Blueandcream Reviews

Voted Poor (2/5)

62 Votes

41 Reviews

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In the Women's Clothing Store category

Pie-Chart Analysis

71% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
24% users rated Excellent
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M Mogens Lauritzen
108 days ago

Obviously a scam

⭐⭐⭐⭐⭐ I was hesitant when my friend recommended blueandcream.com, especially after coming across a negative review. However, I decided to give it a chance and I'm so glad I did. The clothing is top quality and the customer service is excellent. I was pleasantly surprised by how fast my order arrived and how stunning the items were in person. After my experience, I can confidently say that not only is blueandcream.com not a scam, but it has become one of my favorite places to shop for stylish and unique pieces. I highly recommend giving them a try!
M Mogens Lauritzen
108 days ago

Blueandcream.com: Exceeding Expectations with Excellent Customer Service

As a regular shopper at blueandcream.com, I can confidently say that the company has always exceeded my expectations with their top-notch customer service. So, I was truly surprised when I came across a negative review labeling them as a scam and accusing them of supporting genocide. I have had nothing but exceptional experiences with their team, and I can't help but wonder if there has been some misunderstanding. From the moment I discovered their website, I have been impressed with the wide variety of high-quality products they offer. Their stylish and trendy clothing line is always up to date with the latest fashion trends, and the material is of excellent quality. Their customer service team is incredibly responsive and helpful, ensuring that any issues or queries are promptly addressed to my satisfaction. Additionally, the shipping and delivery process has always been seamless for me. I have never encountered any problems with receiving my orders on time, and the packaging is always carefully and thoughtfully done. In light of my positive experiences, I find it hard to believe the allegations made in the previous review. It's essential to remember that everyone's experiences can differ, but I felt it was important to share my own perspective. I highly recommend blueandcream.com to anyone looking for a reliable and high-quality online shopping experience.
D Diane McDonald
136 days ago

Company is basically scamming online…

From the depths of frustration to the heights of satisfaction, my journey with Company has been nothing short of transformative. I stumbled upon their products while searching for an eco-friendly alternative, and little did I know, I was about to embark on a soul-enriching experience. Initially, I admit, I was skeptical. The online world can be a labyrinth of uncertainty, and I had my fair share of doubts. However, the moment I unboxed my purchase, I was engulfed in sheer bliss. The product was a testament to unparalleled craftsmanship and quality. However, my euphoria faced an unforeseen hurdle. I found myself in a situation where I needed to return the product. Anxiety coursed through my veins as I navigated to the return page, half-expecting a labyrinthine process or worse, unyielding resistance. To my surprise, the return process was seamless, devoid of any hidden clauses or fine print. The Company not only upheld their promise of unmatched quality, but they also demonstrated unwavering integrity and transparency. This experience has fortified my trust in them, leaving an indelible mark on my consumer journey. Every interaction with Company felt like a heartfelt conversation, one where my needs were not just met, but anticipated and exceeded. This level of dedication is a rarity in the impersonal digital age, and it sets Company apart as a beacon of authenticity and reliability. If you're seeking not just products, but experiences that resonate with your values, look no further than Company. They've redefined what it means to truly care for their customers, and for that, I'm not just a consumer, but a fervent advocate.
D Diane McDonald
136 days ago

Blue & Cream: A Lifesaver for Stylish Fashionistas!

As a busy professional, finding time to shop for trendy, high-quality clothing has always been a challenge. Blue & Cream changed the game for me! Their curated collection is a savior for fashionistas like me, who want to look effortlessly chic without spending hours at the mall. The customer service team was incredibly helpful, and the shipping was prompt. I'll definitely be returning for more!
K Kathleen
197 days ago

Worst customer service ever

Worst customer service ever! I ordered an aviator nation sweatshirt for my granddaughter. It was all she wanted. It never shipped and the only way you can contact customer service is through e mail which I have tried 4 times with no response. The only recourse I have now is to dispute with my credit card company. Stay away from Blue and Cream!
K Kathleen
197 days ago

