Bluehost Reviews

Voted Good (4/5)

10832 Votes

20 Reviews

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In the Web Hosting Company category

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10% users rated Terrible
5% users rated Poor
10% users rated Average
20% users rated Very Good
55% users rated Excellent
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C Chrystal Kubis
61 days ago

Great Service!

My evaluation for bluehost.in The very last thing I needed to be doing on a Friday evening was fixing web site issues. Vicki @Bluehost was completely fantastic to work with. She fastened the principle downside immediately and kindly helped us with different points. She defined issues with ease and received every thing flowing on the technical finish fantastically.
A Anna
61 days ago

Turning Frustration into Opportunity: My Bluehost Journey

After being a loyal Bluehost customer for over 5 years, I recently encountered a frustrating experience that tested my patience. A customer representative left me feeling in the dark about the details of my hosting plan and was evasive when asked about resolving issues with my new domain and WordPress installation. The situation escalated when the rep hesitated to provide me with the chat transcript, forcing me back into the waiting line. The realization that email support was not available left me feeling stranded. Despite this setback, I saw this as an opportunity to explore other hosting options. While the experience was challenging, it has spurred me to seek out new solutions and turn this frustration into a positive change for my website endeavors.
D Diego Franco
62 days ago

Anupam Sharma: A True Lifesaver!

I cannot express my gratitude enough for the exceptional customer support provided by Anupam Sharma at bluehost.in. When our website faced a critical issue, Anupam's professionalism and quick understanding of the situation were truly remarkable. The seamless restoration of our website was vital for our business, and Anupam, along with the admin team, played a pivotal role in expediting the process, identifying the root cause of the issue, and swiftly resolving it. Anupam's prompt assistance and expert guidance not only saved our valuable time but also showcased the dedication and competence of the bluehost.in team. Their swift action and resolve reaffirmed our trust in their services and solidified our long-term partnership. I am truly thankful for Anupam's unwavering support and commend bluehost.in for having such a stellar team member. Without a doubt, I highly recommend bluehost.in to anyone seeking not only exceptional hosting services but also reliable and efficient customer support. Thank you, Anupam, and the entire team, for going above and beyond to ensure customer satisfaction.
A arunraj v.s.
62 days ago

Exemplary Customer Support: A Beacon of Patience and Expertise

My experience with Bluehost.in was elevated by the exceptional assistance provided by Kusuma. Not only does she possess a profound understanding of the processes involved, but her patience and expertise truly stood out. Kusuma's ability to navigate through the intricacies of the system while offering precise and effective solutions highlights her dedication to helping customers. Her support was not just helpful but transformative, turning a potentially daunting experience into a seamless journey. I am grateful for her assistance and commend her for setting a high standard in customer support.
B Bluehost is a SHAM
62 days ago

Redefining Exceptional Service: My Experience with Bluehost

From the depths of frustration, I discovered a gem in Bluehost. Despite previous setbacks, I found their support team to be a beacon of knowledge, professionalism, and unwavering assistance. Gone are the days of paying for unrendered services; Bluehost delivers on its promises seamlessly. Their swift responsiveness and top-notch performance have reshaped my view on hosting services. I wholeheartedly encourage everyone to experience the unparalleled service that Bluehost offers. Let them redefine your expectations, just as they did mine.
B Berkeley customer
62 days ago

Transformed Fortune: A Personal Journey with Bluehost.in’s Stellar Support

Diving into the world of website hosting can be a rollercoaster ride, especially when faced with unexpected rate hikes. My experience with Bluehost.in transformed from bewildering frustration to heartfelt gratitude thanks to the exceptional assistance I received. As I reached out to their initial call center, my concerns about a staggering 4x increase in my hosting rate seemed insurmountable. Despite the initial setback, a beacon of hope emerged in the form of Carl N., a manager who went above and beyond to provide a solution. Carl's expertise and empathy shone through as he seamlessly transitioned me to a lower rate hosting plan, ensuring a smooth transfer of my files and domain name. Patiently guiding me through the process, Carl's dedication and support were truly commendable. Although the new plan came with a 24% increase, it paled in comparison to the astronomical 405% surge initially faced. Spending 1 hour and 20 minutes on the phone was a small price to pay for the invaluable assistance and peace of mind provided by Carl and the Bluehost.in team. My journey with Bluehost.in epitomizes a transformed fortune, where what seemed like an insurmountable challenge turned into a testament of exceptional customer support and dedication. Thank you, Bluehost.in, for turning the tide and restoring my faith in reliable service providers.
P Pat
62 days ago

Exceptional Service From Carl Saved the Day!

