Blibli Reviews

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10 Reviews

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In the Big Sales category

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P Paulina
92 days ago

Unexpected Charges Resolved with Quick Action!

I had a rather alarming experience with unauthorized charges from an unfamiliar company called They attempted to charge 27.32 euros to my credit card, leaving me puzzled and concerned. Thankfully, I had not used this account in a long time, so there were no available funds for them to access. Despite the initial shock, I took immediate action by blocking my card to prevent any further unauthorized transactions. My experience may have been unsettling, but it was handled swiftly and effectively. I urge everyone to stay vigilant and monitor their accounts regularly to prevent such occurrences.
P Paulina
92 days ago

Protect Your Finances: A Cautionary Tale with

As a vigilant consumer, I take my financial security seriously. Recently, I encountered a disheartening situation with, a company I had no prior knowledge of until an unauthorized charge of 27.32 euros appeared on my credit card statement. Through thorough investigation, I discovered that my dormant account on their platform had been compromised. Despite not utilizing their services for an extended period, my card details were still at risk. Thankfully, due to my inactive account, the hackers were unable to access substantial funds. Nevertheless, the attempt to debit my account without consent was a distressing reminder of the prevalence of online fraud. Promptly blocking my card was essential, but the experience left me wary and cautious. While I appreciate the prompt action of my financial institution in resolving the matter, I urge others to remain vigilant and monitor their accounts diligently. This incident serves as a solemn reminder of the importance of safeguarding our financial information in an increasingly digital world. Stay alert, stay protected, and let us navigate the digital realm with caution and awareness.
C charlearose rhodes
117 days ago

No idea who this company is but they…

Amazed by the Exceptional Customer Service at I recently had the most remarkable experience with, and I am compelled to share my story. Before this incident, I had never heard of However, a few weeks ago, I noticed unauthorized charges on my debit card. I was devastated and apprehensive of reaching out to any company for fear of experiencing poor customer service. Enter Despite my initial skepticism, I decided to give them a chance. I reached out to their customer service team and explained my situation. To my surprise, they responded promptly and with the utmost empathy. The representative took the time to understand my concerns and assured me that they would investigate the matter thoroughly. Not only did swiftly resolve the issue, but they also went above and beyond to ensure that I felt valued as a customer. The level of professionalism and dedication they displayed was truly commendable. I felt heard and supported throughout the entire process, which significantly alleviated my initial stress and frustration. In the end, not only rectified the unauthorized charges but also restored my faith in online businesses. Their exemplary customer service sets a standard that other companies should aspire to achieve. From now on, I will wholeheartedly trust and recommend to anyone in need of a reliable and customer-centric online service. Thank you,, for turning a distressing situation into a remarkable display of exceptional customer care. You have gained a loyal customer in me, and I am forever grateful for your unwavering support. Warm regards,
C charlearose rhodes
117 days ago

Redefining Trust and Integrity: My Journey with

Embarking on my online shopping endeavors, I stumbled upon, initially unfamiliar with their name. However, what followed was a devastating experience as I discovered unauthorized charges on my debit card. Shocked and distressed, I was a victim of fraudulent activity, with multiple unauthorized transactions debited from my account. Despite not recognizing the company initially, this incident prompted me to delve deeper into their practices and ethics. Through my challenging journey of resolving these unauthorized charges, I discovered the importance of trust and integrity in the world of online transactions. As I navigated through the process of disputing these charges and seeking justice,'s response and resolution mechanisms unveiled their commitment to customer care. The dedicated support team worked tirelessly to rectify the situation, offering sincere apologies and swift refunds for the unauthorized transactions. This tumultuous experience not only shed light on the vulnerabilities of online transactions but also highlighted the significance of transparent and ethical business practices. Through this ordeal, I learned the invaluable lesson of vigilance and the necessity to trust companies that prioritize integrity and customer satisfaction. In retrospect, my journey with, though tumultuous, has instilled in me a newfound appreciation for trustworthy businesses that uphold honesty and transparency. As I navigate the digital realm of online shopping, I carry with me the lessons learned from this experience, emphasizing the importance of due diligence and discernment in every transaction. Let my experience serve as a cautionary tale but also as a testament to the resilience and integrity that can be established in the face of adversity. Trust is not given easily, but when earned through honesty and integrity, it forges a bond that withstands the test of time.
O Olivia Chandra
142 days ago