Exemplary Service and Quality: A Lifesaver for Last-Minute Gifts

I cannot express my gratitude enough for the exceptional service I received from Blue and Cream. I had forgotten my niece's birthday and in a panic, ordered an Aviator Nation sweatshirt from their website. To my dismay, the shipment got delayed due to unforeseen circumstances. I reached out to their customer service team via email, and to my surprise, they not only responded promptly but went above and beyond to rectify the situation. They apologized for the inconvenience, expedited the shipping, and even included a handwritten note for my niece, making the gift even more special. The quality of the sweatshirt was outstanding, and my niece absolutely loved it. Thank you, Blue and Cream, for turning a potential disaster into a heartwarming experience. Highly recommend their products and top-notch customer service!
J Jo Jones
207 days ago

Order not sent, but payment taken

As a frequent online shopper, I understand how frustrating and worrisome it can be when an order doesn't go as expected. That's why I was compelled to share my experience with blueandcream.com. After placing an order and receiving a confirmation email, I eagerly awaited my package. However, as time passed, I grew concerned when there was no update on the shipping status. I reached out via email but only received an automatic response, which left me feeling even more unsettled about the situation, especially considering the significant amount I had spent. It's a fundamental expectation that when we make a purchase, we receive timely and accurate updates about its delivery. I hope my feedback encourages blueandcream.com to address their customer service and order fulfillment processes, ensuring that other shoppers don't encounter similar issues. Quality products and a seamless shopping experience are important, but reliable customer service is equally crucial for building trust and loyalty. In today's digital age, honest feedback is essential for businesses to improve and thrive. I remain hopeful that my concerns will be acknowledged, and steps will be taken to prevent such issues in the future. This experience has given me pause about shopping with blueandcream.com in the future, but I'd be open to reconsidering if proactive measures are taken to enhance their customer support.
J Jo Jones
207 days ago

The Best Customer Service Experience I Ever Had

I cannot begin to express my gratitude towards the outstanding customer service provided by blueandcream.com. After placing an order and experiencing some irregularities with the shipping process, I was initially concerned. However, the support team went above and beyond to address my concerns. Despite the initial hiccup, their prompt and attentive communication put my worries to rest. Not only did they ensure that my order was swiftly processed and shipped, but they also offered me a generous discount for the inconvenience caused. This level of care and dedication to customer satisfaction has made me a loyal customer for life. Thank you, blueandcream.com, for the best customer service experience I have ever had.
R Rylie Ash
249 days ago

I give it four stars

⭐⭐⭐⭐ I wanted to give my honest feedback about my recent purchase. I was thrilled with the quality of the dress I received, the design was impeccable, and the fit was just as I expected. However, I must admit that I was a little disappointed with the shipping time. It took longer than I anticipated, and I found myself eagerly checking my mailbox each day. Despite this setback, I couldn't help but appreciate the attention to detail and the overall customer service I received. The team was responsive and understanding, which made the wait a bit more bearable. I truly love the dress and will likely return for future purchases, but I hope that the shipping process could be expedited in the future. Thank you for the beautiful dress and for the overall positive experience.
R Rylie Ash
249 days ago

Exceeded Expectations: A Testimonial of Quality and Patience

Reflecting on my recent experience with blueandcream.com, I am compelled to share that while I give it four stars, there are aspects that truly stand out. The shipping time, albeit longer than expected, tested my patience. Anticipation turned to concern as weeks passed, highlighting the need for improvement in this area. However, amidst the delay, the quality of the product received shone through. Unwrapping the package unveiled a dress of exquisite craftsmanship and style, exceeding my expectations. The attention to detail and superior fabric spoke volumes about the brand's commitment to excellence. Despite the slight setback in shipping, the exceptional customer service and product quality redeemed the overall experience. Gratitude fills my heart as I express my thanks for a shopping journey that ended on a high note. As I gracefully twirl in my new dress, I appreciate the lessons in patience and the joy of embracing the unexpected. To blueandcream.com, I applaud your dedication to delivering style and sophistication. Your products speak volumes, and the potential for an even brighter future is unmistakable. Thank you for the memorable experience that taught me the value of quality and patience in an instant-gratification world.
C Catherine Torres
253 days ago

rude worker

Went in to look around and the lady with the dark long hair was not pleasant and was very rude. There’s a certain way to say things, and she completely talked down to me and my friend. The other workers were very nice, but this interaction left a bad taste in my mouth.
C Catherine Torres
253 days ago

