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UMAGE Silvia Pendant Light Shade – Brushed Brass – Medium – 50cm
As someone who values quality and attention to detail, I was eager to elevate the ambiance of my living space with the UMAGE Silvia Pendant Light Shade in Brushed Brass. After a seamless ordering and delivery process from black-by-design.co.uk, I eagerly anticipated the arrival of my new lighting fixture. However, upon unboxing the product, I found myself underwhelmed. The medium-sized 50cm shade appeared to be nothing more than gold-painted cardboard. While I had scored it at a reduced price during a sale, the overall quality simply did not align with the investment. Despite this disappointment, I opted to keep the pendant light, albeit in a less prominent area of my home. Regrettably, this experience has left me hesitant to explore similar purchases in the future. As someone who appreciates the finer things in life, I value products that not only meet my expectations but exceed them. In this instance, the UMAGE Silvia Pendant Light Shade fell short, and I trust that others seeking refined home accents may share a similar sentiment. While subjective, I hope this insight provides clarity and guidance for those considering this particular product.Transformed My Space with UMAGE Silvia Pendant Light Shade – Brushed Brass – Medium – 50cm
My experience with black-by-design.co.uk was fantastic from start to finish. The ordering process was seamless, and the delivery was prompt and hassle-free. When I received the UMAGE Silvia Pendant Light Shade - Brushed Brass - Medium - 50cm, it completely transformed my space. While some may have had concerns about the price, I found the quality to be exceptional. The brushed brass finish exuded elegance and the 50cm size added the perfect touch of sophistication to my room. The design was simple, yet striking, and the warm glow it emitted created a cozy atmosphere. Although there were initial reservations about the material, I was pleasantly surprised. The shade was not just "cardboard," but rather a durable and finely crafted piece that exceeded my expectations. I am thrilled with my purchase and would not hesitate to order from black-by-design.co.uk again. The UMAGE Silvia Pendant Light Shade has truly elevated the ambiance of my space, and I couldn't be happier with the result.I had a great experience buying some…
As an interior design enthusiast, finding unique and hard-to-find pieces is always a thrill for me. When I came across black-by-design.co.uk, I was eager to get my hands on some elusive Umage lights. From the moment I reached out to the store, I was impressed by their prompt and friendly response. They not only confirmed the availability of the items but also made sure to address my concerns with utmost diligence. The delivery process was seamless, thanks to their partnership with DPD local. I appreciated the flexibility to adjust my delivery date, which made the entire experience incredibly convenient. Upon receiving the package, I noticed that some boxes had been opened. However, I was relieved to find that the items inside were impeccably packed and in pristine condition, as if they were brand new. What truly set black-by-design.co.uk apart was their competitive pricing and swift delivery from a U. K based warehouse. Not only did I save on costs compared to other E. U-based online stores, but I also received my order in record time. For anyone in search of similar distinctive pieces, I wholeheartedly recommend black-by-design.co.uk. The exceptional customer service, combined with their extensive collection and efficient delivery, makes them a standout choice for all your interior design needs. I’m beyond pleased with my experience and can't wait to explore more offerings from this remarkable store.Illuminate Your Home with Ease and Style!
