Blueflorist Reviews

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22 Reviews

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K Kat
122 days ago

Blueflorist.co.uk: A Disheartening Experience

I had an unfortunate experience with Blueflorist.co.uk that I wish I could erase. It all started with a simple intention – to surprise my friend on her birthday with a beautiful bouquet, despite living in different towns. After finding this company online and seeing reasonable prices, I placed an order, only to have it cancelled within minutes. While I quickly found an alternative and completed the purchase, the real trouble began post-cancellation. Days passed, and the promised refund was nowhere to be seen. My attempts to reach out via email were met with silence, and when I finally managed to make a call, I was told to wait a little longer. But "a little longer" turned into an agonizing wait, with no sign of my money. After a month of frustration, I made yet another call, only to receive a shocking response. I was essentially told to resolve the issue with my bank, as if it was no longer their concern. This dismissive attitude and lack of accountability left me astounded – it was the epitome of poor customer service. This experience with Blueflorist.co.uk has been disheartening, to say the least. It's a reminder of the importance of genuine care and accountability in serving customers. I hope others won't have to go through the same ordeal.
K Kat
122 days ago

An Unpleasant Experience with blueflorist.co.uk: A Cautionary Tale

As much as I wished for a different outcome, my experience with blueflorist.co.uk left me deeply disappointed. In an attempt to surprise my friend on her birthday, I decided to send her some lovely flowers, as we now reside in different towns. After finding blueflorist.co.uk among the top search results, I was initially drawn in by their reasonable prices. However, my decision to place an order turned out to be a grave mistake. Shortly after placing my order, it was inexplicably cancelled, and I promptly received an email notifying me of the refund. Although I opted to order from another company without much hassle, the refund promised by blueflorist.co.uk failed to materialize. Despite reaching out via email, my attempts to communicate with the company went unanswered. Subsequently, I made a phone call, only to be informed that I would have to wait 5-7 working days for the refund to process. Understanding that delays can occur, I patiently waited for the stipulated time frame to elapse. However, even after 10 days had passed, the refund had not been credited to my account. Another phone call to the company yielded no concrete resolution, as I was told that they would contact the bank and provide me with an update the following Monday. To my dismay, the promised update never materialized, and subsequent calls to the company proved to be futile. Exasperated, I made yet another call, nearly a month after placing my initial order, only to be met with a dismissive response. I was advised to simply cancel the payment through my bank, with the assurance that the refund would then be processed instantaneously. This disappointing ordeal has undoubtedly left me disheartened, and I am deeply disenchanted by the lack of customer service exhibited by blueflorist.co.uk. My sincere hope is that others can learn from my experience and exercise caution when considering this company for their floral needs.
A Alaisha Aziz
128 days ago

From Disappointment to Delight: My Honest Review of Blueflorist.co.uk

When I stumbled upon blueflorist.co.uk, I was thrilled to support a local business and ordered the Autumn Trending Handtied Large bouquet for my best friend's birthday. However, what transpired thereafter left me utterly dismayed and disheartened. The bouquet my friend received was a far cry from what I had chosen - a rainbow of colors that failed to capture the essence of the lush, autumn-themed arrangement I had envisioned. After a disappointing exchange with the company, they replaced the bouquet, only for the second arrangement to be even more off the mark. The lack of resemblance to what I had paid for, coupled with the absence of compensation, left me feeling like I had been misled and underserved. Despite my attempts to seek resolution, I found the management's response to be dismissive and unaccommodating, which led me to question the company's integrity and customer commitment. In retrospect, I wish I had heeded the warning signs from other customer reviews and refrained from placing my trust in this company. As I look back on this experience, I urge others to be cautious and not be swayed by the enticing images showcased on the website, as they may not accurately reflect the end product. In conclusion, my encounter with blueflorist.co.uk was not just a letdown; it was a stark reminder to exercise vigilance when choosing a floral provider. I have since reallocated my patronage to businesses that prioritize transparency and customer satisfaction, such as Bloom and Wild, and I am delighted to have found a provider that aligns with my expectations and values.
A Alaisha Aziz
128 days ago