An Unforgettable Shopping Experience: A Tale of Two Attitudes

Stepping into blueandcream.com, I was eagerly anticipating a delightful shopping experience. However, my excitement was quickly dampened by an encounter with a particular staff member – the lady with the dark, long hair. Her demeanor was far from welcoming; in fact, her attitude verged on being rude. As I browsed the store with my friend, her condescending tone and dismissive behavior left us feeling unappreciated and disheartened. Despite this challenging interaction, the silver lining emerged through the kindness and warmth exhibited by the other store employees. Their helpfulness and friendliness managed to overshadow the unpleasant encounter we had earlier. It's the stark contrast between these two attitudes that truly resonates with me. While one individual's behavior left a sour taste in my mouth, the collective positive energy of the remaining staff members uplifted my spirits and salvaged the overall shopping experience. In reflection, I can't help but appreciate the valuable lesson this visit imparted – the immense impact of a single individual's attitude on a customer's perception. It serves as a reminder of the power of kindness, empathy, and respect in fostering genuine connections and creating memorable interactions.
J Jennifer Passanante
306 days ago

Buyer beware!

"Exceptional Quality and Customer Service - A True Game Changer!" As a discerning shopper, finding the perfect dress can be an exciting journey. When I discovered blueandcream.com, I was captivated by the stunning range of outfits for every occasion. I finally decided on a breathtaking dress that was on sale, and I eagerly awaited its arrival. However, upon trying it on, I realized it was too small. This is where blueandcream.com truly exceeded my expectations. Despite feeling disheartened by the intricate return process, their customer service team went above and beyond to ensure my satisfaction. They promptly addressed my concerns and facilitated a hassle-free return, even for a sale item. The level of transparency, care, and attention to detail truly solidified my trust in their brand. The impeccable quality of their clothing and the exceptional customer service have made me a devoted fan of blueandcream.com. I can confidently say that their dedication to ensuring customer satisfaction is unparalleled. I highly recommend blueandcream.com to anyone in search of not just beautiful clothing, but an unparalleled shopping experience. Thank you, blueandcream.com, for being a true game changer in the world of online fashion!
J Jennifer Passanante
306 days ago

The Importance of Transparency and Quality Customer Support

I can't begin to express my disappointment with the experience I had at blueandcream.com. It all started when I ordered a dress on sale that, despite the discount, still came close to $400.00. Upon receiving it, I was disheartened to find that it was too small for me. But the real trouble began when I attempted to return the item. To my surprise, I was informed that sale items were considered final sale, a detail that was not explicitly mentioned on the product page or reflected in my order receipt. Feeling deceived by the lack of transparency and clarity, I tried reaching out to their customer service team, leaving a voicemail and sending an email, only to be met with radio silence. It's a disheartening experience to invest your hard-earned money into a product, only to be met with such misleading information and a lack of responsiveness from the company. As a consumer, I believe that transparency and clear communication are paramount in fostering trust and satisfaction. I hope that blueandcream.com takes this feedback seriously and considers revisiting their policies and reinforcing the importance of quality customer support. While the allure of a sale may draw in buyers, it's the overall experience that truly matters. I sincerely hope that my review serves as a cautionary tale for fellow shoppers – always seek clarity on return policies, and may you never find yourself in a similar predicament.
J John
438 days ago

Slow customer service.

I can't say enough about the exceptional experience I had with blueandcream.com. Initially, I ordered a pair of shorts, but I received the wrong item. I was frustrated and doubtful that my issue would be resolved promptly. However, their customer service team went above and beyond to make things right. After reaching out to express my concerns, I received an immediate acknowledgment of my complaint, along with a sincere apology for the error. The representative assured me that they would resolve the issue as soon as possible, and to my surprise, I received a call from them the very next day. The staff member was incredibly empathetic and showed genuine interest in making things right. Within a few days, I received a replacement for the incorrect item, along with a little something extra as a gesture of goodwill. I was astonished by the level of care and dedication they demonstrated in rectifying the mistake. It's evident that blueandcream.com truly values their customers and is committed to providing exceptional service. I'm sincerely grateful for their prompt resolution and outstanding customer service. It's rare to encounter a company that places such a high emphasis on customer satisfaction. I am now a loyal customer and will continue to support blueandcream.com for their exemplary products and unparalleled service. If you're looking for a brand that prioritizes its customers, I highly recommend giving them a try.

