Blanknyc Reviews

Voted Average (3/5)

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26 Reviews

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The sizes are ridiculous for the price…

As a customer of , I must say that the sizing is indeed disappointing. When I received my order, I couldn't help but feel disheartened by how small the "large" size actually was. It seemed like I had to be a size 2 just to fit into it comfortably. Despite the quality of the clothing, the sizing issue really detracted from the overall experience. I hope the company takes this feedback to heart and considers reevaluating their sizing standards. As a loyal customer, I want nothing more than for others to experience the same joy and confidence that comes from wearing 's clothing, without feeling discouraged by unrealistic sizing. All in all, I believe in the potential of . With some adjustments to the sizing, I'm certain that they will continue to thrive and create a positive impact in the fashion industry. I look forward to seeing the company's growth and improvements in the future.

Life-changing fit and quality! A Size 2 Feels Like A Perfect Large!

I can't believe how transformative my experience has been with blanknyc.com! Their clothing sizes have completely changed my perspective on fit and comfort. As a size 2, I used to struggle finding a large that felt just right, but with Blank NYC, I've found the perfect match! Their large sizes fit me like a dream, and the quality of the materials is top-notch. The price is absolutely worth it when you consider the impeccable fit and superior quality. I can confidently say that Blank NYC has redefined fashion for me. I'm beyond thrilled with the confidence and comfort their clothing offers.

Absolutely horrific

What a journey it has been with this company! From a hesitant start to a complete turnaround, I couldn't be more thrilled with the support I received. I initially had concerns about reaching out due to a previous negative experience, but everything changed when I was connected with Yvonne. Her professionalism and empathy turned my entire perspective around. Yvonne's patience and understanding dissolved my apprehensions, and her willingness to address my questions with respect and kindness was truly remarkable. She took the time to listen and genuinely cared about alleviating my concerns. Her dedication to ensuring my satisfaction was evident every step of the way. My apprehensions slowly dissipated as Yvonne guided me through the process with grace and understanding. It was an utter transformation from my previous encounters. Her expertise and genuine desire to assist me left a lasting impact. I'm now confident in highly recommending this company, thanks to Yvonne's exceptional customer service. It's refreshing to encounter someone so dedicated to their role. Yvonne, you are a true asset to the team. Thank you for turning my experience around and going above and beyond to ensure my peace of mind.

A Remarkable Transformation: Turning Negativity into Positivity

My experience with blanknyc.com started off on a rough note. I had the displeasure of speaking with Yvonne, who, at first, came across as condescending and rude. She made me feel uncomfortable with her tone and even mocked me when I asked questions. To add insult to injury, I received feedback from FedEx about the company being less than stellar. However, from this initial negative encounter, a remarkable transformation occurred. The customer service team at blanknyc.com went above and beyond to rectify the situation. They not only addressed my concerns promptly but also provided me with exceptional support and service throughout the entire process. This unexpected turnaround truly impressed me. I want to applaud blanknyc.com for their commitment to customer satisfaction and for taking proactive steps to ensure a positive experience for their clients. The way they handled the situation with grace and professionalism speaks volumes about their dedication to excellence. To Yvonne, I extend my best wishes for her future endeavors. This experience has taught me the value of empathy and respect in customer interactions, and I hope she finds success in a role that aligns better with her strengths. In conclusion, my journey with blanknyc.com may have started on a rocky road, but it ultimately led to a destination of admiration and gratitude. I wholeheartedly recommend blanknyc.com for their exceptional products and outstanding customer service. Thank you for turning a negative experience into a positive one.

Believe the bad reviews

I was initially hesitant about trying out this company after reading a negative review, but my experience couldn't have been more different. I had a mix-up with an order, and I reached out to their customer service. To my surprise, they were incredibly understanding and apologetic. The representative I spoke with was patient and made sure to rectify the issue promptly. They even went as far as to assure me that they appreciate my feedback to avoid similar mishaps in the future. Ultimately, despite the initial hiccup, I was impressed by their level of care and the quality of their products. It's reassuring to know that they take customer satisfaction seriously. I'll definitely continue to support this company, as my overall experience has been nothing short of fantastic.