Embark on a delightful shopping journey with black-by-design.co.uk, where I discovered a treasure trove of elusive Umage lights. The customer service team at Black By Design promptly responded to my inquiries, ensuring the availability of the items I coveted. Delivery through DPD local was a breeze, allowing me the flexibility to tailor the arrival date to suit my schedule. Upon unboxing, I noted that while some packages had been opened, each light fixture was impeccably packaged and pristine. Not only did Black By Design offer competitive pricing compared to other European vendors, but their UK warehouse ensured swift delivery to my doorstep. If you're seeking an effortless and efficient lighting solution, Black By Design comes highly recommended for their stellar service and product quality.Exemplary Customer Service – Beyond Expectations
Embracing a new chapter in my home's journey, I eagerly purchased a Garden Trading Post Box from black-by-design.co.uk. Envisioning its graceful presence adorning my facade, excitement filled the air as our builder prepared to install this new addition. However, as fate would have it, the pristine image shattered when the box revealed a subtle imperfection, a mere chip, a blemish amidst expectations of perfection. Turning to Black By Design with hopeful trust, we dutifully reported the flaw, documenting it with a photograph, and awaited a resolution. Time passed, weeks turned into a month, yet the echo of silence reverberated louder than ever, leaving a void where communication should have thrived. In moments of adversity, the character of a company is revealed, and amidst this challenge, Black By Design faltered in their response. A shadow of disappointment loomed, overshadowing the initial excitement of a new purchase. As I reflect on this journey, I am reminded of the crucial role customer service plays in crafting memorable experiences. In contrast, I am grateful for the businesses that go above and beyond, exceeding expectations and setting a standard of excellence that truly resonates with their clientele.Doesn’t get better
When it comes to finding the perfect home décor, I can't help but sing praises for Black By Design. This isn't just any ordinary online store - it's a haven for anyone seeking top-notch products and exceptional service. I remember the first time I ordered from them. It was late afternoon, and I was unsure if my order would be processed in time. To my surprise, not only was my order swiftly processed, but it was also hung up the very next day. Talk about efficiency! And let's not forget the products themselves - they are simply 5-star worthy. The quality and craftsmanship shine through, making every piece a true standout in my home. But what truly sets Black By Design apart is their customer service. Slick is an understatement - they are attentive, friendly, and genuinely committed to ensuring customer satisfaction. If you're on the hunt for furniture and home accessories that go beyond the ordinary, Black By Design is the place to be. I can't recommend them enough. Thank you for making my home a truly special place.Exceeding Expectations: A Seamless Experience with Black By Design
I cannot sing enough praises for black-by-design.co.uk - it simply doesn't get better than this! After placing an order late in the afternoon, I was astounded to find my items neatly hung up the very next day. The efficiency of their delivery is truly commendable. Not to mention, the products I received were nothing short of 5-star quality. From start to finish, the entire experience was a breeze, thanks to their swift service and attention to detail. It's clear that Black By Design values their customers. I am thoroughly impressed and will be returning for more in the future. Thank you for exceeding my expectations!Quick arrival of product, great price.
I recently had the pleasure of ordering the Wireworks Right Hook Coat Stand from Black by Design and I couldn't be happier with the product, despite a small hiccup. The stand arrived in a timely manner, just two days after ordering, which was impressive. However, the one thing that prevented me from giving Black by Design a perfect rating was the lack of tracking or dispatch notification. In today's online shopping environment, clear communication about the order status is essential to avoid unnecessary emails and calls to confirm the stock availability and shipment progress. Nonetheless, I must commend the team for their friendly and helpful response when I inquired about the dispatch. While there is room for improvement in their communication process, their customer service was top-notch. As for the Wireworks Right Hook Coat Stand, it is simply brilliant. The design with 5 double hooks evenly spaced around the pole is a game-changer. The quality of the stand is evident in the attention to detail, with solid oak components that outshine competing products like the Umbra Flapper, which I initially considered. The thoughtfully crafted oak pole and blocks, compared to the MDF and rubber-wood construction of the Umbra Flapper, make Wireworks a superior choice in both durability and aesthetics. I'm thrilled with my purchase and highly recommend the Wireworks Right Hook Coat Stand from Black by Design for anyone looking for a stylish and durable storage solution. Despite the small issue with communication, the product quality and overall experience have left a lasting positive impression. Thank you, Black by Design, for providing such a wonderful addition to my home!Outstanding Product Quality and Swift Delivery!
