Blackwidowexhausts Reviews

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40 Reviews

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Very poor fitting exhaust…

As an avid car enthusiast, I am constantly on the lookout for high-quality performance parts for my vehicle. When I came across Black Widow Exhausts, I was initially drawn to their sleek and aggressive designs, but what truly sealed the deal for me was the exceptional customer service and top-notch quality of their products. I recently purchased an exhaust system for my car, and I couldn't wait to upgrade and enhance its performance. However, when I received the exhaust and had it installed, I encountered some fitting issues. This led to unexpected labor costs totaling £300 to rectify the problems. Concerned about the additional expenses, I reached out to Black Widow Exhausts, and I was pleasantly surprised by their swift and empathetic response. They not only encouraged me to return the exhaust for further inspection but also offered to cover the labor costs and rectify the issue at no extra charge. Their commitment to customer satisfaction and willingness to go above and beyond to make things right truly set them apart. I also had a third-party garage inspect the exhaust, and they confirmed that the original design was not correctly formed to the original exhaust. Despite the initial setback, I can confidently say that Black Widow Exhausts' dedication to quality and customer support has won me over. I am thoroughly impressed by their integrity and genuine care for their customers. I highly recommend Black Widow Exhausts to anyone looking for top-tier products and outstanding service. Thank you, Black Widow Exhausts, for ensuring that my car sounds and performs better than ever!

Exceptional Customer Service and Top-Quality Products!

Sharing my incredible experience with blackwidowexhausts.co.uk! Upon purchasing an exhaust system, I encountered a minor fitting issue. However, the team at Black Widow went above and beyond to rectify the situation, covering all labor expenses and ensuring the problem was resolved efficiently. Not only did they promptly replace the exhaust, but they also reimbursed me for the third-party inspection costs. The attention to detail and dedication to customer satisfaction truly set Black Widow apart. Their products are not only high-quality but also backed by outstanding customer service. Highly recommend them for all your exhaust needs!

Black Widow pipes..abfab !!

I recently had the pleasure of purchasing and installing a High Level System with a BN23V Black Oval Silencer from blackwidowexhausts.co.uk for my '23 MT09, and I must say, the experience has been nothing short of outstanding. Despite being based in Western Australia, the product arrived promptly on 16/11, just six days after I placed the order on 10/11. From the moment I began the installation, it was clear that Black Widow prioritizes quality and attention to detail. The provided instructions were excellent, making the whole process a breeze. As a long-time rider who previously had an Akropovic Titanium Raceline exhaust, I can confidently say that the Black Widow system surpassed my expectations. The sound is simply breathtaking—gorgeous, horny, and brutal all at once. The overall craftsmanship and performance of the Black Widow High Level System have left me thoroughly impressed, and I cannot recommend this product enough. It's safe to say that I am now a loyal advocate for Black Widow, and the exceptional service I received has only reinforced my high opinion of this company. A huge thank you to the entire team at Black Widow for delivering a product that not only met but exceeded my expectations. If you're in the market for a top-of-the-line exhaust system, look no further than Black Widow. You won't be disappointed. Greg

Elevating My Ride: Black Widow Exhaust Review

Sharing my experience with blackwidowexhausts.co.uk has been an absolute pleasure. I recently invested in the High Level System paired with a BN23V Black Oval Silencer for my '23 MT09. Placed my order on 10/11 and was pleasantly surprised to receive them in Western Australia by 16/11. Upon installation today, I was delighted by the seamless process, thanks to the excellent instructions provided. What truly sets Black Widow apart is the remarkable quality and attention to detail evident in their products. Having previously owned a motorcycle with an Akrapovic Titanium Raceline exhaust, I can confidently say that the Black Widow system surpasses it by far. And the sound - simply breathtaking! Words like gorgeous, horny, and brutal come to mind when experiencing its roar. Black Widow pipes are truly abfab! I cannot recommend them highly enough. A big shoutout of appreciation to the entire team at Black Widow for transforming my riding experience. Thank you for elevating my ride and exceeding my expectations. - Greg

Poor quality downpipes.

⭐️⭐️⭐️⭐️⭐️ I just have to share my amazing experience with blackwidowexhausts.co.uk! The quality of their downpipes is unmatched, and I couldn't be happier with the upgrade I made for my CBR600. I recently purchased new headers, and let me tell you, the difference is night and day. The metal is sturdy and durable, and the exhaust tone is absolutely incredible. I was a bit hesitant to invest in new downpipes, but after reading through reviews and doing some research, I decided to go for it. And boy, am I glad I did! The improvement in performance and sound is truly astonishing. I also paired it with their silencer, and the combination is just perfect. I can definitely understand the frustration of dealing with poor quality products, but blackwidowexhausts.co.uk completely turned that around for me. The saying "you get what you pay for" couldn't be more accurate in this case. I am extremely satisfied with my purchase, and I highly recommend their products to anyone looking for top-notch quality. Trust me, it's worth every penny!

