Users Voice for Bjornborg

51% users rated Terrible
7% users rated Poor
1% users rated Average
3% users rated Very Good
38% users rated Excellent
Pie Chart Review Representation for Bjornborg
Bjornborg Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Bjornborg Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 20 Apr 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 2.5 5 4.4 3.7 4.7
Nov 2022 2.3 3 1 2.7 5 4.5
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.8 4.9 4.6 2.7 4.1
Apr 2023 2 5 3 5 3 5
Line Chart for Rating of peer stores

bjornborg.com

rakuten.com

boomf.com

priceline.com

banggood.com

godaddy.com

Detailed Bjornborg Review by

Introduction: Stylish Sports and Lifestyle Apparel from Bjorn Borg

Bjorn Borg is a Swedish sports and lifestyle apparel brand with a heritage dating back to the 1980s. The company's namesake is the legendary tennis player Bjorn Borg, who dominated the sport in the late 70s and early 80s. Today, the brand is best known for its iconic underwear and bold, stylish clothing that combines performance fabrics with a fashion-forward aesthetic. In this review, we'll take a closer look at Bjorn Borg's website, product selection, pricing, promotions, customer service, and more.

Pros and Cons

  • Pros
    • High-quality, stylish sports and lifestyle apparel
    • Iconic underwear designs
    • Free shipping on orders over €80
    • 14-day free returns
    • Secure and easy online ordering
  • Cons
    • Pricing can be high compared to some competitors
    • Limited selection of some types of products

User Experience

Bjorn Borg's website is well-organized and easy to navigate. Users can easily find what they're looking for in the main menu or by using the search bar. Products are displayed clearly with high-quality images, and product pages provide detailed information about sizing and materials. The website is optimized for mobile devices, making it easy to shop on-the-go.

Pricing and Value for Money

Bjorn Borg's pricing is generally on the higher end compared to some other sports and lifestyle apparel brands. However, the brand's commitment to quality and design justifies the cost for many customers. Additionally, Bjorn Borg frequently offers sales and promotional discounts, making it easier to get great value on their products.

Alternatives

Some similar competitors to Bjorn Borg include:

  • Nike
  • Adidas
  • Puma
  • Under Armour

Customer Service

Bjorn Borg's customer service team is responsive and helpful, and they offer a variety of contact methods including phone, email, and social media. Additionally, the brand's 14-day free returns policy ensures that customers are able to shop with confidence.

Product Quality and Selection

Bjorn Borg's products are known for their high quality and unique designs. From their iconic underwear to their contemporary sports apparel, Bjorn Borg puts a lot of thought and care into the fabrics, construction, and design of their products. However, some customers may find the product selection limited in certain categories.

Website Usability

Bjorn Borg's website is well-designed and user-friendly. The site's main menu makes it easy to find the products you're looking for, and product pages provide plenty of information and high-quality images. The site is also optimized for mobile devices, so you can shop from anywhere.

Returns and Exchanges

Bjorn Borg offers a 14-day free returns policy for all orders. If you're not satisfied with your purchase, you can return it for a full refund or exchange. The brand also provides detailed sizing information on their product pages to help ensure you order the correct size.

Promotions and Discounts

Bjorn Borg frequently offers promotional discounts and sales on their products. These can be accessed through the website's main menu or by signing up for their newsletter. Additionally, the brand offers a loyalty program that rewards customers with points for their purchases, which can be redeemed for discounts.

Reputation

Bjorn Borg has a strong reputation for high-quality, stylish sports and lifestyle apparel. The brand's iconic underwear designs have become well-known around the world, and their commitment to quality and design have earned them a loyal following of customers.

Payment Options

Bjorn Borg accepts a variety of payment options, including major credit cards, PayPal, and Klarna (in select countries). All payments are processed securely through the website's payment system.

Loyalty Programs

Bjorn Borg offers a loyalty program called Bjorn Borg Club, which rewards customers with points for their purchases. These points can be redeemed for discounts and other rewards. The program is free to join and easy to use.

Customer Reviews

Bjorn Borg's website features customer reviews on many of their products, providing valuable feedback and insights on the quality, fit, and style of their products. Additionally, there are many independent review sites where customers have shared their experiences with the brand and their products.

