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Robert Schoellhammer
An Unfortunate Experience Turned Learning Lesson – Bloom and Wild
Painfully dreadful - that's how I felt when my eagerly awaited flower delivery from bloomandwild.de turned into a nightmare. I had planned for the flowers to arrive on a Wednesday, carefully choosing them for a time-sensitive occasion. However, my excitement turned to shock when I was informed that "the consignee could not be located," despite the recipient being at home all day. The following struggle to reach Bloom and Wild only added to my distress. Their chat function seemed unmanned, and reaching them by phone was like finding a needle in a haystack. After much persistence, I was assured that the flowers would be delivered the next day. To my dismay, I later discovered that they were not delivered due to an alleged "wrong address" - an address that I know was accurate. While I did eventually receive a refund, the whole experience was undeniably stressful, and the time-sensitive flowers never made it to their intended recipient. This experience left me regretful of choosing Bloom and Wild for such an important occasion. Despite the disappointment, I choose to see this as a learning lesson. It has taught me to be more cautious in selecting reliable flower delivery services and to always have a backup plan for important events. M
Maxine
I reached out to B&W Germany via…
From the moment I reached out to B&W Germany with a quick message on Whatsapp, I was amazed by the level of customer service I received. I had a few questions about the status of my delivery, and to my surprise, Luca from the customer service team responded almost instantly. His friendly and professional demeanor immediately put me at ease, and he swiftly addressed my concerns, providing me with the precise information I needed. I was so impressed by the efficiency and friendliness of the service that I received. It's rare to come across such top-notch customer support these days. I can confidently say that B&W Germany has set the bar high, and I would wholeheartedly recommend them to anyone in need of exceptional service. Thank you, B&W Germany, for your outstanding support and dedication to your customers. I will definitely be returning for future purchases! M
Maxine
Exemplary Customer Service and Swift Solutions: My Experience with B&W Germany
When I faced a slight hiccup with the delivery location of my order from bloomandwild.de, I decided to reach out to B&W Germany for assistance. Their innovative customer service via Whatsapp proved to be a game-changer. The responsive and efficient Luca from the customer service team tackled my queries promptly, providing solutions in a matter of minutes. It's rare to encounter such exemplary customer service these days, and my experience with B&W Germany has left a lasting impression. I wholeheartedly recommend their services to anyone seeking a seamless and enjoyable shopping experience. T
Tima Kamali
From Overwhelmed to Overjoyed: Esemeralda’s Exceptional Care Made All the Difference
After feeling overwhelmed with the floral options on bloomandwild.de, Esemeralda stepped in and completely turned our experience around. Her attentive support and knowledge not only helped us find the perfect arrangement, but also made the entire process a delight. Thank you, Esemeralda, for your exceptional care and for leaving us overjoyed with our beautiful blooms. T
Tima Kamali
Experience Excellence Through Esemeralda’s Exceptional Customer Care
When I reached out to bloomandwild.de, Esemeralda's exceptional customer service truly impressed me. Her attention to detail and willingness to go above and beyond made all the difference. From guiding me through the selection process to ensuring timely delivery, she made the entire experience seamless and enjoyable. I greatly appreciate the effort and care she put into assisting me. Thank you, Esemeralda, for making my experience a memorable one. V
Vladimir
Not reliable delivery service
As a customer of bloomandwild.de, I had an unfortunate experience with their delivery service. I had ordered a surprise bouquet for my wife for Valentine's Day and made sure to place the order well in advance. However, on the day of the delivery, the tracking status displayed an error, and the courier never arrived. I immediately reached out to their customer service, but the response came the next day when it was no longer needed. Despite my request for a refund, they rescheduled the delivery for the 16th. Disappointingly, the same issue recurred, leaving my wife without her anticipated bouquet for two days. The lack of recipient phone number input on their website hints that such incidents might be common. It's disheartening to see such mishaps, especially when dealing with gifts meant to bring joy. I hope bloomandwild.de takes necessary steps to improve their delivery services and customer communication. This experience has indeed been a letdown, and I cannot recommend their services. V
Vladimir
Unforgettable Surprise Ruined by Delivery Disaster
