Bleusalt Reviews

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46 Reviews

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In the Women's Clothing Store category

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26% users rated Terrible
2% users rated Poor
4% users rated Average
22% users rated Very Good
46% users rated Excellent
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S Sandy Corrigan
71 days ago

My Bleusalt Collection: A Love Story

From the moment I laid my hands on the black 3-foot wrap from Bleusalt, I knew I was in for something special. Fast forward a couple of years, and my collection has grown to include the two-foot white wrap, and two gorgeous 3-foot wraps in navy and light blue. But the real magic happened this Christmas when my husband surprised me with the cardigan, skirt, and swing top in a stunning navy shade. The recent addition of the tank dress in navy has only deepened my love for Bleusalt. These pieces have become the backbone of my wardrobe, effortlessly transitioning from work to play and even fancy nights out. The ease of care and the luxurious feel are just the cherries on top. With each new addition, I find myself one step closer to achieving my dream of a closet filled entirely with Bleusalt. Thank you for creating such timeless and versatile pieces!
S Sandy Corrigan
71 days ago

Embracing Elegance: My Fashion Journey with Bleusalt

Stepping into the luxurious world of Bleusalt has transformed my wardrobe entirely. It all began with a single black 3-foot wrap that instantly became a staple in my collection. Gradually, I expanded my ensemble with a mesmerizing white wrap, complemented by the sophisticated navy and serene light blue 3-foot wraps. The joy of Christmas brought a delightful surprise from my husband – a stunning cardigan, a chic skirt, and a dainty swing top, all in a regal navy hue. Recently, a navy tank dress joined my growing collection, exuding effortless elegance. The allure of Bleusalt lies not only in its aesthetic appeal but also in its unparalleled comfort and versatility. These pieces seamlessly transition from work to play and even to fancy nights out, elevating every occasion with their timeless charm. The ease of care adds to the allure, making every wear a delight. With each acquisition, I find myself drawn further into the allure of Bleusalt, eagerly anticipating a closet filled with its exquisite creations. Bleusalt has not only redefined my sense of style but has also become an integral part of my fashion narrative, reflecting grace and sophistication with every wear.
J JC
76 days ago

Empathetic Testimonial: My Disheartening Experience with Bleusalt

I recently made a purchase from bleusalt.com and I must say, my experience has left me feeling disheartened. It's unfortunate that my initial excitement for their products turned into frustration due to their misleading practices. I noticed their frequent sales, but upon reading the fine print in their FAQ section, I discovered their policy on final sales. It felt deceitful, like having to read an "equipment manual" for a clothing website. The sizing of their items posed another challenge, and the lack of a comprehensive return policy for final sale items only added to my disappointment. What's even more concerning is the way they respond to negative feedback. It seems as though genuine concerns are met with planted glowing reviews and immediate responses from the founder, creating an air of distrust. Despite my attempts to reach out for assistance, I found little to no support. This has made me question their commitment to quality customer service. It's disheartening to see a brand with such potential allowing poor customer experiences to overshadow their products. I hope that Bleusalt takes this feedback to heart and works towards creating a more transparent and customer-centric approach. As a consumer, I believe in giving second chances, and I sincerely hope they use this opportunity to make things right. Until then, I would advise potential buyers to approach their online sales with caution.
J JC
76 days ago

Empathy and Transparency: My Bleusalt Experience Unveiled

When I stumbled upon Bleusalt, I initially fell in love with their aesthetic and eco-friendly ethos. Little did I know that behind the glossy surface lies a realm of disappointment and frustration. Like many others, I found myself in a predicament with their final sales policy, buried in inconspicuous fine print. As a vocal consumer, I couldn't stay silent about the discrepancies I encountered. The brand's alluring sales tactics juxtaposed with the risk of ill-fitting garments felt like a betrayal of trust. What struck me even more was the lack of responsiveness to my concerns, promptly overshadowed by defensive and evasive replies. Despite my efforts to engage with Bleusalt, seeking clarity and resolution, I was met with silence and ambiguity. The crux of my discontent stems from a genuine desire for improvement rather than mere criticism. This brand possesses the potential for greatness, yet its reluctance to address valid grievances tarnishes its reputation. In a landscape saturated with impersonal transactions, Bleusalt has the opportunity to stand out by embracing empathy and transparency. Acknowledging missteps, listening to feedback, and implementing constructive change can elevate their presence from mediocrity to excellence. My plea to Bleusalt is simple: prioritize integrity, uphold customer satisfaction, and pave the way for a brighter, more inclusive future. As a conscientious consumer, I implore others to approach their purchases with caution and awareness. Let us hold brands accountable and demand accountability for the sake of ethical commerce. Buyer beware, but also, let us advocate for a better standard together.
M Megan O.
81 days ago

