Bluewhalespa Reviews

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47 Reviews

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In the Hot Tub Store category

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4% users rated Very Good
91% users rated Excellent
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P Peter Riding
102 days ago

Exceeding Expectations: A Transformative Experience with Blue Whale Spa

From the moment we stepped into the Blue Whale showroom, it was clear that this was not just another hot tub shopping experience. After being disappointed by the limited stock and pushy sales tactics at other showrooms, our visit to Blue Whale Spa was a breath of fresh air. The knowledgeable sales staff took the time to understand our needs and budget, and to our surprise, we were able to purchase a higher-spec hot tub for less than expected. The team's lack of pushiness made the entire experience truly enjoyable. The journey from the North West was undoubtedly worth it, as we left with a product that not only met our initial expectations but exceeded them. The quality of the hot tub and the level of service provided by Blue Whale Spa have left a lasting impression on us. We couldn't be happier with our purchase and the overall experience. Thank you, Blue Whale Spa, for making our hot tub dreams a reality.
P Peter Riding
102 days ago

Exceptional Service, Unbeatable Value, and Unforgettable Experience

From the moment I stumbled upon Blue Whale's website, the anticipation of visiting their showroom grew with each glowing review I read. Trekking all the way from the North West to Brighton seemed like a leap of faith, but as soon as we set foot in their showroom, any doubts vanished instantly. Unlike the disappointingly limited stock at local hot tub showrooms, Blue Whale's extensive range of tubs was a sight to behold. With a specific budget and model in mind, I was pleasantly surprised to not only find the exact model but to upgrade to a superior one at a lower price. The sales team exuded knowledge without a hint of pushiness, guiding us towards a choice we hadn't even considered. Today, as I sit back and relax in my luxurious hot tub, I am in awe of the value for money I received. The features and quality of the tub far surpass what I had imagined within my budget. The drive down was an investment that paid off with dividends in the form of this deluxe hot tub. Thank you, Blue Whale, for not only meeting but exceeding my expectations.
S Stewart c
110 days ago

Unmatched Quality and Exceptional Service from Blue Whale Spa

As a thrilled customer of Blue Whale Spa, I can confidently say that it's one of the best hot tubs available in the market. The entire journey, from the moment I made the purchase on bluewhalespa.com to the delivery and ongoing usage, has been nothing short of exceptional. Despite its affordable price, the hot tub exudes luxury and sophistication. The delivery process was seamless, and I greatly appreciated the comprehensive guidance on setting up the hot tub and tips for maintenance. Thanks to their thorough instructions, I've never encountered any issues with the hot tub, allowing me to enjoy countless nights of pure relaxation and bliss. Blue Whale Spa has truly exceeded my expectations, and I highly recommend their products to anyone in search of unmatched quality and exceptional service. If you're considering purchasing a hot tub, look no further than Blue Whale Spa for an outstanding experience.
S Stewart c
110 days ago

Blue Whale Spa: A Gem in the World of Hot Tubs

As a proud owner of a Blue Whale Spa hot tub, I can't help but sing its praises. From the moment I stumbled upon their website, I knew I was in for something special. The affordable price tag initially caught my eye, but it was the exceptional quality and aesthetics that truly won me over. The delivery process was seamless, with a team that not only delivered the hot tub but also took the time to guide me through the setup and maintenance processes. Their attention to detail and commitment to customer satisfaction were evident from the get-go. Since then, my hot tub has become a cherished oasis of relaxation and enjoyment. Countless evenings have been spent unwinding in its soothing waters, melting away the stresses of the day. The durability and performance of the hot tub have never ceased to impress me, making it a valuable investment that continues to bring joy to my life. If you're in the market for a top-notch hot tub that combines affordability, quality, and impeccable service, look no further than Blue Whale Spa. Trust me, you won't be disappointed.
C Craig Parsons
114 days ago

Transforming My Home with BW San Diago

I can't thank the team at bluewhalespa.com enough for the seamless delivery of my BW San Diago hot tub. From the moment it arrived, Zoe and her team went above and beyond to ensure that I had everything I needed and provided invaluable support during the setup process. Not only is the tub of exceptional quality, but the ongoing support from the manufacturer has truly exceeded my expectations. I wholeheartedly recommend Blue Whale Spa to anyone in search of top-notch products and unparalleled customer service. Thank you for transforming my home into a haven of relaxation and luxury. 👍🏻
C Craig Parsons
114 days ago

