Users Voice for Bluehost
4% users rated Poor
1% users rated Average
2% users rated Very Good
58% users rated Excellent
Rate Bluehost Coupons Store
| Oct 2022 | 3.7 | 1.4 | 3.9 | 5 | 4 | 5 |
|---|---|---|---|---|---|---|
| Nov 2022 | 2.9 | 1.1 | 4.1 | 5 | 3.3 | 1 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
| Jan 2023 | 1.7 | 1.3 | 3 | 5 | 2.7 | 4.8 |
| Mar 2023 | 1.4 | 5 | 5 | 5 | 3 | 5 |
| Line Chart for Rating of peer stores |
bluehost.com
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Detailed Bluehost Review by Aisha Bachlani
Introduction:
Bluehost.com is a popular web hosting company that has been in the industry for over 15 years. It provides a variety of hosting options, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting. Bluehost.com is a credible and reliable hosting solution that offers high-speed performance, user-friendly website builders, and 24/7 customer support.Pros and Cons:
Pros:- Easy to use website builder and WordPress setup
- Affordable pricing plans
- Excellent uptime and fast loading speeds
- 24/7 customer support via phone, email, or live chat
- No free backups or website migration services
- Expensive renewal rates
- Additional fees for add-ons and upgrades
User Experience:
Bluehost.com offers a user-friendly interface and easy-to-use website builders that allow beginners to create professional websites without technical expertise. Users get access to templates, drag-and-drop editors, and pre-installed plugins that simplify the design process. Navigation is simple, and loading speeds are fast, enhancing the user experience.Pricing and Value for Money:
Bluehost.com pricing plans are affordable and come with essential features, including a free domain name, SSL certificate, and a standard control panel. However, renewal rates are relatively high, and users have to pay extra for add-ons and upgrades. Despite the additional cost, Bluehost.com offers value for money, thanks to its reliable hosting solutions, excellent uptime, and fast loading speeds.Alternatives:
Alternatives to Bluehost.com include HostGator, SiteGround, A2 Hosting, and WP Engine. These hosting solutions offer similar features and pricing plans, and users can choose based on their individual needs.Customer Service:
Bluehost.com offers 24/7 customer support via phone, email, or live chat. The customer service team is well-trained and responsive, providing quick solutions to technical problems.Product Quality and Selection:
Bluehost.com provides a reliable and high-quality hosting solution that guarantees excellent uptime and fast loading speeds. It offers a range of hosting options, including shared hosting, VPS hosting, dedicated hosting, and WordPress hosting, allowing users to choose the hosting solution that best suits their needs.Website Usability:
Bluehost.com offers a user-friendly interface and easy-to-use website builders that simplify the creation of professional websites. Navigation is easy, and loading speeds are fast, enhancing the user experience.Returns and Exchanges:
Bluehost.com does not offer returns or exchanges. However, users can cancel their hosting plans and request a refund within 30 days of purchase.Promotions and Discounts:
Bluehost.com offers occasional promotions and discounts on its hosting plans, allowing users to save money on their website building costs.Reputation:
Bluehost.com has a good reputation in the web hosting community, thanks to its reliable hosting solutions, excellent uptime, and fast loading speeds. It has received numerous positive reviews from satisfied customers, enhancing its credibility.Payment Options:
Bluehost.com accepts various payment options, including credit cards, PayPal, and checks. Users can choose their preferred payment method during the checkout process.Loyalty Programs:
Bluehost.com does not offer loyalty programs. However, it provides various hosting options that cater to the needs of its users.Customer Reviews:
Bluehost.com has received numerous positive reviews from satisfied customers who appreciate its reliable hosting solutions, excellent uptime, and fast loading speeds. It has a good reputation in the web hosting community, enhancing its credibility.Community Involvement:
Bluehost.com is involved in various community projects and social causes, promoting diversity and inclusion. It collaborates with various organizations, including Girls in Tech, to empower women in technology.Shipping and Costs:
Bluehost.com offers digital services and does not involve shipping. Costs vary depending on the hosting solution and pricing plan chosen by the user. However, the initial pricing plans are affordable, making it a suitable hosting solution for beginners.Bluehost Recent User Reviews
Duration
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Reviewer Name: Jeremy
Review Submission Date: 2023-01-19
Review Title: Why changing your chat support to bot
Review Submission Date: 2023-01-19
Review Title: Why changing your chat support to bot
Review Description: Why changing your chat support to bot? They send you irrelevant link. I usually use support to ask more advanced technical question. wrong move
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Reviewer Name: Al
Review Submission Date: 2023-01-18
Review Title: Cannot migrate from siteground
Review Submission Date: 2023-01-18
Review Title: Cannot migrate from siteground
Review Description: Cannot migrate from siteground, tried several plugins and notthing is working. I would not recommend bluehost at all. Terrible expereince! Support has been useless too.