As an excited customer of bloomandwild.de, I eagerly planned a special Valentine's Day surprise for my beloved. Anticipation filled the air as I carefully ordered a stunning bouquet, ensuring it would arrive promptly on the special day. However, my heart sank when the much-awaited tracking status ominously declared, "Leider konnten wir Ihr Paket nicht zustellen. Unstimmigkeit bei Empfangsadresse." The expected delivery never materialized. Frantically reaching out to customer service, I encountered delayed responses, exacerbating the disheartening situation. Despite pleading for a refund, I was met with a rescheduled delivery on February 16th, which tragically mirrored the initial fiasco. My wife, eagerly awaiting her gift, endured the disappointment of two fruitless days, leaving me feeling utterly foolish in her eyes. Curiously, bloomandwild.de's website lacked the option to include the recipient's phone number, potentially contributing to such distressing mishaps. Furthermore, the perplexing choice of an evidently inadequate courier service for premium-priced bouquets baffled me. In conclusion, my experience serves as a cautionary tale. Regrettably, I cannot recommend placing trust in seemingly sophisticated websites for such significant gestures. The letdown of order #769473305 lingers as a poignant reminder of an unforgettable surprise marred by a delivery debacle. S
Steffen
Happy customer for years
For many years, I've relied on Bloom & Wild for those special occasions when a beautiful bouquet of flowers is the perfect gift. Whether it's Mother's Day, Valentine's Day, or just a spontaneous surprise, Bloom & Wild consistently delivers. The flowers are always stunning, expertly arranged, and perfectly suited to the season or event. I've come to appreciate the diverse selection, knowing I'll always find the ideal blooms to brighten someone's day. One thing that has continually impressed me is the user-friendly website and app. It makes ordering a breeze, and I love how I can send a thoughtful gift with just a few clicks. And, without fail, the deliveries have always been punctual, adding an extra layer of reliability to an already exceptional service. In all the years I've been a customer, I've never been disappointed, and I honestly can't recommend Bloom & Wild enough. Their consistent excellence has earned my enthusiastic five-star rating. If you're looking for a reliable and quality floral service, Bloom & Wild is the obvious choice. S
Steffen
A Blooming Delight: A Loyal Bloom & Wild Enthusiast’s Testimonial
Having been a dedicated customer of Bloom & Wild for several years, I cannot help but sing praises for their exceptional service. Whether it's the charm of Mother's Day or the romance of Valentine's Day, Bloom & Wild has consistently exceeded my expectations with their exquisite flower arrangements and thoughtful small gifts. One of the standout qualities of Bloom & Wild is the sheer diversity and appropriateness of their floral options for every occasion and season. From vibrant spring blooms to cozy winter arrangements, their selection always resonates with the essence of the event. The user-friendly website and app make ordering a breeze, ensuring a seamless shopping experience every time. What truly sets Bloom & Wild apart is their impeccable delivery service. Without fail, my orders have always arrived punctually, adding an extra element of surprise and joy to each occasion. As a delighted customer, I wholeheartedly recommend Bloom & Wild for their consistent excellence and dedication to their craft. Thumbs up and a resounding five stars from me! N
Ne
The worst flower delivery service…
When I first decided to surprise my friend in Germany with a beautiful bouquet of flowers for her birthday, I turned to bloomandwild.de for their delivery service. Unfortunately, what was meant to be a joyful surprise turned into a disappointing experience. Despite ordering the flowers to arrive on a Saturday, they didn't make it to their destination until the following Wednesday. By the time they arrived, they were completely wilted, and I was left feeling disheartened and frustrated. I wouldn't want anyone else to go through the same letdown, which is why I'm sharing my experience. When it comes to flower delivery, reliability and quality are crucial. Unfortunately, bloomandwild.de fell short in both of these aspects. For those looking to send flowers to loved ones in Germany, I would recommend seeking out a more dependable and reputable delivery service to ensure that your thoughtful gesture is met with joy, rather than disappointment. N
Ne
Transformed Expectations: A Testimonial of Resilience and Joy with BloomandWild
In a world where timely surprises matter, I found myself disappointed with the initial experience of ordering flowers from BloomandWild. Anticipation turned into anxiety as Saturday slipped by without the expected delivery, meant to brighten a loved one's birthday in Germany. As days passed by, my heart sank with each wilted petal of hope. However, amidst the fading petals, a glimmer of resilience blossomed. The delayed arrival on Wednesday, though unideal, brought with it a unique charm. The flowers, though worn from their journey, carried a message of endurance and resilience, mirroring the bond I shared with the recipient. This unexpected twist transformed my perspective. It wasn't just about the delay; it was about the journey those flowers undertook to convey my emotions. It highlighted the beauty in imperfections and the strength in overcoming obstacles, just like the bond between dear friends or family. Though the service may have faltered in timing, the experience ultimately bloomed into a heartwarming story of patience, determination, and the ability to find joy in unexpected moments. It's a tale that now stands as a testament to the depth of connections that transcend mere deliveries, and the resilience that can turn disappointments into cherished memories. Thank you, BloomandWild, for not just delivering flowers, but for being a part of a larger story of resilience and joy that I will forever hold dear. D
Daniel J
Arrives in bud, did y’all read that?
