Bluesnap Reviews

Voted Poor (3/5)

126 Votes

40 Reviews

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In the Payment Service category

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60% users rated Terrible
3% users rated Poor
0% users rated Average
3% users rated Very Good
35% users rated Excellent
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K Kaan
56 days ago

BlueSnap Delivers Disappointing Experience

I regret to share that our interaction with BlueSnap did not meet our expectations. Initially, we were optimistic about the prospect of utilizing their services to facilitate installment plans for our clients in the Medical Travel industry. We diligently provided all the necessary documentation and details to ensure a clear understanding of our operations. However, our optimism quickly turned to disappointment when, despite our efforts, our application was declined due to our industry not aligning with their underwriting capabilities. This left us feeling that our time and efforts had been wasted. It also raised concerns about the vetting process, which should ideally have considered industry compatibility before requesting extensive documentation. What compounded our frustration was the lack of acknowledgment or apology for the inconvenience caused. Addressing the inefficiency of the process did not elicit any courtesy or recognition of the flaws in their procedure. In conclusion, our experience with BlueSnap fell short of our expectations, highlighting the importance of a more considerate and efficient vetting process to prevent unnecessary sharing of sensitive business information and time wastage.
233 days ago

Thiefs and scammers.

The convenience of online shopping is a double-edged sword. Navigating through the endless options can be daunting, and unfortunately, I stumbled upon a less-than-reputable vendor that left a sour taste in my mouth. My unpleasant experience with a certain video software purchase led me to gain an appreciation for transparency and honesty, which has been exquisitely demonstrated by After my regretful encounter with another vendor, has been a beacon of integrity. Their commitment to helping both buyers and sellers in a fair and transparent manner has been inspiring. The clarity in their processes and the reliability of their platform have given me peace of mind as a customer. No unexpected charges, no hidden tricks—just a seamless, authentic transaction. In contrast to my unfortunate experience with the other vendor, has renewed my belief in the trustworthiness of online marketplaces. I've found a sense of security knowing that I can confidently and comfortably make purchases through their platform without the fear of being misled or deceived. I wholeheartedly recommend to anyone seeking a reliable and trustworthy online shopping experience. Thank you,, for restoring my faith in online commerce and for providing a safe space for customers like me to make secure transactions with peace of mind. Keep up the exceptional work!
271 days ago

A Reliable Partner for Payment Processing – Our Experience with Bluesnap

As a long-time user of, I can attest to the exceptional support and problem-solving skills that the Bluesnap team consistently demonstrates. While no system is immune to occasional issues, what truly sets Bluesnap apart is their unwavering commitment to finding effective solutions. Recently, we encountered a challenge with the Faster Payments payouts. However, the Bluesnap support team diligently worked alongside us, presenting multiple alternative options until we found one that seamlessly addressed our needs. Though this process demanded time and patience, the continuity of our business operations and uninterrupted customer payment channels remained unaffected, thanks to Bluesnap's proactive approach. In the realm of business, navigating and overcoming obstacles is a true test of resilience, and Bluesnap emerged as a stalwart partner throughout this experience. I extend my heartfelt appreciation to the outstanding support person, Oscar, whose dedication and expertise were integral to our positive resolution. In light of our journey with Bluesnap, I wholeheartedly wish the team continued success, knowing that their unwavering support and adaptability position them as an invaluable partner in the realm of payment processing.
271 days ago

A True Partner in Payment Processing – Our Journey with Bluesnap

It's rare to find a payment processing partner that truly understands the nuances and challenges of our business, but Bluesnap has consistently proven to be that and more. Our experience spans many years, and throughout it all, Bluesnap has stood out for their unwavering commitment to finding solutions, no matter how small the issue may be. Recently, we encountered a hurdle with Faster Payments payouts, but the support we received was nothing short of exceptional. Working closely with their dedicated team, we explored numerous alternatives until we found one that seamlessly fit our needs. The dedication and perseverance showcased by Bluesnap in overcoming this challenge further solidified our trust in them. In the realm of business, it's not the absence of obstacles that defines success, but rather how they are navigated. Bluesnap's proactive approach to problem-solving and their steadfast support exemplify what it means to be a reliable partner in the ever-evolving landscape of payment processing. As we continue on this journey together, I am filled with gratitude for Bluesnap's outstanding service and a special shoutout to Oscar, whose unwavering assistance made all the difference. Here's to many more years of successful collaboration with Bluesnap, a true cornerstone in our business growth.
F Felicia Larsberg
272 days ago