Transforming Relaxation: My Unforgettable Experience with BW San Diago

I am delighted to share my recent encounter with bluewhalespa.com and their exceptional product, the BW San Diago hot tub. From the moment of delivery, the team, led by the amazing Zoe, demonstrated unparalleled dedication in ensuring that every detail was meticulously attended to. Their support extended even after the installation, guiding me through the setup process with utmost care and professionalism. The quality of the BW San Diago exceeded my expectations - a true embodiment of luxury and comfort. The manufacturer's commitment to excellence shone through every aspect of the tub, making it a standout product in the market. I wholeheartedly recommend it to anyone seeking a top-notch relaxation experience. Thank you, bluewhalespa.com, for transforming my leisure time into an unforgettable oasis of tranquility. Your product and service have truly made a positive difference in my life. 👍🏻
L Lee
115 days ago

Unmatched Quality and Exceptional Service by Blue Whale Spa

I cannot resist sharing my overwhelmingly positive experience with Blue Whale Spa. As a consumer navigating through countless hot tub options, I was thrilled to discover a company that not only offered a superb selection but also provided unparalleled customer service. From the moment I reached out to them, I was met with prompt and informative assistance, making the decision-making process a breeze. The tub I eventually chose surpassed all expectations and has brought endless joy to my household. What truly sets Blue Whale Spa apart is their service technicians and delivery team. The technicians went above and beyond to address my queries and ensure that the installation was seamless. Similarly, the delivery team was not only efficient but also remarkably skilled, making what I anticipated to be a challenging delivery and setup process an absolute breeze. I wholeheartedly recommend Blue Whale Spa to anyone in pursuit of top-notch quality and service. It's rare to come across a company that excels in both areas, and my experience has solidified my trust and loyalty to their brand.
L Lee
115 days ago

Blue Whale Spa: Where Quality Meets Exceptional Service

As a discerning customer in search of the perfect hot tub, I found myself bombarded with numerous options and features. Amidst the confusion, Blue Whale Spa emerged as a beacon of reliability and excellence. What truly sets them apart is their impressive range of hot tubs, each promising a unique experience tailored to individual preferences. What truly stood out to me was the unparalleled level of customer service. From the moment I reached out with my inquiries, the team at Blue Whale Spa was not only easy to reach but also incredibly responsive and knowledgeable. Their assistance was invaluable in guiding me towards the ideal choice that perfectly met my needs. The hallmark of their service lies in the aftercare provided by the service technicians. Their expertise and willingness to go above and beyond in resolving any issues truly reflects their commitment to customer satisfaction. Furthermore, the delivery team deserves special recognition for their efficiency and professionalism. What seemed like a potentially cumbersome delivery process turned out to be a seamless operation, thanks to their meticulous planning and swift execution. In conclusion, Blue Whale Spa epitomizes the fusion of quality products with exceptional service. My experience with them has been nothing short of outstanding, and I wholeheartedly recommend their services to anyone in search of a superior hot tub experience.
C caroldocherty
116 days ago

Exceptional Service and Quality Hot Tub!

From the moment we decided to purchase a hot tub from bluewhalespa.com, we were blown away by the exceptional service. Every step of the way, from initial purchase to delivery, we were kept in the loop and informed, which gave us peace of mind. The delivery and setup process exceeded our expectations. The two individuals who delivered and set up the hot tub were not only professional but also incredibly helpful. Their dedication to ensuring everything was perfect was truly commendable. We are thoroughly impressed with the quality of the hot tub. It is evident that the craftsmanship is top-notch, and it has elevated our relaxation time to a whole new level. Without a doubt, we would highly recommend both the service and the hot tub itself to anyone in the market. Thank you, bluewhalespa.com, for an unforgettable experience and a first-class hot tub!
C caroldocherty
116 days ago

Exceptional Service and First-Class Hot Tub Experience!

From the moment we made our purchase to the seamless delivery and set-up, the service from bluewhalespa.com exceeded all expectations. We were consistently kept informed throughout the entire process, leaving us feeling valued and reassured. The two gentlemen who delivered and set up the hot tub were incredibly helpful, further adding to the positive experience. I cannot recommend this service enough, and the hot tub itself is nothing short of first-class. Thank you for an exceptional experience!
G Garage Solutions
117 days ago

Unwinding Bliss: A Hot Tub Experience Beyond Expectations

The moment our hot tub from bluewhalespa.com arrived, our family's excitement skyrocketed. As we immersed ourselves in its rejuvenating waters, we were blown away by the pure indulgence it offered. The product not only met but exceeded our expectations, delivering relaxation and joy beyond words. What truly set this experience apart was the exceptional customer service. Every interaction felt like a breath of fresh air, with the team going above and beyond to ensure our satisfaction. Their dedication transformed the entire purchasing process into a seamless and enjoyable journey. We have found a newfound oasis of tranquility and fun, thanks to bluewhalespa.com. Our hot tub has become the heart of countless cherished family moments, bringing us closer together and allowing us to unwind from the stresses of daily life. Thank you for this incredible addition to our home – it has truly enhanced our lives in the best possible way! 😃
G Garage Solutions
117 days ago

Blue Whale Spa’s Hot Tub: A Family Delight!