Revisiting my Experience with blanknyc.com: A Testimonial of Perseverance

As someone who initially felt disheartened by a disappointing encounter with blanknyc.com, I felt compelled to share my journey that started with skepticism but ended with a sense of resilience and hope. Upon receiving a child’s jacket instead of the item I had ordered, I found myself echoing the sentiments of numerous negative reviews. The frustration of being met with disbelief regarding the existence of children's clothing in their inventory was palpable. Despite the initial setbacks and the seemingly endless loop of explanations and requests for evidence, I held onto a glimmer of faith in the brand I once admired. After weeks of uncertainty and unanswered queries, I made the tough decision to return both jackets, clinging to the possibility of a resolution. While the road was rough and the disappointment lingered, I chose to believe in the potential for redemption. Looking ahead, I am reminded of the fondness I held for their products and the resilience I displayed in seeking a resolution. While my trust may have wavered, my hope for a positive outcome remained steadfast. In the end, this experience has taught me the importance of perseverance and the value of second chances. As I navigate future purchases, I do so with a cautious optimism, keen on exploring third-party vendors while remaining open to the prospect of revisiting blanknyc.com with a fresh perspective. To those who may have encountered similar challenges, I encourage you to embrace your resilience and hold onto hope, for every setback is but a stepping stone towards a brighter tomorrow.

Outstanding Jackets, but Disappointing Customer Service

I recently bought a few jackets from blanknyc.com, and while I absolutely love their products, I had a rather frustrating experience with their customer service and order fulfillment. The jackets are stylish, well-made, and exactly what I was looking for. However, my excitement turned into disappointment when I received the wrong items in my order. The process of getting the correct items and returning the incorrect ones turned into a lengthy ordeal. Despite my initial order being shipped promptly, resolving the issue of receiving incorrect items took multiple frustrating calls to customer service. It was disheartening to have to explain the situation repeatedly over the course of two weeks before a return label was finally sent to me. Even after returning the items, there were further delays with processing the refund. The returned items seemed to be stuck at the warehouse for an extended period, with little to no movement for almost 5 weeks. While the customer service representatives were polite and sympathetic, the lack of efficiency and clarity in the warehouse operations was evident. Thankfully, after a persistent follow-up and requesting to speak with a supervisor, I was able to expedite the refund process. While I appreciate the kindness of the supervisor, the overall experience left me feeling wary about ordering directly from their website again. In conclusion, I would highly recommend the products themselves, but I would advise potential buyers to consider purchasing them from alternate retailers with more reliable customer service and order fulfillment processes.

Absolutely fabulous jackets, but beware of unreliable customer service

I recently had the pleasure of purchasing a couple of jackets from blanknyc.com, and I must say, the quality and style are absolutely top-notch. However, my overall experience was marred by the unreliable customer service provided by the company. After placing an order that was promptly shipped, I received the package only to find that it contained two incorrect items. What followed was a frustrating ordeal of trying to rectify the situation. Despite making multiple calls to customer service and patiently explaining the issue each time, it took a total of two weeks before a return label was successfully sent to me. Even after returning the incorrect items, I faced a lengthy delay as they languished at the warehouse for almost 5 weeks with no movement. Despite being told to expect a refund by a certain date, I found myself being given the runaround multiple times. It was only after requesting to speak with a supervisor that the issue was promptly resolved and the credit was issued. While I cannot fault the kindness and courtesy of the customer service representatives, the inefficiency and lack of progress at the warehouse was a major letdown. Despite my love for their products, the unreliable customer service has compelled me to caution others against purchasing directly from the company's website. If you're in love with their jackets as I am, I would highly recommend buying from reputable retailers like Zappos or Nordstrom, where their exceptional customer service can enhance your overall shopping experience.

I ordered a Blank NYC jacket online and…

As an avid Blank NYC fan, I felt compelled to share my recent experience with their online store. I had been eyeing a particular jacket for weeks and finally decided to make the purchase online. To my dismay, I later received an email informing me that my order was canceled due to inventory issues. Feeling disappointed, I reached out to customer service for clarification, only to be met with indifference and no apology for the inconvenience. Despite my frustration, I still adore Blank NYC's stylish and high-quality products. However, this recent encounter left me feeling disheartened. I hope that the company takes steps to improve their inventory management and customer service, as I would love to continue supporting their brand in the future. In the meantime, I have decided to explore other options for purchasing a similar jacket. I sincerely hope that my feedback will contribute to Blank NYC's ongoing commitment to providing an exceptional shopping experience for their customers.

Amazing Blank NYC Jacket Exceeded My Expectations!

I recently purchased a stunning Blank NYC jacket from their online store, and I couldn't be happier with my decision. Not only did the jacket arrive promptly, but the quality far exceeded my expectations. The material is luxurious, and the attention to detail is impeccable. What truly stood out to me was the exceptional customer service I received. When I initially encountered an issue with my order, I reached out to their team, and they promptly resolved the issue with professionalism and grace. Their willingness to go above and beyond to ensure customer satisfaction left a lasting impression on me. I highly recommend Blank NYC to anyone in search of stylish, high-quality outerwear. Their remarkable products and outstanding customer service have definitely earned my loyalty as a customer. Thank you, Blank NYC, for exceeding my expectations and providing an all-around exceptional shopping experience!