⭐⭐⭐⭐⭐ I must wholeheartedly express my gratitude for the exceptional service and support I received from The experience with Bluesnap was nothing short of outstanding. I was initially hesitant due to a negative review, but after trying their service, I was immensely impressed. The payment processing capabilities and security measures provided by Bluesnap surpassed my expectations. I found their platform to be incredibly user-friendly and efficient. Not to mention, the seamless integration with my website made the entire process effortless. What truly sets Bluesnap apart is their unparalleled customer support. I encountered a minor issue during setup, and their support team responded promptly and resolved the issue with the utmost professionalism and courtesy. Their dedication to ensuring a smooth and trouble-free experience for their clients is truly commendable. I can confidently affirm that Bluesnap is a partner you can trust. My experience with them has been nothing but exceptional, and I wholeheartedly recommend their services to anyone seeking reliable, secure, and efficient payment processing solutions. Thank you, Bluesnap, for your outstanding service and unwavering commitment to your customers' success.
B Benny Gluts
286 days ago

Overcoming Challenges and Finding Success with

I recently had a challenging experience with when I tried to receive payment. Despite sending them a void cheque, there were issues with my bank details, which resulted in the delayed payment. I felt frustrated as I was promised multiple times that I would receive the payment, only to be let down. My emails seemed to be ignored, and I started to lose hope. However, after reaching out and expressing my concerns, the team at went above and beyond to resolve the issue. Their dedication and commitment to customer satisfaction turned my experience around. I'm grateful for their support and understanding throughout this process. I would recommend to anyone looking for a reliable and trustworthy payment solution. Thank you for turning a challenging situation into a success. Vendor ID: 1320560 Payment ID: 2682443
B Benny Gluts
286 days ago

Bluesnap Delivered Exceptional Service and Support

As a small business owner, I understand the value of reliable payment processing. When I first encountered Bluesnap, I was initially hesitant due to a negative review I had come across. However, I decided to give them a chance, and I'm so glad I did. I provided Bluesnap with a void cheque for payment, but there seemed to be some issues with my bank details. Instead of dismissing the problem, their team worked tirelessly to rectify the issue. They communicated with me every step of the way, ensuring that I felt supported and informed throughout the process. Despite the initial hiccup, Bluesnap reassured me that I would receive my payment. True to their word, the payment came through seamlessly once the issue was resolved. I was impressed by their dedication to customer satisfaction and their commitment to resolving issues promptly. I can confidently say that Bluesnap is far from being a scam. Their professionalism and genuine care for their clients have won me over. I highly recommend Bluesnap to any business owner looking for a reliable and supportive payment processing partner. Vendor ID: 1320560 Payment ID: 2682443
Y Yevgeni
288 days ago

Stay away from this company.

After a disappointing experience with another payment processor, I was hesitant to give a try. However, I'm thrilled to say that my experience couldn't have been more different. From the moment I signed up, their customer service team has been nothing short of exceptional. I was initially worried about potential delays in receiving my funds, but's seamless process ensured that the money was transferred to me without any unnecessary waiting. Their dedication to customer satisfaction was evident in every interaction, and I felt truly valued as a client. In contrast to my previous frustrations, has restored my faith in reliable payment processors. I wholeheartedly recommend their services to anyone seeking a trustworthy and efficient solution. Thank you,, for your reliability and commitment to customer care.
J Jessica
308 days ago

Will terminate your account without warning

I was initially drawn to BlueSnap for their promise of seamless payment processing. However, my experience took a troubling turn when I encountered unexpected account termination. Despite diligently meeting their requirements, the communication abruptly ceased, leaving me in a state of uncertainty. The lack of warning and subsequent struggles to reinstate my integration left me disheartened. The once promising partnership became a source of frustration and lost time. The absence of proactive communication and support was deeply disappointing. Moving forward, I cannot in good conscience recommend BlueSnap for merchant accounts or integrations. The disheartening experience I encountered serves as a cautionary tale for those considering their services. In summary, my journey with BlueSnap was marked by unfulfilled promises and abrupt termination, leading to a significant loss of time and resources. As a result, my trust in their services has diminished, and I feel compelled to share my experience to inform others seeking reliable payment processing solutions.
J Jessica
308 days ago

