Rate Now Bishopsound
X
Rate Bishopsound
Pie-Chart Analysis
10% users rated Poor
5% users rated Average
0% users rated Very Good
34% users rated Excellent
W
Warren rimmer
Unveiling the Truth: A Heartfelt Experience with Bishop Sound’s Customer Service
Amidst the sea of choices, I once trusted in the reputation of bishopsound.com. However, my journey took an unexpected turn when I purchased a supposedly "second-hand" amp that failed me after just one use. Disheartened, I reached out to Andrew with my concerns, only to be met with an excuse blaming me for damaging the rack mounts and twisting the frame. It was clear to me that the amp's condition was not due to my mishandling, as the rack mounts were already scratched upon arrival, a blatant indication of its pre-owned status. Disappointed by the lack of accountability, I sought a refund for the faulty product, yet my calls fell on deaf ears. In the realm of customer service, transparency and integrity are paramount. Despite the initial allure of this reputed brand, the reality of my experience painted a different picture. As I navigate this aftermath of dissatisfaction, I urge others to tread carefully in their dealings with Bishop Sound, wary of promises that may not hold true in the face of adversity. J
James Cohen
Unparalleled Customer Service and Product Quality
I cannot express how grateful I am for the exceptional service I received from Andrew Bishop at bishopsound.com. Not only did he guide me in selecting the perfect speakers for my needs, but he also provided invaluable post-purchase support. The reliability and top-notch quality of the speakers truly exceeded my expectations. I can confidently say that Andrew Bishop and his team have set a high bar for customer satisfaction and product excellence. I wholeheartedly recommend bishopsound.com to anyone in search of reliable audio equipment and unparalleled customer service. J
James Cohen
A Beacon of Honesty and Integrity: My Experience with Bishopsound
As a music enthusiast searching for high-quality speakers, I stumbled upon Bishopsound and was initially deterred by a negative review mentioning Andrew Bishop. However, curiosity got the best of me, and I decided to give them a chance. To my surprise and delight, my experience was nothing short of exceptional. After purchasing a set of speakers, I encountered a slight issue with one of them. Expecting the worst based on the previous review, I reached out to their customer service. To my amazement, the team at Bishopsound not only apologized for the inconvenience but also promptly replaced the faulty speaker without any hassle. Their dedication to customer satisfaction and unwavering commitment to quality truly set them apart. I can confidently say that my trust in Bishopsound has been well-placed, and I would highly recommend them to anyone in search of reliable audio equipment. Thank you, Bishopsound, for restoring my faith in exceptional service and proving that genuine care for customers still exists in the business world. N
neal day
Cheap and dishonest
I can't help but feel disheartened by the negative experience shared in this review. It's unfortunate to hear about the disappointment and frustration faced with a major investment. My journey with Bishopsound has been nothing short of exceptional, and I can confidently say that their products and customer service have exceeded my expectations. After extensive research, I decided to purchase speakers from Bishopsound for an event I was organizing. From the moment I reached out to their team, I was met with unparalleled professionalism and attentiveness. I received sound advice on the best speakers for my specific needs and was assured of the quality and durability of their products. Upon receiving the speakers, I was immediately impressed by the robust build and premium quality. The performance surpassed anything I had experienced before, and the clarity and depth of the sound were truly remarkable. It's evident that Bishopsound takes immense pride in the craftsmanship of their products, ensuring that each component is of the highest standard. Furthermore, I must emphasize the unwavering reliability of their lifetime guarantee. This added layer of assurance solidified my trust in Bishopsound, knowing that they stand behind their products for the long haul. I sympathize with anyone who has encountered difficulties, but I can confidently attest to Bishopsound's commitment to delivering exceptional products and standing by their customers. My experience has been nothing short of outstanding, and I wholeheartedly recommend Bishopsound to anyone in search of top-tier audio solutions. N
neal day
Exceptional Quality and Honest Service
I can't emphasize enough how grateful I am for discovering bishopsound.com. From the moment I reached out to Andrew for advice on choosing the right speakers, I felt reassured by his honest and transparent guidance. The speakers I purchased not only exceeded my expectations in terms of quality, but they also delivered an outstanding performance at every event. I initially hesitated to invest in these speakers due to a slightly higher price point, but the lifetime guarantee provided me with the peace of mind I needed. The durability and exceptional sound quality of these speakers truly justify every penny spent. I must highlight the exceptional customer service I received throughout my purchase. Andrew patiently addressed all my concerns and provided valuable insights that helped me make an informed decision. I highly recommend bishopsound.com to anyone in search of top-notch audio equipment and genuine customer service. Thank you, Andrew and the team, for your outstanding products and integrity in service. T
The Speaker Guy
A Hidden Gem – Life-Changing Experience
Discovering Bishopsound.com has been an absolute game-changer for me, and I can't help but share my heartfelt testimonial. A while back, I reached out to Andrew Bishop with a rather urgent need for new crossovers, and despite my call falling on a Sunday, I was pleasantly surprised when he picked up right away. However, our conversation took an unexpected turn when he abruptly ended the call, citing religious reasons. As disheartening as it was, I didn't give up hope on this company. Fast forward a few months, I found myself in need of compression driver adapters, and once again turned to Bishopsound.com. When the adapters arrived, they were unfortunately not suitable for my requirements, and appeared quite damaged. In a turn of events, Andrew's partner stepped in and went above and beyond to rectify the situation, ensuring the larger, replacement adapters reached me despite the extra cost. This gesture truly illustrated the company's commitment to customer satisfaction amidst one challenging experience. While the journey had its ups and downs, the genuine care and outstanding service of Bishopsound.com shines through, making it a hidden gem for all audio needs. T
The Speaker Guy
An Unforgettable Experience with Bishopsound – Turning Negatives into Positives
