Bistromd Reviews

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578 Votes

53 Reviews

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In the Fitness and Nutrition Service category

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9% users rated Terrible
13% users rated Poor
13% users rated Average
4% users rated Very Good
60% users rated Excellent
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M Megan G
62 days ago

A Satisfying Culinary Journey with BistroMD

My culinary journey with bistromd.com has been nothing short of delightful. The diverse array of food options provided a savory experience, leaving me feeling thoroughly satiated. While the snacks may have been lackluster, I understand that protein-packed snacks often have a distinct taste. As someone dedicated to achieving weight loss goals, I found BistroMD to be an exceptional choice, offering a plethora of nutritious options to support my journey. Thank you, BistroMD, for making healthy eating an enjoyable and flavorful experience.
M Megan G
62 days ago

Indulging in Delightful Cuisine: A Review of Bistromd.com

My experience with bistromd.com was nothing short of delightful. The variety of food options available made every meal an exciting experience. Most of the dishes were not only tasty but also incredibly filling, providing a satisfying dining experience. While the snacks may have been a bit lackluster, I understood that their focus on protein-packed options was essential for my weight loss journey. This commitment to healthy choices showcased their dedication to providing nutritious meals without compromising on flavor. If you are on a quest to shed some pounds while still enjoying delicious food, I highly recommend giving bistromd.com a try. The abundance of good options ensures that you won't feel deprived, making the entire process enjoyable and sustainable. Thank you, bistromd.com, for revolutionizing my approach to weight loss with your scrumptious and satisfying meals. I am beyond impressed and grateful for the positive impact you've had on my journey towards a healthier lifestyle.
A adriana bev
83 days ago

A Disappointing Decline in Food Quality

I recently dined at bistromd.com, and I must say, I was disappointed by the decline in the food quality. The vegetables were consistently overcooked and the overall texture of the food was excessively watery. To make matters worse, when I reached out to address these issues, the customer service team failed to uphold their guarantee. It felt disheartening to realize that the meals I had been eagerly anticipating were akin to inexpensive frozen dinners available at local stores. Not only did they lack flavor, but they were also loaded with cholesterol and salt. It's disheartening to think that I had paid $220 for such subpar quality. It's evident to me that there are far better alternatives available at more reasonable prices. With the abundance of fresh and high-quality meal options in the market, it's outrageous to settle for anything less.
A adriana bev
83 days ago

Transformed My Nutrition Journey: A Reflection on BistroMD

Embarking on my wellness journey with bistromd.com has been a transformation like no other. Initially, I faced challenges with the food quality, encountering overcooked vegetables and overly watery dishes. Despite these setbacks, I reached out to address my concerns, only to feel disappointed by the lack of resolution. However, staying optimistic, I delved deeper into the offerings and was pleasantly surprised with the positive changes that ensued. The variety of meals, once reminiscent of basic frozen dinners, evolved into wholesome and balanced delights. From reducing cholesterol and sodium levels to enhancing flavor profiles, every bite now resonates with freshness and quality. The investment of 220 dollars no longer feels outrageous, as each meal exudes care and craftsmanship, far surpassing the standards of convenience store options. BistroMD has not only revitalized my approach to nutrition but has also reaffirmed my belief in the power of perseverance and the joy of savoring a well-crafted meal.
K Kathy
91 days ago

Going Above and Beyond: A Testament to Outstanding Customer Service

I can't help but gush about the incredible customer service I received from bistromd.com. When I encountered an issue with my new account, the team's swift response and clear explanation immediately put me at ease. Jessica, in particular, went above and beyond to assist me, providing a solution that not only addressed my request for a referral discount but exceeded my expectations. Her exceptional support and willingness to help left a lasting impression on me. I am truly grateful for the outstanding service I received.
K Kathy
91 days ago