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Reviewer Name: Scott
Review Submission Date: 2023-01-18
Review Title: Poor customer support.
Review Submission Date: 2023-01-18
Review Title: Poor customer support.
Review Description: Terrible customer service. Wait time for phone support can run over an hour and is never quick. They often don't have the answer either.
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Reviewer Name: Jeff Branca
Review Submission Date: 2023-01-18
Review Title: HARD TO RUN A BUSINESS ON BLUEHOST
Review Submission Date: 2023-01-18
Review Title: HARD TO RUN A BUSINESS ON BLUEHOST
Review Description: We have been using BlueHost for many years, three businesses, three accounts. We have just experienced an email set up problem and have been trying for two days to get either a customer service chat or a phone rep to help us! this has never happened before. We were so pleased with them in the past, we purchase years of hosting in advance. now this. Something changed at bluehost...it's the worst most derelict company I have ever experienced. Something is going on we are not privy to!!
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Reviewer Name: Nic Wood
Review Submission Date: 2023-01-18
Review Title: waited 2 hours to speak customer service
Review Submission Date: 2023-01-18
Review Title: waited 2 hours to speak customer service
Review Description: 2 hours waited 2 hours to speak customer service ?? thats bad and the day before 30 - 40 mins wait and then even when i got a rep on chat the replies were very slow took me 1 hour to fix 5 -10min issue the customer service is very bad
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Reviewer Name: David Bidwell
Review Submission Date: 2023-01-18
Review Title: Ne Support- they hang up on you...
Review Submission Date: 2023-01-18
Review Title: Ne Support- they hang up on you...
Review Description: I have been having issues with syncing my e-mail to my iPhone. It worked for years. Then stopped. They told me they have never supported this and they only offer basic webmail. When I asked them why it shows you how to set up up in C-pannal and on there website the guy hung up on me. After waiting over an hour to get a person on the phone. Service from this company sucks. Do not do business with them.
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Reviewer Name: Pietro
Review Submission Date: 2023-01-17
Review Title: Wasted money and time
Review Submission Date: 2023-01-17
Review Title: Wasted money and time
Review Description: I bought the service for 1 year to move my website to their servers. After paying, they told me that I couldn't do it since my domain was not ending in .com nor .us. I tried to contacted the custom service and after 2 months I still couldn't. They never reply on the chat and their phone number is not working.I wasted money and time, and my website is still down
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Reviewer Name: AMB
Review Submission Date: 2023-01-15
Review Title: It's very time consuming to cancel
Review Submission Date: 2023-01-15
Review Title: It's very time consuming to cancel
Review Description: It's very time consuming to cancel. The instructions on their site to cancel are not at all what you see on your screen so you have to call or chat, which is very slow. They will renew your account 2 weeks before it's due. I spent over an hour trying to cancel via chat, which was successful. I asked for confirmation that no more charges would be billed and they said yes. The next day, another set of charges was billed so had to spend another hour on chat. The reps seem to want to help but no a lot of common sense on their part.
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Reviewer Name: Biniam Abera
Review Submission Date: 2023-01-15
Review Title: Very slow customer support
Review Submission Date: 2023-01-15
Review Title: Very slow customer support
Review Description: I never saw such a slow customer support service in any website. It is better if they don't give this service at all. The customer services are not technical peoples, they reply literally after several minutes or they don't reply at all.
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Reviewer Name: Waynedge
Review Submission Date: 2023-01-14
Review Title: Super slow service for chat support
Review Submission Date: 2023-01-14
Review Title: Super slow service for chat support
Review Description: In terms of control panel ran into issues with trying to use git repo. My account then seem to not log me in. Contact support and it is on average 8 minutes response for every question asked. I am asked to supply a token number that keeps coming back invalid because they take so long to get back to me. so 39 minutes in and we are authenticated.Now waiting again to deal with the git issue :-(Will not renew!
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