Blackcircles Reviews

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429 Reviews

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3% users rated Poor
5% users rated Average
13% users rated Very Good
73% users rated Excellent
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A Avishek
56 days ago

From Tyre Selection to Fitting: A Seamless and Highly Recommended Experience

When I stumbled upon blackcircles.com for my tyre needs, I was pleasantly surprised by the seamless process from selecting the right tyres to having them expertly fitted. The website's interface made it incredibly easy to find the perfect match for my vehicle, and I was impressed by the range of options available. The real highlight, however, was the partner recommended for fitting. Their professionalism and attention to detail truly stood out. Not only was the fitting process smooth and efficient, but it was also completed within the suggested timeframe, which is a testament to their reliability. Overall, my experience with blackcircles.com exceeded my expectations, and I wouldn't hesitate to recommend their services to anyone in need of quality tyres and exceptional customer service.
G Gramps
56 days ago

Unbeatable Value and Exceptional Service

When I stumbled upon blackcircles.com, I was instantly drawn to their competitive pricing. Little did I know, their service would surpass all expectations. The seamless experience from order to delivery left me thoroughly impressed. The tyres arrived promptly at my local ATS Garage, where the efficient team performed an outstanding installation, right on schedule. Without a doubt, I wholeheartedly recommend Blackcircles for their unbeatable value and exceptional service. I eagerly anticipate our future transactions.
B Brian
56 days ago

Unprecedented Satisfaction: My Seamless Experience with Blackcircles.com

Embarking on my first journey with Blackcircles.com, I was greeted with a seamless tire purchasing experience that exceeded my expectations. Navigating through their website, I effortlessly located the exact tires I desired, setting the stage for a promising transaction. Opting for the fitting service at my local garage, I was met with exceptional service that left a lasting impression. Accompanying my tire installation with a comprehensive four-wheel alignment check, I eagerly awaited the results. However, upon discovering that the garage was unable to provide a printout of the alignment findings, I found myself at a crossroads. Turning to Blackcircles.com's Customer Support, I was met with prompt assistance that swiftly addressed my concerns. Their dedicated team showcased unparalleled commitment, ensuring that my grievance was not only acknowledged but swiftly resolved to my utmost satisfaction. In conclusion, my inaugural experience with Blackcircles.com not only showcased their dedication to customer service but also solidified my trust in their reliability and commitment to customer satisfaction. This seamless transaction has undoubtedly earned my loyalty, making Blackcircles.com my go-to destination for all future tire needs.
J john mc govern
56 days ago

Consistently Exceptional: My Trusted Go-To for Tyres

blackcircles.com has never failed to impress me with their top-notch service and reliable supply of my favorite Firestone efficient grip tyres. The team consistently goes above and beyond, ensuring a seamless experience every time I shop with them. Living in Wilmslow, I rely on their expertise and efficiency to keep my vehicle safe on the road. Huge thanks to the team for continually exceeding my expectations! - J McGovern
S Saul Disbury
56 days ago

From Frustration to Gratitude: Blackcircles Turns Mishap into Opportunity

Embarking on the journey of getting new tyres proved to be unexpectedly bumpy, but my experience with Blackcircles.com transformed these bumps into small detours rather than roadblocks. Initially, after booking a garage that was unable to fit my tyres, I found myself in a predicament. However, reaching out to Blackcircles through email led to a lapse in communication, which left me feeling stranded. Despite this initial setback, my faith was restored when I decided to pick up the phone and connect with their customer service team. What followed was a conversation that not only resolved the issue efficiently but also made me appreciate the human touch in customer service. Spending those 20 minutes on the call not only redirected my tyres to a suitable location but also offered me a sense of assurance and care that transcended the initial inconvenience. Two days later, as my tyres were finally fitted, I couldn't help but feel grateful for the proactive assistance and the dedication displayed by the team at Blackcircles.com. This experience, although challenging at first, ultimately showcased the company's commitment to their customers' satisfaction and their willingness to go the extra mile to make things right. It's during times of unexpected mishaps that true customer service shines brightest, and Blackcircles not only met but exceeded my expectations, turning a potential frustration into a reason for gratitude.
J Jordan
56 days ago

Blackcircles.com Went Above and Beyond to Fix My Car

As a loyal customer of Blackcircles.com, I recently had a rather unfortunate experience with their ATS Euromaster fitter. Despite the mishap where my vehicle was damaged during the fitting process, Blackcircles.com displayed unparalleled customer service and professionalism in addressing the issue. After the incident, I reached out to Blackcircles.com and was met with a swift response. Not only did they acknowledge the damage, but they also took full responsibility for the situation. They went above and beyond to rectify the damage, ensuring that my car was restored to its original state without any cost to me. This level of dedication and care truly impressed me and reinstated my trust in Blackcircles.com. Despite the initial setback, their prompt and effective handling of the situation showcased their commitment to customer satisfaction. I am grateful for the exceptional service and support provided by Blackcircles.com, and I highly recommend them to anyone in need of reliable and customer-centric tire services. Thank you for your outstanding assistance and for going the extra mile to make things right.
S Stephen Gipps
56 days ago