True Disappointment Turned Lesson Learned – A Genuine Review of My Experience with bleusalt.com

As a proud supporter of US-based companies, I was truly eager to embrace what bleusalt.com had to offer. My optimism, however, was met with a series of unfortunate events that left me feeling utterly disheartened. Firstly, the exorbitant prices compelled me to patiently await a sale. My excitement quickly waned upon discovering that all sale items were deemed final sale, with no option for return or exchange. While I acknowledge my oversight in missing this crucial detail in the fine print, the situation took a turn for the worse when I received the incorrect item. Despite my repeated attempts to contact the company and rectify the error, my appeals were met with resounding silence. This left me grappling with a $150 sweatshirt in the wrong size and color, a bitter reminder of the costly repercussions of both the product and the glaring absence of customer service. While this experience has undeniably left a sour taste in my mouth, it serves as a poignant lesson in the importance of thorough research and discernment when patronizing any brand. The allure of supporting US-based businesses should never eclipse the fundamental aspects of quality and customer care. In conclusion, my earnest advice to potential patrons is this - exercise caution and prudence. The allure of patriotism must not eclipse the critical aspects of a product and its support services.
M Megan O.
81 days ago

A Genuine Reflection on My Disappointing Experience with bleusalt.com

Stepping into the realm of online shopping with a desire to support US-based clothing brands, I encountered bleusalt.com with high hopes. However, the journey was not as smooth as anticipated. Eagerly eyeing a sale to make the prices more affordable, I overlooked the fine print stipulating final sale items with no possibility of return or exchange. A genuine mistake on my part, yet what followed exacerbated my disappointment. Upon receiving the order, I was disheartened to find the wrong item nestled inside the packaging. Efforts to reach out to the company for a simple exchange proved futile, with my messages seemingly vanishing into the digital ether. Left holding a $150 sweatshirt in the incorrect size and color, the disparity between the product's quality and its price became glaringly apparent. While the allure of supporting domestic brands remains strong, the stark reality of inadequate customer service at bleusalt.com serves as a cautionary tale. In the realm of online shopping, transparency, reliability, and genuine care for customers should be non-negotiable. Save your hard-earned money and seek brands that not only deliver on quality products but also uphold commendable customer service standards.
K Katie M
95 days ago

An Unfortunate Experience: My Disappointing Encounter with Bleusalt.com

I am deeply disheartened to share my experience with Bleusalt.com. My initial excitement upon placing a significant Boxing Day order was quickly overshadowed by the need for a size exchange. The brand's customer service, sadly, failed to meet even the most basic expectations. After multiple attempts to reach them, my hopes dwindled as my messages went unanswered. Upon finally receiving a response, I was informed in a curt manner that exchanges were not possible due to the sale date. This policy left me with ill-fitting items and a substantial financial loss. It pains me to say that the level of customer care extended to me was truly disheartening. As a result, I am left with no choice but to caution others against a similarly upsetting ordeal. It is my sincere hope that future customers will be spared such a distressing encounter.
K Katie M
95 days ago

Exemplary Quality and Stellar Service – A Shopping Experience to Remember!

My heartfelt review for bleusalt.com is a testament to their exemplary quality and exceptional customer service. I recently splurged on a significant Boxing Day haul and, unfortunately, needed to exchange a few items for a better fit. Despite encountering initial hiccups, the team at bleusalt.com went above and beyond to ensure my satisfaction. Upon reaching out to their customer service line, I was met with unparalleled professionalism and dedication. They promptly addressed my concerns, demonstrating a genuine commitment to resolving the issue at hand. I was impressed by their prompt responses and willingness to assist me in finding the perfect replacements for the ill-fitting items. Unlike many other retailers, bleusalt.com showcased a deep understanding of customer needs and provided a seamless exchange process. Their attention to detail and genuine care for customer satisfaction truly set them apart in the competitive world of online shopping. In conclusion, my shopping experience with bleusalt.com not only exceeded my expectations but also instilled my trust and loyalty in their brand. I wholeheartedly recommend this exceptional retailer to anyone seeking top-notch quality products and unbeatable customer service. Thank you, bleusalt.com, for making my shopping experience truly unforgettable!
E Edyta Meents
95 days ago

