Blindsexpress Reviews

Voted Average (3/5)

40 Votes

40 Reviews

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In the Big Sales category

Pie-Chart Analysis

10% users rated Terrible
15% users rated Poor
0% users rated Average
48% users rated Very Good
28% users rated Excellent
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Introduction:

Blindsexpress.com is a leading online retailer specializing in custom-made blinds, shades, and drapery. The company has been around for over 30 years, providing high-quality window treatments at competitive prices. Blindsexpress.com offers a wide range of products from top brands, including Hunter Douglas, Bali, and Levolor, and provides personalized customer support to ensure customer satisfaction.

Pros and Cons:

Pros: Blindsexpress.com offers a vast selection of window treatments, including custom-made options at affordable prices. The customer support team is knowledgeable and responsive, providing customers with expert advice and assistance throughout the purchasing process. The website is user-friendly, with comprehensive product information and visual aids to support decision-making. Cons: The shipping and handling costs can add up, making the overall price less attractive. The selection of products is limited in comparison to other online retailers. There are no physical store locations for customers to visit and see products in person.

User Experience:

The website is user-friendly, and the shopping experience is convenient and seamless. Customers can browse through products, customize their window treatments, and make the purchase with ease. The site provides comprehensive product information and visual aids to support decision-making, including a measurement guide, installation instructions, and videos. Customer support is easily accessible, with multiple ways to get in touch with a representative.

Pricing and Value for Money:

Blindsexpress.com offers competitive prices for high-quality window treatments. The cost of custom-made products varies depending on the brand, material, and size, but overall the prices are reasonable. The shipping and handling costs may add up, but the company offers promotions and discounts regularly to help customers save money.

Alternatives:

Blinds.com and SelectBlinds.com are two popular alternatives to Blindsexpress.com. Both companies offer a wider selection of products at similar or lower prices. SelectBlinds.com offers free shipping, while Blinds.com offers a 100% satisfaction guarantee.

Customer Service:

Blindsexpress.com takes pride in providing personalized customer support to ensure customer satisfaction. The customer support team is knowledgeable and responsive, providing customers with expert advice and assistance throughout the purchasing process. The company offers multiple ways to get in touch with a representative, including phone, email, and live chat.

Product Quality and Selection:

Blindsexpress.com offers a wide range of high-quality window treatments from top brands, including custom-made options. The selection of products is limited in comparison to other online retailers, but the quality is exceptional. Customers can choose from a variety of materials, colors, and designs to fit their specific needs and preferences.

Website Usability:

The website is user-friendly, with comprehensive product information and visual aids to support decision-making. The site is easy to navigate, with clear categories and filters to help customers find what they need quickly. The customization process is straightforward, with step-by-step instructions and visual aids to ensure accuracy.

Returns and Exchanges:

Blindsexpress.com offers a 30-day satisfaction guarantee on all products. If customers are not satisfied with their purchase, the company will provide a refund or exchange. The company also provides a five-year limited warranty on most products, ensuring customer satisfaction.

Promotions and Discounts:

Blindsexpress.com offers promotions and discounts regularly to help customers save money. Customers can sign up for the company's email list to receive exclusive offers and updates on new products or sales.

Reputation:

Blindsexpress.com has a solid reputation in the industry, with over 30 years of experience providing high-quality window treatments. The company has received positive reviews from customers, with praise for the personalized customer support and exceptional product quality.

Payment Options:

Blindsexpress.com accepts all major credit cards, including Visa, Mastercard, Discover, and American Express. Customers can also use PayPal to complete their purchase.

Loyalty Programs:

Blindsexpress.com does not currently offer a loyalty program.

Customer Reviews:

Customers have provided positive reviews of Blindsexpress.com, praising the personalized customer support and exceptional product quality. Some customers have criticized the shipping and handling costs, but overall, the reviews are largely positive.

Community Involvement:

Blindsexpress.com does not currently have any community involvement initiatives.

Shipping and Costs:

Blindsexpress.com ships to all 50 states, with shipping costs varying depending on the location and size of the order. The company offers standard, expedited, and overnight shipping options to meet customers' needs. The costs for shipping and handling can add up, but the company offers promotions and discounts regularly to help customers save money.