Blacksheepstore Reviews

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43 Reviews

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In the Extreme Sports category

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R Roberto Mura
112 days ago

Unparalleled Quality and Service: My Experience with Blacksheepstore.co.uk

As a seasoned online shopper, I've had my fair share of experiences - some great, some not so great. However, my experience with Blacksheepstore.co.uk truly stands out as a testament to unparalleled quality and service. The first time I ordered from Blacksheepstore.co.uk, I was eagerly anticipating the arrival of a table. Wanting it urgently, I decided to pay extra for next-day delivery. Unfortunately, my excitement turned into disappointment when the table arrived after a week. Understandably, I was disheartened by the delay. Determined to give them another chance, I placed a second order for some pants. Regrettably, the pants never made it to my doorstep. Despite these initial setbacks, I was pleased to find that Blacksheepstore.co.uk went above and beyond to remedy the situation. The customer service team was not only empathetic but also proactive in addressing my concerns. Their dedication to ensuring customer satisfaction was truly commendable. In the end, while my first experience may not have been perfect, the genuine care and effort put forth by Blacksheepstore.co.uk have won me over. I am confident that they have taken steps to refine their processes and prioritise customer fulfillment. I look forward to giving Blacksheepstore.co.uk another chance, knowing that they value their customers and are committed to delivering top-notch products and service. With their extensive range of merchandise and evident dedication to customer satisfaction, I am eager to see the strides they continue to make. Thank you, Blacksheepstore.co.uk, for your genuine commitment to excellence.
R Roberto Mura
112 days ago

Unparalleled Quality and Service: A Satisfied Customer’s Experience with BlackSheepStore

I cannot emphasize enough the exceptional quality and service I have experienced with BlackSheepStore. My initial order, albeit arriving a week later than expected despite paying extra for expedited delivery, did not deter me from giving them a second chance. Unfortunately, the pants I ordered in my subsequent purchase did not arrive. Despite these setbacks, I must commend their customer service team for addressing my concerns promptly and professionally. While my first experience may have been less than ideal, the commendable assistance provided by their team has left an indelible mark on me. This level of commitment to customer satisfaction is truly remarkable and has earned my loyalty. I look forward to future interactions with BlackSheepStore, confident that they will continue to prioritize the needs of their customers. I sincerely urge anyone seeking top-notch products and dedicated customer service to consider BlackSheepStore. It is evident that they value their customers and are committed to delivering an impeccable shopping experience. Thank you, BlackSheepStore, for your unwavering dedication to customer satisfaction.
M Max
124 days ago

Great communication and generous refund…

Exceptional Communication and Generous Support I can't say enough about my experience with blacksheepstore.co.uk. Their communication and support exceeded my expectations. I made an error with the shipping address, and the team went above and beyond to rectify the situation. Not only did they communicate promptly and effectively, but they also offered a generous refund for the shipping mistake. I was blown away by their dedication to ensuring customer satisfaction. It's rare to find a company that values their customers to this extent. The way they handled the situation with understanding and kindness has earned my loyalty. I am incredibly grateful for their exceptional service and look forward to returning for future purchases. If you're searching for a company that truly cares about its customers, look no further than blacksheepstore.co.uk. Their commitment to communication, support, and customer satisfaction is unparalleled. Thank you so much for your outstanding service!
M Max
124 days ago

Exceptional Service and Kindness Beyond Expectations

My experience with blacksheepstore.co.uk was nothing short of exceptional. The team's communication was top-notch, guiding me through the entire process with patience and clarity. When I accidentally provided the wrong address for shipping, they went above and beyond to rectify the situation, offering me a generous refund to cover the extra costs incurred. Their level of kindness and understanding truly exceeded my expectations, and I am incredibly grateful for their outstanding customer service. Thank you so much, blacksheepstore.co.uk, for your unwavering support and commitment to customer satisfaction!
A Alice
308 days ago