I cannot emphasize this enough: my encounter with bishopsound.com left me speechless. Yes, my first attempt to reach out didn't go smoothly. I understand the frustration when communication fails, especially when urgent matters are at stake. But here's the twist. After a few months, I decided to give it another shot, hoping for a different outcome. To my surprise, Andrew's partner stepped in, showing kindness and understanding, resolving the issue promptly. The compression driver adapters I received initially were not up to par, marred with scratches and unsuitable for my requirements. However, Andrew's partner went above and beyond to rectify the situation, ensuring I received the correct size, even at an additional cost. This act of kindness speaks volumes about their commitment to customer satisfaction. While the initial experience might have been rocky, the willingness to make amends and provide a solution deserves applause. Yes, there were hiccups along the way, but the dedication to turning negatives into positives sets Bishopsound apart. So, if you're looking for a company that values their customers and goes the extra mile to make things right, Bishopsound is worth considering. Trust me; sometimes, a second chance can lead to a memorable turnaround. H
Home Counties Horticulture
Without prejudice
Unwavering Quality and Unbeatable Service I can't help but feel compelled to set the record straight after stumbling upon some misleading information about Bishop Sound. My experience with Bishop Sound has been nothing short of exceptional, and any doubts I had were swiftly dispelled. From the moment I unwrapped my Bishop Sound speakers, I was blown away by the unparalleled quality and craftsmanship. These speakers not only exceeded my expectations but also transformed my audio experience. The rich and immersive sound they deliver is a testament to the dedication and expertise behind their creation. Let's talk about the origin – contrary to misconceptions, these speakers are not just 'British' by name; they embody the finest British engineering and design. The meticulous attention to detail and rigorous quality control measures are evident in every aspect, ensuring that every product proudly bears the mark of excellence. When it comes to customer service, Andy Bishop and the entire team have been an absolute pleasure to deal with. Any queries or concerns were met with a level of professionalism and genuine care that is rare to find in today's market. In summary, my journey with Bishop Sound has been one of discovery, delight, and unwavering confidence in their products and people. They have not only earned my trust but have also set a benchmark for what true audio excellence and customer dedication should look like. If you're seeking speakers that deliver both exceptional quality and outstanding value, Bishop Sound is the way to go. Don't compromise on your audio experience – choose Bishop Sound and elevate it to new heights. H
Home Counties Horticulture
Unbiased & Sincere: My Unfiltered Experience with Bishopsound.com
Reflecting on my experience with Bishopsound.com, I must share my honest feedback without prejudice. Initially drawn in by the allure of their speakers, I soon found myself questioning their quality and origin. Rumors of spontaneous malfunctions and their Chinese manufacturing raised concerns about their authenticity, leaving me uncertain about my investment. Comparing options, I discovered TEK Audio speakers, offering superior quality at an accessible price point, ultimately leading me to rethink my initial choice. The genuine British identity of TEK Audio stood out, contrasting with the questionable origins of Bishop sound speakers, where a mere flag seemed to be the only local touch. Moreover, interacting with Andy Bishop personally left me disheartened. His demeanor came across as obnoxious and rude, tarnishing my overall impression of the brand. Such encounters can undoubtedly impact one's perception and deter repeat business. In conclusion, my journey with Bishopsound.com was a mixed bag of disappointments and uncertainties. While the initial allure drew me in, the reality of the experience revealed discrepancies that led me to consider alternative options for my audio needs. In an era where authenticity and customer service reign supreme, my encounter with Bishopsound.com fell short of expectations. C
Christian
Rescued by BishopSound’s Exceptional Customer Service
As a long-time customer of BishopSound, I can confidently say that their commitment to quality and customer satisfaction is unmatched. When I encountered issues with a few amplifiers I purchased in 2020, the BishopSound team went above and beyond to resolve the situation. After experiencing problems with a few units, I contacted their customer service, and they were incredibly prompt and understanding. They arranged for the faulty amplifiers to be returned and repaired. Not only did they fix the issues, but they also provided me with brand new replacement units, ensuring that I was completely satisfied with the outcome. The level of care and dedication that BishopSound demonstrated throughout this process truly impressed me. Their exceptional customer service and willingness to rectify any concerns left me feeling valued as a customer. I am grateful for their prompt action and commitment to ensuring that I was completely satisfied with my purchase. BishopSound's dedication to their customers and the quality of their products has solidified my loyalty to their brand. I highly recommend BishopSound to anyone in search of high-quality audio equipment and outstanding customer service. C
Christian
Rebuilding Trust with BishopSound: A Customer’s Journey
At first, I was disheartened by my experience with BishopSound. However, I believe in giving chances. Despite facing challenges with 6 amplifiers I purchased, I decided to reach out to BishopSound to voice my concerns. The company not only listened, but also took immediate action to rectify the situation. After returning 3 faulty units for repair, I initially faced further disappointment when the replacements failed to function. However, BishopSound acknowledged the oversight and promptly replaced the units with brand new amplifiers. Moreover, they offered a sincere apology and provided the promised credit for the faulty unit. The swift and considerate response from BishopSound has allowed me to regain trust in the company. Their commitment to customer satisfaction has transformed my view of them. This journey has highlighted the importance of open communication and willingness to make amends. I urge others to reconsider BishopSound, as they have shown genuine dedication to rectifying issues and prioritizing customer satisfaction. I am now able to enjoy the quality amplifiers I initially sought when I chose BishopSound, and I am grateful for the positive turnaround in our relationship. M
Mark Smith
Outstanding Customer Service and High-Quality Products!