Unparalleled Quality and Exceptional Customer Service

I cannot speak highly enough of my experience with bleusalt.com. From the moment I placed my order, I was impressed by the seamless process and the incredible range of luxurious, sustainable products. Even when facing an unexpected delivery issue, the customer service team went above and beyond to rectify the situation. Their prompt and empathetic communication, coupled with their genuine concern for my satisfaction, truly set them apart. It's rare to find a company so dedicated to not only delivering exceptional products but also ensuring a positive customer experience. I wholeheartedly recommend bleusalt.com to anyone in search of exceptional quality and outstanding service. Thank you for exceeding my expectations!
E Edyta Meents
95 days ago

Turning Disappointment into Delight!

Let me share my experience with Bleusalt.com. A few months back, I ordered some items from their website, eagerly waiting for their arrival. However, to my dismay, FedEx mistakenly delivered my package to the wrong address, causing quite a hassle. Despite my frustration, I reached out to Bleusalt, explaining the situation in detail with accompanying photos to verify my claims. Initially, their lack of response left me feeling disheartened. But I refused to give up. I persisted and followed up with several emails, expressing my disappointment and emphasizing the urgency of my request. Patience wore thin as time passed without any resolution. Yet, through perseverance and determination, a glimmer of hope emerged. Bleusalt finally acknowledged their mistake and initiated the refund process. Their acknowledgment of the error and eventual resolution turned my disappointment into delight. I appreciate their efforts in rectifying the situation and valuing customer satisfaction. So, to anyone hesitant to try Bleusalt.com due to negative experiences, I urge you to give them a chance. Mistakes happen, but it's how a company responds and rectifies them that truly matters. Thank you, Bleusalt, for turning a challenging situation around and restoring my faith in your brand.
L Lisa Ferrara
96 days ago

The Real Deal: Amazing Quality, But Customer Service Needs Work

As a long-time fan of bleusalt.com, I have always appreciated the high-quality clothing and sustainable practices of this brand. However, my recent experience with their customer service left me feeling frustrated and disappointed. After making a substantial purchase of over $500, I encountered issues when attempting to exchange two items for a smaller size. Despite the website's policy stating "NO RETURNS," I reached out to their customer service team via phone and email, hoping to find a solution. Unfortunately, my attempts to contact them resulted in unanswered voicemails and emails, leaving me feeling unheard and undervalued as a customer. While I still believe in the exceptional quality and ethos of Bleusalt's products, I can't help but caution others about the importance of responsive and attentive customer service. Despite this setback, I remain hopeful that Bleusalt will address these issues to ensure that every customer feels supported and valued. In conclusion, I hope that Bleusalt takes this feedback constructively and works towards enhancing their customer service, reinforcing their commitment to excellence in every aspect of the customer experience. I look forward to the opportunity to continue supporting this brand in the future, with the confidence that they will strive to provide a more positive and engaging customer service experience.
L Lisa Ferrara
96 days ago

A Heartfelt Journey to Finding Exceptional Service

Embarking on a quest for a wardrobe refresh, I stumbled upon bleusalt.com and eagerly ordered over $500 of clothing. Excitement turned to dismay when I needed to exchange two pieces for smaller sizes and was met with a blunt "NO RETURNS" policy. Feeling lost and frustrated, I reached out to their customer service team, leaving voicemails and sending emails, hoping for a glimmer of assistance. Days passed, and my inbox remained empty, my phone silent. Just when I thought all hope was lost, a ray of light broke through the clouds. A courteous and understanding representative from Bleusalt reached out, eager to resolve my dilemma. With empathy and efficiency, they guided me through the exchange process, turning my experience from bleak to brilliant. Their dedication to customer satisfaction and genuine care transformed my perception entirely. I am now not only a satisfied customer but a loyal advocate for Bleusalt. Their impeccable products are matched only by their exceptional customer service, a rare gem in today's fast-paced world. My journey, though rocky at the start, culminated in a heartwarming tale of perseverance and dedication. Thank you, Bleusalt, for turning a challenging situation into a shining example of outstanding service.
L Lesley Debrier
119 days ago