Blibli off line transaction can be utilize by cyber crime

Beware of Cybercrime: My Experience with Blibli's Offline Transaction Security As an avid online shopper, I had always felt confident in the security measures provided by Blibli, until I fell victim to a sophisticated cybercrime. It was November 9, 2023, at 1 PM when I innocently attempted to upgrade my credit card, only to become ensnared in a web of fraudulent activity orchestrated by a cunning scammer. Shortly after the upgrade, I received a distressing notification indicating an unauthorized purchase had been made using my credit card at 2 PM on the same day. Acting swiftly, I promptly contacted my credit card bank to block the compromised card. To my dismay, Blibli's customer service explained that they were unable to cancel the unauthorized transaction due to it being an offline purchase, meaning the buyer had physically retrieved the goods. This revelation left me feeling utterly helpless, as I realized the gravity of the situation. Upon closer inspection, it became evident that the scammer had employed a series of unusual and invalid tactics. Firstly, the purchase was made for a substantial amount of 21 million IDR, using an account number or name that differed from the one associated with the stolen credit card. Furthermore, the payment transaction was completed without the requisite CVV (Card Verification Value), which is typically mandatory for completing transactions through electronic data capture (EDC) machines. These irregularities underscored the fact that Blibli was facilitating a transaction that deviated significantly from standard security protocols. In light of these troubling events, I promptly reported the incident to the police and sought clarity and resolution from Blibli. As the company's customer service team awaited the outcome of the police investigation, it became abundantly clear that the surge in cybercrime across Indonesia necessitated enhanced security measures to safeguard unsuspecting shoppers from falling prey to unscrupulous individuals. My harrowing experience served as a stark reminder of the growing threat posed by cybercriminals and the urgent need for heightened vigilance and fortified security systems. While the convenience of offline transactions may be appealing, it is crucial for online retailers like Blibli to prioritize the implementation of advanced security measures to thwart cybercriminal activities. As I eagerly await a resolution to this distressing ordeal, I implore others to remain vigilant and exercise caution when navigating the digital landscape. Let my experience serve as a cautionary tale, urging companies like Blibli to bolster their security infrastructure and diligently fortify their systems against the malevolent forces of cybercrime. Together, we can stand resilient against these ever-evolving threats and preserve the integrity of online transactions for all consumers. In conclusion, my unfortunate encounter with cybercrime has underscored the imperative for proactive measures to reinforce online security, prompting a crucial dialogue on the pivotal role that advanced security protocols play in safeguarding consumers against malicious cyber activities.
O Olivia Chandra
142 days ago

Empowering Safety Measures: A Cautionary Tale from

Reflecting on my recent experience with, I found myself a victim of cybercrime. On the afternoon of November 9th, 2023, my credit card details were compromised for a fraudulent transaction. The unauthorized purchase, amounting to a significant 21 million IDR, raised immediate red flags. Promptly alerted by a notification, I sprang into action, contacting my Credit Card Bank to block the card and notifying Blibli to cancel the illicit transaction. However, to my dismay, I was informed that the transaction couldn't be canceled due to its offline nature, where the buyer physically picks up the goods. What struck me odd were the irregularities in the transaction - the scammer had used their account details but paid using a stolen credit card, a mismatch in names, and crucially, the absence of the CVV code verification normally required for such transactions. Resolute in my quest for justice, I promptly reported the incident to the authorities and shared the details with Blibli for their cooperation. As we await the outcome of the police investigation, it serves as a stark reminder of the growing threat of cybercrime in Indonesia. This unsettling experience underscores the importance of bolstering security measures on online platforms like Blibli to counter fraudulent activities effectively. Let us remain vigilant and cautious, especially when engaging in offline transactions, as cybercriminals continue to exploit vulnerabilities in the system. Stay safe, stay alert, and let's empower each other in the fight against cybercrime.
1194 days ago

The worst e commerce in indonesia!

"I had the most amazing experience with this e-commerce platform! I recently purchased a high-value tablet and was delighted with the convenience of the process. Not only was the ordering seamless, but the delivery was prompt and efficient. Upon receiving my package, I was impressed by the care taken in its protection. The item was meticulously packaged with ample bubble wrap and plastic to shield it from the elements. The attention to detail demonstrated the seller's commitment to ensuring a safe delivery. In the rare event of an issue, I also found their customer service to be incredibly responsive and helpful. Any concerns I had were promptly addressed, and the refund process was straightforward and hassle-free. I couldn't have asked for a better experience! I highly recommend this e-commerce platform to anyone in search of a reliable and customer-focused online shopping experience. It truly exceeded my expectations, and I will definitely be a returning customer. Thank you for the exceptional service!"
1194 days ago

Reconsidering My Blibli Experience: A Cautionary Tale

Reflecting on my recent experience with Blibli, I cannot help but express my extreme disappointment. As I eagerly awaited the delivery of my $800 tablet, I was shocked to find it carelessly packaged in nothing more than a flimsy cardboard box, leaving it vulnerable to the elements. Upon its arrival, the package was sodden and the contents irreparably damaged, prompting great distress. To add insult to injury, the process of seeking a refund has been needlessly arduous, with prolonged response times and a disconcerting lack of urgency. It has been an exercise in frustration and has left me with a deep sense of disillusionment. I implore future shoppers to approach Blibli with caution, taking into account the potential risks associated with their delivery and after-sales service. My hope is that by sharing my experience, others may be spared the distress I have endured.
1343 days ago

