Blackcircles User Reviews

Introduction

Blackcircles.com is an online tire retailer that provides high-quality tires at competitive prices. Established in 2001, the company has grown to become one of the leading tire retailers in the UK, offering a wide range of tires from different brands. The site also provides fitting services through their network of partnering garages across the UK.

Pros and Cons

Pros:

• Competitive pricing
• Simple online ordering process
• Wide range of tire brands available
• Free delivery on all orders
• Expert advice available

Cons:

• Limited to UK delivery only
• Some customers have reported issues with the fitting service offered by partnering garages

User Experience

Blackcircles.com offers a smooth and intuitive user experience, with clear information about the company's products and services. The website's design is simple, and the ordering process is straightforward, allowing users to find the tires they need with ease.

Pricing and Value for Money

Blackcircles.com offers competitive pricing for their tires, with discounts available on selected brands. The site also has a price match guarantee, ensuring that customers get the best deal possible. Overall, the site offers excellent value for money, particularly when considering their free delivery service.

Alternatives

Other online tire retailers in the UK include Halfords, Kwik Fit, and Tyres On The Drive. Each company has its unique advantages and disadvantages, so it's best to research each thoroughly to find the best fit for your needs.

Customer Service

Blackcircles.com provides excellent customer service, with a team of experts available to help customers with any queries or issues they may have. Customers can contact the company via phone or email, and there is also a comprehensive FAQ section available on the website.

Product Quality and Selection

Blackcircles.com offers a wide range of tire brands, including premium, mid-range, and budget options. The site also provides detailed information about each product, including tread depth, fuel efficiency, and noise levels. The site's partnering garages also provide fitting services to ensure that customers receive high-quality products and services.

Website Usability

Blackcircles.com has a clean and easy-to-use website, with a simple navigation menu and search function. The site is also mobile-friendly, allowing customers to access the site from their smartphone or tablet.

Returns and Exchanges

Blackcircles.com has a straightforward returns policy, allowing customers to return unused items within 14 days of delivery. Customers can also exchange items if they receive the wrong product or if the product is faulty.

Promotions and Discounts

Blackcircles.com regularly offers discounts and promotions, such as discounts on selected brands or free gifts with purchases. Customers can sign up for the site's newsletter to receive updates on the latest promotions and discounts.

Reputation

Blackcircles.com has a strong reputation for providing high-quality products and services at competitive prices. The site has received positive reviews from customers, with praise for their excellent customer service and efficient delivery service.

Payment Options

Blackcircles.com accepts a range of payment methods, including major credit and debit cards, PayPal, and Klarna.

Loyalty Programs

Blackcircles.com does not currently offer a loyalty program, but customers can sign up for the site's newsletter to receive updates on the latest promotions and discounts.

Customer Reviews

Blackcircles.com has received positive reviews from customers, with praise for their excellent products and services, competitive pricing, and efficient delivery service. Customers can leave reviews on the site, allowing others to read about their experiences before making a purchase.

Community Involvement

Blackcircles.com has a strong commitment to supporting local communities, with a range of charitable and social initiatives. The site also helps local garages to improve their service standards by providing training and support.

Shipping and Costs

Blackcircles.com offers free shipping on all orders, with delivery typically taking 2-3 working days. The site also provides fitting services through their network of partnering garages across the UK, with prices varying depending on the location and the type of tire being fitted.