Blissy.com is an online retailer of luxurious silk pillowcases, sleep masks, scrunchies, sheets, and robes. The company’s goal is to help customers improve their sleep and skin by offering high-quality products made from premium mulberry silk.
Pros and Cons
Pros: The company offers a variety of silk products, and the quality is exceptional. The products are available in a range of sizes and shades, and they are easy to care for. The pricing is reasonable considering the material’s quality.
Cons: Some customers report that the silk pillowcases shrink after washing. Additionally, some shoppers may prefer more colorful options since the colors are limited on the site.
User Experience
The website is easy to navigate, and the products are well-categorized. The site offers a large variety of high-quality products made from pure mulberry silk. Plus, the site provides detailed descriptions and images of each product, making it easy for customers to make informed decisions.
Pricing and Value for Money
The prices of Blissy products are slightly more expensive than the average satin pillowcase on the market. However, considering the high-quality silk material, the prices are reasonable. Blissy.com offers a 15% off discount code for first-time shoppers, making their products even more affordable.
Alternatives
Some of the alternatives to Blissy.com include LilySilk, Slip, and Celestial Silk. However, Blissy seems to offer a broader range of products with an affordable price point.
Customer Service
Blissy.com has a dedicated customer service team that helps customers with any questions or issues they may have. The company is transparent about their policies and procedures, which lends credibility to their customer service. They also offer a 60-day satisfaction guarantee, which is a testament to the quality of their products.
Product Quality and Selection
Blissy’s mulberry silk is of excellent quality and feels wonderfully soft and luxurious. There are many different product categories to choose from, including pillowcases for all standard sizes, silk robes, hair scrunchies, and sleep masks.
Website Usability
The website is intuitive and easy to use, with clear product descriptions and pricing. The color scheme of the site is minimalistic and elegant, reflecting the brand’s aesthetic.
Returns and Exchanges
Blissy offers a 60-day satisfaction guarantee and an easy-to-follow return and exchange process. However, some customers report that the process takes longer than they anticipated.
Promotions and Discounts
Blissy.com offers a 15% off discount code for first-time shoppers. Customers can also save by purchasing bundled packages, such as pillowcases and sleep masks.
Reputation
Blissy has a strong reputation for delivering exceptional silk products that improve customers’ sleep and skincare routines. The company has a loyal following, with many positive customer reviews online.
Payment Options
Blissy.com accepts most major credit cards, including Visa, Mastercard, and American Express.
Loyalty Programs
Blissy doesn’t have a formal loyalty program. However, the company does occasionally offer promotions and discounts to their email subscribers.
Customer Reviews
The majority of customer reviews are positive, with many raving about the quality of the silk products. While there are some negative reviews, they are generally not a reflection of the product quality but rather an issue with shipping or customer service.
Community Involvement
Blissy doesn’t have any formal community involvement initiatives, but they do occasionally offer donations to charities.
Shipping and Costs
Blissy.com offers free shipping on orders over $150. Otherwise, shipping costs vary depending on the order’s weight, destination, and shipping speed. Orders are typically dispatched within one to three business days.
Review Description: This is the dumbest thing I've heard of! Just a pillowcase claiming to be able to do all of these miracles, totally ridiculous! Wife got me this thinking it would help with my sleep, no such luck! I don't have hair, so I can't vouch for that claim. Wrinkles, that's ridiculous there's no way to tell. As for the sleeping part, it hasn't done a single thing for me. I'm still awake in the middle of the night unable to sleep through. I was pretty skeptical when she told me about it and I was right!
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Reviewer Name: Susan Savoie Watts
Review Submission Date: 2022-02-19
Review Title: The stitching unraveled on these…
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Review Description: Great customer service. I ordered two pillowcases online, then a couple of days later the order was canceled (apparently at my request). When I enquirer why, all they said was that they didn’t ship to Dubai.i reach out to the company extremely helpful in starting a return process. Thank you for your great customer service!3143018168 Blissy Helpline
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Reviewer Name: Ant
Review Submission Date: 2022-02-18
Review Title: Do not trust this company!
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Review Description: Do not trust this company!I placed my order, paid for it and then it was never delivered. Blissy will not discuss the matter with me at all.So my best friend did not get the gift I had planned for her and Blissy have effectively stolen £70 from me
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Reviewer Name: Wendy Josephs
Review Submission Date: 2022-02-17
Review Title: I HAD been happy with the blissy…
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Review Description: I have been happy with the blissy products- recently ordering them as a perk for customers. I recently ordered a present for a person who had just had surgery. Unfortunately the item came to me. I'd written the address and a gift card. The rep i spoke to personally said I needed to send it to them. I asked if they would PLEASE send one from the company, and id send theirs back. The refusal of the manager was downright RUDE. Tell me why i have bothered to give money to this company????
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Reviewer Name: Patty Falletta
Review Submission Date: 2022-02-16
Review Title: FOR THE PRICE OF $139.90 FOR 2…
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Review Description: FOR THE PRICE OF $139.90 FOR 2 PILLOWCASES IS TERRIBLE. HOW CAN YOU JUSTIFY THAT PRICE??? I THOUGHT I WAS GETTING PILLOWS WITH THE CASES!! THERE IS NO REASON FOR THOSE PILLOWCASES TO BE SO EXPENSIVE. I WILL BE TELLING EVERYONE WHAT A SCAM THIS IS. IF YOU NEED TO EMAIL ME IT'S ~ YOU SHOULD BE ASHAMED!!
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Reviewer Name: MICAH
Review Submission Date: 2022-02-11
Review Title: SCAM
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Review Description: I purchased a pillowcase in December for my sister to arrive at Christmas. It finally had delivered on January 4th. Yet there was no package. After 2 months of going back and forth with the company, they finally re-sent the package. It said delivered and was signed for with the first initial of my name, and my last name. However, I never received a package, and never signed for it. This company is a scam. DO NOT BUY.
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Reviewer Name: Gary Lambert
Review Submission Date: 2022-02-09
Review Title: Unraveling Blissy
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Review Description: The stitching unraveled on these pillowcases even though I followed the washing and care instructions of Blissy. Blissy then refused to provide replacements for the defective pillowcases after saying that they would provide "courtesy" replacements. I would not recommend this product to anyone, especially after my customer service experience. I wish that I was able to post photos to show the pillowcases.
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Reviewer Name: Debbi Tully
Review Submission Date: 2022-02-09
Review Title: I am bitterly disappointed after my…
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Review Description: I am bitterly disappointed after my white pillowcase turned cream after a careful handwash ! There should have been a warning sticker on it to advise of this. It was washed in normal washing detergent. Also don't order standard size - its pathetic. A standard pillow is too big !!!!Absolute rubbish. I feel ripped off.
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Reviewer Name: Douglas O Parker
Review Submission Date: 2022-02-08
Review Title: not honest with website...
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Review Description: same as the others ...ordered one pillow case and they charged me for four, then corrected it wrong again and charged me for two......scam
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Reviewer Name: Naomi Mckenzie.
Review Submission Date: 2022-02-02
Review Title: Please improve your business. The customer service is off…
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Review Description: The customer service department is off SERVICE . I originally ordered in December, twice now my order has been sent to an incorrect address. I have asked for a refund to resolve the matter. Customer service should learn to be polite.