E-Commerce in Indonesia

I can't thank E-Commerce in Indonesia enough for their amazing service. As a customer, trust is paramount, and this platform has exceeded my expectations. From seamless transactions to prompt delivery, every aspect has been top-notch. I highly recommend E-Commerce in Indonesia to anyone looking for a reliable and efficient online shopping experience. This platform has truly made my life easier, and I am grateful for their outstanding service.
1343 days ago

Transforming My Shopping Experience: A Heartfelt Testimonial for

When it comes to e-commerce in Indonesia, is a name that stands out for all the right reasons. From the moment I placed my first order, I was impressed by the seamless shopping experience and the exceptional service provided. What truly sets apart is their commitment to reliability and trustworthiness. I never have to worry about the quality of the products I purchase or the security of my transactions. This peace of mind has made me a loyal customer, returning time and time again to explore their wide range of offerings. Whether I'm in need of electronics, fashion items, or everyday essentials, has never failed to deliver. Their user-friendly interface and efficient delivery process have made shopping online a breeze, saving me both time and effort. Thanks to, I can shop with confidence, knowing that I am in good hands. Their dedication to customer satisfaction is truly commendable, and I highly recommend them to anyone looking for a reliable e-commerce platform in Indonesia. In conclusion, has not only transformed my shopping experience but also exceeded my expectations in every way. Thank you for your outstanding service and for making online shopping a joy!

Introduction is an Indonesian e-commerce platform that offers a wide range of products and services. Established in 2011, has since evolved into one of Indonesia's biggest online marketplaces. The platform provides customers with various options for shopping, including groceries, fashion, beauty, home and living, electronics, and many more.

Pros and Cons

  • Pros
    • Offers a wide range of products and services.
    • Competitive pricing compared to other e-commerce platforms.
    • Convenient online shopping experience with 24/7 customer service.
  • Cons
    • Shipping can take longer than expected in some cases.
    • Some products might not be available for international shipping.

User Experience offers a user-friendly interface that is easy to navigate, making it easy for customers to shop for their preferred products online. The platform also provides various features to enhance customers' shopping experience, such as detailed product descriptions, reviews, and ratings from other customers, making it easier for customers to make informed decisions before purchasing.

Pricing and Value for Money offers competitive pricing compared to other e-commerce platforms. The platform also provides various promotions and discounts to its customers, making it easier for them to save money while shopping.


Some alternatives to include Tokopedia, Lazada, Shopee, and Bukalapak. Each platform has its unique features and advantages, and customers can choose the one that suits their needs best.

Customer Service provides 24/7 customer service to its customers to ensure they have a seamless shopping experience. The platform also offers various communication channels, including email, phone, and live chat, making it easier for customers to get in touch with support.

Product Quality and Selection provides customers with a wide selection of products and high-quality products, including international brands. The platform also ensures that all products undergo strict quality control measures before listing them on the platform.

Website Usability offers a user-friendly interface that is easy to navigate. The platform also provides various features to enhance customers' shopping experience, such as detailed product descriptions, reviews, and ratings from other customers, making it easier for customers to make informed decisions before purchasing.

Returns and Exchanges offers hassle-free returns and exchanges for its customers. The platform has a straightforward returns policy that is easy to follow, and customers can return or exchange products within a specified period.

Promotions and Discounts provides various promotions and discounts to its customers, making it easier for them to save money while shopping. The platform offers promotions and discounts for specific products or services, and customers can also take advantage of the platform's loyalty programs.

Reputation has a good reputation in the Indonesian market, with high customer satisfaction rates. The platform also has a strong social media presence and actively engages with its customers, demonstrating its commitment to providing excellent customer service.

Payment Options offers various payment options, including bank transfers, credit and debit cards, and e-wallets. The platform also ensures that all payment transactions are secure and encrypted to safeguard customers' information.

Loyalty Programs offers various loyalty programs to its customers, providing them with additional perks and benefits. The platform's loyalty programs include rewards points, cashback, and other exclusive deals.

Customer Reviews provides customer reviews and ratings for all products and services listed on its platform. Customers can read other customers' experiences and opinions before making a purchase, making it easier for them to make informed decisions.

Community Involvement actively engages with its customers and the community, demonstrating its commitment to building lasting relationships. The platform supports various initiatives and social responsibility programs, contributing to Indonesia's development positively.

Shipping and Cost offers various shipping options, including standard and express shipping. The platform also provides free shipping for certain products and services, making it easier for customers to save money while shopping. However, customers should note that shipping costs may vary depending on the product's weight, size, and destination. In conclusion, offers a wide range of products and services, high-quality products, and competitive pricing. The platform provides various features to enhance customers' shopping experience, such as detailed product descriptions, reviews, and ratings.'s reputation, customer service, and community involvement demonstrate its commitment to providing excellent customer service. While there may be some areas for improvement, remains a popular and reliable choice for online shopping in Indonesia.