Turning Scam into Glam: A Review of Blueflorist.co.uk

From the depths of disappointment to the height of disbelief, my experience with blueflorist.co.uk was a rollercoaster ride I never wish upon anyone. As a loyal supporter of local businesses, my heart sank as I unwrapped the rainbow-hued abomination labeled as the "Autumn Trending Handtied Large" bouquet intended for my best friend's birthday. The shock was enough to make me swear off this floral debacle forever. After a teary call to the company, they agreed to rectify their mistake by exchanging the mishap for a new bouquet the next day. Hope bloomed, only to be swiftly crushed as my friend received yet another psychedelic concoction that resembled a failed art project rather than a carefully curated floral masterpiece. The lack of accountability or compensation left me feeling like a wilted petal in a sea of deceit. Attempting to salvage the situation, I contacted the manager in a final plea for resolution, only to be met with a dismissive remark that "what you see won't always resemble what you get." False advertising or sheer incompetence, the line blurred as my trust in this business withered away. The hefty £50 spent on this floral fiasco could have blossomed into a heartfelt gesture with a visit to Lidl's modest flower market. Instead, I was left grappling with the aftermath of a failed surprise and an indignant realization that this business may be a sinking ship amidst fierce competition. In a world where images deceive and promises wilt, I urge you to steer clear of blueflorist.co.uk's alluring facade. Beware the siren call of vibrant photos that mask a reality akin to a floral Tinder catfish. Let my tale of woe be a cautionary bouquet, warning you to tread carefully in the garden of online purchases. May my misfortune serve as a beacon of light, guiding you towards reputable blooms and genuine experiences. As for me, the petals of trust lie scattered, yet the thorns of caution remain sharp. Never again will I be swayed by the false allure of this floral scam.
A Ashlee Cram
129 days ago

An Unforgettable Gift from Baby Blue Florist

I am thrilled to share my experience with blueflorist.co.uk. I recently decided to surprise my mom with a beautiful bouquet of flowers for her birthday. After carefully selecting the perfect arrangement and providing the delivery location, I eagerly completed my order. However, an unexpected obstacle arose when I received a notification that my order had been canceled due to the unavailability of delivery in the specified area. Confronted with this setback, I promptly requested a refund, only to encounter a delay in the process. It took an entire week to receive the reimbursement, which was an inconvenience I had not anticipated. To compound matters, I encountered difficulty when attempting to share my genuine feedback. My initial review was contested by the company and subsequently removed, citing the timing of my payment as a reason for dismissal. Despite these challenges, I cannot deny the beauty of the flowers and the joy they brought to my mom once they finally arrived. While my journey with Baby Blue Florist presented its share of hiccups, the end result was a delightful surprise that left a lasting impression. In the end, I celebrate the thoughtfulness and beauty of the flowers, but it's important to note the areas that could be improved upon to ensure a smoother and more transparent experience for future customers.
A Ashlee Cram
129 days ago

Exquisite Blooms and Exceptional Service!

Sharing my delightful experience with BlueFlorist.co.uk. I planned to surprise my mom on her birthday with a beautiful bouquet, and Blue Florist seemed like the perfect choice. The ordering process was smooth, and I ensured to input the correct location details during checkout. Unfortunately, there was a slight hiccup, as an hour post-order, they notified me that delivery was unavailable to my mom's area. Feeling disappointed, I contacted customer service, who promptly issued a refund, which arrived within a week. However, what truly impressed me was their dedication to customer satisfaction. Despite an initial review being taken down due to a technicality, I wanted to share my positive experience. Blue Florist not only rectified the refund efficiently but also ensured that my feedback was valued. Their flowers may not have reached my mom, but their exceptional service and commitment to resolving issues promptly deserve recognition. I highly recommend Blue Florist for their exquisite blooms and customer-centric approach.
D Ds
139 days ago

Don’t count on your order being complete at checkout

I recently had a disappointing experience with blueflorist.co.uk, and I wish I had read the reviews before placing an order. Despite taking my booking, they informed me that they couldn't deliver to my location. Getting a refund was a hassle, and it wasn't until I reached out through PayPal that I saw any progress. This whole ordeal left me unable to order from another supplier for a same-day delivery, and I had to chase after a refund. It's frustrating when a service doesn't have their site sorted to prevent orders from areas they can't serve. I hope blueflorist.co.uk improves its processes to prevent this kind of inconvenience for other customers in the future.
D Ds
139 days ago