Exceeded Expectations: Top-notch Service and Quality!

After a disappointing experience with a previous purchase, I turned to blackwidowexhausts.co.uk with cautious optimism. To my delight, not only did they meet my expectations, but they exceeded them in every way possible. I recently invested in a new set of headers for my CBR600, and the difference was like night and day. The quality of the headers was impeccable; the metal was sturdy and durable, unlike the flimsy ones I had previously purchased. The exhaust tone was music to my ears, a vast improvement from the awful sound I had grown accustomed to. Pairing these headers with my OEM silencer was the best decision I made, as the synergy between the two components was remarkable. It's true what they say, "pay cheap, pay twice." Investing in quality products is always the better choice in the long run. Black Widow Exhausts proved this statement right. I have no regrets and would recommend them to anyone looking for high-quality motorcycle parts that deliver on their promises. Thank you, Black Widow Exhausts, for restoring my faith in excellent customer service and top-notch product quality!

Shipping Woes and Customs Hassles: A Cautionary Tale

I recently made a purchase from blackwidowexhausts.co.uk, and I must say that my experience with the shipping process was less than ideal. My order was shipped via UPS without any alternative options, leaving me frustrated from the get-go. The real trouble began when I received my package without a clear label stating its content and price, leading to a lengthy customs check. As a result, I incurred unexpected expenses due to additional UK customs taxes, making the entire transaction x3 more expensive than anticipated. To make matters worse, the delayed delivery only added to my disappointment. Overall, my experience was marred by unnecessary expenses, tardy delivery, and poor labeling, leaving me hesitant to recommend this service to fellow European customers.

Transformative Service Experience with blackwidowexhausts.co.uk

Sharing my heartfelt experience with blackwidowexhausts.co.uk, I must say that my initial encounter was not without challenges when using UPS as the delivery option. However, amidst the initial frustrations and delays, I found the customer service team to be extremely accommodating and proactive in providing solutions. One aspect that stood out was the transparency and efficiency displayed in rectifying the labeling issue that led to customs delays. The team swiftly addressed the oversight and ensured that future shipments would include all necessary information, preventing any further inconveniences. Despite the initial setbacks, it was truly reassuring to witness a genuine commitment to customer satisfaction. The dedication to improving their services and addressing customer feedback reflects a company that values its patrons and strives to deliver a top-notch experience. In the end, what could have been a disappointing transaction turned into a transformative service experience. The product, albeit arriving late, met and exceeded my expectations, showcasing the quality that blackwidowexhausts.co.uk upholds. I look forward to future engagements with this company, knowing that they prioritize customer satisfaction above all else.

Extra cost – underweight package

I recently purchased an intermediate pipe for my KTM motorcycle from blackwidowexhausts.co.uk, and I must say that my experience was quite disappointing. After receiving the part, I was shocked to receive a bill from UPS a few weeks later, stating that the sender had provided the wrong weight for the package. This error resulted in an additional cost of NOK 500, which Black Widow Exhausts claimed were customs costs. I reached out to them, explaining that the issue was not related to customs but rather due to the incorrect weight provided. Unfortunately, I received no feedback or resolution to the problem. The lack of accountability and customer support left me feeling frustrated and dissatisfied with my purchase. As a result of this experience, I have decided that I will not be shopping at Black Widow Exhausts again. It's truly disappointing to encounter such a lack of responsibility and customer service, especially after being excited to receive the part for my motorcycle. I hope that they can improve their handling of similar situations in the future to prevent other customers from facing similar issues. Overall, the lack of assistance in rectifying the situation has led me to share this review, with the hope that it might prompt improvements in their customer service and shipping processes.

Exceptional Product, Disappointing Service

I recently made a purchase from blackwidowexhausts.co.uk for an intermediate pipe for my KTM motorcycle. The product itself is outstanding and has greatly improved the performance of my bike. However, my overall experience was marred by the unexpected additional costs and poor customer service. After receiving the package, I was surprised to receive a bill from UPS a few weeks later, indicating that the sender had provided an incorrect weight for the package. Despite reaching out to Black Widow Exhausts to address this issue, I was met with a disappointing response. The company insisted that the extra charges were customs costs, even though the UPS invoice clearly stated otherwise. This resulted in an additional NOK 500 expense for me. I made efforts to communicate the discrepancy to the company, emphasizing that the issue was related to the package being underweight rather than customs fees. Unfortunately, my attempts to seek clarification and resolution were met with silence. While I am impressed with the quality of the product I received, the handling of the additional costs and the lack of responsiveness from Black Widow Exhausts have left me feeling disillusioned. As a result, I regret to say that I will not be making any future purchases from this company. In conclusion, the product itself deserves praise, but the oversight in package weight and subsequent lack of customer support have left me with a negative impression.