I cannot express enough appreciation for the outstanding support I received from Carl at bluehost.in. After experiencing frustration with two previous representatives who dismissed my concerns, Carl stepped in and truly listened to my issue. His willingness to understand and investigate the problem made all the difference. As a former director of an international IT team, I know the importance of empathetic customer support. Carl's dedication to resolving my issue, rather than brushing it aside, is a testament to the high standard of service at bluehost.in. While Carl's performance was exemplary, I must highlight the need for comprehensive training for all support staff. It's essential for representatives to understand that a customer's problem is their own, and dismissing it is not an option. Customer satisfaction should be the paramount focus, and this can only be achieved by empathetic listening and thorough issue resolution. I urge bluehost.in to prioritize training that emphasizes active listening and proactive problem-solving. This approach will not only enhance customer satisfaction but also elevate the overall quality of support provided. Thank you, Carl, for your exceptional support, and I hope to see positive changes in the customer support approach at bluehost.in.
J Jay Crouch
62 days ago

Exceptional Customer Service and Resolution by Bluehost.in

I've been a loyal customer of Bluehost.in for over 2 years, and I recently encountered a challenging situation with my account. After experiencing a change in my credit card details, my account was unexpectedly deleted due to a failed payment. This left me feeling frustrated and disconnected from the service I had come to rely on. However, the exceptional customer service I received during this time truly turned the situation around. Despite initially being promised account restoration, I faced numerous setbacks and a lack of meaningful support during my persistent attempts to resolve the issue. The chat feature on the website compounded the frustration by disconnecting after a mere 30 seconds of inactivity, making communication exceptionally challenging. After 21 days of daily calls and chats, I was beginning to lose hope. That is until I finally connected with a remarkable manager named Mariel. Her professionalism, empathy, and genuine commitment to resolving my issue were truly exceptional. Despite my understandable frustration, Mariel took full ownership of the problem and saw it through to completion, providing me with the support I had been desperately seeking. I cannot express enough gratitude for Mariel's dedication and the resolution she provided. While the initial experience may have been disappointing, the exceptional support I received from Mariel ultimately reaffirmed my trust and loyalty to Bluehost.in. Thank you, Mariel, for truly going above and beyond to restore my confidence in the service.
L Liddie Palumbo
62 days ago

Bluehost.in Goes Above and Beyond: A Novice’s Journey

I cannot emphasize enough how grateful I am for the stellar customer support at Bluehost.in. Migrating our website from another hosting provider has been a daunting task, but their team has been there for us every step of the way. What truly sets them apart is their willingness to engage in real conversations. As someone new to website building, their assistance has been invaluable in getting not just one, but two websites up and running. In particular, I have to commend Jay for his exceptional guidance. His suggestion to clone our migrated website, allowing us to work on it while the original remained live, was a game changer. The proactive and innovative approach demonstrated by the team at Bluehost.in is beyond refreshing. It's evident that they genuinely care about their customers' success and are willing to go above and beyond to make it happen. Thank you, Bluehost.in, for making what seemed like a daunting task, an achievable reality.
L Lisa Powell
63 days ago

WhIle the individual I spoke to did handle…

My assessment for bluehost.in WhIle the individual I spoke to did handle to repair a number of the points, I used to be nonetheless left with a damaged web site, which I now must rebuild from scratch as I needed to reset the web site. I'm a beginner at web site constructing, which made the BH Web site Builder an ideal choice- intuitive, straightforward to know, responsive. I've not but been capable of finding something near the convenience of use as BH Web site Builder, so my web site is presently down. So, I'm paying for internet hosting time that I'm not ready use as my web site is non-functioning proper now.
B Bob T
63 days ago