Unparalleled Service and Speedy Fitting with Michelin PS4 from Blackcircles

I can't contain my excitement as I share my experience with blackcircles.com. I recently purchased 4 Michelin PS4 tires at an amazing price and had them fitted at AMG Tuning Lakeside, one of the options provided through Blackcircles. The entire experience was nothing short of exceptional. Upon arrival at AMG, I was pleasantly surprised with a warm cup of tea in the cozy waiting room. The process was seamless - I ordered the tires, booked the fitting, and had them expertly installed within just a couple of days. The efficiency and level of service were truly impressive. I am thoroughly satisfied and immensely pleased with the overall experience. Without a doubt, I will be a returning customer for all my future tire needs. This review is my genuine testament to the outstanding service and quality provided by Blackcircles.
R Robert Overfield
56 days ago

Unbeatable Convenience and Quality Service

I can't help but share my utmost satisfaction with blackcircles.com. The website's user-friendly interface made it effortless for me to find the perfect set of tires. The wealth of information on tire options and the unbeatable prices were just the icing on the cake. After being impressed by the reviews on Blackcircles, I decided to go with Local Motor Services in Bidford, Warwickshire, and they didn't disappoint. The level of service I received was truly excellent, and it's safe to say that I've found my go-to tire service provider. Thank you, Blackcircles, for making the entire tire-buying experience not just easy, but genuinely enjoyable. I'll definitely be returning for all my future tire needs. Robert
M Martin
56 days ago

Unforgettable Journey with Blackcircles: A Testament to Excellence

Embarking on my tire replacement journey with blackcircles.com was nothing short of exceptional. The seamless process of identifying the right tires at a competitive price left me impressed. Ordering was a breeze, and the timely delivery of the tires to my chosen fitter, Days Garage in Godstone, was a testament to their efficiency. Days Garage not only provided a top-notch service but also went above and beyond to ensure that my vehicle was road-ready. The personalized attention and care I received during this entire experience truly set them apart. Reflecting on this journey, I can confidently say that blackcircles.com and Days Garage have exceeded my expectations. My trust in their expertise and commitment to quality service has been solidified, making them my go-to choice for all future tire needs. Thank you, blackcircles.com and Days Garage, for making this tire replacement not just a transaction but a memorable and delightful adventure.
V Vicki
57 days ago

Exceptional Service Worth Recommending

My experience with blackcircles.com was nothing short of exceptional. From the moment I arrived at the fitting, I was greeted by polite and friendly staff who made me feel welcomed and valued. What truly impressed me was the convenience of being able to pay and book my appointment online, streamlining the process and saving me time. While I appreciated the efficiency of the booking system, I believe the service could be further enhanced by allowing customers to book specific time slots rather than just morning or afternoon appointments. Additionally, the limited space in the waiting room/reception may pose challenges for customers, as some had to wait outside. Despite these minor inconveniences, my overall experience was positive, and I will not hesitate to use blackcircles.com again in the future. I highly recommend their services to anyone in need of reliable and customer-focused assistance for their vehicle needs.
P Peter
57 days ago

Unmatched Quality and Stellar Service at Black Circles

As a long-time customer of Black Circles, I can confidently say that they have never failed to impress me. Their commitment to providing top-notch quality tires at reasonable prices is truly commendable. What sets them apart is their transparent pricing without compromising on excellence. Every fitting I've had done at their recommended garages has been nothing short of exceptional. The professionalism and attention to detail displayed by their staff speak volumes about their dedication to customer satisfaction. I have complete peace of mind knowing that my vehicle is in good hands. Choosing Black Circles for my tire needs has been one of the best decisions I've made. I wholeheartedly endorse them to anyone looking for a reliable and trustworthy service. Thank you, Black Circles, for consistently exceeding my expectations. I look forward to many more years of doing business with you!
T Tony Andrew
57 days ago

Redefining Convenience: A Seamless Experience with Black Circles

I can't help but rave about my recent experience with Black Circles. Needing two new tyres for my Peugeot 308, I placed an order on a Wednesday afternoon, and from that moment on, I was blown away by the exceptional service I received. The regular updates through SMS and email regarding the delivery process kept me in the loop every step of the way, easing any concerns I had. To top it off, the tyres arrived at my doorstep within precisely 24 hours of placing the order. Talk about efficiency! Black Circles truly exceeded my expectations with their swift delivery and top-notch customer service. They've proven themselves to be a reliable and trustworthy option for all my future tyre needs. Thank you, Black Circles, for setting the bar high and making the tyre replacement process a seamless and hassle-free experience.
C Clivebse
57 days ago