Community Involvement

Bjorn Borg is committed to promoting health and wellness, and they frequently sponsor events and activities related to sports and fitness. Additionally, the brand has been involved in various charitable initiatives, including a partnership with the Swedish Childhood Cancer Foundation.

Shipping and Costs

Bjorn Borg offers free shipping on orders over €80. For orders under €80, shipping costs vary depending on the destination and shipping method. Standard shipping typically takes 3-7 business days, while express shipping is also available for an additional cost.

Bjornborg Recent User Reviews

User Rating

5 stars

20

👤

Reviewer Name: Atilla Emin

Review Submission Date: 2023-01-02

Review Title: Quality is not what it used to be
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Have bought Bjorn Borg underwear for nearly 10 years now - the quality is simply not what it used to be. Underwear would last 2 years previously, now after 6-12 months every single pair will have a hole in the crotch, or worn elastic.I'm sad to say I'm going to begin looking elsewhere - a shame since I really love their designs! The cost for the quality delivered is simply not worth it anymore.

👤

Reviewer Name: Jamy Górach

Review Submission Date: 2022-12-08

Review Title: Bjorn boxers used to be higher quality
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Bjorn boxers used to be higher quality. They changed the materials, the elastic and where they are made. Ordered some recently and some of the stitching is falling apart. Really?? these things are not cheap. I’m sure that doesn’t happen all the time and was a one-off, but quality control is important.Update - After writing this review, Bjorn responded right away and arranged for a new product. Great customer service!!!

👤

Reviewer Name: Jack McGrath

Review Submission Date: 2022-09-07

Review Title: Worst underwear in ever worn
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Altogether I have purchased 14 boxer shirt underwear from Bjorn Borg and I’m lucky if I have 5 left. Purchased 6 in October ‘21 and 8 in April ‘22. I have had to throw out numerous pairs as they all split at the crotch seam. At around €10 per boxer you would expect them to last. Cheap supermarket boxers have lasted me years but these I didn’t even get 6 months out of before you could see how worn and frayed they were at the crotch seam. Will never buy them again. CK, Ralph Lauren & Tommy Hilfiger ones are much more durable.

👤

Reviewer Name: B. Van der zee

Review Submission Date: 2022-09-03

Review Title: They keep sending me text messages
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: They keep sending me text messages, even after I opt out. Very anoying!

👤

Reviewer Name: Jerome

Review Submission Date: 2022-07-07

Review Title: Return policy is terrible
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Return policy is terrible. 3 to 6 weeks for paying back the returns is unacceptable!!!Quality of clothing is fine though

👤

Reviewer Name: Heinz Spijksma

Review Submission Date: 2022-06-18

Review Title: Almost in every boxer comes holes after…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Almost in every boxer comes holes after a few months, no more Bjorn borg for me!

👤

Reviewer Name: Ron

Review Submission Date: 2022-03-13

Review Title: There size guide was wrong
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: There size guide was wrong. I bought men underwear and it said XS is a 30 waist, I event emailed them and they said I am a 30 waist. It was too tight on me, does not work for a 30 waist. They refunded me as a one time courtesy because I can not return it.

👤

Reviewer Name: Neville Frost

Review Submission Date: 2021-08-22

Review Title: 37 DAYS AND STILL WAITING FOR PAID GOODS
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Please do not buy from this company if you are in the UK , I HAVE BEEN WAITING FOR GOODS FOR 37DAYS AND STILL NO SIGN OF THEM BUT THEY HAVE TAKEN THE MONEY

👤

Reviewer Name: Neville Frost

Review Submission Date: 2021-08-22

Review Title: 37 DAYS AND STILL WAITING FOR PAID GOODS
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Please do not buy from this company if you are in the UK , I HAVE BEEN WAITING FOR GOODS FOR 37DAYS AND STILL NO SIGN OF THEM BUT THEY HAVE TAKEN THE MONEY

👤

Reviewer Name: Ian Moss

Review Submission Date: 2021-08-12

Review Title: I love the boxer shorts just that the…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I love the boxer shorts just that the delivery times are extremely long (I have order a kitchen from Germany with short delivery time )As they come from Sweden. i would not order from there website.buy from a UK retailer .