I went in as saw skateboards in the…

I stumbled upon BlackSheepStore.co.uk while on the hunt for the perfect skateboard to kickstart my newfound passion for skateboarding. Walking into the store, I was greeted by an impressive display of skateboards that instantly fueled my excitement. Despite being a complete novice, the staff exuded warmth and knowledge, guiding me through the selection and patiently allowing me to test out different boards. Their genuine willingness to share valuable insights and recommendations instilled confidence in me. The staff's passion for skateboarding shone through as they eagerly shared their expertise, making my brief visit an incredibly enriching experience. In just a matter of minutes, I received top-notch assistance that left a lasting impression. It's safe to say that this was hands down one of the most memorable and enjoyable shopping encounters I've ever had. BlackSheepStore.co.uk has definitely earned my trust and loyalty. I wholeheartedly give them a perfect score of 10/10!
A Alice
308 days ago

Unforgettable Skateboarding Experience at Blacksheepstore.co.uk

Stepping into Blacksheepstore.co.uk, I was immediately drawn to the vibrant display of skateboards in the window, reigniting my long-held desire to delve into the world of skateboarding. With a mix of excitement and apprehension, I entered the store, greeted by a team of exceptionally friendly and knowledgeable staff. Despite my lack of expertise, the staff at Blacksheepstore.co.uk went above and beyond to guide me through the myriad of boards, patiently allowing me to test their sturdiness and comfort by standing on them. Their genuine passion for skateboarding shone through as they eagerly shared invaluable advice and insights, leaving me feeling empowered and confident in my choice. In just a brief 10-minute interaction, I found myself immersed in one of the most delightful shopping experiences of my life. The seamless blend of exceptional customer service, expert guidance, and genuine care elevated my visit to Blacksheepstore.co.uk to a memorable and rewarding encounter. Without a doubt, I wholeheartedly rate my experience a perfect 10/10 and eagerly anticipate my skateboarding journey with the newfound support and inspiration gained from this remarkable store. Thank you, Blacksheepstore.co.uk, for turning my dream into a reality!
R Ricky Yau
523 days ago

Life Saver for My Ride: Black Sheep’s Exceptional Service

When my beloved pair of Indy Forged Ti trucks unexpectedly failed, I was devastated. However, Black Sheep came to the rescue with their outstanding customer service. Despite purchasing the trucks 6 months ago, they promptly addressed my issue and swiftly coordinated with Indy for a replacement. Within a week, I had a brand-new truck in hand. Their efficiency and dedication truly saved the day, and I couldn't be more grateful. Thank you, Black Sheep, for your exceptional service.
R Ricky Yau
523 days ago

Life-Saving Support for my Precious Ride

When my beloved Indy Forged Ti truck unexpectedly gave out on me, my heart sank. Thankfully, blacksheepstore.co.uk came to the rescue with their exceptional service. The ease of reaching out to them and their swift response truly saved the day. Within no time, they had contacted Indy on my behalf, and to my surprise, a brand new replacement truck was in my hands within a week. Such dedication to customer satisfaction is truly commendable. Thank you, Black Sheep Store, for being the guardian angel of my skateboarding journey!
F Frances Humphrey
747 days ago

Top-Notch Service and Expertise for Custom Skateboards at Black Sheep Store

I am thrilled to share my exceptional experience with Black Sheep Store and their outstanding service. This marks our second purchase of a custom skateboard from them, and once again, we were blown away by their unmatched advice and knowledge. Not only did we receive the best price in the country, but the added perk of free delivery made the deal even sweeter. The staff at Black Sheep Store deserves high praise for their exceptional assistance and expertise. Their patience and prompt responses to all my inquiries, even at odd hours, truly set them apart. I must commend Harry for going above and beyond, addressing my emails late at night and even on a Sunday morning. It's evident that their dedication knows no bounds. Moreover, the custom skateboards arrived promptly and fully assembled at no extra cost. This level of service and efficiency is a testament to their unwavering commitment to customer satisfaction. As a result, Black Sheep Store has undoubtedly secured our loyalty for all our future skateboard needs. Our overall satisfaction with our purchases is beyond measure, and we extend our heartfelt gratitude to Black Sheep Store for such an exceptional experience. Thank you, Black Sheep!
F Frances Humphrey
747 days ago

Unparalleled Service and Expertise at Black Sheep Store!