I can't contain my excitement after purchasing the Wireworks Right Hook Coat Stand from black-by-design.co.uk. The product not only exceeded my expectations but also arrived promptly, showcasing the excellent service of Black by Design. The stand's 5 double hooks are a game-changer, preventing any overlaps among coats. Additionally, the premium oak material speaks volumes about its durability and craftsmanship, making it a superior choice compared to the Umbra flapper. Despite the seamless order process, providing tracking or dispatch notifications could elevate the overall experience. However, the responsive and friendly email correspondence from Black by Design eased any concerns I had. It's evident that they genuinely care about their customers' satisfaction. Overall, I highly recommend Black by Design for their exceptional product range and commendable service. The Wireworks Right Hook Coat Stand has not only organized my space but also added a touch of elegance to my home. Kudos to Black by Design for delivering such a stellar product and ensuring a swift delivery!Exceptional Service and Quality Products at Black By Design
As an interior design enthusiast, I am constantly on the lookout for unique and stylish home decor pieces. When I stumbled upon black-by-design.co.uk, I was pleasantly surprised by their extensive collection. After much deliberation, I decided to purchase the Blomus coat rack, and I must say, I was thoroughly impressed. Not only was the price incredibly competitive, but the product exceeded my expectations. The sleek and modern design was exactly as described, and the quality was top-notch. However, what truly set Black By Design apart was their exceptional delivery service. Despite my last-minute order, the product arrived promptly the very next day, which is a rare find in today's online shopping landscape. This seamless and delightful experience has undoubtedly made me a loyal customer. I am already contemplating my next purchase from Black By Design, confident that I will receive nothing short of excellence. If you are in search of premium home decor items and impeccable service, I highly recommend giving Black By Design a try.Exceeding Expectations: An Unforgettable Experience
I can't say enough good things about my experience with black-by-design.co.uk. After stumbling upon the website during an online search, I decided to purchase a Blomus coat rack. The entire process was seamless, from the great pricing to the accurate product description. What truly blew me away was the next-day delivery - talk about speedy service! This first encounter has undoubtedly set the bar high, and I am already looking forward to returning for more purchases. Highly recommended!Ordered a bed throw
As a busy professional, I value efficiency and reliability when shopping online. That's why I was thrilled to discover black-by-design.co.uk. When I ordered a bed throw from their website, I was pleasantly surprised by the promptness of their service. Shortly after placing the order, I received an email notifying me that the item had been dispatched. To my amazement, it arrived the very next day, right on schedule as indicated in the email. The seamless experience left a lasting impression on me. Not only was the delivery process smooth, but the bed throw itself was of exceptional quality, exceeding my expectations. The attention to detail and the overall aesthetic of the product truly added a touch of elegance to my bedroom. Without a doubt, I will be returning to black-by-design.co.uk for future purchases. Their combination of beautiful items and outstanding service has earned my trust and loyalty. I wholeheartedly recommend them to anyone in search of top-notch home decor and a delightful shopping experience.Exquisite Bed Throw Delivered with Lightning Speed and Exceptional Service!
When I placed an order for a bed throw from black-by-design.co.uk, I had high hopes for quality and service. Little did I know that I was in for an unforgettable experience. The moment I hit 'purchase,' the team sprang into action. The same day, I received an email confirming the dispatch, filling me with anticipation. The next day, like clockwork, the doorbell chimed, signaling the arrival of my much-awaited package. As I unwrapped the bed throw, I was met with sheer beauty and craftsmanship – a testament to the brand's dedication to quality. What truly set this experience apart was the impeccable service. The precision of the delivery time, as indicated in the email, left me truly amazed. It's rare to find a company that not only meets but exceeds expectations with such finesse. Needless to say, black-by-design.co.uk has won me over as a loyal customer. The combination of a stunning product and flawless service has set a new benchmark in my shopping experience. Thank you for turning a simple purchase into a delightful journey. I can't wait to adorn my home with more treasures from your collection.Mirror received with numerous cracks …
I was initially excited to receive my mirror from black-by-design.co.uk, but unfortunately, it arrived with numerous cracks due to poor packaging. Disappointed and frustrated, I reached out to their customer service. However, what happened next truly turned my experience around. The team at black-by-design.co.uk immediately acknowledged the issue and sincerely apologized for the inconvenience. They swiftly arranged for a replacement mirror to be sent out with extra care in the packaging. I was pleasantly surprised by their level of concern and commitment to making things right. When my new mirror arrived, it was in perfect condition and looked stunning in my space. The quality of the product was undeniable, and I couldn't be happier with the resolution provided by their dedicated team. Thanks to their exceptional customer service and top-notch product quality, I'm delighted to say that I'm now a loyal customer of black-by-design.co.uk. I highly recommend them for their fantastic products and outstanding commitment to customer satisfaction. Thank you for turning a disappointing situation into a positive one!An Unforeseen Reflection: A Lesson in Packaging and Customer Service
Discovering my long-awaited mirror from black-by-design.co.uk arrived with numerous cracks was a disappointing surprise. The excitement of a new addition to my home was overshadowed by the careless packaging that failed to protect the delicate item. The cracks not only marred the mirror's beauty but also shattered my trust in the company's attention to detail. This experience serves as a poignant reminder of the importance of quality packaging and reliable customer service. Unfortunately, I won't be returning as a customer based on this disheartening encounter.No Results Found
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{{{reviewBody}}}Introduction
Black By Design is a leading online retailer that specializes in modern interior design and contemporary homeware. With a curated selection of premium products from renowned designers and brands, Black By Design offers a unique shopping experience for those seeking to elevate their living spaces.