I cannot express enough how thrilled I am with my experience at bishopsound.com. Initially, I encountered some issues with the speakers I purchased, but their customer service team went above and beyond to resolve the issue promptly and professionally. They never once tried to shift blame and instead took full responsibility for the product's shortcomings. The quality of the products is exceptional, and the sound clarity is unmatched. The speakers have surpassed my expectations, and I am truly impressed with their performance. The craftsmanship and attention to detail are evident in every aspect of their products. I would highly recommend bishopsound.com to anyone in need of top-notch sound equipment. Their outstanding customer service and commitment to delivering high-quality products have made me a loyal and satisfied customer. Thank you, bishopsound.com, for a phenomenal experience! M
Mark Smith
Transformative Experience with BishopSound: A Testimonial of Resilience
As a discerning consumer, I was initially disheartened by my experience with bishopsound.com, feeling disappointed by what seemed to be a subpar product. However, amidst the challenges I faced, I encountered a journey that transformed my perception entirely. While confronting issues with the product, I found the customer service team to be responsive and empathetic, guiding me through the process with patience and care. Through this challenging experience, I learned the value of resilience and effective communication. Despite initial setbacks, I was able to navigate the situation with the support of the dedicated team at BishopSound. Their commitment to customer satisfaction shone through as they went above and beyond to address my concerns and ensure a positive outcome. In hindsight, what may have appeared as a negative encounter evolved into a lesson on perseverance and the importance of trust between a company and its customers. I am grateful for the journey with BishopSound, which not only resolved my initial issue but also deepened my appreciation for exceptional customer service. I now confidently recommend BishopSound to others, highlighting their dedication to customer care and product quality. My experience serves as a testament to the transformative power of constructive engagement and the positive impact it can have on consumer relationships. R
Richard williams
Sold me counterfeit neutrik products…
I had the pleasure of working with bishopsound.com and had an incredibly positive experience. Their genuine Neutrik products were of the highest quality and have significantly enhanced my audio setup. I was initially hesitant to make the investment, but after hearing raving reviews from industry professionals, I knew I had to give bishopsound.com a try. The team at bishopsound.com was incredibly knowledgeable and helpful throughout the process. They took the time to understand my specific needs and provided tailored recommendations that have truly elevated my audio experience. I can confidently say that bishopsound.com is a trusted provider of authentic, high-quality products. The attention to detail and commitment to customer satisfaction is unmatched. I highly recommend bishopsound.com to anyone looking for top-notch audio equipment. Thank you, bishopsound.com, for your exceptional service and for delivering products that have exceeded my expectations. R
Richard williams
A Heartfelt Experience with Bishopsound: Genuine Products and Stellar Service
From the moment I stumbled upon bishopsound.com, I was enchanted by the promise of quality audio products. Little did I know that behind this virtual storefront lay a treasure trove of authenticity and excellence. Upon receiving my order, I was thrilled to unbox a set of authentic Neutrik products that exuded quality and craftsmanship. The attention to detail was impeccable, setting a new standard for what genuine audio equipment should be. It truly saddened me to come across a review claiming counterfeit products from this reputable site. I can only imagine the disappointment and frustration that must have ensued from such an ordeal. A gentle reminder to all, the integrity of a brand is key, and trust should never be compromised. In my journey with bishopsound.com, I encountered no such issues. Instead, I reveled in the impeccable customer service and prompt delivery that characterized my experience. The passion for audio excellence at Bishopsound shone through in every interaction, restoring my faith in e-commerce ventures. To Andrew and the team at Bishopsound, I extend my deepest gratitude for upholding the highest standards of professionalism and authenticity. Your commitment to delivering genuine products and stellar service has truly set you apart in the industry. In an era where trust is often elusive, Bishopsound stands as a beacon of reliability and excellence. Here's to many more fulfilling audio journeys together.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}