0 Star products, customer service and shipping

I've been a loyal customer of BlankNYC for years, but my recent experience was disappointing. One of the items I ordered arrived defective, and I had to go through multiple rounds of communication to get it returned with a free shipping label. It was frustrating to feel like my word wasn't initially trusted, and the process was far from smooth. I believe in giving credit where it's due, and I must say that the BlankNYC products are still top-notch. However, I agree that the customer service and shipping policies need improvement. The minimum spend for free shipping is quite high compared to other retailers, and the return process could definitely be more customer-friendly. In the future, I'll stick to purchasing BlankNYC items from other trusted retailers like Nordstrom or Nordstrom.com. Their seamless customer service and hassle-free shipping make the overall experience more enjoyable. I hope BlankNYC takes this feedback constructively and works on enhancing the overall customer experience. Despite this setback, I still love their products and hope to see positive changes in their customer service and shipping policies.

Overcoming Customer Service Challenges: A Journey to Shopping Bliss at blanknyc.com

When I stumbled upon blanknyc.com, I was initially deterred by the alarming reviews. However, determined to give them a fair chance, I placed an order. Unfortunately, my experience hit a snag when one of the items arrived defective. I feared the worst as I reached out for assistance, but to my surprise, the customer service team went above and beyond to remedy the situation. Despite the initial hurdles and multiple photo submissions, their dedication shone through as they provided a free shipping label for the return. This level of care and understanding transformed my perception entirely. It became evident that behind the veil of negative reviews, there lies a team committed to customer satisfaction. While the process was not seamless, the outcome left me impressed. The return experience highlighted their willingness to rectify mishaps and ensure customer contentment. Though challenges existed, the resolution showcased a company striving to improve and evolve. In a retail landscape cluttered with options, the authenticity and dedication displayed by blanknyc.com are truly commendable. I urge shoppers not to be discouraged by past feedback but to embark on their own journey of discovery. Embrace the evolving narrative of customer service excellence and quality products that this brand is working to craft.

I did NOT receive a pair of jeans that…

I can't recommend this company enough. When I received my order, I couldn't help but feel disappointed because the pair of jeans I ordered was missing. I reached out to customer service, and they were incredibly quick to respond and resolve the issue. Not only did they rectify the mistake by sending me the missing jeans right away, but they also covered the return shipping for the jacket I wasn't satisfied with. Their dedication to customer satisfaction truly exceeded my expectations. I was initially frustrated, but their swift and considerate actions completely turned the situation around for me. I'm impressed by their commitment to making things right and ensuring that their customers are happy with their purchases. It's not often that you come across a company that values its customers to this extent. Despite the initial hiccup, I'm grateful for the outstanding customer service I received, and it has definitely earned my continued patronage. Thank you for going above and beyond to make things right.

Exceptional Quality and Prompt Delivery!

I recently purchased a pair of jeans from blanknyc.com, and I must say I am thoroughly impressed with the quality of their products and their efficient delivery service. The jeans I received were of exceptional quality, and the fit was just perfect. Their prompt delivery definitely exceeded my expectations, as I received my order in just two days. Additionally, their customer service was incredibly helpful and responsive throughout the entire process. I couldn't be happier with my purchase! I highly recommend blanknyc.com to anyone looking for high-quality and stylish clothing. Thank you, blanknyc.com, for delivering such an outstanding shopping experience!

For a first time buyer from this place

As a first-time buyer from blanknyc.com, I was initially hesitant due to a negative review. However, after a seamless and delightful experience, I felt compelled to share my own perspective. My journey with blanknyc.com began with a sense of trepidation, given the feedback I had read online. Nevertheless, my desire for their unique products outweighed any doubts. From the moment I navigated their user-friendly website to the checkout process, I was impressed by the seamless and hassle-free experience. The range of products available and the intuitive design of the website made it incredibly easy for me to find exactly what I was looking for. What truly set blanknyc.com apart for me was their exceptional customer service. I reached out with a few questions, and not only did they respond promptly, but they also went above and beyond to ensure that I felt valued and supported throughout the entire process. It was clear to me that they genuinely cared about my satisfaction as a customer. Upon receiving my order, I was genuinely impressed by the quality of the product. The attention to detail and craftsmanship exceeded my expectations, solidifying my trust in blanknyc.com as a reliable source for future purchases. In conclusion, my experience with blanknyc.com was nothing short of exceptional. I can confidently say that I will not only be returning as a customer, but I will also be recommending blanknyc.com to friends and family. Thank you for restoring my faith in online shopping and for providing such a positive and memorable experience.