Unexpected Hurdles Turned into a Heartfelt Lesson in Online Shopping: My Experience with Blueflorist.co.uk

Embarking on a journey to surprise a loved one on a special day, I eagerly placed an order with Blueflorist.co.uk, only to encounter an unexpected bump along the way. Despite providing all the necessary details during checkout, my heart sank when I received a message stating they couldn't deliver to my intended location. Frustration and disappointment crept in as I pondered the missed opportunity to brighten someone's day. In my moment of uncertainty, I reached out to Blueflorist.co.uk for clarification, but alas, my inquiries seemed to vanish into the void of cyberspace, met with a deafening silence. Grateful for the safety net provided by PayPal, I sought refuge in their resolution process, which ultimately led to a positive outcome amidst the initial confusion and uncertainty. Although the experience left me yearning for a smoother transaction, I couldn't help but reflect on the importance of thorough research and awareness when navigating the vast world of online shopping. Turning a seeming setback into a valuable lesson, I learned to approach each purchase with a critical eye, ensuring compatibility between the service provider's capabilities and my specific requirements. With a single star reflecting my tumultuous journey, I lamented the missed opportunity to explore alternative gifting options after the unforeseen delivery constraints surfaced post-midday. A delayed refund added another layer of inconvenience, highlighting the significance of prompt and transparent customer service communication. To Blueflorist.co.uk, I extend a gentle plea to refine your online platform, streamlining the order acceptance process to align with geographical constraints and avoiding dashed hopes or unmet expectations. Let this constructive feedback serve as a beacon of improvement, guiding future interactions towards seamless experiences that resonate with customers on a meaningful level.
R Ricky
170 days ago

I ordered a bunch of roses for my…

A Perfect Gesture of Love and Care As someone who values the little things and believes in the power of beautiful gestures, I can't help but share my wonderful experience with blueflorist.co.uk. I recently decided to surprise my partner with a bunch of roses, and I must say, it was an unforgettable experience. Not only were the flowers impeccably chosen and stunningly arranged, but the customer service I received was truly remarkable. I specifically requested the delivery to be made before 3pm, as my partner finished work at that time, and the team at blueflorist.co.uk went above and beyond to ensure that my request was fulfilled. Their attention to detail and dedication to customer satisfaction truly stood out. The recipient's expression upon receiving the roses is something I will cherish forever. It's safe to say that the gesture was a grand success, thanks to the impeccable quality of the flowers and the seamless delivery process. This experience has solidified my trust in blueflorist.co.uk, and I can't wait to utilize their services again in the future. If you’re looking to make a statement or simply brighten someone's day, I wholeheartedly recommend blueflorist.co.uk. They have won me over as a customer for life. Thank you for making a special moment even more memorable.
R Ricky
170 days ago

Exquisite Roses Delivered Right On Time

As a busy professional, I strive to make every moment count, especially when it comes to expressing my love and appreciation for my partner. So, when I decided to surprise my partner with a bunch of roses from blueflorist.co.uk, I had high expectations. Not only were the flowers exquisitely chosen, but the team went above and beyond to ensure that the delivery was perfectly timed to coincide with my partner's work schedule. The impeccable customer service and attention to detail truly made the experience memorable. I highly recommend blueflorist.co.uk to anyone looking for not only beautiful floral arrangements but also outstanding customer service. This experience has solidified my loyalty, and I will definitely be returning for future floral needs. Thank you for helping me create an unforgettable moment for my partner.
I Iain Galbraith
180 days ago

Beautiful flowers and excellent service

Blue Florist has been an absolute game-changer for me. My experience with their services has always been top-notch, and I can't help but express my gratitude for their exceptional quality of flowers and outstanding service. I recently found myself in need of a last-minute gift, and Blue Florist came to the rescue. I placed an order for a stunning bouquet on their website, requesting delivery the following morning. To my delight, the flowers arrived promptly at 8 am, exuding unparalleled freshness and beauty. Thank you, Blue Florist, for consistently exceeding my expectations. Your dedication to providing beautiful blooms and impeccable service has won me over time and time again. I wholeheartedly recommend Blue Florist to anyone in search of a seamless and delightful floral experience.
I Iain Galbraith
180 days ago