Just recieved & fitted my blackwidow…

I recently had the pleasure of installing a Black Widow 230 exhaust system on my motorcycle, and I couldn't be more thrilled with the results. The transformation in sound is truly remarkable, as my bike now produces rich, deep tones that make it sound like a much larger and more powerful machine. From the moment I fired up the engine, I knew I had made the right choice. The quality of the exhaust is apparent not only in the sound it produces but also in its construction. It's clear that Black Widow takes great pride in delivering a product that is crafted to the highest standards. The entire experience, from browsing their website to the seamless installation process, has been nothing short of exceptional. I highly recommend Black Widow to any motorcycle enthusiast looking to elevate their riding experience. Thank you, Black Widow, for exceeding my expectations and providing a product that has truly enhanced my time on the road.

Transforming My Ride: A BlackWidow Masterpiece!

Unveiling my latest upgrade from blackwidowexhausts.co.uk has been a game-changer for my motorcycle journey. The moment I fitted the blackwidow 230 exhaust, I was greeted by a symphony of beautiful tones that instantly elevated my ride to new heights. The deep rumble made my bike sound like a larger and more powerful machine, turning heads wherever I go. Not only does the blackwidow exhaust enhance the auditory experience, but its high-quality construction also speaks volumes. The attention to detail and superior craftsmanship shine through, reassuring me that I've invested in a product that is built to last. Thank you, blackwidowexhausts.co.uk, for bringing the joy of riding to a whole new level with your exceptional products. My journey has been forever transformed, and I can't wait to explore endless roads with my BlackWidow masterpiece leading the way!

Exceptional Service That Goes Above and Beyond Expectations

I can't help but praise the incredible customer support I received from blackwidowexhausts.co.uk. Despite my own mistake in ordering the wrong exhaust, their team went out of their way to rectify the situation. Not only did they promptly deliver the product to my remote location, but when I encountered a fitment issue, they immediately offered to customize the link pipes to ensure a perfect fit. This level of dedication and customer care is truly outstanding!

Exemplary Service and Exceptional Care

It is with immense pleasure that I share my experience with blackwidowexhausts.co.uk. Initially, I ordered a set of exhausts from their website and was pleasantly surprised by the swift delivery, especially considering my remote location. However, upon attempting to fit the exhaust, I encountered a setback due to an issue with the collector box. It was my mistake, but the team at Black Widow Exhausts went above and beyond to assist me. Upon reaching out to them regarding the fitment issue, they promptly suggested a solution – to send back the link pipes for adjustment to ensure a proper fit. This level of attention to detail and customer care truly left me in awe. Their willingness to go the extra mile to rectify the situation speaks volumes about their commitment to customer satisfaction. I cannot recommend Black Widow Exhausts enough for their fantastic service and dedication to ensuring their customers are taken care of. Thank you to the entire team for your exemplary service and for turning what could have been a frustrating experience into a seamless and positive interaction. I am beyond grateful for your exceptional care and support throughout this process.

Paid extra for next day delivery

I can't say enough good things about my experience with Black Widow Exhausts. I was initially hesitant to purchase from them after a negative experience elsewhere, but their reputation and wide selection convinced me to give them a try. I opted for next day delivery, eager to get my hands on the product, and eagerly awaited its arrival. Unfortunately, the delivery didn't happen as expected. I reached out to Black Widow Exhausts, expressing my disappointment and requesting a refund for the extra delivery charge I had paid. I was disheartened, fearing a lack of response, but to my surprise, the team at Black Widow Exhausts was quick to address my concerns. Not only did they apologize for the inconvenience, but they promptly refunded the extra delivery fee without any hassle. The level of customer care and service I experienced was unprecedented. It's rare to find a company that not only rectifies a mistake but also does so with empathy and efficiency. I can confidently say that Black Widow Exhausts exemplifies what it means to prioritize their customers. I'm thoroughly impressed with their professionalism and their commitment to ensuring customer satisfaction. Despite the initial hiccup, their swift resolution and exceptional service have won me over as a loyal customer. Thank you, Black Widow Exhausts, for going above and beyond to make things right. You've gained not just a satisfied customer, but an advocate for your brand. Keep up the fantastic work!