As a satisfied customer of Blue Whale Spa, I can confidently say that our hot tub has been a game-changer for our family. The sheer joy and relaxation it has brought us is beyond words. Not only is the product itself excellent, but the customer service we received was unparalleled. From the moment we made our purchase, the team at Blue Whale Spa has been nothing short of amazing. Their assistance and support have been a breath of fresh air in an industry where customer service can often fall short. Our entire family is thoroughly enjoying our hot tub, making memories and finding much-needed relaxation. Thank you, Blue Whale Spa, for bringing such happiness into our home. We couldn't be happier with our purchase! 😃
T TOP
118 days ago

Exceptional Customer Service and Affordable Prices Make Blue Whale Spa a Must-Try!

Blue Whale Spa has exceeded my expectations with their exceptional customer service and affordable prices. When I reached out to their customer service team, they went above and beyond to assist me, providing a level of support that truly set them apart from other companies. The product itself is top-notch, and I would highly recommend both the product and the company to anyone in search of a reliable and reputable spa provider. Blue Whale Spa has won me over as a loyal customer, and I can't wait to continue experiencing their great service and products in the future.
T TOP
118 days ago

Transformative Service at Unbeatable Value

From the moment I stumbled upon bluewhalespa.com, I knew I was in for a treat. The service received was nothing short of exceptional - the staff not only assisted me promptly but also went the extra mile to ensure I was fully satisfied. Their attention to detail and dedication to customer satisfaction truly set them apart. But what really blew me away was the price! Rarely do you find a company that combines top-notch service with unbeatable value. Blue Whale Spa managed to exceed my expectations in both areas. I am wholeheartedly impressed and it gives me great pleasure to recommend both their products and services to everyone I know. Thank you, Blue Whale Spa, for making my experience truly unforgettable!
B Brian
127 days ago

Blue Whale Spa was a pleasure to deal with.

When it comes to customer service and quality products, Blue Whale Spa truly stands out from the rest. From the moment I visited their website, I knew I was in for a seamless and enjoyable experience. The purchase and delivery of my hot tub were made effortless, thanks to their dedicated team. Upon receiving the hot tub, I was thoroughly impressed with the attention to detail and thoughtful design. It was evident that every aspect had been carefully considered, and the result was a product that surpassed my expectations. The relaxation and enjoyment I have experienced since bringing the hot tub home cannot be overstated. What sets Blue Whale Spa apart is their exceptional team member, Zoe. Her expertise and commitment to ensuring that every customer's needs are met are truly remarkable. She went above and beyond to make sure that I was completely satisfied with my purchase. Zoe is a true asset to the company, and her dedication made my experience with Blue Whale Spa even more memorable. In conclusion, my interaction with Blue Whale Spa has been nothing short of wonderful. I highly recommend them to anyone in search of top-notch products and outstanding customer service. Thank you, Blue Whale Spa, for providing an experience that exceeded my expectations. You have gained a loyal customer in me.

Introduction

Blue Whale Spa is a leading provider of high-quality hot tubs and swim spas that are designed to provide ultimate relaxation and therapeutic benefits. With a wide range of products and accessories, Blue Whale Spa aims to offer a premium spa experience to its customers. As a reputable brand in the industry, the company has gained a strong reputation for its commitment to innovation, quality, and customer satisfaction.

Pros and Cons

  • Pros:
    • Wide selection of hot tubs and swim spas
    • High-quality products
    • Excellent customer service
    • Competitive pricing
    • Regular promotions and discounts
    • Positive customer reviews
    • Strong community involvement
    • Various payment options
    • Free shipping on most orders
  • Cons:
    • Limited physical store locations
    • Not all items eligible for returns

User Experience

Blue Whale Spa's website is user-friendly and well-designed, making it easy for visitors to navigate and find the products they are looking for. The site features detailed product descriptions, specifications, and images, providing users with all the necessary information to make informed buying decisions. The search function is highly effective, allowing users to quickly filter products based on their preferences. The checkout process is seamless, offering multiple payment options for convenience.

