Users Voice for Blair

89% users rated Terrible
2% users rated Poor
2% users rated Average
0% users rated Very Good
7% users rated Excellent
Pie Chart Review Representation for Blair
Blair Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 3.7 4.8 1.4 1 4
Nov 2022 1.3 5 4.9 1.1 1 4.2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.7 4.8 1.3 1 4.1
Mar 2023 1 3 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Blair Review by

Introduction

Blair.com is a well-known online clothing and home goods retailer that offers a broad range of products, primarily targeted towards the mature demographic. Founded in 1910, the company is headquartered in Warren, Pennsylvania, and has been providing high-quality products to its customers for over a century. The website offers a user-friendly interface, along with a collection of stylish, comfortable and affordable items, making it a popular choice for shoppers of all ages.

Pros and Cons

Pros: Blair.com offers a vast selection of products in multiple categories and sizes, excellent value for money, frequent promotions and discounts, and a straightforward returns policy. The website also provides excellent customer service, with an easy to navigate website and a user-friendly checkout system. Cons: The only downside of shopping with Blair.com is that the website may cater mainly to a more established demographic, with limited options for younger shoppers, especially in terms of the latest fashion trends.

User Experience

The user experience on the Blair.com site is top-notch. The site has an attractive and user-friendly design, making navigation easy and hassle-free. The shopping experience on Blair.com is quick and easy, with the option to filter by categories, including size, style, material and price. The site’s checkout process is easy to use, and shipping options are clearly stated.

Pricing and Value for Money

Blair.com offers a wide range of products at reasonable prices, making it affordable for most budgets. The website often has sales and promotions, making products even more affordable. The items sold on the website are of very high-quality, making it an ideal choice for shoppers looking for good value for money.

Alternatives

Alternatives to Blair.com include other online retailers, such as Lands’ End, Garnet Hill, and J.C. Penney. However, Blair.com's strong customer service, excellent product selection, and competitive pricing set it apart from the competition.

Customer Service

Blair.com offers excellent customer service that is easy to reach through phone and email. The customer service team is knowledgeable and always willing to assist when shoppers have questions or issues. The website also offers a straightforward returns policy, making it easy for customers to return products that don't meet their expectations.

Product Quality and Selection

Blair.com offers a diverse selection of products, ranging from clothing, accessories to home goods. The quality of the products is impressive, and the company ensures that items comply with quality standards before selling them. The products are available in a wide range of sizes and are suitable for people of all ages.

Website Usability

Blair.com has a user-friendly website that makes navigation easy. The website is well-organized and makes it easy to find and purchase products. The site’s search function is effective, and the product listings are clear and easy to understand.

Returns and Exchanges

Blair.com offers a straightforward returns policy on all products. If shoppers need to return or exchange items, the website provides the necessary instructions to make the process as easy as possible. The website includes detailed information regarding returns, exchanges, and refunds so that shoppers can make informed decisions.

Promotions and Discounts

Blair.com frequently runs promotions and discounts on products, making it an affordable choice for shoppers. The website offers free shipping on orders above a certain amount, and it features a sale section where shoppers can find items at a reduced price.

Reputation

Blair.com has an excellent reputation for providing high-quality products and excellent customer service. The company has been in operation for over a century and has built a loyal customer base, thanks to its honesty, integrity and quality products.

Payment Options

Blair.com accepts a variety of payment options, including credit cards, PayPal and Blair Credit, making it easy for shoppers to complete their transactions.

Loyalty Programs

Blair.com currently offers a Rewards Program, which allows customers to earn rewards points for each purchase made on the website. Members of the program can use these points to get discounts and exclusive offers.

Customer Reviews

Blair.com has an extensive collection of customer reviews, making it easy for shoppers to see what other customers have to say about the products. Customers can leave reviews and ratings on products, which helps others make informed buying decisions.

Community Involvement

Blair.com is committed to being a responsible, socially conscious company. The company frequently supports charities and participates in philanthropic events.