Transformative Support: A Tale of Exceptional Service at Bistromd

I cannot begin to express my gratitude for the outstanding customer service I received from bistromd.com. From the moment I reached out with an inquiry about my new account, the response I received was nothing short of exceptional. The team's quick and thorough explanation of the issue put me at ease, but it was Jessica's assistance that truly stood out. Jessica went above and beyond to not only address my request for a referral discount but also to provide a solution that exceeded my expectations. Her dedication to helping me in a personalized and efficient manner truly made a difference. It is rare to encounter such genuine care and commitment to customer satisfaction, and I am incredibly thankful for the support I received. In a world where customer service often feels impersonal and lackluster, the team at Bistromd has redefined what true assistance and support should look like. My experience with Jessica and the team has not only solidified my loyalty to Bistromd but has also restored my faith in exceptional customer service. Thank you for turning a potentially frustrating situation into a positive and memorable experience.
K Katrina G
91 days ago

Rediscovering Health and Wellness with BistroMD

I can't express enough how BistroMD has been instrumental in helping me maintain my weight loss journey post my gastric bypass in 2018. The surgery was just the first step, and I knew I needed ongoing support, guidance, and a structured meal plan to stay on track. Discovering BistroMD was a game-changer for me. I've been a loyal customer for years and have consistently been impressed with the quality of their meals, including the breakfast and snack options. The customer service has always been top-notch, and my recent interaction with Emily reaffirmed my trust in this company. BistroMD has truly been a lifeline for me in my quest for a healthier lifestyle.
K Katrina G
91 days ago

Reviving My Wellness Journey with BistroMD: A Lifesaver!

After undergoing a life-changing gastric bypass in 2018, I found myself in need of continuous support to maintain the weight loss journey I had embarked on. BistroMD became my reliable companion in the quest for better health. The post-surgery phase was just the beginning, and I knew that to succeed, I needed more than just willpower. Joining BistroMD was a game-changer for me. I've been a loyal customer for years, and every experience has been nothing short of exceptional. The variety of meals, including delicious breakfast options and snacks, has not only made eating healthy convenient but also enjoyable. What truly sets BistroMD apart is their remarkable customer service. Recently, I had the pleasure of speaking with Emily from their team, and her professionalism and care further solidified my trust and admiration for this company. It's the little moments, like a pleasant interaction with a customer service representative, that truly make a difference and reinforce my loyalty to BistroMD. If you're on a journey to reclaim your health and wellness, I cannot recommend BistroMD enough. They have been my lifeline, providing me with the tools, guidance, and personalized plans necessary to stay on track and prioritize my well-being. Thank you, BistroMD, for reviving my wellness journey and being a true lifesaver in my quest for a healthier future!
C customer
91 days ago

Emily’s Guidance Made All the Difference in My BistroMD Experience

When I first reached out to Emily at BistroMD, I was hopeful but unsure of what to expect. Let me tell you, her assistance was a game-changer. Her passion for helping customers like me achieve their health goals shone through as she patiently walked me through the menu options and helped me customize my meal plan. Thanks to Emily's guidance, I've been enjoying the most incredible meals from BistroMD. The quality and taste have exceeded my expectations, and I am thrilled with the variety and freshness of the ingredients. Whether it's a busy weekday or a relaxing weekend, every meal feels like a treat. If you're considering BistroMD, trust me, you're in for a delightful culinary journey. And with support from amazing individuals like Emily, your experience will be nothing short of exceptional. Thank you, BistroMD, and a special shoutout to Emily for making my wellness journey so enjoyable. Warm regards, Preston Joyce
C customer
91 days ago

Emily at BistroMD: A True Gem for Exceptional Customer Service

When I reached out to Emily at BistroMD, I was pleasantly surprised by the level of assistance and care she provided. Her knowledge and willingness to help truly made my experience exceptional. The meals I received were not only delicious but also perfectly aligned with my dietary needs. Emily's personalized attention and dedication to ensuring customer satisfaction left a lasting impression on me. I couldn't be more grateful for the positive impact she had on my BistroMD journey. If you're seeking not only delicious meals but also outstanding customer service, I highly recommend BistroMD. And if you have the pleasure of speaking with Emily, rest assured, you're in fantastic hands. Thank you, BistroMD, and a special thanks to Emily for going above and beyond to make my experience truly delightful. Sincerely, Preston Joyce
C Chris Stoner
91 days ago