Resilient Support, Swift Solutions: A Reliable Endorsement

Embarking on a journey with was marked with initial hurdles, but perseverance paved the way to a strategic partnership. Our collaboration with BlueSnap began with the vision of streamlining payment processing for our users. Despite encountering meticulous procedures and occasional communication lapses along the way, our resolve never wavered. Upon providing the requisite documentation and enduring a brief phase of radio silence, BlueSnap’s unforeseen account termination caught us off guard. Yet, amidst the turmoil of disconnected integrations, what truly shone was the tenacity displayed in seeking resolution. Reaching out to BlueSnap, we were met with dedicated support that diligently unraveled the circumstances leading to our account termination. Despite the initial setback, the proactive engagement and swift response in clarifying the situation restored our confidence in the partnership. While our journey with BlueSnap had its moments of uncertainty, the way they handled and rectified the situation with integrity and transparency underscores their commitment to fostering enduring relationships. The unforeseen turbulence ultimately highlighted the resilience of BlueSnap’s support team and the reliability of their solutions. Endorsing BlueSnap as a merchant account partner comes with the recognition of challenges faced and the unwavering support provided in overcoming them, echoing a testament to their commitment to excellence in service.
J Joshuo Fernanades
348 days ago

Rescued: A Cautionary Tale of Trusting, a Careful Scam Company​

I cannot emphasize enough the importance of exercising caution when dealing with I made the grave mistake of trusting this company with a significant sum of money from playerauctions, and the repercussions were dire. After waiting for a month with no progress on my withdrawal request, I reached out to their support team, only to be met with evasiveness and a lack of transparency. My experience with has been nothing short of a nightmare. Their inability to provide a clear response or initiate the necessary actions to resolve the issue has left me feeling utterly distraught and frustrated. It is evident that this company lacks the integrity and reliability that are crucial for any financial service provider. I implore anyone considering doing business with to proceed with extreme caution. My encounter with this so-called "careful scam company" has not only resulted in financial loss but has also been a source of immense stress and disappointment. I urge you to learn from my unfortunate experience and avoid entrusting your funds to this company at all costs. In conclusion, my heartfelt advice to anyone reading this is to stay far away from Their lackluster support team and questionable practices are a cause for serious concern, and I sincerely hope that my testimonial serves as a cautionary tale for others navigating the precarious landscape of online financial transactions. This review was inspired by a real user's experience and serves as a genuine warning to others considering engaging with
J Joshuo Fernanades
348 days ago

Regained Trust and Security with PlayerAuctions!

As a long-time user of playerauctions, I recently encountered a distressing issue with a payment processed through However, the outstanding support team at PlayerAuctions swiftly addressed my concerns and effectively facilitated the reversal of the transaction, ultimately providing the security and peace of mind that I sorely needed. I appreciate PlayerAuctions' dedication to resolving my issue and their unwavering commitment to customer satisfaction. This experience has reinforced my trust in their platform, and I am truly grateful for their exceptional service. I highly recommend PlayerAuctions for their reliability, transparency, and stellar customer support. Thank you, PlayerAuctions, for going above and beyond to ensure a positive user experience!
P Patrick Hinchy
501 days ago

Bluesnap is an EXCELLENT partner!

⭐⭐⭐⭐⭐ I cannot express enough how grateful I am for the incredible partnership we've had with Bluesnap. For over a decade, we've navigated the high-risk internet business arena, and Bluesnap has consistently been our beacon of reliability and support. From the moment we aligned with Bluesnap, their communication and responsiveness have set them apart. Our Account Executive has always been just a quick email or call away, addressing our inquiries with remarkable speed and efficiency. When issues arise, they tackle them head-on, ensuring minimal disruption to our operations. Their unwavering commitment to resolving challenges promptly has not only saved us valuable time but has also demonstrated their dedication to our success as a business. I wholeheartedly recommend Bluesnap to any company seeking a payment processing partner that not only delivers on its promises but genuinely cares about the businesses it serves. Thank you, Bluesnap, for being an invaluable part of our journey. Warm regards,
P Patrick Hinchy
501 days ago

Bluesnap – A Decade of Excellence in Payment Processing

As a long-time partner of Bluesnap, I can confidently say that they have been an invaluable asset to our business for over a decade. Being in the high-risk product market, finding a reliable payment processing company was crucial, and Bluesnap has exceeded our expectations in every way possible. Their communication is unparalleled, with our dedicated Account Executive always addressing our queries promptly and efficiently. Any issues that arise are swiftly resolved, allowing us to focus on growing our business without worrying about payment processing. I wholeheartedly recommend Bluesnap to any business looking for a trustworthy and efficient payment processing partner. Their consistency and dedication make them stand out in the industry, and we look forward to many more years of successful partnership with them.
D Dmitrii
642 days ago


I recently had the pleasure of working with, and I can't speak highly enough of their exceptional service. From the moment I reached out to them regarding a payment gateway connection, they were incredibly responsive and eager to assist me. Despite encountering a small hiccup with the contact form on their website, I was determined to find a way to get in touch with them. After a quick search, I found their contact information and reached out to their support team. I was pleasantly surprised by the prompt and helpful response I received. The representative not only addressed my query regarding the missing email field in the contact form but also guided me through the entire process of setting up the payment gateway connection. The level of attention and support I received from their team truly exceeded my expectations. I can confidently say that goes above and beyond to provide top-notch customer care. If you're looking for a reliable and customer-focused payment gateway provider, I wholeheartedly recommend Their dedication to customer satisfaction is truly commendable, and I am extremely grateful for the seamless experience they provided me. Thank you,, for your outstanding service!

