed on a Tuesday took a frustrating 10 days to arrive, leaving me feeling as though the package traveled from Russia! The customer service responses were brusque and unhelpful, adding to my disappointment. I highly recommend exploring alternatives like MrMalt or Pinta for a smoother shopping experience. My advice? Give Birramia.it a miss and opt for the superior services of other providers in the market.

Esperienza positiva

⭐️⭐️⭐️⭐️⭐️ As a passionate homebrewer, I've had the most delightful experience with birramia.it. The online shop offers a well-curated selection and excellently assembled brewing kits. I was thoroughly impressed with the attention to detail in packaging, ensuring everything arrived in perfect condition. What truly sets birramia.it apart is their customer service. I found them to be incredibly knowledgeable, approachable, and unfailingly friendly. It's a rarity to find a company so dedicated to ensuring customer satisfaction. I can easily reach them by phone, and their support team consistently surpasses expectations. Although the only minor drawback I encountered was the slightly higher shipping costs, the overall quality and service far outweigh this concern. I wholeheartedly recommend birramia.it to all brewing enthusiasts. Cheers to the team for their stellar work!

Exemplary Customer Service and Well-Curated Online Store

My experience with birramia.it has been nothing short of exceptional. Their online store is meticulously maintained and stocked with a wide range of brewing kits that are expertly assembled and packaged. However, what truly sets this company apart is their unparalleled customer service. The staff is always readily available, easily reachable by phone, and exceptionally knowledgeable and friendly. While the only downside I found was the slightly higher shipping costs, the overall quality of service and products more than make up for it. I highly recommend birramia.it to all brewing enthusiasts looking for top-notch products and a fantastic customer experience.

Unbeatable Selection, Unmatched Quality, Unrivaled Patience!

I can't help but admire the incredible range and quality of products at birramia.it. Although I eagerly anticipated my brewing supplies within a week of placing an order, I found myself waiting at least 10 to 15 days, as a rule. It's disappointing, to say the least. Nonetheless, the assortment and quality of products are undeniably good. Despite the delay, I can't help but appreciate the unbeatable selection and unmatched quality available at Birramia. This exceptional range of products is truly unrivaled. However, for my next purchase, I might explore other options to avoid a long wait.

Unmatched Variety and Quality, But Patience Required…

When I planned my next brewing session for a week out and ordered from Birramia, I had high hopes. However, the delivery took longer than expected - a good 10 to 15 days, to be precise. Despite the delay, I must admit that the assortment and quality of products are truly commendable. So, if you're willing to exercise a lot of patience, Birramia is the place to go for unmatched variety and top-notch quality. My advice? Keep this in mind and consider your timeline before ordering. For me, I'll probably explore other options next time.