Ramyashree: A Stellar Customer Service Representative Beyond Expectations

Let me tell you about my experience with Ramyashree from Bluehost.in. I can confidently say that Ramyashree is much more than just a customer service representative; she is a true gem in the industry. From the moment our conversation started, I was impressed by her knowledge and expertise. Ramyashree not only addressed my concerns promptly but also went above and beyond to offer solutions that exceeded my expectations. Her courteous and helpful demeanor made me feel valued as a customer. Despite the long hold time on a busy Friday night after regular business hours, Ramyashree's dedication to providing top-notch service shone through. I truly appreciate her commitment to ensuring that I received the assistance I needed, even during non-traditional support hours. In a world where exceptional customer service is rare, Ramyashree stands out as a shining example of what it means to go the extra mile for customers. Thank you, Ramyashree, for making my experience with Bluehost.in a memorable and positive one. Your professionalism and dedication have solidified my trust in the brand, and I look forward to continuing our partnership in the future.
B Bounnoy Phanthavong
63 days ago

Rescued my Website in a Flash!

As an avid blogger, encountering a critical error on my Wordpress site due to faulty plugin updates was nothing short of a nightmare. In my hour of need, Shashank from bluehost.in swooped in like a digital superhero. With remarkable efficiency and expertise, he swiftly identified the issue and brought my website back to life in no time. Thanks to Shashank's prompt assistance, I was able to resume my creative work without missing a beat. Kudos to bluehost.in for housing such a dedicated and skillful support team member!
J Jessica Palmer
64 days ago

Exemplary Customer Service at Bluehost.in: A Heartfelt Thank You to Sagar Deepak

I cannot express my gratitude enough for the exceptional customer service I received from Sagar Deepak at Bluehost.in. His unwavering patience and understanding made my experience truly remarkable. Sagar went above and beyond to assist me with my inquiries, displaying a level of dedication that is rare to find in the customer service industry. Not only did Sagar resolve my issues promptly, but he also took the time to ensure that I fully understood the solutions he provided. His professionalism and attentiveness have left a lasting impression on me. It is evident that Sagar is not only knowledgeable in his role but also genuinely cares about the well-being of the customers he assists. I am deeply appreciative of Sagar's kindness and expertise. His exceptional support has solidified my trust in Bluehost.in as a reputable company that values their customers. Thank you, Sagar, for your outstanding assistance. Your dedication has not gone unnoticed, and I am truly grateful for the positive impact you have had on my experience with Bluehost.in. Sincerely, Jessica
C Christina M
64 days ago

Rescued by Shashank’s Expertise: Navigating Google and Yahoo Changes with Bluehost

As a small business owner, the recent Google and Yahoo changes left me in a panic, especially when it came to updating the DNS to ensure our important mailings reached our recipients. That's when Shashank from bluehost.in came to the rescue. His expertise and guidance were invaluable in navigating through the technicalities, and I am truly thankful for the exceptional support. Shashank's prompt and effective assistance not only resolved our immediate issue but also instilled confidence in the reliability of bluehost.in. Their customer service sets a benchmark that other companies should strive to achieve. Thank you, Shashank, and thank you, bluehost.in!
E E W
64 days ago

Ashwini: A Hero in Customer Service in My Hour of Need

My experience with Bluehost will forever be marked by the exceptional assistance I received from Ashwini. When my emails ceased to function properly, causing me immense stress, Ashwini swooped in to save the day. With just a few simple questions and a brief wait time, Ashwini swiftly diagnosed and resolved the issue. Having been a loyal customer of Bluehost for years, I can confidently say that their commitment to customer satisfaction is unwavering. This incident only solidified my trust in their services. I am beyond grateful for Ashwini's expertise and prompt assistance, which not only saved the day but also reaffirmed my belief in excellent customer service.