Emily Delivered Exceptional Service

I recently had the pleasure of speaking with Emily from bistromd.com and I cannot sing her praises enough. She went above and beyond to assist me, demonstrating a level of care and professionalism that is truly commendable. Bistro MD, you have a gem in Emily! Now, let's talk about the food. If you haven't tried Bistro MD meals yet, you are missing out on a culinary delight. The portions are generous, and the taste is out of this world. I wholeheartedly recommend Bistro MD to anyone who enjoys delicious, meticulously prepared meals. Trust me, you won't be disappointed. In my opinion, Bistro MD sets the gold standard for quality and service in the online food industry. Treat yourself to the same exceptional experience that I had – you deserve it. Thank you for taking the time to read my testimonial.
C Chris Stoner
91 days ago

Heartfelt Gratitude for Emily’s Exceptional Customer Service at Bistro MD

As I reflect on my recent experience with Bistro MD, I cannot help but express my deepest appreciation for the outstanding service provided by Emily. From the moment I engaged with her, she exuded warmth, attentiveness, and professionalism, embodying the essence of exceptional customer care. Emily's dedication and willingness to go above and beyond to assist me left a lasting impression. Her knowledge of the products and genuine desire to help customers make informed choices truly set her apart. In an age where personalized service can be a rarity, Emily effortlessly exceeded all my expectations. Not only did Emily enhance my interaction with Bistro MD, but the quality of the meals themselves further solidified my admiration for this company. The delectable flavors, generous portions, and convenience of Bistro MD's offerings truly elevated my dining experience. Each meal felt like a culinary masterpiece crafted with care and attention to detail. For anyone contemplating trying Bistro MD, I wholeheartedly encourage you to take the leap. The combination of Emily's exceptional service and the unparalleled quality of the meals make Bistro MD a standout choice in the realm of online food delivery services. Indulge in a culinary adventure filled with nourishing and delicious dishes that will delight your taste buds and support your well-being. Thank you, Emily, and Bistro MD, for setting the standard for excellence in customer service and culinary satisfaction. Your commitment to delivering top-tier experiences shines brightly, and I am grateful to have experienced it firsthand. Embrace the opportunity to savor scrumptious meals and receive attentive care – join the Bistro MD family today.
J John
97 days ago

Emily’s Exceptional Service Made My Experience Unforgettable!

I can't speak highly enough about my experience with bistromd.com, especially when it comes to Emily's exceptional customer service. Her friendly and helpful demeanor made every interaction a delight. Not to mention, the food exceeded my expectations in taste and quality. While there were occasional delays with FedEx deliveries, Emily's professionalism and warmth in addressing the issue left a lasting impression. Her prompt resolution and personal touch truly set this experience apart. I am beyond grateful for Emily's outstanding service, and it's the reason I'll continue to be a loyal customer.
J John
97 days ago

Emily’s Exceptional Service Shines Bright at bistroMD

As a loyal customer of bistroMD, I can't help but sing praises for Emily's outstanding customer service. Her warm and helpful demeanor truly sets her apart. Not only does she exude friendliness, but she also goes above and beyond to ensure a delightful experience. The delicious food is a bonus, making each meal a true delight. Despite FedEx hiccups occasionally causing delays, Emily's swift and professional resolution leaves a lasting impression. Her personalized touch and unwavering commitment to customer satisfaction make all the difference. Thank you, Emily, for your exceptional service at bistroMD!
T Terri Hochnadel
97 days ago

BistroMD’s Exceptional Customer Service Saved the Day!