Pricing and Value for Money

Blue Whale Spa offers a range of hot tubs and swim spas at competitive prices. The company aims to provide customers with good value for their money by offering high-quality products at affordable rates. With regular promotions and discounts, customers can find great deals on their purchases. Additionally, Blue Whale Spa's products are known for their durability and longevity, ensuring a long-lasting investment.

Customer Service

Blue Whale Spa prides itself on its exceptional customer service. The company has a dedicated support team that is readily available to assist customers with their inquiries and concerns. Whether it's pre-purchase questions or post-purchase assistance, the customer service staff is knowledgeable, friendly, and responsive. Blue Whale Spa goes above and beyond to ensure customer satisfaction, making it a trusted brand in the industry.

Product Quality and Selection

Blue Whale Spa is renowned for its commitment to producing high-quality hot tubs and swim spas. The company uses premium materials and applies advanced manufacturing techniques to ensure the durability and reliability of its products. With a wide range of models and sizes, customers can choose the perfect spa to suit their needs and preferences. Blue Whale Spa's products are designed to enhance relaxation, promote wellness, and create a luxurious spa experience.

Website Usability

The Blue Whale Spa website is designed with user experience in mind. The intuitive layout, clear navigation menus, and well-organized product categories simplify the browsing and purchasing process. The website is responsive and mobile-friendly, allowing users to access it from various devices without any loss in functionality or viewing experience. The loading speed is optimal, ensuring a seamless and efficient online shopping experience.

Returns and Exchanges

Blue Whale Spa has a transparent and fair returns policy. While not all items are eligible for returns, the company provides clear guidelines on which products can be returned. To initiate a return or exchange, customers can contact the customer service team for guidance and assistance. Blue Whale Spa strives to resolve any issues promptly and ensure customer satisfaction.

Promotions and Discounts

Blue Whale Spa frequently offers promotions and discounts to provide customers with added value. These promotions may include special pricing, bundle deals, or free accessories with purchases. Customers can stay updated on the latest promotions by visiting the website, signing up for the newsletter, or following Blue Whale Spa on social media. These opportunities allow customers to save money while enjoying the benefits of a premium spa experience.

Reputation

Blue Whale Spa has established a strong reputation in the industry for its commitment to excellence. With years of experience and a loyal customer base, the brand is highly regarded for its quality products, outstanding customer service, and ethical business practices. Blue Whale Spa's dedication to innovation and customer satisfaction has earned it a solid reputation as a trusted provider of hot tubs and swim spas.

Payment Options

Blue Whale Spa offers various payment options to ensure convenience and flexibility for its customers. Accepted payment methods include major credit cards, PayPal, and financing options. By providing multiple payment options, Blue Whale Spa caters to the diverse needs and preferences of its customers, making the purchasing process hassle-free.

Loyalty Programs

Blue Whale Spa currently does not offer a formal loyalty program. However, the company regularly rewards its customers with exclusive discounts, special offers, and giveaways. By following Blue Whale Spa on social media and subscribing to the newsletter, customers can stay informed about these loyalty rewards and enjoy additional benefits.

Customer Reviews

Blue Whale Spa has received overwhelmingly positive customer reviews. Customers appreciate the exceptional quality, performance, and durability of the hot tubs and swim spas they have purchased. The brand's commitment to customer service has also been widely praised, with many customers expressing satisfaction with the prompt and helpful assistance received. These positive reviews are a testament to Blue Whale Spa's dedication to exceeding customer expectations.

Community Involvement

Blue Whale Spa actively engages in community involvement and partnerships. The brand supports local charities, environmental sustainability initiatives, and participates in community events. By giving back to the community, Blue Whale Spa demonstrates its commitment not only to its customers but also to the well-being of society and the environment.

Shipping and Costs

Blue Whale Spa offers free shipping on most orders within the specified delivery areas. Shipping costs may vary depending on the destination and the size of the product. The company works with reputed shipping providers to ensure timely and secure delivery of its hot tubs and swim spas. Customers can expect their orders to be delivered in a reasonable timeframe, allowing them to start enjoying their spa experience without delay.

Overall, Blue Whale Spa is a reputable and trustworthy provider of hot tubs and swim spas. With its focus on quality, customer satisfaction, and value for money, the brand has gained a strong foothold in the market. Whether you're looking for relaxation, physical therapy, or simply a luxurious spa experience, Blue Whale Spa offers a wide range of products to meet your needs. With their outstanding customer service and commitment to excellence, you can trust Blue Whale Spa to provide you with an exceptional spa experience.