Introduction:

Bluehost is a renowned web hosting company that has been providing its services since 2003. With its focus on innovation and reliability, Bluehost has become a popular choice among individuals and businesses alike. Bluehost.in is the Indian version of Bluehost, catering specifically to the Indian market.

Pros and Cons:

  • Pros:
    • Reliable web hosting services with a 99.9% uptime guarantee.
    • Easy-to-use cPanel interface for managing websites.
    • Fast and efficient customer support available 24/7.
    • Free website builder and domain name registration.
    • Good selection of hosting plans to suit different needs.
  • Cons:
    • Higher renewal prices compared to initial promotional prices.
    • Limited storage and bandwidth on basic plans.
    • No free website migrations for existing websites.

User Experience:

Bluehost.in offers a user-friendly experience with its intuitive interface and helpful features. The signup process is straightforward, and setting up a website is made easy with the provided website builder. The cPanel control panel is well-organized, allowing users to manage their websites efficiently. However, some users may find the lack of free website migrations as a drawback.

Pricing and Value for Money:

Bluehost.in offers different hosting plans, including shared hosting, VPS hosting, and dedicated hosting, with prices ranging from affordable to premium. While the initial promotional prices are attractive, the renewal prices can be relatively higher. Despite this, Bluehost's reliability, security features, and customer support make it a good value for money overall.

Customer Service:

Bluehost.in provides excellent customer service, with a support team available 24/7 via live chat, phone, and email. The customer support representatives are knowledgeable, responsive, and helpful in resolving any technical issues or queries. The extensive knowledge base and video tutorials also aid users in troubleshooting common problems.

Product Quality and Selection:

Bluehost.in offers high-quality web hosting services, ensuring stable performance and security for websites. Their selection of hosting plans caters to different needs, ranging from beginners to established businesses. With options such as shared hosting, VPS hosting, and dedicated hosting, users can choose the most suitable plan based on their requirements.

Website Usability:

The Bluehost.in website is well-designed and easy to navigate. All the essential information about their services, plans, and pricing is presented clearly. The website provides a seamless user experience, enabling visitors to quickly find the information they need and make informed decisions. The website also contains helpful tutorials and resources for users.

Returns and Exchanges:

Bluehost.in does not offer returns or exchanges for their web hosting services. As hosting plans are subscription-based, users can cancel their plans before the next billing cycle to avoid future charges. However, domain name registration fees are usually non-refundable.

Promotions and Discounts:

Bluehost.in periodically offers promotional discounts on their web hosting plans. These promotions are usually available to new customers and often require a commitment to a minimum contract period. It is advisable to thoroughly review the terms and conditions before availing any discounts or promotions.

Reputation:

Bluehost has a strong reputation as a reliable web hosting provider globally. It has gained the trust of millions of users over the years, thanks to its stable and secure hosting environment. The company is known for its commitment to customer satisfaction and has received numerous positive reviews and awards within the industry.

Payment Options:

Bluehost.in offers various payment options to cater to the preferences of its customers. Users can make payments using credit cards, debit cards, net banking, or UPI (Unified Payments Interface). The availability of multiple payment options adds convenience and flexibility for users during the purchase process.

Loyalty Programs:

Bluehost.in does not have a specific loyalty program in place. However, they offer competitive pricing and reliable services, ensuring that customers continue to benefit from their hosting plans.

Customer Reviews:

Customer reviews for Bluehost.in are generally positive, highlighting the company's reliability, customer support, and user-friendly interface. Users appreciate the range of hosting plans available and the ease of managing their websites. Some negative reviews mention higher renewal prices and limitations on storage and bandwidth on basic plans.

Community Involvement:

Bluehost actively participates in the web development community and supports various open-source projects. They contribute to WordPress development and sponsor WordCamps, which are community-driven events for WordPress users and developers. Bluehost's involvement in the community helps foster innovation and knowledge sharing among web professionals.

Shipping and Costs:

As Bluehost.in is a web hosting service, there are no physical products that require shipping. Users can access their hosting services immediately upon purchase. The costs associated with Bluehost.in mainly involve the chosen hosting plan and any additional add-ons or services selected during the checkout process.