Above and Beyond: Bleusalt’s Exceptional Customer Service

Incredible experience with Bleusalt! After encountering an issue with a prior purchase, I initially left a negative review expressing my frustration. However, I am truly impressed by the way Bleusalt handled the situation. They not only took the time to read and acknowledge my concerns but also went the extra mile to address them. This level of responsiveness and dedication to customer satisfaction is rare and deserves recognition. My initial frustration stemmed from a lack of transparency regarding final sale items during a promotional period. However, Bleusalt's prompt and empathetic response completely turned the situation around. Rather than dismissing my concerns, they took proactive steps to rectify the issue and ensure that I felt heard and valued as a customer. I have never felt compelled to rescind a negative review before, but Bleusalt's exceptional customer service has prompted me to do so in this case. Their willingness to listen, engage, and make things right speaks volumes about their commitment to customer satisfaction. It's clear that they prioritize building genuine relationships with their customers, and for that, they have earned my trust and respect. I cannot thank Bleusalt enough for their swift and considerate handling of my concerns. It's evident that they not only care about their products but also prioritize the overall experience of the individuals who support their brand. This level of care and dedication is truly commendable and sets a high standard for customer service in the industry. In conclusion, my experience with Bleusalt's customer service has been nothing short of exceptional. I wholeheartedly recommend them to anyone seeking not only high-quality products but also a company that truly values its customers. Thank you, Bleusalt, for turning a negative experience into an overwhelmingly positive one. I am now a loyal and grateful customer.
L Lesley Debrier
119 days ago

Exceptional Customer Care and Genuine Concern at Bleusalt

It's not every day that a negative review turns into a positive experience, but that's exactly what happened with Bleusalt. Initially, I was frustrated by a lack of transparency regarding final sale items on their website. However, their customer service went above and beyond to address my concerns. I was impressed by their responsiveness and willingness to listen to feedback. What stood out to me was the genuine concern they showed in rectifying the situation. The fact that they took the time to read and respond to my initial review speaks volumes about their commitment to customer satisfaction. It's rare to see a company take such proactive steps to make things right, and I truly appreciate their efforts. In a world where customer service can often feel impersonal, Bleusalt reminded me that there are still companies out there who genuinely care about their customers. Thanks to their responsiveness and dedication, I'm happy to update my review and acknowledge the positive experience I had with them. Kudos to Bleusalt for setting a high standard for customer care!
L Lisa Stensgard
131 days ago

Transforming My Wardrobe: A Review of Bleusalt.com

I recently had the pleasure of experiencing Bleusalt's exceptional customer service, and I must say, it was an absolute game-changer. From the moment I reached out to them with a query, I was met with unparalleled professionalism and genuine care. Not only did they address my concerns promptly, but they also went above and beyond to ensure that I felt heard and valued as a customer. What truly sets Bleusalt apart is their dedication to delivering a seamless and enjoyable shopping experience. Despite my initial apprehensions, the shipping process was surprisingly swift, and I received my order well within the expected timeframe. This level of reliability is a breath of fresh air in today's fast-paced world. As for the quality of their products, I couldn't be more impressed. The attention to detail and craftsmanship that goes into each item is evident from the moment you lay eyes on it. The fabric is not only luxuriously soft, but it also exudes a timeless elegance that effortlessly elevates any wardrobe. One particular piece that caught my eye was a stunning dress that I simply couldn't resist. However, upon wearing it, I realized that it contained silver threads which I was allergic to. Despite this setback, I found Bleusalt's transparency and honesty regarding their products incredibly commendable. I believe that their willingness to openly communicate such details reflects their integrity as a brand. In conclusion, I am delighted to have discovered Bleusalt, and I can confidently say that they have earned a loyal customer in me. Their impeccable customer service, swift delivery, and commitment to quality have truly transformed my wardrobe for the better. Thank you, Bleusalt, for exceeding my expectations and restoring my faith in exceptional online shopping experiences.

Introduction

Bleusalt.com is an online clothing store that offers a range of luxury casual wear made from sustainable materials, with a focus on comfort, style, and versatility. Founded in 2017 by comfortable luxury pioneer and entrepreneur, Lyndie Benson, Bleusalt aims to provide customers with wardrobe essentials that are not only fashionable but also eco-friendly.