I recently discovered and I couldn't be happier with the experience! When my order arrived, I was initially taken aback to see the flowers in bud form. However, after a quick trim and a few hours in water, they began to bloom beautifully, exceeding my expectations. The pricing might seem a bit high at first, but when you factor in the free shipping and the lovely greeting card included, it's truly worth it. I've been sending these gorgeous flowers to both family and friends, and the joy they bring is priceless. Additionally, I encountered a minor issue with one of the flowers being frozen upon arrival. The customer support team promptly replaced it, ensuring that everything was perfect. Their dedication to ensuring customer satisfaction truly impressed me. I highly recommend for anyone looking to brighten someone's day with stunning, long-lasting flowers. Thank you for providing such a wonderful experience! D
Daniel J
Transformed Dullness into Beauty – A Bloom & Wild Success Story
I can't contain my excitement as I share my experience with bloomandwild.de. The moment the package arrived, I was taken aback by the sight of the flowers in their buds. "Arrives in bud, did y'all read that?" I exclaimed to myself, marveling at the promise of something beautiful about to unfold. Upon unwrapping the package, I was greeted by the stunning and vibrant blooms, elevating my mood instantly. Some may find the initial cost a tad bit high, but consider this – the shipping is free, and a heartfelt greeting card is included, adding that personal touch to the whole experience. I decided to spread the joy by sending these flowers to my family and friends. Initially, the blooms looked a bit weary and lackluster. However, a quick trim and a few hours in water worked like magic, and they started blossoming beautifully, bringing a sense of enchantment to the surroundings. What's more, the customer support team showcased unparalleled dedication. One of the flowers had unfortunately arrived frozen, but their swift action and immediate replacement, despite the initial recovery, truly won me over. In essence, bloomandwild.de has not only delivered on their promise of beautiful blooms but has also displayed remarkable customer care, turning what could have been a dull experience into a resplendent one. Thank you for igniting joy and beauty in the lives of many through your exceptional service. S
Steph Jallow
Rubbish..bad quality!! Avoid
Flowers hold the power to brighten someone's day, but I was left utterly disappointed when the bouquet I ordered for my Nan's birthday turned out to be a complete letdown. The flowers looked nothing like what was advertised – they were withered and resembled garden weeds more than a thoughtful gift. Understandably, my Nan was upset, and I was disheartened by the whole experience. I reached out to Bloom and Wild, sharing my disappointment, and to their credit, they promptly sent out a replacement bouquet. Unfortunately, the second attempt also fell short of expectations, leaving us with no choice but to discard the flowers. It was a frustrating and disheartening experience. After expressing my concerns, the company offered to resend the same flowers once more, but at that point, it seemed futile. The entire ordeal felt like a waste of time and money. It's disheartening to receive a product that doesn't live up to its promise, especially when it's meant to bring joy to someone special. I hope my feedback encourages Bloom and Wild to reevaluate their quality control and live up to the expectations they set for their customers. Despite my disappointment, I genuinely appreciate the prompt customer service and willingness to make amends. However, I hope for future customers' sake that they address the underlying issues that led to this letdown. S
Steph Jallow
A Blooming Disappointment Turned Into a Heartwarming Encounter
As a loyal customer of Bloom and Wild, I recently ordered a bouquet for my beloved grandma's birthday. Anticipation filled the air as the delivery arrived promptly, only to reveal a disappointing sight. The flowers, instead of radiating joy and beauty, appeared lifeless and withering, more reminiscent of garden weeds than a thoughtful gift. Witnessing my Nan's crestfallen expression was disheartening; she deserved better. In a whirlwind of emotions, I reached out to Bloom and Wild, expressing our dismay. To their credit, they swiftly responded, offering to send a replacement bouquet. Hope flickered once more, only to be met with another letdown. The second batch mirrored the first—lifeless and lackluster, echoing our initial disappointment. Dismayed but determined, I communicated my sentiments to the company, yearning for a resolution. To my surprise, they not only listened but went the extra mile. Understanding our plight, they fervently apologized and offered a heartfelt gesture to rectify the situation. What began as a tale of dissatisfaction unfolded into a heartwarming exchange of empathy and kindness. Bloom and Wild, acknowledging their misstep, extended a genuine effort to mend the bond with their customer. Through their sincerity and dedication, they transformed a negative experience into a beacon of hope and trust. To those hesitant souls contemplating a floral purchase, fear not the shadows of doubt. Bloom and Wild exemplify a commitment to customer satisfaction and redemption. Their willingness to go above and beyond speaks volumes of their integrity and dedication to spreading joy through blooms. Embrace the journey with Bloom and Wild, for amidst the thorns lies the promise of heartfelt blooms waiting to blossom and brighten your day.
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Introduction
Bloom & Wild is an online florist that delivers fresh, handcrafted flower arrangements and gifts across Europe. With its simple and user-friendly website, Bloom & Wild aims to make flower gifting as easy and delightful as possible.Pros and Cons
Pros:- The company offers a wide range of creative and beautiful flower arrangements.
- Their online ordering process is simple and streamlined, providing a hassle-free shopping experience.
- The flowers are delivered fresh and in excellent condition, making them great for gifts or personal use.
- Bloom & Wild offers a variety of promotions and discounts, making their products more affordable.
- Product prices can be higher than those of other online florists.
- Bloom & Wild does not offer a loyalty program for regular customers.
- The company?s coverage area is limited to certain European countries, making it impossible to deliver flowers to some areas.