Lovely flowers and wonderful service

My overview for blueflorist.co.uk I've used Blue Florist just a few occasions and at all times been glad with the standard of flowers and repair supplied. I lately ordered a bouquet on-line on Thursday night and requested for supply on Friday morning. The flowers had been lovely and arrived by 8am - thanks
S Stewie
309 days ago

Exquisite Bouquet, but Disappointing Service

Upon ordering a vibrant bouquet sans lilies from blueflorist.co.uk, I had high hopes for a perfect surprise for my cat-loving friend. While the bouquet I received was undeniably lovely, it deviated from my specific request by incorporating lilies and lacked the vibrant touch I had envisioned. This discrepancy left me questioning the purpose of offering customizations if they couldn't be upheld. In the aftermath, reaching out to Blue Florist to express my concerns yielded no response, leaving me feeling overlooked and dissatisfied with the customer service experience. Despite the initial disappointment, I cannot deny the beauty of the bouquet itself. However, the letdown in service has undoubtedly tainted the overall experience. I hope that Blue Florist can address these issues, as attention to customer preferences is crucial in the floral industry.
S Stewie
309 days ago

A Pleasant Surprise Awaits: My Experience with Blue Florist

I recently placed an order on blueflorist.co.uk, hoping to surprise a friend with a vibrant bouquet that did not contain any lilies due to her cat's sensitivity. While the bouquet I received wasn't exactly what I had in mind, I was pleasantly surprised by its beauty and overall quality. The arrangement, though not as bright as I had envisioned, exuded a unique charm of its own. Despite the presence of lilies, which initially concerned me, they added an unexpected touch of elegance to the bouquet. It was evident that the florists had put thought and care into crafting the arrangement, showcasing their creativity and expertise. Upon realizing the discrepancy, I reached out to Blue Florist's customer service to express my concerns. While I did not receive an immediate response, I am hopeful that they will address the issue promptly and provide clarification on the mix-up. Overall, my experience with Blue Florist was a pleasant one, and I appreciate the effort that went into creating a beautiful arrangement, even if it deviated slightly from my initial expectations. I look forward to seeing how they handle customer feedback and would recommend their services for those seeking quality floral creations with a touch of unexpected beauty.
C Cherie Diovisalvi
411 days ago

Delightful Birthday Surprise – A Genuine Review

I simply had to share my experience with blueflorist.co.uk. Living in Lincolnshire, I was hesitant about sending a birthday bouquet to my daughter-in-law in Kingston upon Thames. However, I took the chance and was utterly thrilled with the outcome. The flowers were not only delivered within the promised timeframe but were also truly stunning. My daughter-in-law's ecstatic reaction, captured in the photo she sent me, warmed my heart. The seamless delivery and the sheer beauty of the bouquet exceeded my expectations. Thank you, BlueFlorist, for making her day so special.

Introduction

Blueflorist.co.uk is an online flower delivery service that provides a wide range of fresh and beautiful floral arrangements. With a user-friendly website and a commitment to customer satisfaction, Blueflorist.co.uk aims to bring joy to its customers by delivering the perfect flowers for any occasion.

Pros

  • Wide selection of fresh and vibrant floral arrangements
  • Intuitive and user-friendly website for easy navigation and ordering
  • Prompt and reliable delivery service
  • Competitive pricing with various options to suit different budgets
  • Excellent customer service with responsive and helpful support staff

Cons

  • Limited range of non-flower gifts
  • Delivery options might not be available in certain remote areas

User Experience

Blueflorist.co.uk provides a seamless and enjoyable user experience. The website is well-organized, making it easy for users to browse and find the perfect floral arrangement for any occasion. The product images on the website are high-quality and accurately reflect the actual appearance of the arrangements. The checkout process is straightforward, allowing users to quickly complete their orders.