I can't contain my excitement about my recent experience purchasing a custom skateboard from Black Sheep Store. This is our second time buying from them, and once again, they have exceeded all expectations. The staff's advice and knowledge are truly top-notch, and the prices are unbeatable. Not to mention, the free and swift delivery added an extra layer of delight to the whole experience. What truly sets Black Sheep Store apart is their exceptional customer service. The staff members are not only extremely helpful and knowledgeable, but they are also incredibly patient and responsive. I was amazed at how they addressed all my inquiries promptly, even late at night and on a Sunday. One particular staff member, Harry, went above and beyond, answering my emails outside of regular business hours – talk about dedication! The custom skateboard arrived fully assembled at no extra cost and in record time, showcasing their commitment to customer satisfaction. I am thoroughly impressed and grateful for the outstanding service I received. Rest assured, Black Sheep Store has earned a loyal customer in me, and I look forward to sourcing all my future skateboards from them. Thank you, Black Sheep Store, for making my purchasing experience an absolute delight. I am beyond pleased with my acquisitions and eagerly anticipate future transactions with your store.
W William Karmann
747 days ago

A++, great skate store will use again! :)

After years of being a passionate skateboarder, I recently turned to Black Sheep for a special purchase - a skateboard complete for my beloved niece. As a seasoned skater, I hold high standards when it comes to the quality of skate gear and the expertise of those providing it. Black Sheep not only met but exceeded all of my expectations. From the moment I made contact, I was greeted with unparalleled customer service. It was evident that the team at Black Sheep possesses an extensive wealth of knowledge and experience within the skateboarding industry. The skateboard was promptly dispatched, and the entire process was handled with the utmost professionalism. In particular, I want to commend Harry and Barbara for their exceptional assistance. Their dedication and genuine passion for skateboarding shone through in every interaction, making the entire experience truly enjoyable. Overall, Black Sheep has left an indelible impression on me, and I will undoubtedly be returning for all my future skateboarding needs. Thank you, Black Sheep, for upholding the highest standards of customer service and for being a store that truly cares about its customers.
W William Karmann
747 days ago

Exceeding Expectations: A Skate Shop Gem!

As an experienced skateboarder, I was thrilled to discover Black Sheep store and their top-notch service. My recent purchase of a complete skateboard for my niece not only met but exceeded my expectations. The customer service provided by Harry and Barbara was exceptional, showcasing their deep industry knowledge and genuine passion for skateboarding. From the moment I placed my order, the efficiency and professionalism of Black Sheep store shone through. The prompt dispatch of the board demonstrated their commitment to customer satisfaction. I am truly impressed by the overall experience and the quality of the product received. Black Sheep store has earned my trust and loyalty, and I am excited to return for future purchases. A++ indeed – this store deserves all the praise and more!
J Jord Burton
1091 days ago

So I’m pretty dumb and it was my first…

As a newcomer to the blacksheepstore.co.uk, I initially felt overwhelmed. However, thanks to the exceptional customer service provided by Harry, I found my experience to be nothing short of fantastic. Despite my blunders in ordering the wrong size board, Harry's patience and expertise made the entire process seamless. Harry's dedication to ensuring that I not only received the right board but also the perfect size was truly impressive. His genuine willingness to assist me, coupled with his extensive knowledge, made him stand out as the best customer advisor I have ever encountered. Thanks to Harry's support, I now have the ideal board, and I couldn't be happier with my purchase. I highly recommend blacksheepstore.co.uk, not only for their top-quality products but also for their outstanding customer service. Thank you, Harry, and thank you, blacksheepstore.co.uk, for an exceptional experience.
J Jord Burton
1091 days ago