Shipping and Costs

Shipping costs on Blair.com are reasonable, and the website offers free shipping on orders above a certain amount. The website provides clear shipping information at the checkout, making it easy to understand when shoppers can expect to receive their orders. In conclusion, Blair.com is an excellent online retailer that offers a vast selection of quality products at affordable prices. The website is user-friendly, and the customer service is top-notch, making shopping on the website a pleasant experience. The website's loyalty program, frequent discounts/promotions, and straightforward returns policy make it a popular choice among shoppers. Overall, Blair.com is a reliable and trusted online retailer that consistently delivers quality products and excellent customer service.

Blair Recent User Reviews

User Rating

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Reviewer Name: Rachel Wooman

Review Submission Date: 2022-08-30

Review Title: Blair is a ripoff place it says under…
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Review Description: Blair is a ripoff place it says under thier website that they give u a full refund if the clothing is returned in 60 days but they don't do that they only give u a little amount of money back. They hold peoples money. So do not shop under this website they are ripoffs dont believe thier website

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Reviewer Name: Debbi Hays

Review Submission Date: 2022-05-06

Review Title: I rarely write negative reviews but my…
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Review Description: I rarely write negative reviews but my dad asked me to order him a catalog. He is in assisted living and can’t call for himself. They would NOT send to his name because I was a woman!! WHAT THE HECK! I will sure never do business with this company

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Reviewer Name: Robin H

Review Submission Date: 2022-04-06

Review Title: I have shopped at Blair for 6yrs and…
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Review Description: I have shopped at Blair for 6yrs and like every purchase I made. The clothes I bought fit right, were made well and had good fabric, not cheap. Received in less than 10 days, also can track order. Paying an account online is also nice and easy.

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Reviewer Name: Lisa

Review Submission Date: 2022-04-03

Review Title: Please stop putting glitter on your…
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Review Description: Please stop putting glitter on your clothes. We are not older Woman from 1940. Some of your sweaters are so cute then you ruin them with sparkles

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Reviewer Name: Jim Loomis

Review Submission Date: 2022-01-11

Review Title: Too bad there isn't an option to give…
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Review Description: Too bad there isn't an option to give negative stars. I ordered some lawnmower parts in August 2021 and finally received.... AN OVEN MITT!!! Total scam. I reported the transaction as fraud to my bank and at least got my money back. I've tried working with their customer service via email (phone number doesn't work) and was told twice item was re-shipped only to have the tracking show it reached my city but was either lost or couldn't be delivered. They promised to send me a refund but of course that hasn't happened either.

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Reviewer Name: Jane Brown

Review Submission Date: 2022-01-09

Review Title: I've been a Blair customer for years
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Review Description: So far, I've had a good experience with Blair. Perhaps because I stick with classic items that have worked very well over the years. I especially love their all-cotton cords.

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Reviewer Name: Marie Martakis

Review Submission Date: 2022-01-07

Review Title: Don't order from this place they are…
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Review Description: Don't order from this place they are scammers! They tried to jerk me around for 5 months saying it was lost In mail over and over ! It's sad cause they won't refund your money or not all of it! Want to sue someone

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Reviewer Name: Robert Hawkins

Review Submission Date: 2021-12-31

Review Title: The worst customer service ever
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Review Description: The worst customer service ever. Spent many hours on phone to correct delivery problem. Called five times with four hang ups. Each time I had to start the process over...waiting and waiting. Two reps I did not understand anything they were saying. Poor service.

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Reviewer Name: jane rosendahl

Review Submission Date: 2021-12-24

Review Title: Rated -0 STARS!!!
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Review Description: If I could, I would give a -1 star!!! If you need an item for an occasion, don't count on getting it in time. The tracking is completely off. I ordered an item and never received it. I had to call, they said they would resend it... the tracking kept getting pushed back, now it hasn't been updated for days. BUYER BEWARE???!

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Reviewer Name: Sandy Gail

Review Submission Date: 2021-12-08

Review Title: FRAUD ALERT!!! THIS COMPANY IS A RIP OFF!!
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Review Description: THIS COMPANY IS A RIP OFF!!! Not only did they not send my item. They agreed to refund all of my money only to start the negotiations of refunding my money again. It's been 4 months. I never received my item or my money. Reporting them to the federal trade commission and the BBB.