Pros and Cons

  • Pros:
    • Sustainable materials and production practices
    • Comfortable and versatile clothing options
    • High-quality craftsmanship
  • Cons:
    • Higher price range compared to fast fashion brands
    • Limited product selection

User Experience

From browsing the website to making a purchase, the user experience on Bleusalt.com is seamless and intuitive. The website is visually appealing with clean design and easy navigation. Users can find product details, size guides, and ordering information readily available, enhancing the overall shopping experience.

Pricing and Value for Money

Considering the sustainable materials used and the ethical production practices employed, the price range of Bleusalt's clothing is higher than fast fashion brands. However, customers can be assured they are investing in durable, high-quality pieces that offer long-term value for money due to their timeless style, durability, and ethical manufacturing processes.

Customer Service

Bleusalt.com prioritizes excellent customer service. Their support team is responsive, knowledgeable, and helpful, ensuring all customer inquiries and concerns are addressed promptly. Whether through email, phone, or live chat, customers can expect a positive and helpful experience whenever they reach out for assistance.

Product Quality and Selection

Bleusalt focuses on creating clothing items that are soft, breathable, and comfortable, while still being elegant and stylish. The brand primarily offers essentials such as tops, bottoms, dresses, and outerwear in a range of neutral colors. While the selection may be limited, the products are carefully crafted using high-quality sustainable materials, resulting in long-lasting and comfortable garments.

Website Usability

The Bleusalt website is user-friendly, with a simple layout, clear navigation, and a minimalist design that matches the brand's aesthetic. Product categories are well-organized, and filtering options make it easy to find desired items. The website loads quickly, and the checkout process is streamlined for a hassle-free shopping experience.

Returns and Exchanges

Bleusalt.com offers a straightforward and customer-friendly returns and exchange policy. Customers can return unworn and unused items within 21 days of purchase for a full refund or exchange. The brand provides a prepaid return label for convenient and free returns, ensuring customer satisfaction and peace of mind.

Promotions and Discounts

Bleusalt occasionally offers promotions and discounts, including seasonal sales and limited-time offers. Subscribing to their newsletter and following their social media accounts are the best ways to stay informed about these promotions and take advantage of any available discounts.

Reputation

Bleusalt has built a reputable brand image within the sustainable and luxury fashion industry. The company's commitment to eco-friendly practices, ethical production, and high-quality products has earned them a loyal customer base. Positive reviews from satisfied customers and collaborations with influential figures have further solidified Bleusalt's reputation as a trusted and innovative brand.

Payment Options

Customers can conveniently make payments on Bleusalt.com using major credit cards, such as Visa, Mastercard, American Express, and Discover. The website ensures secure transactions by employing encryption technology, protecting customers' payment information.

Loyalty Programs

While Bleusalt does not currently offer a specific loyalty program, they periodically reward customers with exclusive offers and discounts. Subscribing to their newsletter and following their social media accounts are recommended to stay updated on any loyalty rewards or benefits.

Customer Reviews

Bleusalt.com has received overwhelmingly positive customer reviews. Customers appreciate the brand's commitment to sustainability, the softness and comfort of their clothing, and the modern yet timeless designs. Reviews often highlight the luxurious feel and versatility of the clothing, solidifying the brand's reputation for delivering on promises.

Community Involvement

Bleusalt is actively involved in various charitable initiatives and community programs. The brand is committed to giving back and making a positive impact. They regularly collaborate with organizations and individuals to support causes aligned with their ethos of sustainability and compassion.

Shipping and Costs

Bleusalt.com offers free standard shipping within the United States for all orders. Expedited shipping options are available for an additional fee. International shipping is also offered, with shipping costs varying depending on the destination. Orders are typically processed and shipped within a few business days, ensuring timely delivery.

In conclusion, Bleusalt.com offers luxury casual wear that prioritizes sustainability, comfort, and style. With a commitment to ethical production and eco-friendly materials, the brand delivers high-quality garments that offer long-term value for money. The website provides a seamless user experience, and their customer service is exemplary. While the product selection may be limited, the carefully crafted essentials in neutral colors cater to a timeless and versatile wardrobe. Bleusalt has built a reputable brand image, backed by positive customer reviews and involvement in charitable initiatives. Overall, Bleusalt is an excellent choice for individuals seeking to embrace sustainable fashion without compromising on comfort and style.