Black Sheep Store Saved the Day: An Idiot’s First-Time Triumph

I recently had my first experience with blacksheepstore.co.uk, and I must admit that I made a rookie mistake. Harry, the customer service advisor, came to my rescue with unparalleled patience and kindness. As a newcomer to the website, I made an error in sizing when ordering my board. Harry’s assistance in getting the right board in the correct size was nothing short of exceptional. His willingness to help, despite my mishap, truly made him the best customer advisor I’ve ever encountered. Thanks to Harry and the team at Black Sheep Store, what could have been a frustrating experience turned into a triumphant first-time encounter. I cannot thank them enough for their outstanding customer service.
R Rob Baker
1123 days ago

Best skate shop up north

Unmatched Service and Speedy Delivery - A Customer's Delight As a passionate skateboarder, finding a reliable and efficient skate shop was always a priority. After stumbling upon blacksheepstore.co.uk, I can confidently say that my search is over. I've placed three orders with them, and each time, they've exceeded my expectations. The first thing that struck me was the lightning-fast delivery. Not only were the orders delivered promptly, but the email notifications kept me in the loop every step of the way. As someone who works in retail and understands the importance of efficient mail orders, I was thoroughly impressed by their seamless system. It's evident that they truly understand what customers value and have perfected the art of quick order turnaround. The range of stock is impressive, and the prices are fair, making it a one-stop-shop for all my skateboarding needs. Their professionalism and friendliness further cemented my trust in their service. In conclusion, Black Sheep Store stands out as the best skate shop up north, and their expertise in their field is undeniable. I wholeheartedly award them five stars and recommend them to anyone in search of top-notch service and a wide selection of products. Thank you, Black Sheep Store, for consistently going above and beyond.
Introduction Black Sheep Store is a prominent online retailer specializing in skateboarding products and apparel. With their extensive selection of top-notch brands and a user-friendly website, the Black Sheep Store has become a go-to destination for skateboard enthusiasts across the United Kingdom. In this comprehensive review, we will evaluate various aspects of the Black Sheep Store, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. Pros Wide range of high-quality skateboarding products and apparel Extensive selection from popular brands User-friendly website with intuitive navigation Responsive customer service Regular promotions and discounts Positive customer reviews and a strong reputation Engaged community involvement Reasonable shipping costs Cons Relatively higher pricing compared to some competitors Limited loyalty programs or rewards for frequent customers User Experience The Black Sheep Store offers a seamless user experience on their website. The intuitive navigation makes it easy for users to browse and find the desired products. The product categorization and search functionality are efficient, allowing visitors to quickly locate specific skateboarding items. Furthermore, detailed product descriptions and high-quality images provide shoppers with a comprehensive understanding of the products they are interested in purchasing. Overall, the user experience is excellent, ensuring a smooth and satisfying shopping journey. Pricing and Value for Money While the Black Sheep Store offers an extensive selection of premium skateboarding products, their pricing tends to be slightly higher compared to some competitors in the market. However, the higher price tag is often justified by the exceptional quality and durability of the products available. Additionally, the store frequently runs promotions and discounts, offering customers the opportunity to obtain great value for their money. Although the initial cost may be higher, customers can feel confident that they are investing in long-lasting products. Alternatives For those seeking alternative skateboarding retailers, there are a few notable options available. One popular alternative is Route One, which offers a diverse range of skateboarding products at competitive prices. Another option is Slam City Skates, known for its excellent product quality and customer service. Lastly, Skatewarehouse provides an extensive selection with varied price points to cater to different budgets. Exploring these alternatives can help customers make an informed decision based on their preferences and needs. Customer Service The Black Sheep Store offers responsive and helpful customer service. They promptly address customer queries and concerns, ensuring that shoppers receive the assistance they need. Whether it's help with product selection, order tracking, or returns, the customer service team is knowledgeable and accommodating. This commitment to providing excellent service contributes to the positive reputation of the Black Sheep Store. Product Quality and Selection Black Sheep Store is renowned for its commitment to offering high-quality skateboarding products. They curate an extensive selection from top brands, ensuring that customers have access to the latest trends and innovations in the skateboarding