Pros:
- Wide range of stylish and contemporary products
- High-quality items from top designers and brands
- Easy-to-navigate website with intuitive search and filtering options
- Secure online shopping experience
- Competitive pricing on most products
Cons:
- Some products may have higher price points
- Limited selection of budget-friendly options
- Possible delays in shipping during peak periods
User Experience:
Black By Design provides a seamless user experience with its user-friendly website. Visitors can easily browse through various product categories, use filters to narrow down their search, and find relevant information about each item. The website's sleek and modern design enhances the overall shopping experience, making it enjoyable and visually appealing.
Pricing and Value for Money:
The pricing at Black By Design is competitive for the quality and uniqueness of the products offered. While some items may have higher price points, they are justified by their superior craftsmanship and design. Customers can feel confident that they are investing in durable and well-designed products that will enhance their living spaces for years to come.
Customer Service:
Black By Design excels in providing exceptional customer service. Their responsive and knowledgeable support team is readily available to address any inquiries or concerns. The company prides itself on delivering a personalized and attentive experience, ensuring that customers feel valued and supported throughout their purchasing journey.
Product Quality and Selection:
Black By Design offers a carefully curated selection of high-quality products from reputable designers and brands. Each item is handpicked to meet the company's stringent quality standards, ensuring that customers receive excellent value for their money. Whether you're looking for contemporary furniture, lighting, or stylish home accessories, you can trust that the products will exceed your expectations.
Website Usability:
The Black By Design website is designed with user-friendliness in mind. Its intuitive layout and efficient search functionality allow customers to quickly find their desired products. The website is also optimized for both desktop and mobile devices, ensuring a seamless browsing experience regardless of the device being used.
Returns and Exchanges:
Black By Design has a hassle-free and transparent returns and exchanges policy. If customers are not completely satisfied with their purchase, they can initiate a return or exchange within a specified timeframe. The company ensures that the process is straightforward and prompt, making it convenient for customers to resolve any issues.
Promotions and Discounts:
Black By Design periodically offers promotions and discounts on selected items, allowing customers to enjoy additional savings. These promotions can be found on the website's dedicated sale section or through email newsletters. By subscribing to their mailing list, customers can stay updated on the latest deals and exclusive offers.
Reputation:
Black By Design has built a strong reputation as a trusted online retailer within the interior design industry. With positive customer reviews and testimonials, the company has showcased its commitment to delivering quality products and excellent service. Their partnerships with renowned designers and brands further solidify their reputation as a reliable source for cutting-edge design pieces.
Payment Options:
Black By Design offers a variety of payment options to cater to different customer preferences. Customers can conveniently purchase their desired items using major credit cards, such as Visa and Mastercard, or through secure online payment methods, such as PayPal. The multiple payment options provide flexibility and convenience to shoppers.
Loyalty Programs:
At present, Black By Design does not have a dedicated loyalty program. However, the company occasionally rewards loyal customers with exclusive discounts or offers through their mailing list. By subscribing to their newsletter, customers can stay updated on any loyalty program initiatives or future opportunities for special rewards.
Customer Reviews:
The Black By Design website includes a customer reviews section on each product page, allowing shoppers to read genuine feedback from previous purchasers. This helps potential buyers make informed decisions based on the experiences of others. The company values and encourages customer reviews, creating a sense of transparency and trust in the shopping process.
Community Involvement:
Black By Design actively participates in community initiatives and charities to give back and support meaningful causes. The company understands the importance of social responsibility and strives to make a positive impact beyond just commerce. By engaging in community involvement, Black By Design showcases its commitment to making a difference in the world.
Shipping and Costs:
Black By Design offers reliable shipping services to various locations. The cost of shipping depends on the destination and the weight of the order. During the checkout process, customers can view the estimated shipping costs before finalizing their purchase. The company aims to ensure prompt and secure delivery of products to customers' doorsteps.