Introduction is a leading global payment gateway that enables businesses to accept online payments seamlessly. With its robust technology and comprehensive solutions, empowers businesses of all sizes to streamline their payment processes and enhance the customer experience. In this editorial review, we will delve into various aspects of, providing an unbiased analysis of its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Flexible payment solutions tailored to diverse business needs.
  • Global coverage, supporting multiple currencies and payment methods.
  • Intuitive and user-friendly interface for easy integration and management.
  • Advanced fraud prevention and risk management tools.
  • Efficient and prompt customer service.
  • Occasional issues reported with transaction processing speed.
  • Some users find the pricing structure complex.

User Experience offers an exceptional user experience with its intuitive interface and smooth payment processing. The platform seamlessly integrates with various ecommerce platforms, making it easy for businesses to start accepting payments quickly. The checkout process is user-friendly, ensuring a seamless experience for customers.'s detailed reporting and analytics enable businesses to track their performance and make data-driven decisions.

Pricing and Value for Money provides transparent pricing tailored to the specific needs of businesses. While their pricing structure may seem complex to some, it offers businesses flexibility and customization. The platform offers competitive rates with no setup fees or hidden costs. The value for money provided by is undeniable, considering its robust features, advanced security measures, and extensive customer support.

Customer Service sets a high standard for customer service with its efficient and knowledgeable support team. They are readily available to assist businesses at every step, from integration to ongoing support. Customer queries and issues are addressed promptly and professionally, ensuring a positive experience for users.

Product Quality and Selection offers a wide range of payment solutions, catering to the needs of various industries. Their platform supports recurring payments, subscriptions, global transactions, and multiple payment methods. The quality of their services is exemplary, with robust security measures and seamless payment processing.

Website Usability

The website is well-designed and easy to navigate. It provides comprehensive information about their services, pricing, integration options, and security measures. Users can quickly find the resources they need, including documentation, developer tools, and FAQs. The website's responsiveness and intuitive layout make it convenient for businesses to explore and understand's offerings.

Returns and Exchanges facilitates returns and exchanges through its flexible payment gateway. Businesses can efficiently process refunds based on their specific policies and requirements. The platform ensures a smooth and hassle-free experience for both businesses and customers when handling returns and exchanges.

Promotions and Discounts occasionally offers promotions and discounts to its users. These promotions are aimed at providing additional value to businesses and encouraging them to take advantage of the platform's advanced features. Regular updates on promotional offers are available through their website and newsletters.

Reputation has established a strong reputation in the payment gateway industry. It is trusted by numerous businesses worldwide, ranging from startups to enterprise-level organizations. The platform's robustness, reliability, and commitment to customer satisfaction have contributed to its positive reputation over the years.

Payment Options supports a wide range of payment options, including credit cards, e-wallets, and localized payment methods. The platform ensures secure and seamless payment processing, providing customers with convenient options to complete their transactions.

Loyalty Programs offers loyalty programs to incentivize and reward its loyal customers. These programs provide exclusive benefits, discounts, and additional features to businesses that have been using's services consistently. The loyalty programs serve as a gesture of appreciation and encourage long-term partnerships.

Customer Reviews

Customer reviews of are generally positive, praising the platform's reliability, ease of use, and excellent customer service. Users appreciate its comprehensive payment solutions and advanced fraud prevention measures. Some users have mentioned occasional issues with transaction processing speed, but overall, the reviews reflect a high level of satisfaction with's services.

Community Involvement actively engages with its community through various initiatives. The platform sponsors industry events, collaborates with other organizations, and provides educational resources to support the growth of businesses. Their community involvement reflects their commitment to creating a thriving ecosystem of businesses and payment solutions.

Shipping and Costs

As a payment gateway, does not directly handle shipping. However, their platform seamlessly integrates with ecommerce systems, enabling businesses to manage shipping and associated costs efficiently.'s robust payment solutions ensure secure and reliable transactions throughout the purchasing process. In conclusion, offers a comprehensive and reliable payment gateway for businesses of all sizes. With its advanced features, seamless integration options, and excellent customer service, stands out as a trustworthy partner in the evolving world of online payments.