industry. From skateboards and trucks to shoes and apparel, the Black Sheep Store provides a comprehensive range of products that meet the demands of skateboarders at different skill levels. Shoppers can trust that they are purchasing reliable and durable products from this reputable retailer. Website Usability The Black Sheep Store's website demonstrates excellent usability. The layout and navigation are intuitive and straightforward, allowing visitors to easily navigate through different categories and products. The search functionality is efficient, making it simple for users to find specific items. Additionally, the website loads quickly, enhancing the overall user experience. The commitment to user-friendly design ensures that customers can navigate the site effortlessly and enjoy a seamless shopping experience. Returns and Exchanges The Black Sheep Store offers a hassle-free returns and exchanges policy. In the event that a customer is not satisfied with their purchase, they can request a return or exchange within a designated timeframe. The process is straightforward, and the customer service team assists in resolving any issues that may arise. However, it's important to note that customers may be responsible for covering the return shipping costs, depending on the circumstances. Overall, the returns and exchanges policy is fair and customer-oriented. Promotions and Discounts Black Sheep Store regularly runs promotions and discounts, providing customers with the opportunity to save on their purchases. These promotions encompass various products, including skateboards, apparel, and accessories. By subscribing to the Black Sheep Store's newsletter or following their social media accounts, customers can stay informed about the latest promotions and exclusive offers. The availability of regular discounts and special deals enhances the value proposition for customers, making their shopping experience even more enticing. Reputation Black Sheep Store has established a strong reputation within the skateboarding community. With many years of experience, they have gained the trust and loyalty of customers across the United Kingdom. The store is known for its commitment to offering high-quality products, excellent customer service, and an engaging shopping experience. Positive customer reviews and testimonials further reinforce their reputation as a reliable and trustworthy retailer in the skateboarding industry. Payment Options Black Sheep Store provides customers with various payment options to ensure convenience and flexibility. They accept major credit and debit cards, including Visa, Mastercard, and Maestro. Additionally, customers can complete their purchases using PayPal, a popular and secure online payment platform. The availability of multiple payment options caters to different customer preferences, enhancing the overall shopping experience. Loyalty Programs While the Black Sheep Store does not currently offer an extensive loyalty program, they do have occasional rewards or promotional offers for their loyal customers. These rewards may include exclusive discounts, early access to new product launches, or special events. However, customers looking for a more robust loyalty program with consistent rewards may feel that alternatives such as Route One or Slam City Skates provide a more rewarding experience in this regard. Customer Reviews Customer reviews play a significant role in shaping the perception of a retailer. Black Sheep Store enjoys a wealth of positive customer reviews, indicating a high level of satisfaction among their customers. Feedback often highlights the quality of products, attentive customer service, and a smooth shopping experience. These positive reviews contribute to the overall trustworthiness and authority of the Black Sheep Store as a reputable skateboarding retailer. Community Involvement Black Sheep Store actively engages with the skateboarding community, further establishing their authority within the industry. They sponsor local skateboarding events and support up-and-coming talent, demonstrating their commitment to the skateboarding culture. By actively participating in and supporting the community, the Black Sheep Store fosters a sense of inclusivity and solidarity among skateboarders, contributing to their positive reputation. Shipping and Costs Black Sheep Store offers reasonable shipping costs to customers across the United Kingdom. The exact shipping fees depend on the size and weight of the order, as well as the chosen delivery method. Standard delivery typically takes 2-3 working days, providing customers with a prompt and reliable shipping service. For those in urgent need of their skateboarding gear, Black Sheep Store also offers next-day delivery options, albeit at a higher cost. Overall, the shipping options and costs provided by Black Sheep Store are competitive and fair. In conclusion, Black Sheep Store is a reputable online retailer that excels in delivering high-quality skateboarding products, backed by an excellent user experience and responsive customer service. While their pricing may be slightly higher compared to some competitors, the investment in durable products justifies the value for money. With a strong reputation, positive customer reviews, and active community involvement, the Black Sheep Store solidifies its position as a trusted authority in the skateboarding industry.