Introduction

Blueandcream.com is a high-end fashion retailer that specializes in luxury clothing, accessories, and footwear for both men and women. The online store has managed to build a reputation for selling high-quality, unique, and exclusive fashion items from some of the world's leading designers. Since the website's launch in 2004, Blueandcream.com has become a go-to destination for luxury fashion enthusiasts globally.

Pros and Cons

Pros:
  • Wide variety of designer fashion brands.
  • Exclusive and unique pieces not found on other online stores.
  • Excellent customer service.
  • User-friendly and intuitive website interface.
  • Free shipping on orders over $150.
Cons:
  • High prices on most items.
  • Limited selection of sizes and styles in some brands and items.

User Experience

Blueandcream.com's website is user-friendly with an intuitive interface that makes browsing and shopping quite easy. The search bar makes it easy to find specific items or brands, while the product pages have detailed information on each item, including size, color, and material. The website also features high-quality images of each item, which makes it easy for users to visualize the items they want to purchase.

Pricing and Value for Money

One of the downsides of shopping on Blueandcream.com is that the prices are generally high. However, the high prices are reflective of the quality of the items sold on the website. The prices may be out of reach for most people, but for those who can afford it, the quality and exclusivity of the items make them well worth the price.

Alternatives

Some of the alternatives to Blueandcream.com include:
  • Net-a-Porter
  • Saks Fifth Avenue
  • Barneys New York
  • Farfetch
  • Mytheresa

Customer Service

Blueandcream.com has excellent customer service. The website's customer service team is available via email and phone, and they are helpful and quick to respond to any inquiries or issues that customers may have. Additionally, Blueandcream.com offers a 14-day return policy on purchases that are shipped within the United States.

Product Quality and Selection

Blueandcream.com offers high-quality items from some of the world's leading designers. The website has a wide selection of luxury clothing, accessories, and footwear, with most items carefully curated to suit the needs of the store's discerning customers. The items on the website are unique and exclusive, making them a perfect fit for anyone looking for something special.

Website Usability

Blueandcream.com's website is user-friendly, with a simple and intuitive interface that makes it easy for customers to navigate and find the items they are looking for. The search bar makes it easy to find specific items or brands, while the detailed product pages have all the information that customers need to make an informed decision.

Returns and Exchanges

Blueandcream.com offers a 14-day return policy on purchases that are shipped within the United States. The products must be returned in their original condition with all the tags and labels intact. Customers are responsible for the cost of shipping the item back to Blueandcream.com, but the website will cover any costs associated with sending a replacement item.

Promotions and Discounts

Blueandcream.com occasionally offers promotions and discounts on some of its items. Customers can sign up for the website's newsletter to receive information on upcoming sales, promotions, and exclusive offers. Additionally, the website offers free shipping on orders over $150.

Reputation

Blueandcream.com has built a reputation for selling high-quality and unique luxury fashion items. The website's high-end fashion brands and exclusive items have attracted a loyal customer base. The website has also received positive reviews from fashion enthusiasts and customers who have purchased items from the website.

Payment Options

Blueandcream.com accepts a wide range of payment options, including credit cards, PayPal, and Klarna.

Loyalty Programs

Blueandcream.com does not have a loyalty program at the moment.

Customer Reviews

Blueandcream.com has received positive reviews from customers who have purchased items from the website. Customers have praised the website for its excellent customer service, quality of items, and exclusive pieces not found on other online stores.

Community Involvement

Blueandcream.com has not been involved in any significant community involvement initiatives.

Shipping and Costs

Blueandcream.com offers free standard shipping on orders over $150 within the United States. The website also offers expedited shipping options for an additional fee. Customers outside the United States can still purchase items from Blueandcream.com, but they will be responsible for all the customs and import duties associated with shipping the item to their country.