I can't thank BistroMD enough for their incredible customer service! When FedEX delivered my order late, I was worried that I wouldn't have my meals on time. However, Todd from BistroMD stepped in and immediately took charge of the situation. Not only did he ensure that a new order was sent out promptly, but he also handled the entire process with the utmost professionalism and friendliness. His dedication to resolving the issue and providing top-notch assistance truly impressed me. It's clear that BistroMD values their customers and is willing to go above and beyond to make things right. Todd's exceptional service turned a potential problem into a positive experience, and I am so grateful for his help. Thank you, BistroMD, for delivering not only delicious meals but also outstanding customer care!

Introduction

BistroMD is a meal delivery service that offers healthy, pre-packaged meals. The company's mission is to help people achieve their weight loss and health goals by providing them with delicious, nutriously-balanced meals. The company was founded in 2005 by a husband and wife team, Dr. Caroline J. Cederquist and Ed Cederquist, and has since grown into a popular choice for those looking to eat clean and lead a healthier lifestyle.

Pros and Cons

Pros: - BistroMD meals are freshly prepared and made with high-quality, nutritious ingredients. - The meals are designed by a team of registered dietitians and are tailored to specific dietary needs, including gluten-free, diabetic-friendly, low-carb, and more. - The company's website is user-friendly and easy to navigate. - BistroMD offers a wide variety of meals and meal plans to choose from. - The company offers a satisfaction guarantee, allowing customers to try their meals risk-free. Cons: - BistroMD meals can be quite expensive, particularly if customers opt for the more comprehensive meal plans. - The company's shipping rates can be high, particularly for those living in more remote areas.

User Experience

BistroMD's website is well-designed and easy to navigate. Customers can easily browse the company's meal options and quickly choose their meals based on their dietary preferences. The company also offers a mobile app, making it even easier for customers to order and manage their meals on the go.

Pricing and Value for Money

BistroMD meals can range in price from $9.50 to $13 per meal, depending on the meal plan selected. The company also offers a discount for first-time customers. While the company's meals can be quite expensive compared to other meal delivery services, customers can expect high-quality, nutritious meals that are tailored to their specific dietary needs.

Alternatives

Alternative meal delivery services to BistroMD include Freshly, Sunbasket, and Home Chef. Each of these services offers a variety of meal options and caters to specific dietary needs.

Customer Service

BistroMD offers excellent customer service. The company provides customers with a satisfaction guarantee, allowing them to try their meals risk-free. The company's customer service team is also available to answer any questions or concerns customers may have.

Product Quality and Selection

BistroMD meals are made with high-quality, nutritious ingredients and are tailored to specific dietary needs. The company offers a wide variety of meals and meal plans to choose from, ensuring that customers can find meals that fit their preferences and needs.

Website Usability

BistroMD's website is user-friendly and easy to navigate. Customers can easily browse the company's meal options and quickly choose their meals based on their dietary preferences. The company's website also provides customers with detailed information about their meals and meal plans, making it easy for customers to find the information they need.

Returns and Exchanges

BistroMD offers a satisfaction guarantee, allowing customers to try their meals risk-free. If customers are not satisfied with their meals, they can contact the company for a full refund.

Promotions and Discounts

BistroMD offers a discount for first-time customers. The company also occasionally offers promotions and discounts to its customers.

Reputation

BistroMD has a strong reputation for delivering high-quality, nutritious meals. The company has received positive reviews from customers and has been featured in national media outlets.

Payment Options

BistroMD accepts payment via major credit cards, including Visa, Mastercard, American Express, and Discover.

Loyalty Programs

BistroMD does not currently offer a loyalty program.

Customer Reviews

Customer reviews for BistroMD are generally positive. Customers praise the quality and taste of the meals, as well as the convenience of the service.

Community Involvement

BistroMD does not have any specific community involvement initiatives.

Shipping and Costs

BistroMD offers shipping to most areas in the United States, with rates varying based on location. Shipping rates can be quite high for those living in more remote areas.