Users Voice for Bloomandwild

2% users rated Terrible
0% users rated Poor
1% users rated Average
3% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Bloomandwild
Bloomandwild Overall rating
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User Interface
Quality

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Review article published on: 15 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.8 1.4 1 4.2 4 1
Nov 2022 4.9 1.1 5 2.8 3.3 1
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 1.3 5 3.4 2.7 1
Mar 2023 4.7 5 1.3 5 3 5
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Detailed Bloomandwild Review by

Introduction

Bloom & Wild is a UK-based online florist that specializes in delivering letterbox flowers. With a range of fresh, hand-selected flowers and bespoke designs, the brand is known for its award-winning service and innovative approach to flower delivery.

Pros and Cons

Pros:
  • Flexible subscription options
  • Unique letterbox packaging
  • Easy-to-use website and app
  • Quick and reliable delivery
  • A wide range of floral arrangements to choose from
Cons:
  • Slightly higher pricing compared to some other online florists
  • Limited availability of some flowers and arrangements

User Experience

Bloom & Wild's website and app are user-friendly, making the shopping experience straightforward and enjoyable. The interface is intuitive and easy to navigate, enabling customers to browse flower collections and select arrangements with ease.

Pricing and Value for Money

Bloom & Wild's pricing is slightly more expensive than some other online florists. However, the brand's letterbox packaging and hand-selected flowers add significant value to its products.

Alternatives

Alternative options to Bloom & Wild include Serenata Flowers, Prestige Flowers, and Interflora.

Customer Service

Bloom & Wild's customer service is efficient and reliable. The brand's support team is available to assist customers with any queries or issues they may encounter.

Product Quality and Selection

Bloom & Wild's flowers are of excellent quality, with unique designs and arrangements. The brand also offers a range of add-ons, such as chocolates and vases, to enhance the customer's experience.

Website Usability

Bloom & Wild's website is easy to navigate, with straightforward categories and filters. The brand's app is also user-friendly and offers a seamless shopping experience.

Returns and Exchanges

Bloom & Wild offers a money-back guarantee if the customer is not satisfied with the product. The brand also has a fast and hassle-free returns process.

Promotions and Discounts

Bloom & Wild offers seasonal promotions and discounts, as well as referral programs and subscription benefits.

Reputation

Bloom & Wild has an excellent reputation for its high-quality products and reliable service. The brand has won several awards, including the "Online Florist of the Year" award multiple times.

Payment Options

Bloom & Wild accepts all major credit and debit cards, as well as PayPal.

Loyalty Programs

Bloom & Wild offers a subscription service for customers who want to enjoy exclusive benefits and discounts.

Customer Reviews

Customers highly rate Bloom & Wild's products and services, with many praising the brand's innovative approach and attention to detail.

Community Involvement

Bloom & Wild supports various charities and social causes, including Mind, the UK's leading mental health charity.

Shipping and Costs

Bloom & Wild offers fast and reliable delivery, with next-day delivery available for orders placed before 5 pm. Shipping costs range from £2.50 - £7.50 depending on the delivery option selected.

Bloomandwild Recent User Reviews

User Rating

5 stars

118

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Reviewer Name: Karen

Review Submission Date: 2023-01-18

Review Title: Do NOT buy from this company
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Review Description: Do NOT buy from this company. They do NOT deliver on requested Birthday dates. The problem is, that they say they DO! Unacceptable and very upsetting. There are many other reliable flower delivery services online that keep their promise!

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Reviewer Name: Mandy

Review Submission Date: 2023-01-18

Review Title: Excellent customer service
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Review Description: I ordered flowers for my sister-in-law as I usually do through Bloom & Wild each year. However, I made an error with the address as I hadn’t updated it and after speaking to a member of customer service, the problem was rectified quickly and smoothly.Ever since I placed my first order with them, I’ve been happy with the service and the quality of flowers each time.

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Reviewer Name: Fi

Review Submission Date: 2023-01-18

Review Title: Absolutely beautiful flowers
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Review Description: Absolutely beautiful flowers, bought as a get well gift, recipient very happy. Very easy to order. Delivered the next day which was a Sunday. Would 100% recommend and will be ordering again. Excellent customer service.

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Reviewer Name: Emma Carrick

Review Submission Date: 2023-01-18

Review Title: The most beautiful flowers every time
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Review Description: The most beautiful flowers every time! I would order these flowers as a gift for family and friends. I discovered the letterbox flowers when living away from home and even since moving back, I still continue to order from Bloom & Wild because they really are amazing. My family love receiving the box through the letterbox (even on Sundays) and displaying their budded flowers ready to watch them flower. For this reason they last a long time too. Definitely worth ordering.

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Reviewer Name: Charlotte Barker

Review Submission Date: 2023-01-18

Review Title: Great service
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Review Description: I ordered flowers for my friend. It was easy to decide which flowers to send due to the great quality of pictures provided. It was easy to check out and pay and add a little notes. I received regular updates on the order and delivery.

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Reviewer Name: Violet

Review Submission Date: 2023-01-17

Review Title: My flowers arrived damaged
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Review Description: My flowers arrived damaged, I contacted Bloom & Wild they didn’t hesitate to offer to send a replacement, I explained I was going away on holiday, they suggested they would send the flowers 2 days after I returned from my holiday , and try to their word my beautiful bouquet arrived today , top marks wild & bloom ??????????

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Reviewer Name: Elaine Redhead

Review Submission Date: 2023-01-17

Review Title: Lots of beautiful bouquets to choose…
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Review Description: Lots of beautiful bouquets to choose from with plenty of different price ranges. Ability to add a card of choice. Frequent offers & gift ideas too! Free next day delivery. I tend to go for the letterbox flowers, as this means my friends don’t need to be home for them to be delivered. Would definitely recommend.

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Reviewer Name: KG

Review Submission Date: 2023-01-17

Review Title: Great customer service
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Review Description: Great website, ordering process and fantastic customer comms and support. Sadly, Royal Mail weren't able to deliver the flowers so they went back to the depot where the recipient had to go and collect them. If it wasn't for that then I would have given 5 stars

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Reviewer Name: Pearl Gavin

Review Submission Date: 2023-01-17

Review Title: It was so easy to order the beautiful…
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Review Description: It was so easy to order the beautiful bouquet of flowersI was so impressed with the updating emails all along the way and the bouquet arrived nice and early. Also the helpful guidance about how to arrange and care for them was an added bonus. I will definitely be using Bloom and Wild again.

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Reviewer Name: Rosamund Wort

Review Submission Date: 2023-01-17

Review Title: Great service
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Review Description: A small problem I had with my order due to forgetting to include the correct message was dealt with promptly and courteously. The flowers arrived on the appointed day and the recipient was delighted. Email communications were polite and helpful. Thank you for great service.

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