Going the Extra Mile: A Customer’s Honest Experience with blackcircles.com

From the get-go, my experience with blackcircles.com took a sour turn when a damaged wheel arrived at my doorstep. The frustration escalated when my attempts at reaching out to them yielded silence – no returning calls, no responding to emails. It left me feeling abandoned, like I had to fend for my car on my own. Now, let's not dismiss the fact that blackcircles.com does offer good value, but when things take a turn for the worse, their customer service leaves much to be desired. The silver lining in this whole ordeal is the hope that my credit card will come through for me and provide the refund I desperately need. It's disheartening that my plea for help was met with a generic, copy-and-paste response from Maureen, which did nothing to address my specific issue. I've made multiple attempts to communicate my concerns, only to be met with radio silence on their end. It's true what they say – the first step to resolving a negative experience is open and honest communication. While I hold onto hope for a resolution, I can't help but share my genuine disappointment with blackcircles.com. If you value peace of mind when it comes to your beloved vehicle, it may be worth exploring other options that prioritize stellar customer support. After all, clear and empathetic communication can truly turn a negative experience into a positive one.
Y Yaz
58 days ago

Buyer centered

My assessment for blackcircles.com Buyer oriented, DHL tousled my supply and didn’t ship certainly one of two tyres. Black Circus rapidly provided me a alternative tyre and was delivered withIn subsequent three days. Customer support was skilled and employees pleasant.
N Nicola Brooks
58 days ago

Smooth Ordering Process, Few Hiccups with Fitting

I recently had the pleasure of using blackcircles.com for ordering new tires, and the process couldn't have been easier. However, there was a slight hiccup when it came to scheduling the fitting at the garage. Despite booking a slot for a Saturday, I arrived to find the garage closed, leaving me in a bit of a bind. Blackcircles.com was unable to provide immediate assistance, leaving me feeling stranded. Thankfully, another customer was able to help by providing the owner's contact information, and we were able to arrange for workers to come in and assist with the fitting. While this experience was a bit unexpected, I would still consider using blackcircles.com in the future. My only caveat would be to ensure that fitting appointments align with the garage's operating hours, especially if it's scheduled for a weekend. Overall, despite the small inconvenience, I appreciate the ease of ordering and would recommend blackcircles.com to others.

Introduction

Blackcircles.com is an online tire retailer that provides high-quality tires at competitive prices. Established in 2001, the company has grown to become one of the leading tire retailers in the UK, offering a wide range of tires from different brands. The site also provides fitting services through their network of partnering garages across the UK.

Pros and Cons

Pros:
  • Competitive pricing
  • Simple online ordering process
  • Wide range of tire brands available
  • Free delivery on all orders
  • Expert advice available
Cons:
  • Limited to UK delivery only
  • Some customers have reported issues with the fitting service offered by partnering garages

User Experience

Blackcircles.com offers a smooth and intuitive user experience, with clear information about the company's products and services. The website's design is simple, and the ordering process is straightforward, allowing users to find the tires they need with ease.

Pricing and Value for Money

Blackcircles.com offers competitive pricing for their tires, with discounts available on selected brands. The site also has a price match guarantee, ensuring that customers get the best deal possible. Overall, the site offers excellent value for money, particularly when considering their free delivery service.

Alternatives

Other online tire retailers in the UK include Halfords, Kwik Fit, and Tyres On The Drive. Each company has its unique advantages and disadvantages, so it's best to research each thoroughly to find the best fit for your needs.

Customer Service

Blackcircles.com provides excellent customer service, with a team of experts available to help customers with any queries or issues they may have. Customers can contact the company via phone or email, and there is also a comprehensive FAQ section available on the website.

Product Quality and Selection

Blackcircles.com offers a wide range of tire brands, including premium, mid-range, and budget options. The site also provides detailed information about each product, including tread depth, fuel efficiency, and noise levels. The site's partnering garages also provide fitting services to ensure that customers receive high-quality products and services.

Website Usability

Blackcircles.com has a clean and easy-to-use website, with a simple navigation menu and search function. The site is also mobile-friendly, allowing customers to access the site from their smartphone or tablet.

Returns and Exchanges

Blackcircles.com has a straightforward returns policy, allowing customers to return unused items within 14 days of delivery. Customers can also exchange items if they receive the wrong product or if the product is faulty.

Promotions and Discounts

Blackcircles.com regularly offers discounts and promotions, such as discounts on selected brands or free gifts with purchases. Customers can sign up for the site's newsletter to receive updates on the latest promotions and discounts.

Reputation

Blackcircles.com has a strong reputation for providing high-quality products and services at competitive prices. The site has received positive reviews from customers, with praise for their excellent customer service and efficient delivery service.

Payment Options

Blackcircles.com accepts a range of payment methods, including major credit and debit cards, PayPal, and Klarna.

Loyalty Programs

Blackcircles.com does not currently offer a loyalty program, but customers can sign up for the site's newsletter to receive updates on the latest promotions and discounts.

Customer Reviews

Blackcircles.com has received positive reviews from customers, with praise for their excellent products and services, competitive pricing, and efficient delivery service. Customers can leave reviews on the site, allowing others to read about their experiences before making a purchase.

Community Involvement

Blackcircles.com has a strong commitment to supporting local communities, with a range of charitable and social initiatives. The site also helps local garages to improve their service standards by providing training and support.

Shipping and Costs

Blackcircles.com offers free shipping on all orders, with delivery typically taking 2-3 working days. The site also provides fitting services through their network of partnering garages across the UK, with prices varying depending on the location and the type of tire being fitted.