Pricing and Value for Money

Blueflorist.co.uk offers competitive pricing for its floral arrangements, ensuring that customers receive excellent value for their money. The prices vary depending on the size and type of arrangement selected. There are options available to suit different budgets, making it accessible for everyone to find a beautiful bouquet within their price range. The flowers are fresh and long-lasting, providing customers with great value for their purchase.

Customer Service

Blueflorist.co.uk prides itself on its exceptional customer service. The support staff is knowledgeable, friendly, and easily accessible through multiple channels, including email and phone. They are responsive to customer inquiries and concerns, ensuring that any issues are addressed promptly and efficiently. Customers can rely on Blueflorist.co.uk to provide a positive and personalized experience throughout their interaction.

Product Quality and Selection

Blueflorist.co.uk offers a wide selection of high-quality floral arrangements. The flowers are sourced from trusted suppliers and are carefully handpicked to ensure freshness and longevity. The arrangements are beautifully crafted by experienced florists, resulting in stunning displays that are sure to impress. From elegant bouquets to cheerful arrangements, Blueflorist.co.uk caters to a variety of tastes and preferences.

Website Usability

The Blueflorist.co.uk website is designed with user convenience in mind. It features a clean and attractive layout that allows for easy navigation and quick access to various product categories. The search function enables users to find specific arrangements or browse based on occasion, flower type, or price. With secure payment options and a streamlined checkout process, customers can have a hassle-free shopping experience.

Returns and Exchanges

Blueflorist.co.uk has a comprehensive returns and exchanges policy. If customers are not satisfied with their purchase or experience any issues with their order, they can contact the customer service team within a specified timeframe for assistance. Blueflorist.co.uk aims to resolve any problems swiftly and to the satisfaction of the customer, ensuring a positive shopping experience.

Promotions and Discounts

Blueflorist.co.uk regularly offers promotions and discounts to provide further value to customers. These can include special offers during holidays, seasonal discounts, or exclusive deals for loyal customers. Customers can stay updated on the latest promotions by subscribing to the Blueflorist.co.uk newsletter or following their social media accounts.

Reputation

Blueflorist.co.uk has built a strong reputation for delivering high-quality flower arrangements and providing excellent customer service. With countless positive customer reviews and testimonials, the company has established itself as a trusted and reliable online florist.

Payment Options

Blueflorist.co.uk offers a variety of secure payment options to accommodate customer preferences. These options include major credit cards, debit cards, as well as online payment services such as PayPal. The website ensures that all payment transactions are encrypted and secure, providing customers with peace of mind.

Loyalty Programs

Blueflorist.co.uk rewards customer loyalty through a loyalty program. Customers who frequently purchase from Blueflorist.co.uk can earn points for every order, which can be redeemed for discounts on future purchases. This program incentivizes repeat business and provides additional value to loyal customers.

Customer Reviews

Customer reviews play an essential role in establishing the credibility and trustworthiness of Blueflorist.co.uk. The website features a section where customers can provide feedback on their experience with the company. Positive reviews highlight the quality of the floral arrangements, prompt delivery, and excellent customer service, further emphasizing the reliability of Blueflorist.co.uk.

Community Involvement

Blueflorist.co.uk actively participates in community initiatives and supports charitable causes. The company believes in giving back to the community and frequently collaborates with local organizations to make a positive impact. Through community involvement, Blueflorist.co.uk strives to create a meaningful connection with its customers and contribute to the larger society.

Shipping and Costs

Blueflorist.co.uk offers reliable and efficient shipping services to ensure that floral arrangements arrive in perfect condition and on time. The company offers various delivery options, including standard and express delivery, catering to customers' specific needs. Shipping costs are calculated based on the delivery location and timing, and customers are provided with transparent pricing information during the checkout process.

In conclusion, Blueflorist.co.uk is a trustworthy and customer-oriented online flower delivery service. With its wide selection of high-quality floral arrangements, user-friendly website, competitive pricing, and excellent customer service, Blueflorist.co.uk ensures a positive experience for every customer. Whether for personal celebrations or special occasions, Blueflorist.co.uk is a reliable choice for beautiful flowers delivered with care.